User Guide
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...the email application on your computer. Click Options. 4. Click Folder Redirection. 8. For more information about email reconciliation, see the BlackBerry Desktop Software Online Help. Click File. 5. For more information, contact your administrator. 1. Press the Menu key. 3. Click Email Settings...3. User Guide Messages Related topics Search for your device, reconcile the changes using the email settings tool of the BlackBerry® Desktop Manager. Forward messages from a reply message 1. When replying to the email message folders on , your organization's address...
...the email application on your computer. Click Options. 4. Click Folder Redirection. 8. For more information about email reconciliation, see the BlackBerry Desktop Software Online Help. Click File. 5. For more information, contact your administrator. 1. Press the Menu key. 3. Click Email Settings...3. User Guide Messages Related topics Search for your device, reconcile the changes using the email settings tool of the BlackBerry® Desktop Manager. Forward messages from a reply message 1. When replying to the email message folders on , your organization's address...
User Guide
Page 77
..., 181 I cannot file email messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. Related topics Find information about wireless coverage indicators,...text messages Depending on your wireless service plan, this feature might take a short period of the BlackBerry® Desktop Manager. Click Register Now. • Verify that data service is turned on. • If you... message on your device from the BlackBerry® Internet Service. For more information, see the BlackBerry Desktop Software Online Help.
..., 181 I cannot file email messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. Related topics Find information about wireless coverage indicators,...text messages Depending on your wireless service plan, this feature might take a short period of the BlackBerry® Desktop Manager. Click Register Now. • Verify that data service is turned on. • If you... message on your device from the BlackBerry® Internet Service. For more information, see the BlackBerry Desktop Software Online Help.
User Guide
Page 91
... is available in the Settings folder of the BlackBerry® Desktop Manager. Transfer a file between your device and your device, click Memory. 3. On the Home screen or in the Roxio® Media Manager. If you want to manage and preserve the information associated with your media...media files You can connect your BlackBerry® device to your computer to transfer and synchronize files between your device and your computer, or you can use the Roxio Media Manager to On. 4. Depending on your computer, open the BlackBerry® Desktop Manager. 3. Click Enable USB Mass ...
... is available in the Settings folder of the BlackBerry® Desktop Manager. Transfer a file between your device and your device, click Memory. 3. On the Home screen or in the Roxio® Media Manager. If you want to manage and preserve the information associated with your media...media files You can connect your BlackBerry® device to your computer to transfer and synchronize files between your device and your computer, or you can use the Roxio Media Manager to On. 4. Depending on your computer, open the BlackBerry® Desktop Manager. 3. Click Enable USB Mass ...
User Guide
Page 105
...file using an encryption key that came with your device. • In your BlackBerry® device correctly. I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your device. • ... mode. • If you are trying to open a media file on your computer using mass storage mode, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the media...
...file using an encryption key that came with your device. • In your BlackBerry® device correctly. I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file format of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your device. • ... mode. • If you are trying to open a media file on your computer using mass storage mode, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the media...
User Guide
Page 168
Change the typing input language To perform this task, you must have more than one language on your BlackBerry® device. On the Home screen or in a folder, click the Options icon. 2. For example, you might use when you type....information, contact your wireless service provider or administrator. 1. The typing input language can add a display language using the application loader tool of the BlackBerry® Desktop Manager. Delete a display language In the setup wizard, complete the instructions on the Language removal screen. Click Save. When you set a typing input...
Change the typing input language To perform this task, you must have more than one language on your BlackBerry® device. On the Home screen or in a folder, click the Options icon. 2. For example, you might use when you type....information, contact your wireless service provider or administrator. 1. The typing input language can add a display language using the application loader tool of the BlackBerry® Desktop Manager. Delete a display language In the setup wizard, complete the instructions on the Language removal screen. Click Save. When you set a typing input...
User Guide
Page 183
... The wireless data synchronization feature is not available on your device or you have turned them off, you can use the synchronization tool of the BlackBerry® Desktop Manager to synchronize your organizer data and email messages. If wireless data synchronization or wireless email reconciliation is designed to synchronize organizer data (contacts, calendar...
... The wireless data synchronization feature is not available on your device or you have turned them off, you can use the synchronization tool of the BlackBerry® Desktop Manager to synchronize your organizer data and email messages. If wireless data synchronization or wireless email reconciliation is designed to synchronize organizer data (contacts, calendar...
User Guide
Page 184
...deleted over the wireless network 1. Press the Menu key. 8. Click Save. It takes a short period of the BlackBerry® Desktop Manager. Related topics Delete multiple messages, 41 Prerequisites: Synchronizing organizer data over the organizer data on your computer takes precedence ...over the wireless network • Your BlackBerry® device must synchronize your device, you change the Wireless Synchronization field ...
...deleted over the wireless network 1. Press the Menu key. 8. Click Save. It takes a short period of the BlackBerry® Desktop Manager. Related topics Delete multiple messages, 41 Prerequisites: Synchronizing organizer data over the organizer data on your computer takes precedence ...over the wireless network • Your BlackBerry® device must synchronize your device, you change the Wireless Synchronization field ...
User Guide
Page 185
..., including messages, organizer data, fonts, saved searches, and browser bookmarks using the synchronization tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. Prerequisites: Restoring data over the wireless network • Your BlackBerry® device must be able to restore synchronized organizer data to the wireless network. • Your...
..., including messages, organizer data, fonts, saved searches, and browser bookmarks using the synchronization tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. Prerequisites: Restoring data over the wireless network • Your BlackBerry® device must be able to restore synchronized organizer data to the wireless network. • Your...
User Guide
Page 187
...contact list, calendar, task list, and memo list. • If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to Mailbox & Handheld. Email messages are not deleted during wireless email reconciliation. Some ... with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to a custom contact list field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is...
...contact list, calendar, task list, and memo list. • If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to Mailbox & Handheld. Email messages are not deleted during wireless email reconciliation. Some ... with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to a custom contact list field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is...
User Guide
Page 213
... a partial software update only. Click Database Sizes. During the update, your device. You can range from a web site, or using the BlackBerry® Desktop Manager. Depending on the type of update, the amount of device data, and the number of the following reasons: • to access new applications...make emergency calls when the update is backed up on the Home screen of an application database 1. You can update the BlackBerry Device Software by your device and restored during the installation process. The duration of the update process can update your computer and visiting...
... a partial software update only. Click Database Sizes. During the update, your device. You can range from a web site, or using the BlackBerry® Desktop Manager. Depending on the type of update, the amount of device data, and the number of the following reasons: • to access new applications...make emergency calls when the update is backed up on the Home screen of an application database 1. You can update the BlackBerry Device Software by your device and restored during the installation process. The duration of the update process can update your computer and visiting...
User Guide
Page 214
... the BlackBerry® Desktop Software on your computer, you can update the BlackBerry Device Software using the BlackBerry Desktop Manager, see the online help that is turned on, you update your BlackBerry® Device Software, your BlackBerry device deletes the previous version of the BlackBerry Device .... For more information about updating the software using the BlackBerry Desktop Manager. Return to the previous version of updating the software. 1. User Guide Applications If you have installed the BlackBerry® Desktop Software on your computer, your device must not be ...
... the BlackBerry® Desktop Software on your computer, you can update the BlackBerry Device Software using the BlackBerry Desktop Manager, see the online help that is turned on, you update your BlackBerry® Device Software, your BlackBerry device deletes the previous version of the BlackBerry Device .... For more information about updating the software using the BlackBerry Desktop Manager. Return to the previous version of updating the software. 1. User Guide Applications If you have installed the BlackBerry® Desktop Software on your computer, your device must not be ...
User Guide
Page 224
... authority server to synchronize the root certificate between your device and your computer. 2. To install the root certificate on your BlackBerry® device, use the certificate synchronization tool of the BlackBerry® Desktop Manager to your computer. Change the Wi-Fi profile options. 7. Wi-Fi profile connection options Name: Type a name for the authentication...
... authority server to synchronize the root certificate between your device and your computer. 2. To install the root certificate on your BlackBerry® device, use the certificate synchronization tool of the BlackBerry® Desktop Manager to your computer. Change the Wi-Fi profile options. 7. Wi-Fi profile connection options Name: Type a name for the authentication...
User Guide
Page 228
...service provider supports UMA, verify that your connection preference is not set to Mobile Network Only. • If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might prevent the Hotspot browser from appearing ... your authentication certificate to send its profile. Verify that the certificate synchronization tool of the BlackBerry® Desktop Manager is not installed on your computer, re-install the BlackBerry® Desktop Software. I cannot synchronize a certificate Verify that another Wi-Fi network or set to ...
...service provider supports UMA, verify that your connection preference is not set to Mobile Network Only. • If your device is associated with an email account that uses a BlackBerry® Enterprise Server, your organization might prevent the Hotspot browser from appearing ... your authentication certificate to send its profile. Verify that the certificate synchronization tool of the BlackBerry® Desktop Manager is not installed on your computer, re-install the BlackBerry® Desktop Software. I cannot synchronize a certificate Verify that another Wi-Fi network or set to ...
User Guide
Page 240
...2 weeks. If your device is associated with an email account that uses a BlackBerry Enterprise Server that does not support this task, you must have set the strength of the BlackBerry® Desktop Manager. User Guide Security Protect your device data To perform this feature, you can ...generate an encryption key using the email settings tool of the encryption that your BlackBerry® device uses to Enabled. 5. On...
...2 weeks. If your device is associated with an email account that uses a BlackBerry Enterprise Server that does not support this task, you must have set the strength of the BlackBerry® Desktop Manager. User Guide Security Protect your device data To perform this feature, you can ...generate an encryption key using the email settings tool of the encryption that your BlackBerry® device uses to Enabled. 5. On...
User Guide
Page 256
...8226; personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop Manager • certificates that you download from an LDAP certificate server • certificates that you add from a message • ...the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. On the Home screen or in the BlackBerry® Desktop Software Change the key store password 1. Press the Menu key. 6. Click Key Stores. 4. Click Key Stores. 254 Click Security ...
...8226; personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop Manager • certificates that you download from an LDAP certificate server • certificates that you add from a message • ...the Home screen or in a folder, click the Options icon. 2. Click Security Options. 3. On the Home screen or in the BlackBerry® Desktop Software Change the key store password 1. Press the Menu key. 6. Click Key Stores. 4. Click Key Stores. 254 Click Security ...
User Guide
Page 267
... password when you received your smart card. • If you transfer to your BlackBerry device is inserted in the smart card reader correctly. • Verify that you store on your BlackBerry® device. Organizer Data: Set whether third-party applications can access email messages... your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. Security Data: Set whether third-party applications can access certificates or keys in to a VPN using the media manager tool of the BlackBerry® Desktop Manager or ...
... password when you received your smart card. • If you transfer to your BlackBerry device is inserted in the smart card reader correctly. • Verify that you store on your BlackBerry® device. Organizer Data: Set whether third-party applications can access email messages... your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. Security Data: Set whether third-party applications can access certificates or keys in to a VPN using the media manager tool of the BlackBerry® Desktop Manager or ...
User Guide
Page 269
... the Menu key. 6. Click Undelete. 267 Delete a service book 1. Your wireless service provider or administrator can also receive service books on your BlackBerry® device. Click Advanced Options. 3. On the Home screen or in a folder, click the Options icon. 2. Press the Menu key. ... 4. Click Service Book. 4. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can send service books to your device to the BlackBerry® Desktop Manager. To restore a service book, press the Menu key. Highlight a service book. 5. On the ...
... the Menu key. 6. Click Undelete. 267 Delete a service book 1. Your wireless service provider or administrator can also receive service books on your BlackBerry® device. Click Advanced Options. 3. On the Home screen or in a folder, click the Options icon. 2. Press the Menu key. ... 4. Click Service Book. 4. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can send service books to your device to the BlackBerry® Desktop Manager. To restore a service book, press the Menu key. Highlight a service book. 5. On the ...
Version 5.0 User Guide
Page 61
... of the BlackBerry® Desktop Manager. Click Email Filters. 5. Change the options for your device, you make folder changes in the messages application on your device using the email settings tool of email message folders You can make to your BlackBerry® device... 10. Click Email Filters. 5. Click Move. 8. Click Email Filters. 5. For more information about email reconciliation, see the BlackBerry® Desktop Software Online Help. 59 Delete an email message filter 1. Highlight an email message filter. 6. Click Options. 4. Click Delete. Prioritize email...
... of the BlackBerry® Desktop Manager. Click Email Filters. 5. Change the options for your device, you make folder changes in the messages application on your device using the email settings tool of email message folders You can make to your BlackBerry® device... 10. Click Email Filters. 5. Click Move. 8. Click Email Filters. 5. For more information about email reconciliation, see the BlackBerry® Desktop Software Online Help. 59 Delete an email message filter 1. Highlight an email message filter. 6. Click Options. 4. Click Delete. Prioritize email...
Version 5.0 User Guide
Page 86
...file using Lotus® iNotes® (previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Manager. If you are designed to email messages and PIN messages that you send. PGP protected messages PGP protected message basics About signing... that the message is designed to encrypt the message. For more information about importing your IBM Lotus Notes ID file using the BlackBerry Desktop Manager, see the online help recipients verify the authenticity and integrity of security to help that the message has not been changed. When...
...file using Lotus® iNotes® (previously known as IBM® Lotus® Domino® Web Access) or using the BlackBerry® Desktop Manager. If you are designed to email messages and PIN messages that you send. PGP protected messages PGP protected message basics About signing... that the message is designed to encrypt the message. For more information about importing your IBM Lotus Notes ID file using the BlackBerry Desktop Manager, see the online help recipients verify the authenticity and integrity of security to help that the message has not been changed. When...
Version 5.0 User Guide
Page 94
... Turn off the connection to the wireless network, 239 About wireless coverage indicators, 242 Turn on your BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry® Desktop Manager. Verify that your BlackBerry® device is turned on. • If your email message folders do not appear on or...
... Turn off the connection to the wireless network, 239 About wireless coverage indicators, 242 Turn on your BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry® Desktop Manager. Verify that your BlackBerry® device is turned on. • If your email message folders do not appear on or...