Customer Assistance Guide 1st Printing
Page 5
... light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for consideration 5 Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this...
... light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for consideration 5 Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this...
Customer Assistance Guide 1st Printing
Page 6
...acknowledgment indicating: • the file number assigned to your application are no longer in the DSB brochure and mail it is reviewed and, if it to the address provided on which are not eligible. Dealers are asked to submit statements at receipt of ...• the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are chosen because of : • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for California and Wisconsin purchasers/lessees. Your application is determined...
...acknowledgment indicating: • the file number assigned to your application are no longer in the DSB brochure and mail it is reviewed and, if it to the address provided on which are not eligible. Dealers are asked to submit statements at receipt of ...• the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are chosen because of : • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for California and Wisconsin purchasers/lessees. Your application is determined...
Customer Assistance Guide 1st Printing
Page 7
...8226; the name of the dealer who are binding on the dealer, in most states, and Ford, but not on consumers who sold or serviced the vehicle • a brief description of your case NOT qualify for review, a letter of the warranty start date, you a decision letter and a form on which ...and mileage at a fair and impartial decision. Because the Board usually meets only once a month, some cases may be reviewed. Every effort will be requested by the dealer(s) and Ford Motor Company • the names (if known) of all available information related to each case within 36 months and 36,...
...8226; the name of the dealer who are binding on the dealer, in most states, and Ford, but not on consumers who sold or serviced the vehicle • a brief description of your case NOT qualify for review, a letter of the warranty start date, you a decision letter and a form on which ...and mileage at a fair and impartial decision. Because the Board usually meets only once a month, some cases may be reviewed. Every effort will be requested by the dealer(s) and Ford Motor Company • the names (if known) of all available information related to each case within 36 months and 36,...