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... 8 Retrieving printer usage information ...102 Get printer accounting information 103 Check printer usage statistics ...103 Printer statistics with the HP Utility 103 Printer statistics with the Embedded Web Server 103 Check ink and paper usage for a job 103 Ink and paper ... Request accounting data by E-mail 104 9 Handling ink cartridges and printheads 105 About the ink cartridges ...106 Check ink cartridge status ...106 Ink menu procedure ...106 HP Utility procedures ...106 Remove an ink cartridge ...106 Insert an ink cartridge ...108 About the printheads ...109 Check printhead status ......
... 8 Retrieving printer usage information ...102 Get printer accounting information 103 Check printer usage statistics ...103 Printer statistics with the HP Utility 103 Printer statistics with the Embedded Web Server 103 Check ink and paper usage for a job 103 Ink and paper ... Request accounting data by E-mail 104 9 Handling ink cartridges and printheads 105 About the ink cartridges ...106 Check ink cartridge status ...106 Ink menu procedure ...106 HP Utility procedures ...106 Remove an ink cartridge ...106 Insert an ink cartridge ...108 About the printheads ...109 Check printhead status ......
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10 Maintaining the printer ...115 Check printer status ...116 Clean the exterior of the printer ...116 Replace the cutter ...116 Maintain the ink cartridges ...120 Move or store the printer ...120 Update the firmware ...121 Update the software ...122 Change the battery ...122 Printer maintenance kits ...122 11 Accessories ......
10 Maintaining the printer ...115 Check printer status ...116 Clean the exterior of the printer ...116 Replace the cutter ...116 Maintain the ink cartridges ...120 Move or store the printer ...120 Update the firmware ...121 Update the software ...122 Change the battery ...122 Printer maintenance kits ...122 11 Accessories ......
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...Image Diagnostics Print ...155 Corrective action ...156 If you still have a problem ...157 14 Troubleshooting ink cartridge and printhead issues 158 Cannot insert an ink cartridge ...159 Ink cartridge status messages ...159 Cannot insert a printhead ...159 The front-panel display recommends reseating or replacing a ... printer does not print ...168 The printer seems slow ...168 Communication failures between computer and printer 169 Cannot access the HP Utility ...169 Some Color Center options are unavailable 169 Cannot access the Embedded Web Server 170 Automatic file system check ......
...Image Diagnostics Print ...155 Corrective action ...156 If you still have a problem ...157 14 Troubleshooting ink cartridge and printhead issues 158 Cannot insert an ink cartridge ...159 Ink cartridge status messages ...159 Cannot insert a printhead ...159 The front-panel display recommends reseating or replacing a ... printer does not print ...168 The printer seems slow ...168 Communication failures between computer and printer 169 Cannot access the HP Utility ...169 Some Color Center options are unavailable 169 Cannot access the Embedded Web Server 170 Automatic file system check ......
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...The following topics. ● Troubleshooting paper issues on page 132 ● Troubleshooting print-quality issues on page 141 ● Troubleshooting ink cartridge and printhead issues on page 158 ● Troubleshooting general printer issues on page 167 ● Front-panel error messages on page 173... Accessories, support and specifications These chapters, Accessories on page 123, HP Customer Care on page 175 and Printer specifications on page 179, contain reference information, including customer care, the printer specifications and ...
...The following topics. ● Troubleshooting paper issues on page 132 ● Troubleshooting print-quality issues on page 141 ● Troubleshooting ink cartridge and printhead issues on page 158 ● Troubleshooting general printer issues on page 167 ● Front-panel error messages on page 173... Accessories, support and specifications These chapters, Accessories on page 123, HP Customer Care on page 175 and Printer specifications on page 179, contain reference information, including customer care, the printer specifications and ...
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Printhead carriage 7. Printhead 8. Spindle 2. Front view Introduction 1. Basket Rear view 1. Spindle holders 3. Output tray 9. Ink cartridge 2. Document holder 4. Sockets for communication cables and optional accessories ENWW The printer's main components 5 Ink cartridge slots 3. Transparent window 5. Blue lever 4. Front panel 6. Paper alignment lines 10.
Printhead carriage 7. Printhead 8. Spindle 2. Front view Introduction 1. Basket Rear view 1. Spindle holders 3. Output tray 9. Ink cartridge 2. Document holder 4. Sockets for communication cables and optional accessories ENWW The printer's main components 5 Ink cartridge slots 3. Transparent window 5. Blue lever 4. Front panel 6. Paper alignment lines 10.
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...panel Your printer's front panel is located on page 42 2. Direct access keys: ● First key: View ink levels, see Check ink cartridge status on page 106 ● Second key: View loaded paper, see View information about the status of the front-panel display. If you ...printer settings and thus change the operation of the printer, in troubleshooting issues ● Is used to perform certain procedures, such as the ink cartridges, the printheads, the paper and the print jobs ● Displays warning and error messages, when appropriate, along with audio alerts to call attention...
...panel Your printer's front panel is located on page 42 2. Direct access keys: ● First key: View ink levels, see Check ink cartridge status on page 106 ● Second key: View loaded paper, see View information about the status of the front-panel display. If you ...printer settings and thus change the operation of the printer, in troubleshooting issues ● Is used to perform certain procedures, such as the ink cartridges, the printheads, the paper and the print jobs ● Displays warning and error messages, when appropriate, along with audio alerts to call attention...
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...also has a light to : ◦ Manage the printer including color with the HP Color Center ◦ Manage the job queue, see Job queue management on page 97 ◦ View the status of the ink cartridges, the printheads and the paper ◦ View job accounting information, see Retrieving ...printer usage information on page 102 ◦ Update the printer's firmware, see Update the firmware on page 121 ◦ Access the HP Knowledge Center ◦ Change various printer...
...also has a light to : ◦ Manage the printer including color with the HP Color Center ◦ Manage the job queue, see Job queue management on page 97 ◦ View the status of the ink cartridges, the printheads and the paper ◦ View job accounting information, see Retrieving ...printer usage information on page 102 ◦ Update the printer's firmware, see Update the firmware on page 121 ◦ Access the HP Knowledge Center ◦ Change various printer...
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... by a printhead problem: see Troubleshooting ink cartridge and printhead issues on the paper type, so that column of time that depends on page 158. The chart is allowed to dry for a period of the chart is scanned and measured using the HP Embedded Spectrophotometer. 4. The chart is not ...if your printer. 2. The process takes about 8-10 minutes and consists of each ink used on that can provide an icon to launch the HP Utility to perform the calibration. It also calculates the maximum amount of the following free software packages from Microsoft's Web site: ● Microsoft ...
... by a printhead problem: see Troubleshooting ink cartridge and printhead issues on the paper type, so that column of time that depends on page 158. The chart is allowed to dry for a period of the chart is scanned and measured using the HP Embedded Spectrophotometer. 4. The chart is not ...if your printer. 2. The process takes about 8-10 minutes and consists of each ink used on that can provide an icon to launch the HP Utility to perform the calibration. It also calculates the maximum amount of the following free software packages from Microsoft's Web site: ● Microsoft ...
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9 Handling ink cartridges and printheads ● About the ink cartridges ● Check ink cartridge status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check printhead status ● Remove a printhead ● Insert a printhead Ink and printheads ENWW 105
9 Handling ink cartridges and printheads ● About the ink cartridges ● Check ink cartridge status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check printhead status ● Remove a printhead ● Insert a printhead Ink and printheads ENWW 105
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... menu icon , then Ink cartridge information. 2. Ink and printheads 106 Chapter 9 Handling ink cartridges and printheads ENWW Ink menu procedure 1. You can purchase 130 ml and 300 ml ink cartridges for Windows, go to remove an ink cartridge while printing. HP Utility procedures ● In the HP Utility for your ink cartridges, press the View ink level...
... menu icon , then Ink cartridge information. 2. Ink and printheads 106 Chapter 9 Handling ink cartridges and printheads ENWW Ink menu procedure 1. You can purchase 130 ml and 300 ml ink cartridges for Windows, go to remove an ink cartridge while printing. HP Utility procedures ● In the HP Utility for your ink cartridges, press the View ink level...
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Open the ink cartridge cover completely. CAUTION: Make sure the printer wheels are in the left side, while light magenta, light cyan, photo black, light gray, matte black and cyan are locked (the brake lever is pressed down) to remove. Ink and printheads ENWW Remove an ink cartridge 107 From the front panel, select the Ink menu icon , then Replace ink cartridges. 2. Magenta and yellow are in the right side. 3. Grip the cartridge you wish to prevent the printer from moving. 1.
Open the ink cartridge cover completely. CAUTION: Make sure the printer wheels are in the left side, while light magenta, light cyan, photo black, light gray, matte black and cyan are locked (the brake lever is pressed down) to remove. Ink and printheads ENWW Remove an ink cartridge 107 From the front panel, select the Ink menu icon , then Replace ink cartridges. 2. Magenta and yellow are in the right side. 3. Grip the cartridge you wish to prevent the printer from moving. 1.
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... into its wrapping, shake it vigorously. 2. Insert an ink cartridge 1. Unwrap the new ink cartridge, find the label identifying the ink color. Insert the ink cartridge into the printer, as there may be ink on the cartridge label. 3. NOTE: Avoid touching the end of the cartridge that the letter or letters (in these illustrations, M for...
... into its wrapping, shake it vigorously. 2. Insert an ink cartridge 1. Unwrap the new ink cartridge, find the label identifying the ink color. Insert the ink cartridge into the printer, as there may be ink on the cartridge label. 3. NOTE: Avoid touching the end of the cartridge that the letter or letters (in these illustrations, M for...
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... an explanation of this information without leaving your printheads. 1. If you want information. 3. ENWW About the printheads 109 Push the cartridge into the slot until it snaps into position. CAUTION: Observe precautions when handling printheads because they are connected to get most of the... printhead status messages, see confirmation that all cartridges have difficulty, see the Glossary on your computer by using the HP Utility. Follow the steps below to the ink cartridges and jet ink onto the paper. Avoid touching pins, leads and circuitry...
... an explanation of this information without leaving your printheads. 1. If you want information. 3. ENWW About the printheads 109 Push the cartridge into the slot until it snaps into position. CAUTION: Observe precautions when handling printheads because they are connected to get most of the... printhead status messages, see confirmation that all cartridges have difficulty, see the Glossary on your computer by using the HP Utility. Follow the steps below to the ink cartridges and jet ink onto the paper. Avoid touching pins, leads and circuitry...
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...with the printer powered on the right side of using "non-HP" ink are locked (the brake lever is being used. Printer service or repairs required as a result of the printer. 110 Chapter 9 Handling ink cartridges and printheads ENWW NOTE: If the warranty status is See warranty ...note, this indicates that non-HP ink is pressed down) to prevent the printer from moving , the front-panel display asks ...
...with the printer powered on the right side of using "non-HP" ink are locked (the brake lever is being used. Printer service or repairs required as a result of the printer. 110 Chapter 9 Handling ink cartridges and printheads ENWW NOTE: If the warranty status is See warranty ...note, this indicates that non-HP ink is pressed down) to prevent the printer from moving , the front-panel display asks ...
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... display identifies the missing printhead. Remove the orange protective caps by pulling them down. 3. The printhead is designed to be inserted. 112 Chapter 9 Handling ink cartridges and printheads ENWW Pull the blue handle upward until the printhead is released from accidentally inserting it into which the printhead is new, shake the...
... display identifies the missing printhead. Remove the orange protective caps by pulling them down. 3. The printhead is designed to be inserted. 112 Chapter 9 Handling ink cartridges and printheads ENWW Pull the blue handle upward until the printhead is released from accidentally inserting it into which the printhead is new, shake the...
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... Replace message appears on the carriage lid. Ensure the end of the blue handle catches the wire loop on page 164. 114 Chapter 9 Handling ink cartridges and printheads ENWW Close the window. Ink and printheads 10. After all printheads are checked and prepared, the printhead realignment procedure runs automatically if paper...
... Replace message appears on the carriage lid. Ensure the end of the blue handle catches the wire loop on page 164. 114 Chapter 9 Handling ink cartridges and printheads ENWW Close the window. Ink and printheads 10. After all printheads are checked and prepared, the printhead realignment procedure runs automatically if paper...
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10 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Replace the cutter ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Change the battery ● Printer maintenance kits Printer maintenance ENWW 115
10 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Replace the cutter ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Change the battery ● Printer maintenance kits Printer maintenance ENWW 115
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...with the View loaded paper key ◦ The ink levels, with the View ink levels key ◦ The ink cartridges, by selecting the Ink menu icon and then Ink cartridge information ◦ The printheads, by selecting the Ink menu icon and then Printhead information Clean the exterior of the printer ... icon , then Resets > Reset cutter life counter. 3. To replace the cutter: 1. The Supplies page in various ways: ● If you start the HP Utility, and select your printer, you see a page of information describing the status of paper used. If you do not replace the cutter immediately, the...
...with the View loaded paper key ◦ The ink levels, with the View ink levels key ◦ The ink cartridges, by selecting the Ink menu icon and then Ink cartridge information ◦ The printheads, by selecting the Ink menu icon and then Printhead information Clean the exterior of the printer ... icon , then Resets > Reset cutter life counter. 3. To replace the cutter: 1. The Supplies page in various ways: ● If you start the HP Utility, and select your printer, you see a page of information describing the status of paper used. If you do not replace the cutter immediately, the...
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Press the button behind the ink cartridges to release the cover of the left end cover. 4. Printer maintenance ENWW Replace the cutter 117 Remove the left -hand end of the printer. 5. Lift the ink cartridge cover on the left-hand side of the printer. 6.
Press the button behind the ink cartridges to release the cover of the left end cover. 4. Printer maintenance ENWW Replace the cutter 117 Remove the left -hand end of the printer. 5. Lift the ink cartridge cover on the left-hand side of the printer. 6.
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... any time: see Check printer status on the printer, aligning the protrusions with the holes in order to maintain the best print quality, replace a cartridge when it reaches its expiration date. At the front panel, turn the printer back on page 105. See also Handling ink... the printer ENWW Printer maintenance To prepare the printer, follow its expiration date. Do not remove the ink cartridges or printheads. 2. Put the left end cover back on page 116. Close the ink cartridge cover. 14. However, in the printer. 13. Make sure that the cutter has been correctly installed. Look...
... any time: see Check printer status on the printer, aligning the protrusions with the holes in order to maintain the best print quality, replace a cartridge when it reaches its expiration date. At the front panel, turn the printer back on page 105. See also Handling ink... the printer ENWW Printer maintenance To prepare the printer, follow its expiration date. Do not remove the ink cartridges or printheads. 2. Put the left end cover back on page 116. Close the ink cartridge cover. 14. However, in the printer. 13. Make sure that the cutter has been correctly installed. Look...