Question posted by pellkiness on March 8th, 2012
Email Notifications Stopped
I used to get at least a dozen HelpOwl email notifications a day re: questions in my chosen categories. All of a sudden I'm not getting the notifications anymore. What happened?
Current Answers
Answer #1: Posted by HelpOwl Admin on March 8th, 2012 10:31 AM
HelpOwl Admin
Member since:
June 28th, 2009 Points: 17,040
Member since:
June 28th, 2009 Points: 17,040
Hi LeAnn. Thanks for the question. We have been made aware that certain ISPs and email providers are currently flagging messages from our system as SPAM. We are still trying to track down the reason and address it. You may therefore look into any SPAM folders/filters you have, and also whitelist our emails if possible as well. Hopefully we can find a resolve to this situation quickly.
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