Acer Aspire 1820PT, Aspire 1820PTZ, Aspire 1420P Quick Guide
Page 11
...-definition audio support S/PDIF (Sony/Philips Digital Interface) support for digital speakers MS-Sound compatible Built-in microphone 2.5" hard disk drive Multi-in-1 card reader BIOS user, supervisor, HDD passwords Kensington lock slot 285 (W) 208.9 (D) 28.5/34.5 (H) mm (11.22 x 8.22 x 1.12/1.36 inches) 1.72 kg (3.79 lbs...1066 MHz memory, upgradeable to 8 GB using two soDIMM modules 11.6" HD 1366 x 768 Convertible display Mobile Intel® GS45 Express Chipset Integrated Acer Crystal Eye webcam* WWAN: UMTS/HSPA at 850/900/1900/2100 MHz and quad-band GSM/GPRS/EDGE (850/900/1800/1900 MHz)* WLAN:...
...-definition audio support S/PDIF (Sony/Philips Digital Interface) support for digital speakers MS-Sound compatible Built-in microphone 2.5" hard disk drive Multi-in-1 card reader BIOS user, supervisor, HDD passwords Kensington lock slot 285 (W) 208.9 (D) 28.5/34.5 (H) mm (11.22 x 8.22 x 1.12/1.36 inches) 1.72 kg (3.79 lbs...1066 MHz memory, upgradeable to 8 GB using two soDIMM modules 11.6" HD 1366 x 768 Convertible display Mobile Intel® GS45 Express Chipset Integrated Acer Crystal Eye webcam* WWAN: UMTS/HSPA at 850/900/1900/2100 MHz and quad-band GSM/GPRS/EDGE (850/900/1800/1900 MHz)* WLAN:...
Aspire 1420P and 1820PT Service Guide
Page 7
... 13 Hardware Specifications and Configurations 14 System Utilities 23 BIOS Setup Utility 23 Navigating the BIOS Utility 23 Information 24 Main 25 Security 26 Boot 29 Exit 30 BIOS Flash Utility 31 DOS Flash Utility 32 WinFlash Utility 33 Remove HDD/BIOS Password Utilities 34 Removing BIOS Passwords 35 Miscellaneous Utilities 36 Machine Disassembly and...
... 13 Hardware Specifications and Configurations 14 System Utilities 23 BIOS Setup Utility 23 Navigating the BIOS Utility 23 Information 24 Main 25 Security 26 Boot 29 Exit 30 BIOS Flash Utility 31 DOS Flash Utility 32 WinFlash Utility 33 Remove HDD/BIOS Password Utilities 34 Removing BIOS Passwords 35 Miscellaneous Utilities 36 Machine Disassembly and...
Aspire 1420P and 1820PT Service Guide
Page 9
Table of Contents Troubleshooting 143 Common Problems 143 Power On Issue 144 No Display Issue 145 Random Loss of BIOS Settings 146 LCD Failure 147 Built-In Keyboard Failure 148 TouchPad Failure 149 Internal Speaker Failure 150 Internal Microphone Failure 151 HDD Not... 154 Post Codes 155 Jumper and Connector Locations 165 Mainboard Top View 165 Mainboard Bottom View 166 Clearing Password Check and BIOS Recovery 167 Mainboard CMOS Discharge 167 BIOS Recovery by Crisis Disk 168 FRU (Field Replaceable Unit) List 169 Exploded Diagram 169 Fru List 171 Model Definition and ...
Table of Contents Troubleshooting 143 Common Problems 143 Power On Issue 144 No Display Issue 145 Random Loss of BIOS Settings 146 LCD Failure 147 Built-In Keyboard Failure 148 TouchPad Failure 149 Internal Speaker Failure 150 Internal Microphone Failure 151 HDD Not... 154 Post Codes 155 Jumper and Connector Locations 165 Mainboard Top View 165 Mainboard Bottom View 166 Clearing Password Check and BIOS Recovery 167 Mainboard CMOS Discharge 167 BIOS Recovery by Crisis Disk 168 FRU (Field Replaceable Unit) List 169 Exploded Diagram 169 Fru List 171 Model Definition and ...
Aspire 1420P and 1820PT Service Guide
Page 12
... 1000* • WPAN: Bluetooth® 2.1+Enhanced Data Rate* • LAN: Gigabit Ethernet; The exact configuration of the PC depends on -LAN ready Privacy control • BIOS user, supervisor, HDD passwords • Kensington lock slot Dimensions and Weight • 285 (W) 208.9 (D) 28.5/34.5 (H) mm (11.22 x 8.22 x 1.12/1.36 inches) • 1.72...
... 1000* • WPAN: Bluetooth® 2.1+Enhanced Data Rate* • LAN: Gigabit Ethernet; The exact configuration of the PC depends on -LAN ready Privacy control • BIOS user, supervisor, HDD passwords • Kensington lock slot Dimensions and Weight • 285 (W) 208.9 (D) 28.5/34.5 (H) mm (11.22 x 8.22 x 1.12/1.36 inches) • 1.72...
Aspire 1420P and 1820PT Service Guide
Page 27
...) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage BIOS Item BIOS vendor BIOS ROM type BIOS ROM size BIOS package Supported Protocols BIOS password control LCD 11.6" Item Vendor/model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm...
...) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage BIOS Item BIOS vendor BIOS ROM type BIOS ROM size BIOS package Supported Protocols BIOS password control LCD 11.6" Item Vendor/model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm...
Aspire 1420P and 1820PT Service Guide
Page 31
Item Specifications Interface Antenna USB 2.0 1 x 2 Embedded Controller Item Specifications Chipset Features Winbond WPCE775LA0DG • Shared SPI BIOS flash memory with page programming support. • High-accuracy, high-speed ADC. • Up to 95 GPIO ports (including keyboard scanning) with a variety of wake-...
Item Specifications Interface Antenna USB 2.0 1 x 2 Embedded Controller Item Specifications Chipset Features Winbond WPCE775LA0DG • Shared SPI BIOS flash memory with page programming support. • High-accuracy, high-speed ADC. • Up to 95 GPIO ports (including keyboard scanning) with a variety of wake-...
Aspire 1420P and 1820PT Service Guide
Page 33
... NOTE: You can load default settings by pressing F9. Please note that system information is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Navigation keys for parameters are shown on the bottom of the menu options to go to the Exit menu. ... carefully when making changes to Chapter 4 Troubleshooting when problem arises. Your computer is prompted on the bottom of the screen. To activate the BIOS Utility, press F2 during POST to enter multi-boot menu. Follow these instructions: • To choose a menu, use the left and ...
... NOTE: You can load default settings by pressing F9. Please note that system information is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Navigation keys for parameters are shown on the bottom of the menu options to go to the Exit menu. ... carefully when making changes to Chapter 4 Troubleshooting when problem arises. Your computer is prompted on the bottom of the screen. To activate the BIOS Utility, press F2 during POST to enter multi-boot menu. Follow these instructions: • To choose a menu, use the left and ...
Aspire 1420P and 1820PT Service Guide
Page 34
...Utility Security Boot Exit Rev. 3.5 CPU Type: CPU Speed: IDE 0 Model Name: IDE 0 Serial Number: ATAPI Model Name: System BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name : UUID: Genuine Intel (R) CPU 1.20GHz U2300 TOSHIBA MK2555GSX 89IBP6AKT None ...v0.2103 Intel V1800 ZE80SK01C191A0792500 20202 Acer A570A794A5554A0BABFDC44254EFC55F F1 Help Esc Exit Select Item F5/F6 Change...
...Utility Security Boot Exit Rev. 3.5 CPU Type: CPU Speed: IDE 0 Model Name: IDE 0 Serial Number: ATAPI Model Name: System BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name : UUID: Genuine Intel (R) CPU 1.20GHz U2300 TOSHIBA MK2555GSX 89IBP6AKT None ...v0.2103 Intel V1800 ZE80SK01C191A0792500 20202 Acer A570A794A5554A0BABFDC44254EFC55F F1 Help Esc Exit Select Item F5/F6 Change...
Aspire 1420P and 1820PT Service Guide
Page 36
... Menu Enter Select Sub-Menu F10 Save and Exit The table below describes the parameters in this password protects the BIOS Setup Utility from unauthorized access. Settings in this password protects the BIOS Setup Utility from unauthorized use. Parameter Supervisor Password Is User Password Is Set Supervisor Password Set User Password Set...
... Menu Enter Select Sub-Menu F10 Save and Exit The table below describes the parameters in this password protects the BIOS Setup Utility from unauthorized access. Settings in this password protects the BIOS Setup Utility from unauthorized use. Parameter Supervisor Password Is User Password Is Set Supervisor Password Set User Password Set...
Aspire 1420P and 1820PT Service Guide
Page 37
Use the ↑ and ↓ keys to save the changes and exit the BIOS Setup Utility. Press Enter. When you can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Type the current password in the "Confirm New Password" field. Retype ..." field. Type a password in the Enter New Password and Confirm New Password fields. The password length can opt to save the changes and exit the BIOS Setup Utility. If desired, you are done, press F10 to highlight the Set Supervisor Password parameter and press the Enter key. Removing a Password Follow these...
Use the ↑ and ↓ keys to save the changes and exit the BIOS Setup Utility. Press Enter. When you can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Type the current password in the "Confirm New Password" field. Retype ..." field. Type a password in the Enter New Password and Confirm New Password fields. The password length can opt to save the changes and exit the BIOS Setup Utility. If desired, you are done, press F10 to highlight the Set Supervisor Password parameter and press the Enter key. Removing a Password Follow these...
Aspire 1420P and 1820PT Service Guide
Page 38
... have been saved. [Continue] The password setting is OK, the screen will show you are done, press F10 to save the changes and exit the BIOS Setup Utility. If the current password entered does not match the actual current password, the screen will display as following message. Type the current password...
... have been saved. [Continue] The password setting is OK, the screen will show you are done, press F10 to save the changes and exit the BIOS Setup Utility. If the current password entered does not match the actual current password, the screen will display as following message. Type the current password...
Aspire 1420P and 1820PT Service Guide
Page 40
... Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save or discard any changes you made and quit the BIOS Utility. Information M a i n InsydelH20 Setup Utility Security Boot Exit Rev. 3.5 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help...
... Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save or discard any changes you made and quit the BIOS Utility. Information M a i n InsydelH20 Setup Utility Security Boot Exit Rev. 3.5 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help...
Aspire 1420P and 1820PT Service Guide
Page 41
To run the BIOS flash utility: 1. See "Boot" on page 29. 3. Copy the BIOS flash tool and the BIOS into a USB flash disk. 2. On boot-up enter at the DOS prompt: C:\> flashit.exe v3106.fd /dc /beep:2000 Chapter 2 31 Set the computer to boot from the USB flash disk. BIOS Flash Utility The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted.
To run the BIOS flash utility: 1. See "Boot" on page 29. 3. Copy the BIOS flash tool and the BIOS into a USB flash disk. 2. On boot-up enter at the DOS prompt: C:\> flashit.exe v3106.fd /dc /beep:2000 Chapter 2 31 Set the computer to boot from the USB flash disk. BIOS Flash Utility The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted.
Aspire 1420P and 1820PT Service Guide
Page 42
... following steps to use the DOS Flash Utility: 1. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to move it down the list. Network Boot : Atheros Boot Agent 4. USB FDD : Item Specific Help Use < > or < > to select ...a device, then press to move it up the list, or to position 1. In flash BIOS, the message Please do not remove AC Power Source displays. IDE0 : TOSHIBA MK2555GSX 2. IDE1 : 3. Press to continue. 5. The flash process begins as shown. 4. DOS...
... following steps to use the DOS Flash Utility: 1. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to move it down the list. Network Boot : Atheros Boot Agent 4. USB FDD : Item Specific Help Use < > or < > to select ...a device, then press to move it up the list, or to position 1. In flash BIOS, the message Please do not remove AC Power Source displays. IDE0 : TOSHIBA MK2555GSX 2. IDE1 : 3. Press to continue. 5. The flash process begins as shown. 4. DOS...
Aspire 1420P and 1820PT Service Guide
Page 43
Put the BIOS:ZE8_v3106.fd file under WinFlash file root. 1. When the process is complete, close all programs and applications and reboot the system. Click OK to use the WinFlash Utility: 1. Chapter 2 33 A progress screen displays. 3. WinFlash Utility Perform the following steps to begin the update. Double click the WinFlash executable. 2.
Put the BIOS:ZE8_v3106.fd file under WinFlash file root. 1. When the process is complete, close all programs and applications and reboot the system. Click OK to use the WinFlash Utility: 1. Chapter 2 33 A progress screen displays. 3. WinFlash Utility Perform the following steps to begin the update. Double click the WinFlash executable. 2.
Aspire 1420P and 1820PT Service Guide
Page 44
... to a removable bootable drive containing DOS and the UnlockHD.EXE program and open a DOS prompt. Reboot to user. Save and exit the BIOS to display the Select Item screen. 8. To unlock the HDD password, perform the following error code to the hard disk and wait for example...5. Press Enter to complete the process. 34 Chapter 2 Enter the unlock code generated by UnlockHD.EXE. 10. Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the example. 4. An Unlock Password displays. 3. Make a note ...
... to a removable bootable drive containing DOS and the UnlockHD.EXE program and open a DOS prompt. Reboot to user. Save and exit the BIOS to display the Select Item screen. 8. To unlock the HDD password, perform the following error code to the hard disk and wait for example...5. Press Enter to complete the process. 34 Chapter 2 Enter the unlock code generated by UnlockHD.EXE. 10. Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the example. 4. An Unlock Password displays. 3. Make a note ...
Aspire 1420P and 1820PT Service Guide
Page 45
See the image below. Press 1 or 2 to clean the desired password shown on the screen. Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. From a DOS prompt, Execute clnpwd.exe 2. Chapter 2 35 To reset the BIOS password, run clnpwd.exe as follows: 1. The onscreen message determines whether the function is successful or not.
See the image below. Press 1 or 2 to clean the desired password shown on the screen. Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. From a DOS prompt, Execute clnpwd.exe 2. Chapter 2 35 To reset the BIOS password, run clnpwd.exe as follows: 1. The onscreen message determines whether the function is successful or not.
Aspire 1420P and 1820PT Service Guide
Page 46
... DOS. 2. To use Boot Sequence Selector, perform the following steps: 1. Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be changes without accessing the BIOS. When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to display the usage...
... DOS. 2. To use Boot Sequence Selector, perform the following steps: 1. Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be changes without accessing the BIOS. When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to display the usage...
Aspire 1420P and 1820PT Service Guide
Page 156
...165. 10. Minimize or close all Windows. Roll back the video driver to the desired resolution. Run the Windows Memory Diagnostic from the BIOS, the drive may reduce display brightness. Replace the Motherboard. 146 Chapter 4 Readjust if necessary. 6. Run a complete virus scan using up...resolved, see "Disassembly Process" on page 165. c. There are no device conflicts. • No hardware is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. If the Issue is still not resolved, see "Online Support ...
...165. 10. Minimize or close all Windows. Roll back the video driver to the desired resolution. Run the Windows Memory Diagnostic from the BIOS, the drive may reduce display brightness. Replace the Motherboard. 146 Chapter 4 Readjust if necessary. 6. Run a complete virus scan using up...resolved, see "Disassembly Process" on page 165. c. There are no device conflicts. • No hardware is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. If the Issue is still not resolved, see "Online Support ...
Aspire 1420P and 1820PT Service Guide
Page 162
b. The System Recovery Options screen displays. Check the BIOS settings are required. Remove any key to start to the operating system DVD. Disconnect all cables and jumpers on the Boot menu. 6. Run the Windows 7 ... Help and Support. 10. HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to enter the BIOS Utility. insert the Windows 7 Operating System DVD in the ODD and restart the computer. The Install Windows screen displays. d. h. If an issue is not fixed...
b. The System Recovery Options screen displays. Check the BIOS settings are required. Remove any key to start to the operating system DVD. Disconnect all cables and jumpers on the Boot menu. 6. Run the Windows 7 ... Help and Support. 10. HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to enter the BIOS Utility. insert the Windows 7 Operating System DVD in the ODD and restart the computer. The Install Windows screen displays. d. h. If an issue is not fixed...