bizhub 20 User Guide
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... 129 Document jams 130 Paper jams 131 Routine maintenance 137 Cleaning the outside of the machine 137 Cleaning the scanner 138 Cleaning the laser scanner window 138 Cleaning the corona wire 140 Replacing the consumable items 142 Replacing a toner cartridge 143 Replacing the drum unit 145 Replacing periodic maintenance parts 148...
... 129 Document jams 130 Paper jams 131 Routine maintenance 137 Cleaning the outside of the machine 137 Cleaning the scanner 138 Cleaning the laser scanner window 138 Cleaning the corona wire 140 Replacing the consumable items 142 Replacing a toner cartridge 143 Replacing the drum unit 145 Replacing periodic maintenance parts 148...
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...; printer driver and Macintosh® printer driver 1 4.23 mm 2 6.35 mm 1 4.23 mm 2 5.08 mm BRScript Driver for Windows® and Macintosh® 4.23 mm 4.23 mm 4.23 mm 4.23 mm Note The unprintable area shown above is smaller than the paper size, as ...
...; printer driver and Macintosh® printer driver 1 4.23 mm 2 6.35 mm 1 4.23 mm 2 5.08 mm BRScript Driver for Windows® and Macintosh® 4.23 mm 4.23 mm 4.23 mm 4.23 mm Note The unprintable area shown above is smaller than the paper size, as ...
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... paper in the area circled in figure below . Types of envelopes to make sure the print results are not straight or consistently square • with windows, holes, cut or folded envelopes may have feed and print-quality problems because of the way they have raised writing on them) • that were...
... paper in the area circled in figure below . Types of envelopes to make sure the print results are not straight or consistently square • with windows, holes, cut or folded envelopes may have feed and print-quality problems because of the way they have raised writing on them) • that were...
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... to a computer (for example, printing and scanning). 14 Software and Network features 14 The User's Guide on these features: Printing Scanning ControlCenter3 (Windows®) ControlCenter2 (Macintosh®) Remote Setup Faxing from your computer LDAP Network Faxing Network Printing Network Scanning ...
... to a computer (for example, printing and scanning). 14 Software and Network features 14 The User's Guide on these features: Printing Scanning ControlCenter3 (Windows®) ControlCenter2 (Macintosh®) Remote Setup Faxing from your computer LDAP Network Faxing Network Printing Network Scanning ...
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...and/or other countries. Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. bizhub and PageScope are trademarks or registered trademarks of Nuance Communications, Inc. IBM and Proprinter are trademarks of ... to its affiliates in the United States and/or other trademarks are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. Microsoft, Windows, Windows Server and Internet Explorler are trademarks of International Business Machines Corporation in the United States and/or other...
...and/or other countries. Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. bizhub and PageScope are trademarks or registered trademarks of Nuance Communications, Inc. IBM and Proprinter are trademarks of ... to its affiliates in the United States and/or other trademarks are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. Microsoft, Windows, Windows Server and Internet Explorler are trademarks of International Business Machines Corporation in the United States and/or other...
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... Secure Function Lock settings. 112 Right-click KONICA MINOLTA bizhub 20. Right-click KONICA MINOLTA bizhub 20. If Fax is plugged in copies. Copy difficulties Difficulties Cannot make sure that Use Printer Offline is unchecked. (Windows® XP and Windows Server® 2003) Click the Start button and choose Printers and Faxes. Right-click KONICA MINOLTA bizhub 20. Make sure that Use Printer Offline...
... Secure Function Lock settings. 112 Right-click KONICA MINOLTA bizhub 20. Right-click KONICA MINOLTA bizhub 20. If Fax is plugged in copies. Copy difficulties Difficulties Cannot make sure that Use Printer Offline is unchecked. (Windows® XP and Windows Server® 2003) Click the Start button and choose Printers and Faxes. Right-click KONICA MINOLTA bizhub 20. Make sure that Use Printer Offline...
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...on your network: Enter "Localhost". 3. network connection. for example "KONICA MINOLTA Scanner". 2. In Description of service: Enter any description, for your PC may be rejecting the necessary does not work . (Windows® XP SP2) a Click the Start button, Control Panel, ... 4. Troubleshooting and routine maintenance Network difficulties (continued) Difficulties Suggestions The network scanning feature (Windows®) The firewall setting on the General tab is set to configure Windows® The network PC Fax Receive Firewall. button of service: - In External Port ...
...on your network: Enter "Localhost". 3. network connection. for example "KONICA MINOLTA Scanner". 2. In Description of service: Enter any description, for your PC may be rejecting the necessary does not work . (Windows® XP SP2) a Click the Start button, Control Panel, ... 4. Troubleshooting and routine maintenance Network difficulties (continued) Difficulties Suggestions The network scanning feature (Windows®) The firewall setting on the General tab is set to configure Windows® The network PC Fax Receive Firewall. button of service: - In External Port ...
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...cannot find your network connection such as network scanning or printing, check File and Printer Sharing box in Macintosh HD/Library/Printers/KONICA MINOLTA/Utilities/DeviceSelector or from the Model pop-up menu of ControlCenter2. 116 b When the User Account Control screen appears, do... the Exceptions tab. In Name: Enter any description. (for example "KONICA MINOLTA Scanner") 2. Then click OK. h To add port 54926 for network scanning, enter the information below : 1. i Make sure that Windows Firewall on your PC may be rejecting the necessary network connection. (For...
...cannot find your network connection such as network scanning or printing, check File and Printer Sharing box in Macintosh HD/Library/Printers/KONICA MINOLTA/Utilities/DeviceSelector or from the Model pop-up menu of ControlCenter2. 116 b When the User Account Control screen appears, do... the Exceptions tab. In Name: Enter any description. (for example "KONICA MINOLTA Scanner") 2. Then click OK. h To add port 54926 for network scanning, enter the information below : 1. i Make sure that Windows Firewall on your PC may be rejecting the necessary network connection. (For...
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... on page 12.) abcdefghijk ABCD Make sure that you use paper that a torn sheet of paper is not inside the machine covering the scanner window. The toner cartridge may be damaged. Put in a new toner cartridge. (See Replacing a toner cartridge on page 143.) The ...on page 145.) ABCDEFGH abcdefghijk ABCD abcde 01234 White lines down the page Wipe the laser scanner windows with a dry, lint-free soft cloth. (See Cleaning the laser scanner window on page 138.) Make sure that meets our specifications. Conditions such as high temperatures and high ...
... on page 12.) abcdefghijk ABCD Make sure that you use paper that a torn sheet of paper is not inside the machine covering the scanner window. The toner cartridge may be damaged. Put in a new toner cartridge. (See Replacing a toner cartridge on page 143.) The ...on page 145.) ABCDEFGH abcdefghijk ABCD abcde 01234 White lines down the page Wipe the laser scanner windows with a dry, lint-free soft cloth. (See Cleaning the laser scanner window on page 138.) Make sure that meets our specifications. Conditions such as high temperatures and high ...
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Examples of the arrow. 1 2 Lift up the Output Tray Support Flap (1). 1 Choose Reduce Paper Curl mode in the printer driver. (See Other Print Options (For Windows®) or Print Settings (For Macintosh®) in the paper tray, and print again. (Excluding Letterhead paper) If the problem remains, switch the Anti-Curl Lever as follows: 1 Open the back cover. Curled 2 Lift the lever (1) and slide the lever (2) in the direction of poor print quality Recommendation Turn the paper over in the Software User's Guide on the CD/DVD-ROM.) 120
Examples of the arrow. 1 2 Lift up the Output Tray Support Flap (1). 1 Choose Reduce Paper Curl mode in the printer driver. (See Other Print Options (For Windows®) or Print Settings (For Macintosh®) in the paper tray, and print again. (Excluding Letterhead paper) If the problem remains, switch the Anti-Curl Lever as follows: 1 Open the back cover. Curled 2 Lift the lever (1) and slide the lever (2) in the direction of poor print quality Recommendation Turn the paper over in the Software User's Guide on the CD/DVD-ROM.) 120
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... contaminated. Put in the Software User's Guide on the CD/DVD-ROM.) Clean the scanner window and the corona wire of the drum unit. (See Cleaning the laser scanner window on page 138 and Cleaning the corona wire on page 143.) The drum unit may be ... quality ABCDEFGH abcdefghijk ABCD abcde 01234 Faint ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks All black Recommendation Check the machine's environment. Call your KONICA MINOLTA dealer for service. 121 Put in a new drum unit. (See Replacing the drum unit on page 145.) Make sure that you ...
... contaminated. Put in the Software User's Guide on the CD/DVD-ROM.) Clean the scanner window and the corona wire of the drum unit. (See Cleaning the laser scanner window on page 138 and Cleaning the corona wire on page 143.) The drum unit may be ... quality ABCDEFGH abcdefghijk ABCD abcde 01234 Faint ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks All black Recommendation Check the machine's environment. Call your KONICA MINOLTA dealer for service. 121 Put in a new drum unit. (See Replacing the drum unit on page 145.) Make sure that you ...
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... down the page Printed pages have toner stains down the page Clean the corona wire inside the drum unit. (See Cleaning the laser scanner window on page 138 and Cleaning the corona wire on page 12.) If you use paper that you use label sheets for service. 122 Put... the drum unit on page 145.) Clean the laser scanner window and the corona wire inside the drum unit by sliding the blue tab. Be sure to return the blue tab to the OPC drum surface. Call your KONICA MINOLTA dealer for laser machines, the glue from the sheets may sometimes stick...
... down the page Printed pages have toner stains down the page Clean the corona wire inside the drum unit. (See Cleaning the laser scanner window on page 138 and Cleaning the corona wire on page 12.) If you use paper that you use label sheets for service. 122 Put... the drum unit on page 145.) Clean the laser scanner window and the corona wire inside the drum unit by sliding the blue tab. Be sure to return the blue tab to the OPC drum surface. Call your KONICA MINOLTA dealer for laser machines, the glue from the sheets may sometimes stick...
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Troubleshooting and routine maintenance Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Poor fixing Recommendation Open the back cover and make sure that the two blue levers on the CD/DVD-ROM.) If this selection dose not provide enough improvement, choose Thicker Paper in the up position. C Choose Improve Toner Fixing mode in the printer driver. (See Other Print Options (For Windows®) or Print Settings (For Macintosh®) in the Software User's Guide on the left and right hand sides are in Media Type setting. 123
Troubleshooting and routine maintenance Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Poor fixing Recommendation Open the back cover and make sure that the two blue levers on the CD/DVD-ROM.) If this selection dose not provide enough improvement, choose Thicker Paper in the up position. C Choose Improve Toner Fixing mode in the printer driver. (See Other Print Options (For Windows®) or Print Settings (For Macintosh®) in the Software User's Guide on the left and right hand sides are in Media Type setting. 123
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... with a soft lint-free cloth moistened with your finger tip over the glass to clean the inside of the machine. Cleaning the laser scanner window C WARNING Use neutral detergents. a Before you can feel dirt or debris, clean the glass again concentrating on the machine. Clean the white ...spray or organic solvent/liquids containing alcohol/ammonia to see Important safety instructions on page 97. 1 2 IMPORTANT DO NOT touch the laser scanner window with water. For more information see if you clean the inside or outside of the machine, turn off the machine. Doing this may need...
... with a soft lint-free cloth moistened with your finger tip over the glass to clean the inside of the machine. Cleaning the laser scanner window C WARNING Use neutral detergents. a Before you can feel dirt or debris, clean the glass again concentrating on the machine. Clean the white ...spray or organic solvent/liquids containing alcohol/ammonia to see Important safety instructions on page 97. 1 2 IMPORTANT DO NOT touch the laser scanner window with water. For more information see if you clean the inside or outside of the machine, turn off the machine. Doing this may need...
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.... Troubleshooting and routine maintenance • We recommend that you place the drum unit on the machine. 139 e Close the front cover. C c Wipe the laser scanner window (1) by static electricity, DO NOT touch the electrodes shown in the machine.
.... Troubleshooting and routine maintenance • We recommend that you place the drum unit on the machine. 139 e Close the front cover. C c Wipe the laser scanner window (1) by static electricity, DO NOT touch the electrodes shown in the machine.
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Even if the LCD shows Replace Parts Drum, you replace the drum unit. (See Cleaning the laser scanner window on page 138.) IMPORTANT While removing the drum unit, handle it carefully because it is time to buy a new one. Troubleshooting and routine maintenance h Put ...
Even if the LCD shows Replace Parts Drum, you replace the drum unit. (See Cleaning the laser scanner window on page 138.) IMPORTANT While removing the drum unit, handle it carefully because it is time to buy a new one. Troubleshooting and routine maintenance h Put ...
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... 2-Sided (Duplex) Document Size Scanning Width Grayscale Yes/Yes Yes Yes (Windows® 2000 Professional/XP/ XP Professional x64 Edition/Windows Vista®/Windows® 7) Mac OS® X 10.3.9 or greater 1 Yes (Windows® XP/Windows Vista®/Windows® 7) 24 bit color Up to 19200 × 19200 dpi (interpolated...1 For the latest driver updates, visit http://konicaminolta.com/ 2 Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® XP/Windows Vista® (resolution up to 19200 × 19200 dpi can be chosen by using the KONICA MINOLTA scanner utility) 178
... 2-Sided (Duplex) Document Size Scanning Width Grayscale Yes/Yes Yes Yes (Windows® 2000 Professional/XP/ XP Professional x64 Edition/Windows Vista®/Windows® 7) Mac OS® X 10.3.9 or greater 1 Yes (Windows® XP/Windows Vista®/Windows® 7) 24 bit color Up to 19200 × 19200 dpi (interpolated...1 For the latest driver updates, visit http://konicaminolta.com/ 2 Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® XP/Windows Vista® (resolution up to 19200 × 19200 dpi can be chosen by using the KONICA MINOLTA scanner utility) 178
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... Professional/ XP/XP Professional x64 Edition/Windows Vista®/Windows® 7/ Windows Server® 2003 1/Windows Server® 2003 x64 Edition 1/Windows Server® 2008 1 E BR-Script3 (PPD file) for Windows® 2000 Professional/ XP/XP Professional x64 Edition/Windows Vista®/Windows® 7/ Windows Server® 2003 1/Windows Server® 2003 x64 Edition 1/Windows Server® 2008 1 Resolution Print Speed...
... Professional/ XP/XP Professional x64 Edition/Windows Vista®/Windows® 7/ Windows Server® 2003 1/Windows Server® 2003 x64 Edition 1/Windows Server® 2008 1 E BR-Script3 (PPD file) for Windows® 2000 Professional/ XP/XP Professional x64 Edition/Windows Vista®/Windows® 7/ Windows Server® 2003 1/Windows Server® 2003 x64 Edition 1/Windows Server® 2008 1 Resolution Print Speed...
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... 1.7 1, JPEG, Exif + JPEG, PRN (created by bizhub 20 printer driver), TIFF (scanned by bizhub 20), PostScript®3™ (created by BR-Script 3 printer driver), XPS version 1.0. 1 PDF data including a JBIG2 image file, a JPEG2000 image file or transparency files are not supported for Window Vista®, Windows® 7, Windows Server® 2003, Windows Server® 2003 x64 Edition and...
... 1.7 1, JPEG, Exif + JPEG, PRN (created by bizhub 20 printer driver), TIFF (scanned by bizhub 20), PostScript®3™ (created by BR-Script 3 printer driver), XPS version 1.0. 1 PDF data including a JBIG2 image file, a JPEG2000 image file or transparency files are not supported for Window Vista®, Windows® 7, Windows Server® 2003, Windows Server® 2003 x64 Edition and...
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... Speed Minimum Recommended RAM RAM Hard Disk Space to install For For Drivers Applications Supported PC Software Functions Supported PC Interface 3 Windows® Windows® Intel® Pentium® II 64 MB 256 MB 150 MB 310 MB Printing, USB, Operating 2000 or equivalent...Fax 4, 10/100 Scanning Base-Tx E (Ethernet), Pararell Windows® XP Home® 2 5 Windows® XP Professional 2 5 128 MB Windows® XP Professional x64 Edition 2 64-bit (Intel®64 or AMD64) supported CPU Windows Vista® 2 Windows® 72 Intel® Pentium® 4 or equivalent 64...
... Speed Minimum Recommended RAM RAM Hard Disk Space to install For For Drivers Applications Supported PC Software Functions Supported PC Interface 3 Windows® Windows® Intel® Pentium® II 64 MB 256 MB 150 MB 310 MB Printing, USB, Operating 2000 or equivalent...Fax 4, 10/100 Scanning Base-Tx E (Ethernet), Pararell Windows® XP Home® 2 5 Windows® XP Professional 2 5 128 MB Windows® XP Professional x64 Edition 2 64-bit (Intel®64 or AMD64) supported CPU Windows Vista® 2 Windows® 72 Intel® Pentium® 4 or equivalent 64...