Users Manual - English
Page 9
...severe damage to the Laser Printer/MFC/Fax machine and will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the date of purchase, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres... the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping and will repair or replace (at Brother Authorized Service Centres throughout Canada. vii Operation of the laser printer/MFC/Fax in the development, production,...
...severe damage to the Laser Printer/MFC/Fax machine and will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the date of purchase, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres... the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping and will repair or replace (at Brother Authorized Service Centres throughout Canada. vii Operation of the laser printer/MFC/Fax in the development, production,...
Users Manual - English
Page 13
... 58 Scanning using the scan key 58 Scanning using a scanner driver 59 A Routine maintenance 60 Replacing the consumable items 60 Replacing a Toner cartridge 64 Cleaning the corona wires 70 Replacing the drum unit 75 Replacing the belt unit 82 Replacing the waste toner box 88 B Troubleshooting 95 Error and maintenance messages 95 Transferring your faxes or...
... 58 Scanning using the scan key 58 Scanning using a scanner driver 59 A Routine maintenance 60 Replacing the consumable items 60 Replacing a Toner cartridge 64 Cleaning the corona wires 70 Replacing the drum unit 75 Replacing the belt unit 82 Replacing the waste toner box 88 B Troubleshooting 95 Error and maintenance messages 95 Transferring your faxes or...
Users Manual - English
Page 76
..., TN-315BK, TN-310C, TN-315C, TN-310M, TN-315M, TN-310Y, TN-315Y Drum unit See Replacing the drum unit on page 64. Order No. Toner cartridge See Replacing a Toner cartridge on page 75. DR-310CL Belt unit See Replacing the belt unit on page 88. WT-300CL 60 Order No. These messages provide... advanced warnings to buy spare consumable items before they reach the end of their life. Order No. BU-300CL Waste toner box See Replacing the waste toner box on page 82. Order No. To avoid any inconvenience, you may want to...
..., TN-315BK, TN-310C, TN-315C, TN-310M, TN-315M, TN-310Y, TN-315Y Drum unit See Replacing the drum unit on page 64. Order No. Toner cartridge See Replacing a Toner cartridge on page 75. DR-310CL Belt unit See Replacing the belt unit on page 88. WT-300CL 60 Order No. These messages provide... advanced warnings to buy spare consumable items before they reach the end of their life. Order No. BU-300CL Waste toner box See Replacing the waste toner box on page 82. Order No. To avoid any inconvenience, you may want to...
Users Manual - English
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...Brother Customer Service for a replacement paper feeding kit 1. TN-310BK 5, TN-315BK 6, TN-310C 5, TN-315C 6, TN-310M 5, TN-315M 6, TN-310Y 5, TN-315Y 6 DR-310CL See page 82. BU-300CL See page 88. cartridge yield is declared in accordance with ISO/IEC 19798. 3 1 page per job. 4 Drum... messages Consumable item to replace Replace Toner X Toner cartridge X = Black, Cyan, Magenta, Yellow Approximate life 2,500 pages 1 2 5 6,000 pages 1 2 6 1,500 pages 1 2 5 Replace Parts Drum unit Drum 3,500 pages 1 2 6 25,000 pages 1 3 4 Drum Stop Replace Parts Belt Unit Replace WT Box Belt unit...
...Brother Customer Service for a replacement paper feeding kit 1. TN-310BK 5, TN-315BK 6, TN-310C 5, TN-315C 6, TN-310M 5, TN-315M 6, TN-310Y 5, TN-315Y 6 DR-310CL See page 82. BU-300CL See page 88. cartridge yield is declared in accordance with ISO/IEC 19798. 3 1 page per job. 4 Drum... messages Consumable item to replace Replace Toner X Toner cartridge X = Black, Cyan, Magenta, Yellow Approximate life 2,500 pages 1 2 5 6,000 pages 1 2 6 1,500 pages 1 2 5 Replace Parts Drum unit Drum 3,500 pages 1 2 6 25,000 pages 1 3 4 Drum Stop Replace Parts Belt Unit Replace WT Box Belt unit...
Users Manual - English
Page 81
Routine maintenance c Hold the green handle of the drum unit. A 65 Replacing the toner cartridges A a Make sure that the machine is turned on. Pull the drum unit out until it stops. b Press the front cover release button and then open the front cover.
Routine maintenance c Hold the green handle of the drum unit. A 65 Replacing the toner cartridges A a Make sure that the machine is turned on. Pull the drum unit out until it stops. b Press the front cover release button and then open the front cover.
Users Manual - English
Page 84
...performance from side to side several times to the machine and/or may be shortened. • If an unpacked drum unit is caused by the use only Genuine Brother Brand replacement toner cartridges. If a toner cartridge is left unpacked for a long time, the toner life will be damaged. ...• Brother strongly recommends that you put in direct sunlight or room light, the unit may result in unsatisfactory print quality....
...performance from side to side several times to the machine and/or may be shortened. • If an unpacked drum unit is caused by the use only Genuine Brother Brand replacement toner cartridges. If a toner cartridge is left unpacked for a long time, the toner life will be damaged. ...• Brother strongly recommends that you put in direct sunlight or room light, the unit may result in unsatisfactory print quality....
Users Manual - English
Page 86
Note After you have print quality problems, clean the four corona wires as follows: a Press the front cover release button and then open the front cover until it stops. m Close the front cover of the machine. Cleaning the corona wires A If you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover. l Push the drum unit in until the LCD clears the Please Wait message and returns to Ready mode. 70
Note After you have print quality problems, clean the four corona wires as follows: a Press the front cover release button and then open the front cover until it stops. m Close the front cover of the machine. Cleaning the corona wires A If you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover. l Push the drum unit in until the LCD clears the Please Wait message and returns to Ready mode. 70
Users Manual - English
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... caused by following the instructions included with a new one . After replacement, reset the drum counter by the use only genuine Brother toner. We recommend a genuine Brother drum unit be installed at the end of the machine itself. Please replace the drum unit with the new drum unit. Drum Error A The corona wires have no control over the many factors...
... caused by following the instructions included with a new one . After replacement, reset the drum counter by the use only genuine Brother toner. We recommend a genuine Brother drum unit be installed at the end of the machine itself. Please replace the drum unit with the new drum unit. Drum Error A The corona wires have no control over the many factors...
Users Manual - English
Page 92
Replacing the drum unit A IMPORTANT • While removing the drum unit, handle it carefully because it off with cold water. • Every time you replace the drum unit, clean the inside of the machine. (See Cleaning and Checking the machine in Appendix A of the Advanced User's Guide.) a Make sure that the machine is turned on. b Press the front cover release button and then open the front cover. 76 If toner scatters on your hands or clothes, immediately wipe or wash it may contain toner.
Replacing the drum unit A IMPORTANT • While removing the drum unit, handle it carefully because it off with cold water. • Every time you replace the drum unit, clean the inside of the machine. (See Cleaning and Checking the machine in Appendix A of the Advanced User's Guide.) a Make sure that the machine is turned on. b Press the front cover release button and then open the front cover. 76 If toner scatters on your hands or clothes, immediately wipe or wash it may contain toner.
Users Manual - English
Page 98
... unit may void your warranty. b Press a or b to reset the drum counter by incorrect handling of the belt unit. f Press Yes, and then press Stop/Exit. d Press Drum. Replacing the belt unit A Order No. c Press Reset MENU. Replace Parts Belt Unit A When the Replace Parts Belt Unit message appears on . 82 a Make sure that the...
... unit may void your warranty. b Press a or b to reset the drum counter by incorrect handling of the belt unit. f Press Yes, and then press Stop/Exit. d Press Drum. Replacing the belt unit A Order No. c Press Reset MENU. Replace Parts Belt Unit A When the Replace Parts Belt Unit message appears on . 82 a Make sure that the...
Users Manual - English
Page 103
d Press Belt unit. f Press Yes, and then press Stop/Exit. Routine maintenance Resetting the belt unit counter A When you replace a belt unit with a new one, you will display Reset Belt unit?. Press Yes. Press Machine Info.. e The machine will need to reset the belt unit counter by completing the following steps: a Press MENU. A 87 b Press a or b to the lock position. 1 k Push the drum unit in until it stops. j Turn the green lock lever (1) clockwise to display Machine Info.. l Close the front cover of the machine. c Press Reset MENU.
d Press Belt unit. f Press Yes, and then press Stop/Exit. Routine maintenance Resetting the belt unit counter A When you replace a belt unit with a new one, you will display Reset Belt unit?. Press Yes. Press Machine Info.. e The machine will need to reset the belt unit counter by completing the following steps: a Press MENU. A 87 b Press a or b to the lock position. 1 k Push the drum unit in until it stops. j Turn the green lock lever (1) clockwise to display Machine Info.. l Close the front cover of the machine. c Press Reset MENU.
Users Manual - English
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... FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. data is removed from the Press Stop/Exit. Calibration failed. If this happens, your telephone line. 95 Reinsert the device and try it on again. Put in a new drum unit. (See Replacing the drum unit on page 76.) Put in a new...
... FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. data is removed from the Press Stop/Exit. Calibration failed. If this happens, your telephone line. 95 Reinsert the device and try it on again. Put in a new drum unit. (See Replacing the drum unit on page 76.) Put in a new...
Users Manual - English
Page 112
Check the other person's fax machine stopped the call Brother Customer Service. The machine will hear the cooling fan running while ...not in Polled Waiting mode. Leave the machine powered on again. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory in Appendix B of the Advanced User's Guide.) The... other person or other fax machine's polling setup. The temperature of the drum unit or toner cartridge is broken. The DIMM does not meet the required specifications. Confirm the...
Check the other person's fax machine stopped the call Brother Customer Service. The machine will hear the cooling fan running while ...not in Polled Waiting mode. Leave the machine powered on again. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory in Appendix B of the Advanced User's Guide.) The... other person or other fax machine's polling setup. The temperature of the drum unit or toner cartridge is broken. The DIMM does not meet the required specifications. Confirm the...
Users Manual - English
Page 113
... does not rise to a specified temperature within the specified time. Clean the corona wire on the drum unit. (See Cleaning the corona wires on page 103.) If the problem continues, call Brother Customer Service. closed completely. machine on page 106.) Jam Rear The paper is jammed at the ... in the MP tray tray of the paper. DR Mode in the fuser unit. (See Paper is jammed inside the machine machine. Replace the drum unit. (See Replacing the drum unit on page 114.) Jam Inside The paper is jammed inside the (See Paper is jammed underneath paper tray 1 on page 76.)...
... does not rise to a specified temperature within the specified time. Clean the corona wire on the drum unit. (See Cleaning the corona wires on page 103.) If the problem continues, call Brother Customer Service. closed completely. machine on page 106.) Jam Rear The paper is jammed at the ... in the MP tray tray of the paper. DR Mode in the fuser unit. (See Paper is jammed inside the machine machine. Replace the drum unit. (See Replacing the drum unit on page 114.) Jam Inside The paper is jammed inside the (See Paper is jammed underneath paper tray 1 on page 76.)...
Users Manual - English
Page 114
...; If the problem is restricted by Secure Contact your administrator to operate. the LCD. machine to allow the for the color Pull out the drum unit. Secure Function Lock Settings. answer or is not cartridge for the color indicated on LCD is not installed properly. Re-install the waste ...toner box. (See Replacing the waste toner box on the LCD is busy. Action (See Paper is jammed in the paper tray. Remove the paper and load...
...; If the problem is restricted by Secure Contact your administrator to operate. the LCD. machine to allow the for the color Pull out the drum unit. Secure Function Lock Settings. answer or is not cartridge for the color indicated on LCD is not installed properly. Re-install the waste ...toner box. (See Replacing the waste toner box on the LCD is busy. Action (See Paper is jammed in the paper tray. Remove the paper and load...
Users Manual - English
Page 116
... file you are trying to save . There is time to replace the drum unit. Call Brother Customer Service or a Brother Authorized Service Center to replace the belt unit. To replace Fuser Unit call Brother Customer Service. Change the file name of the file on the...the problem continues, call Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Appendix A of the following: Turn off the machine's power switch. Error Message Registration Failed Rename the File Replace Parts Belt Unit Replace Parts Drum Replace Parts Fuser Unit Cause ...
... file you are trying to save . There is time to replace the drum unit. Call Brother Customer Service or a Brother Authorized Service Center to replace the belt unit. To replace Fuser Unit call Brother Customer Service. Change the file name of the file on the...the problem continues, call Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Appendix A of the following: Turn off the machine's power switch. Error Message Registration Failed Rename the File Replace Parts Belt Unit Replace Parts Drum Replace Parts Fuser Unit Cause ...
Users Manual - English
Page 117
... Error DX The paper size defined in Canada) or to locate a Brother Authorized Service Center, visit us at the end Replace the toner cartridge for the color that is at : http://www.brother-usa.com/service/ Replace Toner X The toner cartridge is indicated on page 88.) Scan Unable XX... The machine has a mechanical problem. Turn off the power switch and then turn it to the Face down output tray. Take out all the toner cartridges, and then put them back into the drum...
... Error DX The paper size defined in Canada) or to locate a Brother Authorized Service Center, visit us at the end Replace the toner cartridge for the color that is at : http://www.brother-usa.com/service/ Replace Toner X The toner cartridge is indicated on page 88.) Scan Unable XX... The machine has a mechanical problem. Turn off the power switch and then turn it to the Face down output tray. Take out all the toner cartridges, and then put them back into the drum...
Users Manual - English
Page 137
...long as black toner is available. Right-click Brother MFC-XXXX Printer. B The machine prints unexpectedly Press Job Cancel to start the print job again in and the power switch is turned on. Check that the toner cartridge and drum unit are loading the document properly. (See ... Windows Server® 2003/2008) Click the Start button and choose Printers and Faxes. Make sure that you are installed properly. (See Replacing the drum unit on page 76.) Check the interface cable connection on both the machine and your application to allow for this. (See ...
...long as black toner is available. Right-click Brother MFC-XXXX Printer. B The machine prints unexpectedly Press Job Cancel to start the print job again in and the power switch is turned on. Check that the toner cartridge and drum unit are loading the document properly. (See ... Windows Server® 2003/2008) Click the Start button and choose Printers and Faxes. Make sure that you are installed properly. (See Replacing the drum unit on page 76.) Check the interface cable connection on both the machine and your application to allow for this. (See ...
Users Manual - English
Page 143
..., print a test page first (MENU, Printer, Print options, Test Print). Note Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. Check that the drum unit and toner cartridges are light or unclear on the whole page Make sure Toner...page Recommendation Put in Appendix A of the Advanced User's Guide.) Perform the calibration. (See Calibration in a new drum unit. (See Replacing the drum unit on page 21 and Basic tab in the Software B User's Guide.) Shake all four toner cartridges gently. ...
..., print a test page first (MENU, Printer, Print options, Test Print). Note Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. Check that the drum unit and toner cartridges are light or unclear on the whole page Make sure Toner...page Recommendation Put in Appendix A of the Advanced User's Guide.) Perform the calibration. (See Calibration in a new drum unit. (See Replacing the drum unit on page 21 and Basic tab in the Software B User's Guide.) Shake all four toner cartridges gently. ...
Users Manual - English
Page 144
... toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. If colored lines appear at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new drum unit. (See Replacing the drum unit on page 76.) If... colored lines appear at 1.2 in. (30 mm) intervals, replace the toner cartridge that the media type settings...
... toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. If colored lines appear at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new drum unit. (See Replacing the drum unit on page 76.) If... colored lines appear at 1.2 in. (30 mm) intervals, replace the toner cartridge that the media type settings...