Customer Assistance Guide 1st Printing
Page 2
... or getting stuck in Puerto Rico and the Virgin Islands. FORD EXTENDED SERVICE PLAN You can get more protection for your wallet for roadside assistance. Customer assistance GETTING ROADSIDE ASSISTANCE To fully assist you should you have a flat tire • jump-start the battery if it becomes discharged ...8226; unlock the vehicle if you are locked out • bring fuel if you run out • tow the vehicle if you have a vehicle concern, Ford Motor Company has a complimentary roadside ...
... or getting stuck in Puerto Rico and the Virgin Islands. FORD EXTENDED SERVICE PLAN You can get more protection for your wallet for roadside assistance. Customer assistance GETTING ROADSIDE ASSISTANCE To fully assist you should you have a flat tire • jump-start the battery if it becomes discharged ...8226; unlock the vehicle if you are locked out • bring fuel if you run out • tow the vehicle if you have a vehicle concern, Ford Motor Company has a complimentary roadside ...
Warranty Guide 1st Printing
Page 6
During this coverage period, authorized Ford Motor Company dealers will use Ford or Motorcraft parts or remanufactured parts that are described on page 5. and is to cover... therefore no warranty our policy is not the result of usage and/or environmental conditions - During this coverage period, Ford warrants your vehicle's safety belts and air bag Supplemental Restraint System (SRS) against defects in factory-supplied materials or workmanship...50,000 miles, whichever occurs first. coverage lasts for corrosion depends on your vehicle (except tires) that are authorized by Ford.
During this coverage period, authorized Ford Motor Company dealers will use Ford or Motorcraft parts or remanufactured parts that are described on page 5. and is to cover... therefore no warranty our policy is not the result of usage and/or environmental conditions - During this coverage period, Ford warrants your vehicle's safety belts and air bag Supplemental Restraint System (SRS) against defects in factory-supplied materials or workmanship...50,000 miles, whichever occurs first. coverage lasts for corrosion depends on your vehicle (except tires) that are authorized by Ford.
Warranty Guide 1st Printing
Page 8
... wrong fuel, oil, lubricants or fluids. Here are : • oil changes • oils, lubricants other fluids • oil/air filters • brake linings/pads • tire rotation • cleaning/polishing • wiper blades • clutch linings 8 See the Owner Guide for correct fluid types and levels, and consult the Service Guide...
... wrong fuel, oil, lubricants or fluids. Here are : • oil changes • oils, lubricants other fluids • oil/air filters • brake linings/pads • tire rotation • cleaning/polishing • wiper blades • clutch linings 8 See the Owner Guide for correct fluid types and levels, and consult the Service Guide...
Warranty Guide 1st Printing
Page 9
... by a warranty repair. 9 Time Limits on Coverage • After the first 12 months in service or 12,000 miles, whichever occurs first, wheel alignment and tire balancing are not equipped with the Ford Ambulance Prep Package, see Important information about ambulance conversions (page 30).
... by a warranty repair. 9 Time Limits on Coverage • After the first 12 months in service or 12,000 miles, whichever occurs first, wheel alignment and tire balancing are not equipped with the Ford Ambulance Prep Package, see Important information about ambulance conversions (page 30).
Warranty Guide 1st Printing
Page 10
...36,000 miles, whichever occurs first). 4. If a tire is damaged during the Bumper to Bumper Warranty period, Ford will find your tire warranty with the owner literature supplied with Bumper to the nearest Ford or Mercury dealership • flat tire change • fuel delivery • jump starts ...driving a daily rental unit. You will cover towing to Bumper Coverage has ended - In addition ...TIRES The tire manufacturer provides you with a separate warranty. Ford will replace the tire. For daily rental units that must be towed because a covered part has failed during the warranty ...
...36,000 miles, whichever occurs first). 4. If a tire is damaged during the Bumper to Bumper Warranty period, Ford will find your tire warranty with the owner literature supplied with Bumper to the nearest Ford or Mercury dealership • flat tire change • fuel delivery • jump starts ...driving a daily rental unit. You will cover towing to Bumper Coverage has ended - In addition ...TIRES The tire manufacturer provides you with a separate warranty. Ford will replace the tire. For daily rental units that must be towed because a covered part has failed during the warranty ...
Owner Guide 1st Printing
Page 233
Maximum safe vehicle weights as well as tire sizes, rim sizes and inflation pressures are specified for your vehicle unattended while it is located on the Safety Compliance Certification Label. The certification label ...
Maximum safe vehicle weights as well as tire sizes, rim sizes and inflation pressures are specified for your vehicle unattended while it is located on the Safety Compliance Certification Label. The certification label ...
Owner Guide 1st Printing
Page 234
... Weight Rating) Base Curb Weight The base curb weight is the weight of the vehicle including fuel, coolants, lubricants, emergency tools and spare wheel and tire. It does not include passengers, cargo or optional equipment installed by factory, dealer, aftermarket supplier or customer.
... Weight Rating) Base Curb Weight The base curb weight is the weight of the vehicle including fuel, coolants, lubricants, emergency tools and spare wheel and tire. It does not include passengers, cargo or optional equipment installed by factory, dealer, aftermarket supplier or customer.
Owner Guide 1st Printing
Page 235
... rear and riding high in the suspension system defines the GAWR, and may be the tires. When passenger car tires are installed on light trucks and multipurpose passenger vehicles, they are rated at a specific tire pressure. With the tires inflated to carry a specific maximum load at a 10% lower load carrying capacity due... to shortened service life or outright failure. Tires are under severe strain and that is based on the carrying capacity of your vehicle. Gross Axle Weight Rating (GAWR) We have all ...
... rear and riding high in the suspension system defines the GAWR, and may be the tires. When passenger car tires are installed on light trucks and multipurpose passenger vehicles, they are rated at a specific tire pressure. With the tires inflated to carry a specific maximum load at a 10% lower load carrying capacity due... to shortened service life or outright failure. Tires are under severe strain and that is based on the carrying capacity of your vehicle. Gross Axle Weight Rating (GAWR) We have all ...
Owner Guide 1st Printing
Page 243
...) gear. Driving at High Speeds WARNING Driving too fast for extended periods of time may result in damage to vehicle components. Ford Motor Company recommends obeying posted speed limits. The tires may change its direction of vehicle control. WARNING Do not spin the wheels at very high speeds for conditions creates the...
...) gear. Driving at High Speeds WARNING Driving too fast for extended periods of time may result in damage to vehicle components. Ford Motor Company recommends obeying posted speed limits. The tires may change its direction of vehicle control. WARNING Do not spin the wheels at very high speeds for conditions creates the...
Owner Guide 1st Printing
Page 245
...WARNING Do not exceed the GVWR or the GAWR specified on the driver's door pillar, provides important information regarding the weight limits your vehicle's tires affect the GVWR or GAWR limitations. Driving See Traction Control Off Light in the Instrumentation section of this guide for more than a few minutes.... Using replacement tires with Trailer Tow Package provided the Gross Vehicle Weight (GVW) is less than the GVWR shown on the front axle and rear axle ...
...WARNING Do not exceed the GVWR or the GAWR specified on the driver's door pillar, provides important information regarding the weight limits your vehicle's tires affect the GVWR or GAWR limitations. Driving See Traction Control Off Light in the Instrumentation section of this guide for more than a few minutes.... Using replacement tires with Trailer Tow Package provided the Gross Vehicle Weight (GVW) is less than the GVWR shown on the front axle and rear axle ...
Owner Guide 1st Printing
Page 246
... You Tow in this section. s Carefully and thoroughly prepare your vehicle while you tow. Do not tow a trailer until your vehicle's engine, transaxle, axle, brakes, tires and suspension. See Driving While You Tow in this section. See Preparing to attach it properly. For your safety and for the good of trailer...
... You Tow in this section. s Carefully and thoroughly prepare your vehicle while you tow. Do not tow a trailer until your vehicle's engine, transaxle, axle, brakes, tires and suspension. See Driving While You Tow in this section. See Preparing to attach it properly. For your safety and for the good of trailer...
Owner Guide 1st Printing
Page 259
...parking brake, and turn on the side of the road. This spare tire is designed for emergency use only. Using the Spare Tire Your vehicle has a temporary spare tire (unless you can . This spare tire is smaller than a regular tire and is marked with the words TEMPORARY USE ONLY so that you .... Roadside Emergencies The relay box cover located under the instrument panel Changing a Flat Tire If you get a flat tire and replace it . 259 Instead, gradually decrease the speed. Use it only when you get a flat tire while you can easily identify it as soon as you are driving, do not...
...parking brake, and turn on the side of the road. This spare tire is designed for emergency use only. Using the Spare Tire Your vehicle has a temporary spare tire (unless you can . This spare tire is smaller than a regular tire and is marked with the words TEMPORARY USE ONLY so that you .... Roadside Emergencies The relay box cover located under the instrument panel Changing a Flat Tire If you get a flat tire and replace it . 259 Instead, gradually decrease the speed. Use it only when you get a flat tire while you can easily identify it as soon as you are driving, do not...
Owner Guide 1st Printing
Page 260
.... Your vehicle may get caught in the rails and it reduces the ground clearance. Finding the spare tire The spare tire is smaller than the maximum vehicle load rating listed on the tire decal s tow a trailer s use tire chains s try to lose control of vehicle s drive through an automatic car wash. When you drive... with the temporary spare tire, DO NOT: s exceed 50 mph (80 km/h) under any other type of the vehicle, possibly injuring yourself or others. WARNING If you use the wheel ...
.... Your vehicle may get caught in the rails and it reduces the ground clearance. Finding the spare tire The spare tire is smaller than the maximum vehicle load rating listed on the tire decal s tow a trailer s use tire chains s try to lose control of vehicle s drive through an automatic car wash. When you drive... with the temporary spare tire, DO NOT: s exceed 50 mph (80 km/h) under any other type of the vehicle, possibly injuring yourself or others. WARNING If you use the wheel ...
Owner Guide 1st Printing
Page 261
Open the liftgate and find the plastic hex nut cover in the right cargo area side panel. 3. The spare tire cover 2. Lift the cover to the ground. 261 Find the lug wrench in the tool kit located behind the jack in the carpeting of the cargo area. Roadside Emergencies Removing the spare tire 1. Fit the hex-shaped end of the lug wrench over the hex nut in the floor of the cargo area. Turn counterclockwise until the cable extends far enough to lower the spare tire to expose the hex nut.
Open the liftgate and find the plastic hex nut cover in the right cargo area side panel. 3. The spare tire cover 2. Lift the cover to the ground. 261 Find the lug wrench in the tool kit located behind the jack in the carpeting of the cargo area. Roadside Emergencies Removing the spare tire 1. Fit the hex-shaped end of the lug wrench over the hex nut in the floor of the cargo area. Turn counterclockwise until the cable extends far enough to lower the spare tire to expose the hex nut.
Owner Guide 1st Printing
Page 262
It may be seen for removal. 5. Removing the spare tire retainer 262 Remove the retainer from the center of the tire to lift one end of the wheel. Continue to turn the hex nut counterclockwise until the spare tire retainer can be necessary to disengage the retainer. The spare tire in the lowered position 4.
It may be seen for removal. 5. Removing the spare tire retainer 262 Remove the retainer from the center of the tire to lift one end of the wheel. Continue to turn the hex nut counterclockwise until the spare tire retainer can be necessary to disengage the retainer. The spare tire in the lowered position 4.
Owner Guide 1st Printing
Page 263
...hoisting or towing your vehicle. 263 WARNING When one of the front wheels is off the jack, even if the vehicle is diagonally opposite the tire that your vehicle will not prevent the vehicle from moving when you are on a level, solid surface. Put the gearshift lever in both ...directions) the wheel that the tires and jack are changing. Roadside Emergencies Changing the Tire You should only raise your vehicle with Air Suspension, turn OFF the Air Suspension switch prior to the...
...hoisting or towing your vehicle. 263 WARNING When one of the front wheels is off the jack, even if the vehicle is diagonally opposite the tire that your vehicle will not prevent the vehicle from moving when you are on a level, solid surface. Put the gearshift lever in both ...directions) the wheel that the tires and jack are changing. Roadside Emergencies Changing the Tire You should only raise your vehicle with Air Suspension, turn OFF the Air Suspension switch prior to the...
Owner Guide 1st Printing
Page 264
See previous section for instructions on spare tire removal. Remove wing bolt to unfasten jack. Jack storage 264 The jack is located in the rear storage compartment in the right door panel of the cargo area. Get out the spare tire and jack. 2.
See previous section for instructions on spare tire removal. Remove wing bolt to unfasten jack. Jack storage 264 The jack is located in the rear storage compartment in the right door panel of the cargo area. Get out the spare tire and jack. 2.
Owner Guide 1st Printing
Page 265
Roadside Emergencies 3. When you have the optional cast-aluminum wheels, remove the wheel cap to gain access to the slot in the wheel and gently pry the cap off . To replace it, press it off . Wheel cover removal If you want to replace the wheel cover, simply align the valve stem to the lug nuts. To remove the cap, insert the tapered end of the tire to be changed and gently pry it back on . Insert the tapered end of the jack handle behind the wheel cover of the jack handle behind the notch in the cover and press it back on . 265
Roadside Emergencies 3. When you have the optional cast-aluminum wheels, remove the wheel cap to gain access to the slot in the wheel and gently pry the cap off . To replace it, press it off . Wheel cover removal If you want to replace the wheel cover, simply align the valve stem to the lug nuts. To remove the cap, insert the tapered end of the tire to be changed and gently pry it back on . Insert the tapered end of the jack handle behind the wheel cover of the jack handle behind the notch in the cover and press it back on . 265
Owner Guide 1st Printing
Page 266
Wheel cover removal (optional cast aluminum wheels) 4. If your vehicle has the optional locking lug nuts, you raise the tire off the ground. Do not remove the wheel lug nuts until you must use the lug nut removal tool provided with your vehicle's tool kit. Anti-theft lug nut 5. Fit the jack under the proper jacking point indicated by the notch in the bottom of the lug wrench over the wheel lug nuts and loosen them one-half turn (counterclockwise). Fit the hex-shaped end of the door frame panel. 266
Wheel cover removal (optional cast aluminum wheels) 4. If your vehicle has the optional locking lug nuts, you raise the tire off the ground. Do not remove the wheel lug nuts until you must use the lug nut removal tool provided with your vehicle's tool kit. Anti-theft lug nut 5. Fit the jack under the proper jacking point indicated by the notch in the bottom of the lug wrench over the wheel lug nuts and loosen them one-half turn (counterclockwise). Fit the hex-shaped end of the door frame panel. 266
Owner Guide 1st Printing
Page 269
Roadside Emergencies WARNING To avoid injury, never run the engine with one wheel off the ground, such as when changing a tire. All of your vehicle by using a bumper jack. The jack is on the torsion bar (within axle) or front... be damaged or the jack could slip and you could be injured. NOTE: Never raise your body under the vehicle while changing a tire. Serious damage to jack up a vehicle. 269 Do not start the engine when your vehicle by placing the jack on the jack...the slot in the lug nut wrench. WARNING Never raise your vehicle is only meant for changing the tire.
Roadside Emergencies WARNING To avoid injury, never run the engine with one wheel off the ground, such as when changing a tire. All of your vehicle by using a bumper jack. The jack is on the torsion bar (within axle) or front... be damaged or the jack could slip and you could be injured. NOTE: Never raise your body under the vehicle while changing a tire. Serious damage to jack up a vehicle. 269 Do not start the engine when your vehicle by placing the jack on the jack...the slot in the lug nut wrench. WARNING Never raise your vehicle is only meant for changing the tire.