Question posted by cvm1128 on August 4th, 2011

Return Item

How do I return a DVD?  I have not opened it.

Current Answers

Answer #1: Posted by orangecyn on August 4th, 2011 8:22 PM
This answer was accepted by the poster of the original question.
orangecyn

Member since:
June 2nd, 2011

Points: 1,010,851
1,100
points
When you log into your amazon account, go to the "Your account" page (link on top right).  In the "Orders" box, under the "More Order Actions" list is a link titiled "Return Items or Gift."  Clicking this will let you know if you order is returnable and what the process to do so is.

Answer #2: Posted by pellkiness on August 4th, 2011 6:22 AM
pellkiness

Member since:
June 22nd, 2010

Points: 2,988,850
110
points
You don't say if you bought it directly from Amazon or from an Amazon affiliate - in either case, you need to contact the seller and find out what their return policy is. Without knowing who sold it to you, we can't tell you what their policy is.

Answer #3: Posted by kenziejo on October 10th, 2011 7:15 PM
kenziejo

Member since:
October 8th, 2011

Points: 2,510
110
points
go to YOUR ORDERS then find the item you want to return click RETURN ITEMS the check the box by the item you want to return give the reason then it should take you to a page that you need to print out and explains the rest

Similar Questions

How Can I Return Items To Amazon
How can I return items to Amazon
(Posted by Codybrave76 3 years ago)
Need To Return An Item For Which I Did Not Receive An Invoice. Been Calling Bu
need customer service. phone busy busy for days
(Posted by kosterli 9 years ago)
How Do You Return Merchandise?
(Posted by Anonymous-120799 10 years ago)
How Do I Print Return Lable
(Posted by salmanderrass 11 years ago)
Ask a New Question
Use the box below to post a new question about Amazon.com.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Amazon.com Reviews

View thousands of Amazon.com user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Amazon.com customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Amazon.com customer service rankings, employee comments and much more from our sister site.