Owner's Manual
Page 2
The 1997 Buick Riviera Owner's Manual 1-1 Seats and Restraint Systems This section tells you how... 3-1 4-1 5-1 6-1 71 8-1 9- 1 i Maintenance Schedule This section tells you how to contact Buick for assistance and how to use your Buick. Customer Assistance Information This section tells you when to perform vehicle maintenance and what to start and operate your .... It also gives you how to adjust the ventilation and comfort controls and how to operate your Buick running properly and looking good. Comfort Controls and Audio Systems This section tells you information on "Reporting...
The 1997 Buick Riviera Owner's Manual 1-1 Seats and Restraint Systems This section tells you how... 3-1 4-1 5-1 6-1 71 8-1 9- 1 i Maintenance Schedule This section tells you how to contact Buick for assistance and how to use your Buick. Customer Assistance Information This section tells you when to perform vehicle maintenance and what to start and operate your .... It also gives you how to adjust the ventilation and comfort controls and how to operate your Buick running properly and looking good. Comfort Controls and Audio Systems This section tells you information on "Reporting...
Owner's Manual
Page 8
... than robots and other high-tech equipment. Buicks are DISTINCTIVE. Buicks are , and will provide Premium American Motorcars backed with services that exceed customers' our expectations, throughout the purchase, ownership, service and repurchase experience.'' Buicks are SUBSTANTIAL,. vii 1962 Buick Special Built inside the walls the old buildingsin Buick's of former Flint complex, which formed the...
... than robots and other high-tech equipment. Buicks are DISTINCTIVE. Buicks are , and will provide Premium American Motorcars backed with services that exceed customers' our expectations, throughout the purchase, ownership, service and repurchase experience.'' Buicks are SUBSTANTIAL,. vii 1962 Buick Special Built inside the walls the old buildingsin Buick's of former Flint complex, which formed the...
Owner's Manual
Page 67
... the Remote Keyless Entry transmitter. Each time the transmitter's LOCK button is pressed, 3 to the mode will cycle according the to mode entered while customizing memory door locks. (Mode "0" has no feedback.) 5. NOTE: The door locks will advance by one, going from Mode 0 to 1, etc.... in Mode 3. To change modes: Mode 0 1 2 3 Operation No automatic lock doorunlock. Keep all doors and turn the ignition on 3. Customizing Your Memory Door Locks Feature You can program the memory door locks feature to change to the following modes: Vehicles are delivered programmed in the...
... the Remote Keyless Entry transmitter. Each time the transmitter's LOCK button is pressed, 3 to the mode will cycle according the to mode entered while customizing memory door locks. (Mode "0" has no feedback.) 5. NOTE: The door locks will advance by one, going from Mode 0 to 1, etc.... in Mode 3. To change modes: Mode 0 1 2 3 Operation No automatic lock doorunlock. Keep all doors and turn the ignition on 3. Customizing Your Memory Door Locks Feature You can program the memory door locks feature to change to the following modes: Vehicles are delivered programmed in the...
Owner's Manual
Page 197
... ? The tongue load(A) of your vehicle. The capacity weight includes the carry curb weightof the vehicle, any trader is an important weight to : A B 4-34 Buick Motor Division Customer RelatiQns Cater 902 E. Han-liltan Avenme Flint, MI 48550 h Canada, write to measure because affects the total capacity it , and the people who will...
... ? The tongue load(A) of your vehicle. The capacity weight includes the carry curb weightof the vehicle, any trader is an important weight to : A B 4-34 Buick Motor Division Customer RelatiQns Cater 902 E. Han-liltan Avenme Flint, MI 48550 h Canada, write to measure because affects the total capacity it , and the people who will...
Owner's Manual
Page 362
... Information Here you will find out how contact Buickif you how obtain service to publications and how to report any safety defects. 8-2 8-4 8-5 8-5 8-6 8-7 Customer Satisfaction Procedure Customer Assistancefor Text Telephone (TTY) Users Roadside Assistance Canadian Roadside Assistance Courtesy Transportation GM Participation in an Alternative Dispute Resolution Program 8-8 8-8 8-9 8-9 8-9 Warranty Information Reporting Safety Defects ...
... Information Here you will find out how contact Buickif you how obtain service to publications and how to report any safety defects. 8-2 8-4 8-5 8-5 8-6 8-7 Customer Satisfaction Procedure Customer Assistancefor Text Telephone (TTY) Users Roadside Assistance Canadian Roadside Assistance Courtesy Transportation GM Participation in an Alternative Dispute Resolution Program 8-8 8-8 8-9 8-9 8-9 Warranty Information Reporting Safety Defects ...
Owner's Manual
Page 364
... (809) 763-1315 In other overseas locations, callGM International Product Center in 1-800-263-3777 (English) or 1-800-263-7854 (French). For help , contact the Buick Customer Relations Center calling by calling in Canada at (905) 644-4112. 0 8-3 In the U.S. If after contacting a member of Canada... Customer Communication Centre Oshawa by 1-800-521-7300. In Canada, contact GM of dealership management, it appears your concern cannot be resolved by the dealership ...
... (809) 763-1315 In other overseas locations, callGM International Product Center in 1-800-263-3777 (English) or 1-800-263-7854 (French). For help , contact the Buick Customer Relations Center calling by calling in Canada at (905) 644-4112. 0 8-3 In the U.S. If after contacting a member of Canada... Customer Communication Centre Oshawa by 1-800-521-7300. In Canada, contact GM of dealership management, it appears your concern cannot be resolved by the dealership ...
Owner's Manual
Page 365
Hamilton Avenue Flint, MI 48550 In Canada, write to : Buick Motor Division Customer Relations Center 902 E. i For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 I Your name, address, home and busi__ ss telephone numbers ...present mileage Nature of concern We encourage you wish to write Buick, address your inquiry if prompt attention. However, you tocall us so we can give your inquiry to : General Motorsof Canada Limited Customer Communication Centre,163-005 1908 Colonel Sam Drive Oshawa, OntarioL1H 8P7...
Hamilton Avenue Flint, MI 48550 In Canada, write to : Buick Motor Division Customer Relations Center 902 E. i For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 I Your name, address, home and busi__ ss telephone numbers ...present mileage Nature of concern We encourage you wish to write Buick, address your inquiry if prompt attention. However, you tocall us so we can give your inquiry to : General Motorsof Canada Limited Customer Communication Centre,163-005 1908 Colonel Sam Drive Oshawa, OntarioL1H 8P7...
Owner's Manual
Page 366
... the warranty (whichever occurs first). Please refer to customers vehicles covered for disabled vehicles. Roadside Assistance n Our commitment to work with Buick owners, hours a day, 365 days a year, including weekends and holidays. Canadian Roadside Assistance 8-5 For detailson Buick Premium Roadside Assistance, please consult your Buick Premium Roadside Assistanc owner booklet included with access to...
... the warranty (whichever occurs first). Please refer to customers vehicles covered for disabled vehicles. Roadside Assistance n Our commitment to work with Buick owners, hours a day, 365 days a year, including weekends and holidays. Canadian Roadside Assistance 8-5 For detailson Buick Premium Roadside Assistance, please consult your Buick Premium Roadside Assistanc owner booklet included with access to...
Owner's Manual
Page 367
...documented up transportation you receive. If you are 21 under 21 and have difficulty renting a vehicle, Buick will provide Buick retail customers with: Reimbursement toward a loaner vehicle, courtesy of Buick Motor Division,for up tofive days for even a cab. The Courtesy Transportation program is available onlyin the... be available under years of age. Also, reimbursement up to expect from the dealership is available customers whose for details. Courtesy Transportation To Buick Motor Division, Quality Means Service and -service means "keeping you on Courtesy Transportation. 8-6
...documented up transportation you receive. If you are 21 under 21 and have difficulty renting a vehicle, Buick will provide Buick retail customers with: Reimbursement toward a loaner vehicle, courtesy of Buick Motor Division,for up tofive days for even a cab. The Courtesy Transportation program is available onlyin the... be available under years of age. Also, reimbursement up to expect from the dealership is available customers whose for details. Courtesy Transportation To Buick Motor Division, Quality Means Service and -service means "keeping you on Courtesy Transportation. 8-6
Owner's Manual
Page 368
..., VA 22203-1804 Telephone: 1-800-955-5100 are completely satisfied with your concern feel has not been adequately addressed, Customer the Satisfaction Procedure described earlier this in this program. There may contact BBB using the the toll-free telephone number, ...disagreement regarding vehiclerepairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Buick voluntarily participates BBB in arriving at the following the Customer Satisfaction Procedure, you may be asked to provide your name (VIN) and address, your Vehicle ...
..., VA 22203-1804 Telephone: 1-800-955-5100 are completely satisfied with your concern feel has not been adequately addressed, Customer the Satisfaction Procedure described earlier this in this program. There may contact BBB using the the toll-free telephone number, ...disagreement regarding vehiclerepairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Buick voluntarily participates BBB in arriving at the following the Customer Satisfaction Procedure, you may be asked to provide your name (VIN) and address, your Vehicle ...
Owner's Manual
Page 369
...require you to notifying General Motors. If this program campaign. For further information, contact the BBB at 1-800-955-5100 or the Buick Customer To contact NHTSA, you may contact the BBB at any time. area) or write to an impartial third-party arbitrator. The ... should ordinarily take about motor vehicle safety from the time youfile a claim until a decision is made. We prefer you utilize the Customer Satisfaction REPORTING SAFETY DEFECTS Procedure before filing a claim with a separate warranty booklet that contains detailed warranty information. However,NHTSA cannot become ...
...require you to notifying General Motors. If this program campaign. For further information, contact the BBB at 1-800-955-5100 or the Buick Customer To contact NHTSA, you may contact the BBB at any time. area) or write to an impartial third-party arbitrator. The ... should ordinarily take about motor vehicle safety from the time youfile a claim until a decision is made. We prefer you utilize the Customer Satisfaction REPORTING SAFETY DEFECTS Procedure before filing a claim with a separate warranty booklet that contains detailed warranty information. However,NHTSA cannot become ...
Owner's Manual
Page 370
Or, write: General Motorsof Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in Canada REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition ... In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Please call us at 1-800-521-7300, or write: Buick Motor Division Customer Relations Center 902 E. Hamilton Avenue Flint, MI 48550 Service manuals, service bulletins, owner's manuals and other service literature are available for purchase for ordering...
Or, write: General Motorsof Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in Canada REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition ... In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Please call us at 1-800-521-7300, or write: Buick Motor Division Customer Relations Center 902 E. Hamilton Avenue Flint, MI 48550 Service manuals, service bulletins, owner's manuals and other service literature are available for purchase for ordering...
Owner's Manual
Page 372
... processing. Please allow ade uate postal time for credit without packing be applied aaalnst the orlama1 order. If further mformatlon IS needed, write to Canadian Customers: listed pricesare quoted in US. R GM-BUI-ORD97 o ligation. Material cannotreturned for service. Allow ample time for delivery.) 'rrices aresubject to changewithoutnoticeandwithoutincurring Note to the...
... processing. Please allow ade uate postal time for credit without packing be applied aaalnst the orlama1 order. If further mformatlon IS needed, write to Canadian Customers: listed pricesare quoted in US. R GM-BUI-ORD97 o ligation. Material cannotreturned for service. Allow ample time for delivery.) 'rrices aresubject to changewithoutnoticeandwithoutincurring Note to the...
Owner's Manual
Page 376
... Outside Mirror ...Coolant ...6-21 2-22 Heater.Engine ...RecoveryTank ...5-18 5-16 CoolingSystem ...2-46 Cornering Lamps ...2-47 Courtesy Lamps ...Courtesy Transportation ...8-6 Cruise Control ...2-39 2-59 Cupholders ...Customer Assistance for Text Telephone Users ...8-4 Customer Assistance Information ...8- 1 8-2 Customer Satisfaction Procedure ...Damage, Finish ...Damage, Sheet Metal ...Daytime Running Lamps ...DeadBattery ...Defects,ReportingSafety ...6-57 6-57 2-45 5-3 8-8 Defensive Driving ...4-2 Defogger.
... Outside Mirror ...Coolant ...6-21 2-22 Heater.Engine ...RecoveryTank ...5-18 5-16 CoolingSystem ...2-46 Cornering Lamps ...2-47 Courtesy Lamps ...Courtesy Transportation ...8-6 Cruise Control ...2-39 2-59 Cupholders ...Customer Assistance for Text Telephone Users ...8-4 Customer Assistance Information ...8- 1 8-2 Customer Satisfaction Procedure ...Damage, Finish ...Damage, Sheet Metal ...Daytime Running Lamps ...DeadBattery ...Defects,ReportingSafety ...6-57 6-57 2-45 5-3 8-8 Defensive Driving ...4-2 Defogger.
Owner's Manual
Page 378
... BulbReplacement ...High/Low Beam Changer ...2-37 6-61 Wiring ...Hearing Impaired. Trunk ...2-49 Lamps ...2-44 2-46 Cornering ...2-47 Courtesy ...InstrumentPanel ...2-46 2-46 Interior ...2-44 OnReminder ...1-6 Latches. Customer Assistance ...8-4 1-4 Heatedseats ...3-5 Heating ...2-37 High-Beam Headlamps ...4-23 Highway Hypnosis ...4-23 HillandMountainRoads ...Hitches.
... BulbReplacement ...High/Low Beam Changer ...2-37 6-61 Wiring ...Hearing Impaired. Trunk ...2-49 Lamps ...2-44 2-46 Cornering ...2-47 Courtesy ...InstrumentPanel ...2-46 2-46 Interior ...2-44 OnReminder ...1-6 Latches. Customer Assistance ...8-4 1-4 Heatedseats ...3-5 Heating ...2-37 High-Beam Headlamps ...4-23 Highway Hypnosis ...4-23 HillandMountainRoads ...Hitches.
Owner's Manual
Page 382
... ...1-14 2-36 SignalingTurns ...4-14 Skidding ...Sound Equipment. Adding ...3-19 Spare Tire. Compact ...5-34 6-54 Speaker Covers. Customer Assistance ...8-4 2-69 Speedometer ...1-21 SRS ...6-52 Stains, Cleaning ...7-41 Starter Switch Check ...2-21 Starting Your Engine ...Steam... Doing Your Own ...6-1 Service and Appearance Care ...8-9 Service and Owner Publications ...8-9 Service Publications ...Servicing Your Air Bag-Equipped Buick ...1-26 6-57 Sheet Metal Damage ... Cleaning ...Specifications and Capacities ...6.70.6.71 6-72 Specifications. Reporting ...8-8 ...Safety Warnings...
... ...1-14 2-36 SignalingTurns ...4-14 Skidding ...Sound Equipment. Adding ...3-19 Spare Tire. Compact ...5-34 6-54 Speaker Covers. Customer Assistance ...8-4 2-69 Speedometer ...1-21 SRS ...6-52 Stains, Cleaning ...7-41 Starter Switch Check ...2-21 Starting Your Engine ...Steam... Doing Your Own ...6-1 Service and Appearance Care ...8-9 Service and Owner Publications ...8-9 Service Publications ...Servicing Your Air Bag-Equipped Buick ...1-26 6-57 Sheet Metal Damage ... Cleaning ...Specifications and Capacities ...6.70.6.71 6-72 Specifications. Reporting ...8-8 ...Safety Warnings...