User Guide
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... the size of an application database...137 About upgrading the BlackBerry Device Software...138 Prerequisites: Upgrading the BlackBerry Device Software over the wireless network...138 Upgrade the BlackBerry Device Software...138 Return to the previous version of the BlackBerry Device Software...138 Delete the previous version of the BlackBerry Device Software...139 Application troubleshooting...139 Maps...141 Map basics...141...
... the size of an application database...137 About upgrading the BlackBerry Device Software...138 Prerequisites: Upgrading the BlackBerry Device Software over the wireless network...138 Upgrade the BlackBerry Device Software...138 Return to the previous version of the BlackBerry Device Software...138 Delete the previous version of the BlackBerry Device Software...139 Application troubleshooting...139 Maps...141 Map basics...141...
User Guide
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... About PGP keys...246 About security self-tests...247 Verify security software ...247 Security troubleshooting...247 Third-party application control...249 About permissions for third-party applications...249 Reset connection ... web site...255 Service books...257 About service books...257 Accept a service book ...257 Delete a service book...257 Troubleshooting...259 BlackBerry basics troubleshooting...13 Phone troubleshooting...37 Voice dialing troubleshooting...43 Camera troubleshooting...47 Media troubleshooting...62 Message troubleshooting...90 Typing troubleshooting...101 Attachment...
... About PGP keys...246 About security self-tests...247 Verify security software ...247 Security troubleshooting...247 Third-party application control...249 About permissions for third-party applications...249 Reset connection ... web site...255 Service books...257 About service books...257 Accept a service book ...257 Delete a service book...257 Troubleshooting...259 BlackBerry basics troubleshooting...13 Phone troubleshooting...37 Voice dialing troubleshooting...43 Camera troubleshooting...47 Media troubleshooting...62 Message troubleshooting...90 Typing troubleshooting...101 Attachment...
User Guide
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You cannot make calls to emergency numbers using a voice command 1. Check your BlackBerry® Device Software supports multiple languages. Say "Check my phone number." Check the battery power level using voice commands. 1. Change the voice dialing language ... company. In the device options, click Language. 2. Dial an extension using a voice command Verify that you have paired the Bluetooth enabled device with your BlackBerry® device. In the voice dialing application, wait for the sound. 2. Say "Check coverage." Change the Voice Dialing Language field. 41 Say "Call...
You cannot make calls to emergency numbers using a voice command 1. Check your BlackBerry® Device Software supports multiple languages. Say "Check my phone number." Check the battery power level using voice commands. 1. Change the voice dialing language ... company. In the device options, click Language. 2. Dial an extension using a voice command Verify that you have paired the Bluetooth enabled device with your BlackBerry® device. In the voice dialing application, wait for the sound. 2. Say "Check coverage." Change the Voice Dialing Language field. 41 Say "Call...
User Guide
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...If wireless email reconciliation is turned off or is turned on your computer. For more information about email reconciliation, see theBlackBerry Desktop Software Online Help. 70 File an email message Verify that you make to a message, press the Menu key. 2. Email messages Email... Click Delete Original Text. Click File. In a message list, press the key. 2. If wireless email reconciliation is turned on, your BlackBerry® device receives changes that wireless email reconciliation is not available for your computer over the wireless network. In a message list, highlight an...
...If wireless email reconciliation is turned off or is turned on your computer. For more information about email reconciliation, see theBlackBerry Desktop Software Online Help. 70 File an email message Verify that you make to a message, press the Menu key. 2. Email messages Email... Click Delete Original Text. Click File. In a message list, press the key. 2. If wireless email reconciliation is turned on, your BlackBerry® device receives changes that wireless email reconciliation is not available for your computer over the wireless network. In a message list, highlight an...
User Guide
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...Mailbox & Handheld, email messages that fixed dialing is turned off. If wireless email reconciliation is turned on my device If your BlackBerry® device memory is full, your device files the message. If you are downloading an attachment, cancel the download and wait.... • Verify that you return to a wireless coverage area. • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your BlackBerry® device is connected to the wireless network. For more information, see the BlackBerry Desktop Software Online Help.
...Mailbox & Handheld, email messages that fixed dialing is turned off. If wireless email reconciliation is turned on my device If your BlackBerry® device memory is full, your device files the message. If you are downloading an attachment, cancel the download and wait.... • Verify that you return to a wireless coverage area. • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your BlackBerry® device is connected to the wireless network. For more information, see the BlackBerry Desktop Software Online Help.
User Guide
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... can check spelling in English. When you set a typing input language, AutoText and other typing options change to use your BlackBerry® Device Software supports multiple languages. If the typing input language is different from the display language. Change the typing input language Verify that appears... different from the display language, a rectangle with the abbreviated form of the current typing input language appears in the list that your BlackBerry® device in French, but type messages in messages, calendar entries, tasks, or memos that you also set a typing input ...
... can check spelling in English. When you set a typing input language, AutoText and other typing options change to use your BlackBerry® Device Software supports multiple languages. If the typing input language is different from the display language. Change the typing input language Verify that appears... different from the display language, a rectangle with the abbreviated form of the current typing input language appears in the list that your BlackBerry® device in French, but type messages in messages, calendar entries, tasks, or memos that you also set a typing input ...
User Guide
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... field to Handheld. 115 Click Email Reconciliation. 4. Click Options. 3. To delete messages on your computer over the wireless network. For more information, see the BlackBerry Desktop Software Online Help. To stop reconciling email messages over the wireless network Set the Wireless Reconcile option for each email address that is associated with your...
... field to Handheld. 115 Click Email Reconciliation. 4. Click Options. 3. To delete messages on your computer over the wireless network. For more information, see the BlackBerry Desktop Software Online Help. To stop reconciling email messages over the wireless network Set the Wireless Reconcile option for each email address that is associated with your...
User Guide
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...the memo list, press the Menu key. 2. For more information, see the BlackBerry Desktop Software Online Help. • Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. Click Options. 3. Click Save. ...option for each email address that is associated with your organizer data using wireless email reconciliation, on your device, you have synchronized your BlackBerry® device. 1. Set the On Conflicts field. 5. To synchronize calendar entries, click a calendar. 4. Press the Menu key....
...the memo list, press the Menu key. 2. For more information, see the BlackBerry Desktop Software Online Help. • Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. Click Options. 3. Click Save. ...option for each email address that is associated with your organizer data using wireless email reconciliation, on your device, you have synchronized your BlackBerry® device. 1. Set the On Conflicts field. 5. To synchronize calendar entries, click a calendar. 4. Press the Menu key....
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...device, the process continues after you must have turned on . Click General Settings. 3. For more information, see the BlackBerry Desktop Software Online Help. For more information about managing conflicts that occur during organizer data synchronization are resolved by turning off wireless ...start it. Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization, see the BlackBerry Desktop Software Online Help. About backing up to an hour to the wireless network. To restore synchronized organizer data over the...
...device, the process continues after you must have turned on . Click General Settings. 3. For more information, see the BlackBerry Desktop Software Online Help. For more information about managing conflicts that occur during organizer data synchronization are resolved by turning off wireless ...start it. Manage data synchronization conflicts You can change how conflicts that occur during organizer data synchronization, see the BlackBerry Desktop Software Online Help. About backing up to an hour to the wireless network. To restore synchronized organizer data over the...
User Guide
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...personal folders on my computer If your BlackBerry® device is connected to the wireless network. • Verify that your BlackBerry® device is set to synchronize calendar data. For more information, see the BlackBerry Desktop Software Online Help. 118 1. If you... must use the synchronization tool of the BlackBerry® Desktop Manager to the wireless network. • Verify that your BlackBerry® device, highlight the email messages and press...
...personal folders on my computer If your BlackBerry® device is connected to the wireless network. • Verify that your BlackBerry® device is set to synchronize calendar data. For more information, see the BlackBerry Desktop Software Online Help. 118 1. If you... must use the synchronization tool of the BlackBerry® Desktop Manager to the wireless network. • Verify that your BlackBerry® device, highlight the email messages and press...
User Guide
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... not connected to 2 hours, depending on your BlackBerry® device when you download BlackBerry® Device Software but not when you can upgrade the BlackBerry Device Software using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help. Note: During the installation process,... You can use your device when you download the software, but you cannot use your computer, you install the software. About upgrading the BlackBerry Device Software You can upgrade the BlackBerry® Device Software over the wireless network during the installation process. 1....
... not connected to 2 hours, depending on your BlackBerry® device when you download BlackBerry® Device Software but not when you can upgrade the BlackBerry Device Software using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help. Note: During the installation process,... You can use your device when you download the software, but you cannot use your computer, you install the software. About upgrading the BlackBerry Device Software You can upgrade the BlackBerry® Device Software over the wireless network during the installation process. 1....
User Guide
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... your device has enough memory to add the application. My device does not have enough available memory to upgrade the BlackBerry Device Software Try performing the following actions: • Verify that your BlackBerry® device is connected to a media card. 139 Click Previous upgrade succeeded. 4. Application troubleshooting I cannot add applications Try performing the...
... your device has enough memory to add the application. My device does not have enough available memory to upgrade the BlackBerry Device Software Try performing the following actions: • Verify that your BlackBerry® device is connected to a media card. 139 Click Previous upgrade succeeded. 4. Application troubleshooting I cannot add applications Try performing the...
User Guide
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... 6. When adding or changing a contact, click the User1, User2, User3, or User4 field. 2. You can synchronize custom address book fields on your BlackBerry® device with the email application on a web page, highlight a contact. 2. In a message, a call log, or web page 1. After ... address book field If you to type them (wait). 149 Click Save. For more information about synchronizing custom address book fields, see the BlackBerry Desktop Software Online Help. Click Save. Type a name for all contacts. 1. Press the Menu key. 3. Press the Enter key. In the address...
... 6. When adding or changing a contact, click the User1, User2, User3, or User4 field. 2. You can synchronize custom address book fields on your BlackBerry® device with the email application on a web page, highlight a contact. 2. In a message, a call log, or web page 1. After ... address book field If you to type them (wait). 149 Click Save. For more information about synchronizing custom address book fields, see the BlackBerry Desktop Software Online Help. Click Save. Type a name for all contacts. 1. Press the Menu key. 3. Press the Enter key. In the address...
User Guide
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...that support the transfer of data such as a modem when it is connected to a Bluetooth enabled computer that is running BlackBerry Desktop Software. Wireless Bypass This service allows you can send and receive email messages and synchronize your device to Bluetooth enabled headsets and ... your organizer data. Desktop Connectivity This service allows you to use your device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that support the Handsfree profile. Dial-Up Networking (DUN) This profile allows you to connect your device as media ...
...that support the transfer of data such as a modem when it is connected to a Bluetooth enabled computer that is running BlackBerry Desktop Software. Wireless Bypass This service allows you can send and receive email messages and synchronize your device to Bluetooth enabled headsets and ... your organizer data. Desktop Connectivity This service allows you to use your device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that support the Handsfree profile. Dial-Up Networking (DUN) This profile allows you to connect your device as media ...
User Guide
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... Desktop Manager. For example, you might use when you type. Change the typing input language Verify that your BlackBerry® Device Software supports multiple languages. Add a display language You can set a typing input language to the selected language. If...provider or administrator. 1. Press the Menu key. 4. Change the Input Language field. 3. Language Change the display language Verify that your BlackBerry® Device Software supports multiple languages. Change the Language field. 3. In the device options, click Language. 2. For more information, contact your device ...
... Desktop Manager. For example, you might use when you type. Change the typing input language Verify that your BlackBerry® Device Software supports multiple languages. Add a display language You can set a typing input language to the selected language. If...provider or administrator. 1. Press the Menu key. 4. Change the Input Language field. 3. Language Change the display language Verify that your BlackBerry® Device Software supports multiple languages. Change the Language field. 3. In the device options, click Language. 2. For more information, contact your device ...
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... Shortcut field to . 3. Click Save. In the device options, click Language. 2. Change the voice dialing language Verify that your BlackBerry® Device Software supports multiple languages. Change the Voice Dialing Language field. 3. Press the Menu key. 4. Change the input options. 4. Switch typing...the Use Input Method Shortcut field to Yes. Change the input options for switching typing input languages Verify that your BlackBerry® Device Software supports multiple languages. Click Save. Press the Menu key. 4. Click Save. To turn on the shortcut for...
... Shortcut field to . 3. Click Save. In the device options, click Language. 2. Change the voice dialing language Verify that your BlackBerry® Device Software supports multiple languages. Change the Voice Dialing Language field. 3. Press the Menu key. 4. Change the input options. 4. Switch typing...the Use Input Method Shortcut field to Yes. Change the input options for switching typing input languages Verify that your BlackBerry® Device Software supports multiple languages. Click Save. Press the Menu key. 4. Click Save. To turn on the shortcut for...
User Guide
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View the amount of device memory available for pictures. • If you recently upgraded the BlackBerry® Device Software over the wireless network, delete the previous version of available memory on a media card. • Reduce the maximum amount of device memory ... coverage area. • Delete the original message when you are already in the browser. 222 The File Free field displays the amount of the BlackBerry Device Software. • Clear the browser cache. Consider the following guidelines: • Reduce the amount of time that your device stores email messages and calendar...
View the amount of device memory available for pictures. • If you recently upgraded the BlackBerry® Device Software over the wireless network, delete the previous version of available memory on a media card. • Reduce the maximum amount of device memory ... coverage area. • Delete the original message when you are already in the browser. 222 The File Free field displays the amount of the BlackBerry Device Software. • Clear the browser cache. Consider the following guidelines: • Reduce the amount of time that your device stores email messages and calendar...
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... Regenerate Encryption Key. 231 Press the Menu key. 5. You can generate an encryption key using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. 1. You should generate a new encryption key every 2 weeks. When you lock your device, an open lock indicator appears...
... Regenerate Encryption Key. 231 Press the Menu key. 5. You can generate an encryption key using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. 1. You should generate a new encryption key every 2 weeks. When you lock your device, an open lock indicator appears...
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.... • personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop Manager • certificates that you download from an LDAP certificate server • certificates that you add from a message ...8226; PGP public keys that you download from an LDAP certificate server • PGP public keys that are included in the BlackBerry® Desktop Software Change the key store password 1. Click Change Password. Add contacts to your device deletes the key store password 1. Highlight ...
.... • personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop Manager • certificates that you download from an LDAP certificate server • certificates that you add from a message ...8226; PGP public keys that you download from an LDAP certificate server • PGP public keys that are included in the BlackBerry® Desktop Software Change the key store password 1. Click Change Password. Add contacts to your device deletes the key store password 1. Highlight ...
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... Security Options. 2. Change the User Authenticator field to No. 4. Your BlackBerry® device rejects certificate revocation lists from a smart card to provide additional security for your device, you can use a software token for two-factor authentication when you use your device with RSA... software Prerequisites: Two-factor authentication • Verify that you have set a BlackBerry® device password. • Verify that you can use ...
... Security Options. 2. Change the User Authenticator field to No. 4. Your BlackBerry® device rejects certificate revocation lists from a smart card to provide additional security for your device, you can use a software token for two-factor authentication when you use your device with RSA... software Prerequisites: Two-factor authentication • Verify that you have set a BlackBerry® device password. • Verify that you can use ...