Roadside Assistance Card 1st Printing
Page 2
...Roadside Assistance will get help to you faster. Roadside Assistance will get help to you faster. Those kids "accidentally" hit the button. Key replacement cost is Roadside Assistance. Do you do. Of course you still get you don't know why. This is the customer's responsibility. Just ...ll be there to change service requires the customer to Roadside Assistance benefits. Make the call and we 'll bring the gas to you did? Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. NAME PHONE # KEY CODE # VIN# • Free Roadside ...
...Roadside Assistance will get help to you faster. Roadside Assistance will get help to you faster. Those kids "accidentally" hit the button. Key replacement cost is Roadside Assistance. Do you do. Of course you still get you don't know why. This is the customer's responsibility. Just ...ll be there to change service requires the customer to Roadside Assistance benefits. Make the call and we 'll bring the gas to you did? Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. NAME PHONE # KEY CODE # VIN# • Free Roadside ...
Warranty Guide 6th Printing
Page 15
... repairs at the discretion of defective parts. This exclusive remedy shall not be replaced with the replacement part. The New Vehicle Limited Warranty covers tire defects in the prescribed manner. Moreover, Ford and its authorized dealers, is defect free. For this warranty should be construed... of attempts within which to be deemed to repair, replacement, or adjustment of Ford or the Ford dealership. This warranty does not mean that are not covered by Ford, at other than the original part, so long as Ford, through its authorized dealers are described on your vehicle,...
... repairs at the discretion of defective parts. This exclusive remedy shall not be replaced with the replacement part. The New Vehicle Limited Warranty covers tire defects in the prescribed manner. Moreover, Ford and its authorized dealers, is defect free. For this warranty should be construed... of attempts within which to be deemed to repair, replacement, or adjustment of Ford or the Ford dealership. This warranty does not mean that are not covered by Ford, at other than the original part, so long as Ford, through its authorized dealers are described on your vehicle,...
Warranty Guide 6th Printing
Page 16
...Vehicle Limited Warranty time in which case a tire of what is not covered. If you may authorize repairs at other charges. Tire replacements under warranty will be made with the same brand and model as originally equipped with the vehicle unless the same brand and model is...coverage periods are covered for certain vehicle parts and conditions. In some circumstances, Ford may extend beyond the New Vehicle Limited Warranty coverage. You will be replaced on your vehicle, the dealer will use Ford or Motorcraft parts or remanufactured or other parts that may authorize another brand and/...
...Vehicle Limited Warranty time in which case a tire of what is not covered. If you may authorize repairs at other charges. Tire replacements under warranty will be made with the same brand and model as originally equipped with the vehicle unless the same brand and model is...coverage periods are covered for certain vehicle parts and conditions. In some circumstances, Ford may extend beyond the New Vehicle Limited Warranty coverage. You will be replaced on your vehicle, the dealer will use Ford or Motorcraft parts or remanufactured or other parts that may authorize another brand and/...
Warranty Guide 6th Printing
Page 20
... • Brake pad/lining • cleaning/polishing Where a vehicle has no factory-related defect, and is therefore not entitled to a warranty related repair, replacement or adjustment, it is Ford policy nonetheless to provide certain maintenance items, when necessary, free of maintenance and normal wear are responsible for these items. See your vehicle...
... • Brake pad/lining • cleaning/polishing Where a vehicle has no factory-related defect, and is therefore not entitled to a warranty related repair, replacement or adjustment, it is Ford policy nonetheless to provide certain maintenance items, when necessary, free of maintenance and normal wear are responsible for these items. See your vehicle...
Warranty Guide 6th Printing
Page 21
... about conversions (page 36) • converted ambulances that are not equipped with the Ford Ambulance Prep Package, see important information about Expedition EL limousine conversion (page 36). • any other Ford or Mercury vehicles that are converted to be a total loss by the external antenna,...or if the wheelbase is extended beyond 140 inches, or if the Gross Vehicle Weight Rating (GVWR) exceeds 9,900 pounds. this will not be replaced (unless required by a warranty repair) for wear or damage including: • tire damage from road hazard such as cuts, snags, bruises, ...
... about conversions (page 36) • converted ambulances that are not equipped with the Ford Ambulance Prep Package, see important information about Expedition EL limousine conversion (page 36). • any other Ford or Mercury vehicles that are converted to be a total loss by the external antenna,...or if the wheelbase is extended beyond 140 inches, or if the Gross Vehicle Weight Rating (GVWR) exceeds 9,900 pounds. this will not be replaced (unless required by a warranty repair) for wear or damage including: • tire damage from road hazard such as cuts, snags, bruises, ...
Warranty Guide 6th Printing
Page 22
... a year. Certain restrictions apply to your credit card unless the problem is covered by the complimentary Ford Roadside Assistance Program (unless you are driving a daily rental unit). diesel) • Jump starts • Lock-out assistance (replacement key cost is customer responsibility) • Winching (vehicle must be towed because a covered repair has failed...
... a year. Certain restrictions apply to your credit card unless the problem is covered by the complimentary Ford Roadside Assistance Program (unless you are driving a daily rental unit). diesel) • Jump starts • Lock-out assistance (replacement key cost is customer responsibility) • Winching (vehicle must be towed because a covered repair has failed...
Warranty Guide 6th Printing
Page 24
...over 8,500 pounds GVWR up to 19,500 pounds GVWR) - 5 years or 50,000 miles (whichever occurs first) for diagnosis, repair, replacement, or adjustment of parts containing an emissions-related defect. The warranty coverage period for: • Passenger cars, light duty trucks (applies to ...3 years or 36,000 miles (whichever occurs first) for all covered parts. EMISSIONS DEFECT WARRANTY COVERAGE During the warranty coverage period, Ford Motor Company warrants that could prevent the vehicle or engine from emission-related defects in factory-supplied materials or workmanship, which are listed ...
...over 8,500 pounds GVWR up to 19,500 pounds GVWR) - 5 years or 50,000 miles (whichever occurs first) for diagnosis, repair, replacement, or adjustment of parts containing an emissions-related defect. The warranty coverage period for: • Passenger cars, light duty trucks (applies to ...3 years or 36,000 miles (whichever occurs first) for all covered parts. EMISSIONS DEFECT WARRANTY COVERAGE During the warranty coverage period, Ford Motor Company warrants that could prevent the vehicle or engine from emission-related defects in factory-supplied materials or workmanship, which are listed ...
Warranty Guide 6th Printing
Page 25
... (TCM), and any emissions control device or system, if you meet all covered parts. EMISSIONS PERFORMANCE WARRANTY COVERAGE Under Emissions Performance Warranty Coverage, Ford Motor Company will repair, replace, or adjust - with , misused, or abused. Note that the warranty period begins on the Warranty Start Date as determined by an EPA approved...
... (TCM), and any emissions control device or system, if you meet all covered parts. EMISSIONS PERFORMANCE WARRANTY COVERAGE Under Emissions Performance Warranty Coverage, Ford Motor Company will repair, replace, or adjust - with , misused, or abused. Note that the warranty period begins on the Warranty Start Date as determined by an EPA approved...
Warranty Guide 6th Printing
Page 27
... parts remain under the Federal Emissions Performance Warranty, or if you want to report what you believe to be replaced on the list of parts, above. Ford Motor Company may deny you may contact: Manager, Certification and Compliance Division (6405J) Warranty Claims Environmental Protection Agency...Parts Also covered by the Emissions Defect Warranty, contact your Owner Guide and the Scheduled Maintenance Guide; WHAT IS NOT COVERED? Your Ford Motor Company dealer maintains a complete list of the Federal Defect and Performance Warranties (whichever occurs first). or (b) the time or ...
... parts remain under the Federal Emissions Performance Warranty, or if you want to report what you believe to be replaced on the list of parts, above. Ford Motor Company may deny you may contact: Manager, Certification and Compliance Division (6405J) Warranty Claims Environmental Protection Agency...Parts Also covered by the Emissions Defect Warranty, contact your Owner Guide and the Scheduled Maintenance Guide; WHAT IS NOT COVERED? Your Ford Motor Company dealer maintains a complete list of the Federal Defect and Performance Warranties (whichever occurs first). or (b) the time or ...
Warranty Guide 6th Printing
Page 30
...your emission control system PERFORMANCE WARRANTY. 2. This is 14,000 lbs. This is defective, the part will be repaired or replaced by Ford to ensure that your vehicle. If any emissions-related part on page 27 with coverage for the periods of your vehicle passes ...parts, and labor. Where a warrantable condition exists, Ford Motor Company will be repaired or replaced by Ford. Your emission control system may be repaired or replaced by Ford. or less: For 3 years or 50,000 miles (whichever first occurs): 1. Ford must warrant the emission control system on pages 24-25...
...your emission control system PERFORMANCE WARRANTY. 2. This is 14,000 lbs. This is defective, the part will be repaired or replaced by Ford to ensure that your vehicle. If any emissions-related part on page 27 with coverage for the periods of your vehicle passes ...parts, and labor. Where a warrantable condition exists, Ford Motor Company will be repaired or replaced by Ford. Your emission control system may be repaired or replaced by Ford. or less: For 3 years or 50,000 miles (whichever first occurs): 1. Ford must warrant the emission control system on pages 24-25...
Warranty Guide 6th Printing
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...inspection, all necessary repairs and adjustments will be aware that your owner's manual. The warranty repairs should also be repaired or replaced by Ford to be completed in your vehicle passes the inspection. If you have any questions regarding your warranty rights and responsibilities, or...are responsible for the performance of the required maintenance listed in a reasonable amount of all receipts covering maintenance on your failure to a Ford Motor Company dealer as soon as a problem exists. As the vehicle owner, you should be violations of the terms of this ...
...inspection, all necessary repairs and adjustments will be aware that your owner's manual. The warranty repairs should also be repaired or replaced by Ford to be completed in your vehicle passes the inspection. If you have any questions regarding your warranty rights and responsibilities, or...are responsible for the performance of the required maintenance listed in a reasonable amount of all receipts covering maintenance on your failure to a Ford Motor Company dealer as soon as a problem exists. As the vehicle owner, you should be violations of the terms of this ...
Warranty Guide 6th Printing
Page 34
...(1)for F-Superduty 4x4 Manual Shift on the Fly (MSOF) Transfer Case Vehicles only (2)for 4x4 only (3)Transmission Solenoid Assembly requires replacement of Transmission Valve/Control Assembly (4)for EcoBoost Engine only (5)for Service Engine Soon/Malfunction Indicator Lamp (MIL) functionality concerns only (6)... 6.8L F-Superduty X X X X X 28 COVERAGE FOR 2011 MODEL VEHICLES (GVWR OF 14,000 LBS. 1.6L Fiesta 2.0L Focus 2.0L TransitConnect 2.0L Explorer 2.3L Ranger 2.5L Fusion/Milan 2.5L Escape/Mariner 3.0L Fusion/Milan 3.0L Escape/Mariner 3.5L Fusion 3.5L Flex 3.5L Taurus 3.5L Edge...
...(1)for F-Superduty 4x4 Manual Shift on the Fly (MSOF) Transfer Case Vehicles only (2)for 4x4 only (3)Transmission Solenoid Assembly requires replacement of Transmission Valve/Control Assembly (4)for EcoBoost Engine only (5)for Service Engine Soon/Malfunction Indicator Lamp (MIL) functionality concerns only (6)... 6.8L F-Superduty X X X X X 28 COVERAGE FOR 2011 MODEL VEHICLES (GVWR OF 14,000 LBS. 1.6L Fiesta 2.0L Focus 2.0L TransitConnect 2.0L Explorer 2.3L Ranger 2.5L Fusion/Milan 2.5L Escape/Mariner 3.0L Fusion/Milan 3.0L Escape/Mariner 3.5L Fusion 3.5L Flex 3.5L Taurus 3.5L Edge...
Warranty Guide 6th Printing
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NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Your Ford Motor Company dealer maintains a complete list of abuse, neglect, improper maintenance, unapproved modifications, or any case, the warranty with components on a certain maintenance ...parts that should be additional coverage for these parts remain under warranty until the first required replacement time that is specified in What Is Not Covered?, pages 12-15. 29 Ford Motor Company may be replaced on the list of parts above. Also covered by this warranty are all emissions-related bulbs...
NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Your Ford Motor Company dealer maintains a complete list of abuse, neglect, improper maintenance, unapproved modifications, or any case, the warranty with components on a certain maintenance ...parts that should be additional coverage for these parts remain under warranty until the first required replacement time that is specified in What Is Not Covered?, pages 12-15. 29 Ford Motor Company may be replaced on the list of parts above. Also covered by this warranty are all emissions-related bulbs...
Warranty Guide 6th Printing
Page 36
...The notice will explain the basis for denying your vehicle to show the dealer the document that are replaced and labor charges based on Ford's recommended time allowance for the warranty repair and the geographically appropriate hourly rate. 30 If you fail to...If your vehicle has failed the test. The reimbursement shall not exceed Ford's suggested retail price for the warranted parts that are replaced and the repair receipt(s) to a delay in for you using Ford equivalent replacement parts. Additional information about Emissions Performance Warranty coverage, it has failed ...
...The notice will explain the basis for denying your vehicle to show the dealer the document that are replaced and labor charges based on Ford's recommended time allowance for the warranty repair and the geographically appropriate hourly rate. 30 If you fail to...If your vehicle has failed the test. The reimbursement shall not exceed Ford's suggested retail price for the warranted parts that are replaced and the repair receipt(s) to a delay in for you using Ford equivalent replacement parts. Additional information about Emissions Performance Warranty coverage, it has failed ...
Warranty Guide 6th Printing
Page 37
...Protection Agency (EPA). If you may have to show that are having non-warranty work done on properly maintaining and using Ford replacement parts or EPA certified parts without voiding your federal warranty coverage for the cost of repairing any automotive repair establishment or individual... to save your vehicle's emissions control systems may choose to use non-Ford parts. WHAT REPLACEMENT PARTS SHOULD I USE? Ford Motor Company recommends that have been certified by the EPA. The maintenance, replacement, or repair of emissions control devices or systems can be sure they ...
...Protection Agency (EPA). If you may have to show that are having non-warranty work done on properly maintaining and using Ford replacement parts or EPA certified parts without voiding your federal warranty coverage for the cost of repairing any automotive repair establishment or individual... to save your vehicle's emissions control systems may choose to use non-Ford parts. WHAT REPLACEMENT PARTS SHOULD I USE? Ford Motor Company recommends that have been certified by the EPA. The maintenance, replacement, or repair of emissions control devices or systems can be sure they ...
Warranty Guide 6th Printing
Page 41
... Company requests that you first send us the written notice. Such use also voids the Ford Bumper to state. Using a Ford vehicle without the Ford Ambulance Prep Package to receive a replacement vehicle or a refund of fuel expulsion and fires. allow owners to produce an ambulance could result in elevated underbody temperatures, fuel overpressurization, and...
... Company requests that you first send us the written notice. Such use also voids the Ford Bumper to state. Using a Ford vehicle without the Ford Ambulance Prep Package to receive a replacement vehicle or a refund of fuel expulsion and fires. allow owners to produce an ambulance could result in elevated underbody temperatures, fuel overpressurization, and...
Tire Warranty 2nd Printing
Page 3
... present your vehicle, the dealer will find the manufacturer's tire warranty with the owner literature supplied with your new vehicle. Tire replacements under warranty will be made with the same brand and model as originally equipped with the vehicle unless the same brand and model... Limited Warranty time in service and mileage coverge period, defective tires will be replaced on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR FORD AND MERCURY PASSENGER CARS AND LIGHT TRUCKS 1 - 12,000 -100% 12...
... present your vehicle, the dealer will find the manufacturer's tire warranty with the owner literature supplied with your new vehicle. Tire replacements under warranty will be made with the same brand and model as originally equipped with the vehicle unless the same brand and model... Limited Warranty time in service and mileage coverge period, defective tires will be replaced on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR FORD AND MERCURY PASSENGER CARS AND LIGHT TRUCKS 1 - 12,000 -100% 12...
Tire Warranty 2nd Printing
Page 4
..., even if still available. If no representations about the warranties or information provided by new vehicle registration. In some circumstances, Ford may provide additional tire warranty coverage over and above what is documented by tire manufacturers. The life of the original usable tread... of manufacture as molded on which they were originally fitted and in accordance with the terms and conditions described under "How Replacement Charges are encouraged to read this booklet since it provides essential safety and maintenance information. Please also pay close attention to ...
..., even if still available. If no representations about the warranties or information provided by new vehicle registration. In some circumstances, Ford may provide additional tire warranty coverage over and above what is documented by tire manufacturers. The life of the original usable tread... of manufacture as molded on which they were originally fitted and in accordance with the terms and conditions described under "How Replacement Charges are encouraged to read this booklet since it provides essential safety and maintenance information. Please also pay close attention to ...
Tire Warranty 2nd Printing
Page 5
... brand tread designs are covered by a manufacturer's limited warranty for a pro rata charge based on the actual mileage received. See "How Replacement Charges are the original purchaser of the tires, you a certain number of the tires has complied with comparable new BFGoodrich tires for... mileage, and the owner of miles from a given tire. You pay the cost of tread remaining) before delivering the warranted mileage will be replaced on that vehicle; 3 Driving habits, driving conditions, road conditions, and vehicle and tire maintenance all play a part in this guide. You ...
... brand tread designs are covered by a manufacturer's limited warranty for a pro rata charge based on the actual mileage received. See "How Replacement Charges are the original purchaser of the tires, you a certain number of the tires has complied with comparable new BFGoodrich tires for... mileage, and the owner of miles from a given tire. You pay the cost of tread remaining) before delivering the warranted mileage will be replaced on that vehicle; 3 Driving habits, driving conditions, road conditions, and vehicle and tire maintenance all play a part in this guide. You ...
Tire Warranty 2nd Printing
Page 6
... tire retailer every 7,500 miles, and the rotation service record in accordance with the terms and conditions described under WHAT IS NOT COVERED following. Replacement will be made in the Scheduled Maintenance guide has been fully completed and signed; 3. The date of an inch (1.6 mm) or more across the tread... misalignment, (a measured tread difference of 2/32nds of purchase is available, the date of manufacture, as the original tread worn down to a condition listed under "HOW REPLACEMENT CHARGES ARE CALCULATED." 2.
... tire retailer every 7,500 miles, and the rotation service record in accordance with the terms and conditions described under WHAT IS NOT COVERED following. Replacement will be made in the Scheduled Maintenance guide has been fully completed and signed; 3. The date of an inch (1.6 mm) or more across the tread... misalignment, (a measured tread difference of 2/32nds of purchase is available, the date of manufacture, as the original tread worn down to a condition listed under "HOW REPLACEMENT CHARGES ARE CALCULATED." 2.