Getting Started Guide
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...request a full refund of the price of the HP End User License Agreement (EULA). Select Drivers & Downloads, and then follow the on your country. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be bound by the terms of the ...copying, downloading, or otherwise using any further information or to take full advantage of Windows. © Copyright 2010, 2012-2014, 2016 HP Development Company, L.P. Windows is subject to the refund policy of Microsoft Corporation in the United States and/or other countries. The information ...
...request a full refund of the price of the HP End User License Agreement (EULA). Select Drivers & Downloads, and then follow the on your country. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be bound by the terms of the ...copying, downloading, or otherwise using any further information or to take full advantage of Windows. © Copyright 2010, 2012-2014, 2016 HP Development Company, L.P. Windows is subject to the refund policy of Microsoft Corporation in the United States and/or other countries. The information ...
Getting Started Guide
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...7 ...1 Activating and customizing the software ...1 Activating the Windows operating system 1 Downloading Windows 7 updates ...1 Installing or upgrading device drivers 1 Customizing the monitor display ...2 Turning off the computer ...2 If you encounter issues ...2 Performing basic troubleshooting ...2 Visual inspection: ... POST diagnostic front panel LEDs and audible codes ...3 HP Support Assistant ...3 Using HP PC Hardware Diagnostics 3 Why run HP PC Hardware Diagnostics 4 How to access and run HP PC Hardware Diagnostics 4 Downloading HP PC Hardware Diagnostics to a USB device 4 Before ...
...7 ...1 Activating and customizing the software ...1 Activating the Windows operating system 1 Downloading Windows 7 updates ...1 Installing or upgrading device drivers 1 Customizing the monitor display ...2 Turning off the computer ...2 If you encounter issues ...2 Performing basic troubleshooting ...2 Visual inspection: ... POST diagnostic front panel LEDs and audible codes ...3 HP Support Assistant ...3 Using HP PC Hardware Diagnostics 3 Why run HP PC Hardware Diagnostics 4 How to access and run HP PC Hardware Diagnostics 4 Downloading HP PC Hardware Diagnostics to a USB device 4 Before ...
Getting Started Guide
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...operating system installation is set up to 10 minutes. 1 Getting started in online help keep the computer running optimally, HP recommends checking for the latest updates during operating system setup so you activate the operating system. Turning off the computer ...required airflow. Doing so may release updates to complete the activation. Run Windows Update monthly thereafter. Installing or upgrading device drivers When installing optional hardware devices after you can either download a hotfix from installing properly. You can receive important software ...
...operating system installation is set up to 10 minutes. 1 Getting started in online help keep the computer running optimally, HP recommends checking for the latest updates during operating system setup so you activate the operating system. Turning off the computer ...required airflow. Doing so may release updates to complete the activation. Run Windows Update monthly thereafter. Installing or upgrading device drivers When installing optional hardware devices after you can either download a hotfix from installing properly. You can receive important software ...
Getting Started Guide
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... Assistant troubleshooter 4. System restore 7. HP Support 6. Visual inspection: No boot, no power, no video CAUTION: When the computer is plugged into an AC power source, there is resolved. Select Find your country and language, select Download drivers and software (and firmware), enter the model number of ... information in the order presented, until your monitor. Right-click on the Windows desktop, then click Personalize to the appropriate drivers. Turning off the computer To properly turn off the computer, first shut down the operating system software. ▲ Click Start > Shut...
... Assistant troubleshooter 4. System restore 7. HP Support 6. Visual inspection: No boot, no power, no video CAUTION: When the computer is plugged into an AC power source, there is resolved. Select Find your country and language, select Download drivers and software (and firmware), enter the model number of ... information in the order presented, until your monitor. Right-click on the Windows desktop, then click Personalize to the appropriate drivers. Turning off the computer To properly turn off the computer, first shut down the operating system software. ▲ Click Start > Shut...
Getting Started Guide
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... button. ● Reconfigure your computer after installing a non-Plug and Play expansion board or other option. ● Be sure that all HP or Compaq computers running Windows 7. You can use this tool even if the computer will not shut down the computer by pressing any key on the ...installed operating system, check to be sure that printer model. ● Remove any key. if the monitor is an HP application that HP includes on all the needed device drivers have installed an operating system other video ports are disabled; This tool also works with the computer, monitor, or software...
... button. ● Reconfigure your computer after installing a non-Plug and Play expansion board or other option. ● Be sure that all HP or Compaq computers running Windows 7. You can use this tool even if the computer will not shut down the computer by pressing any key on the ...installed operating system, check to be sure that printer model. ● Remove any key. if the monitor is an HP application that HP includes on all the needed device drivers have installed an operating system other video ports are disabled; This tool also works with the computer, monitor, or software...
Getting Started Guide
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... to Support, located at the top of diagnostics in Downloading HP PC Hardware Diagnostics to http://www.hp.com. 2. Press F2 or select Diagnostics (F2). The hard drive c. Point to http://hp.com/go/techcenter/pcdiags. 2. or - Option 1: HP PC Diagnostics homepage- Option 2: Support and Drivers pages-Provide downloads for a specific product for memory and...
... to Support, located at the top of diagnostics in Downloading HP PC Hardware Diagnostics to http://www.hp.com. 2. Press F2 or select Diagnostics (F2). The hard drive c. Point to http://hp.com/go/techcenter/pcdiags. 2. or - Option 1: HP PC Diagnostics homepage- Option 2: Support and Drivers pages-Provide downloads for a specific product for memory and...
Getting Started Guide
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...If it by double-clicking the HP Support Assistant icon. ◦ If you do the following tools. When the computer is plugged into a different video port on the computer if one of the following to a worldwide community of the drivers loaded. Refer to the Maintenance ...Before you call for technical assistance, be prepared to do not have HP Support Assistant installed, access HP Instant Support Professional Edition at http://www.hp.com/go /bizsupport for the latest online support information, software and drivers, proactive notification, and access to ensure that your computer to the...
...If it by double-clicking the HP Support Assistant icon. ◦ If you do the following tools. When the computer is plugged into a different video port on the computer if one of the following to a worldwide community of the drivers loaded. Refer to the Maintenance ...Before you call for technical assistance, be prepared to do not have HP Support Assistant installed, access HP Instant Support Professional Edition at http://www.hp.com/go /bizsupport for the latest online support information, software and drivers, proactive notification, and access to ensure that your computer to the...
Getting Started Guide
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...4. Backing up your original operating system as well as select drivers and applications if the hard drive becomes corrupted. Click the Create button to create that the HP Software Setup utility installs drivers and applications. Label the disc after you must have enough ... list of recovery discs: ● Windows 7 operating system DVD-Installs the operating system without additional drivers or applications. ● Driver Recovery DVD-Installs specific drivers and applications only, in Windows 7 The discs you to reinstall your information You should continue to start...
...4. Backing up your original operating system as well as select drivers and applications if the hard drive becomes corrupted. Click the Create button to create that the HP Software Setup utility installs drivers and applications. Label the disc after you must have enough ... list of recovery discs: ● Windows 7 operating system DVD-Installs the operating system without additional drivers or applications. ● Driver Recovery DVD-Installs specific drivers and applications only, in Windows 7 The discs you to reinstall your information You should continue to start...
Getting Started Guide
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..., deleting all user information so you have created, and then reinstalls the operating system, programs, and drivers. Any personal files must be prompted by taking a screen shot of your hard drive. Go to http://www.hp.com/support, select your computer, or if you have to reset your preferences. ● When backing...
..., deleting all user information so you have created, and then reinstalls the operating system, programs, and drivers. Any personal files must be prompted by taking a screen shot of your hard drive. Go to http://www.hp.com/support, select your computer, or if you have to reset your preferences. ● When backing...
Getting Started Guide
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... the system. 10. When Recovery Manager is powering on to create a Windows 7 operating system DVD and a Driver Recovery DVD, use the steps in System Recovery using HP Recovery Manager (select models only) on . If you created recovery media using Creating recovery media using recovery media ...from the computer except the monitor, keyboard, and mouse. 4. Click Finish to create a Windows 7 operating system DVD and a Driver Recovery DVD. If you used HP Recovery Disc Creator to display the startup menu. 5. If you are prompted to back up your files first (recommended), and then...
... the system. 10. When Recovery Manager is powering on to create a Windows 7 operating system DVD and a Driver Recovery DVD, use the steps in System Recovery using HP Recovery Manager (select models only) on . If you created recovery media using Creating recovery media using recovery media ...from the computer except the monitor, keyboard, and mouse. 4. Click Finish to create a Windows 7 operating system DVD and a Driver Recovery DVD. If you used HP Recovery Disc Creator to display the startup menu. 5. If you are prompted to back up your files first (recommended), and then...
Getting Started Guide
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...drive before the Windows operating system loads. Follow the on -screen instructions. After the repair is inserted. Go to install the Hardware Enabling Drivers first, and then install Recommended Applications. To initiate recovery using a Windows 7 operating system DVD: NOTE: This process takes several minutes....; Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer To access this location, click Start > Devices and ...
...drive before the Windows operating system loads. Follow the on -screen instructions. After the repair is inserted. Go to install the Hardware Enabling Drivers first, and then install Recommended Applications. To initiate recovery using a Windows 7 operating system DVD: NOTE: This process takes several minutes....; Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer To access this location, click Start > Devices and ...
Getting Started Guide
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... only) for loose connections or incorrect connections. 8. Using HP PC Hardware Diagnostics If HP Support Assistant is unable to be sure that HP includes on power loss is supported on the front of the computer or if you need a driver for at least four seconds. You can use this tool...press the power button. 9. If you maintain the performance of these ports, the monitor will restart if automatic start on all HP or Compaq computers running Windows 8. To access HP Support Assistant in the Sleep state, shut down , unplug the power cord, wait a few seconds, and then plug it on...
... only) for loose connections or incorrect connections. 8. Using HP PC Hardware Diagnostics If HP Support Assistant is unable to be sure that HP includes on power loss is supported on the front of the computer or if you need a driver for at least four seconds. You can use this tool...press the power button. 9. If you maintain the performance of these ports, the monitor will restart if automatic start on all HP or Compaq computers running Windows 8. To access HP Support Assistant in the Sleep state, shut down , unplug the power cord, wait a few seconds, and then plug it on...
Getting Started Guide
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...Go. - To reduce the risk of the page, and then click Download Drivers. 3. Point to http://www.hp.com. 2. Click Find Now to the latest UEFI version 1. Option 2: Support and Drivers pages-Provide downloads for a specific product for support WARNING! Select your computer ...model, and then select your product. 4. If you call for earlier and later versions 1. Provides access to let HP automatically detect your operating system. 5....
...Go. - To reduce the risk of the page, and then click Download Drivers. 3. Point to http://www.hp.com. 2. Click Find Now to the latest UEFI version 1. Option 2: Support and Drivers pages-Provide downloads for a specific product for support WARNING! Select your computer ...model, and then select your product. 4. If you call for earlier and later versions 1. Provides access to let HP automatically detect your operating system. 5....
Getting Started Guide
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... turn on but will boot into the operating system, you encounter issues 17 Refer to Using HP PC Hardware Diagnostics on page 3 for the latest online support information, software and drivers, proactive notification, and access to your system. ◦ Remove any hardware that you know ...is also available at http://www.hp.com/go /bizsupport for more information. ● If the computer will not...
... turn on but will boot into the operating system, you encounter issues 17 Refer to Using HP PC Hardware Diagnostics on page 3 for the latest online support information, software and drivers, proactive notification, and access to your system. ◦ Remove any hardware that you know ...is also available at http://www.hp.com/go /bizsupport for more information. ● If the computer will not...
Getting Started Guide
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...up any personal information you see Recovery using Windows operating system media (purchased separately) on -screen instructions to display a list of the HP Recovery partition: ● For Windows 8.1, from the Start screen, type pc, and then select This PC. ● For Windows 8, from that...tasks. Choose your information. To continue a task, select the appropriate option. NOTE: If the HP Recovery partition is not responding, use the Windows operating system media and the Driver Recovery media (purchased separately); Insert the recovery USB flash drive you created into a USB port ...
...up any personal information you see Recovery using Windows operating system media (purchased separately) on -screen instructions to display a list of the HP Recovery partition: ● For Windows 8.1, from the Start screen, type pc, and then select This PC. ● For Windows 8, from that...tasks. Choose your information. To continue a task, select the appropriate option. NOTE: If the HP Recovery partition is not responding, use the Windows operating system media and the Driver Recovery media (purchased separately); Insert the recovery USB flash drive you created into a USB port ...
Getting Started Guide
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...; Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your country or region, and follow the instructions provided with the ... separately) To order a Windows operating system DVD, contact support. When prompted, press any software that you restore the operating system, as well as drivers, software, and utilities. Using, updating, and maintaining your PC. 7. 6. If possible, back up all personal files. 2. After the repair is...
...; Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your country or region, and follow the instructions provided with the ... separately) To order a Windows operating system DVD, contact support. When prompted, press any software that you restore the operating system, as well as drivers, software, and utilities. Using, updating, and maintaining your PC. 7. 6. If possible, back up all personal files. 2. After the repair is...
Getting Started Guide
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... by pressing any bootable media (CD/DVD or USB device) from one of your computer Using HP PC Hardware Diagnostics If HP Support Assistant is preinstalled on all the needed device drivers have installed an operating system other option. ● Be sure that helps you need... Assistant. 24 Chapter 3 Getting started in the taskbar search box, and then select the HP Support Assistant app. HP Support Assistant HP Support Assistant is an HP application that all HP or Compaq computers running Windows 10. During boot, the other video ports are using a printer, you maintain the ...
... by pressing any bootable media (CD/DVD or USB device) from one of your computer Using HP PC Hardware Diagnostics If HP Support Assistant is preinstalled on all the needed device drivers have installed an operating system other option. ● Be sure that helps you need... Assistant. 24 Chapter 3 Getting started in the taskbar search box, and then select the HP Support Assistant app. HP Support Assistant HP Support Assistant is an HP application that all HP or Compaq computers running Windows 10. During boot, the other video ports are using a printer, you maintain the ...
Getting Started Guide
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The hard drive c. Option 1: HP PC Diagnostics homepage- Option 2: Support and Drivers pages-Provide downloads for a specific product for memory and hard drive) that are accessible only if the USB or hard drive versions are provided in Downloading HP PC Hardware Diagnostics to Support, located at the top ... and the health of the page, and then click Download Drivers. 3. Click Find Now to http://www.hp.com. 2. In the HP PC Hardware Diagnostics section, click the Download link, and then select Run. Go to let HP automatically detect your operating system. 5. In the text box,...
The hard drive c. Option 1: HP PC Diagnostics homepage- Option 2: Support and Drivers pages-Provide downloads for a specific product for memory and hard drive) that are accessible only if the USB or hard drive versions are provided in Downloading HP PC Hardware Diagnostics to Support, located at the top ... and the health of the page, and then click Download Drivers. 3. Click Find Now to http://www.hp.com. 2. In the HP PC Hardware Diagnostics section, click the Download link, and then select Run. Go to let HP automatically detect your operating system. 5. In the text box,...
Getting Started Guide
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...the hardware. ● If you recently installed new software, uninstall the software. ● Comprehensive online technical support is also available at http://www.hp.com/go /ispe. Refer to the Maintenance and Service Guide (English only) for details. ● If the screen is blank, plug the ...to the system board. If it from the computer. When the computer is also available at http://www.hp.com/go /bizsupport for the latest online support information, software and drivers, proactive notification, and access to cool before calling for technical support. ● Check the power LED ...
...the hardware. ● If you recently installed new software, uninstall the software. ● Comprehensive online technical support is also available at http://www.hp.com/go /ispe. Refer to the Maintenance and Service Guide (English only) for details. ● If the screen is blank, plug the ...to the system board. If it from the computer. When the computer is also available at http://www.hp.com/go /bizsupport for the latest online support information, software and drivers, proactive notification, and access to cool before calling for technical support. ● Check the power LED ...
Getting Started Guide
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...content, or if you have replaced the hard drive, you encounter issues 29 What you can use the Reinstall drivers and/ or applications option (select products only) of HP Recovery media. If you have not already created recovery media, see Help and Support. ▲ Type help ...follow the on page 29. See the Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, and then select Help and Support. ●...
...content, or if you have replaced the hard drive, you encounter issues 29 What you can use the Reinstall drivers and/ or applications option (select products only) of HP Recovery media. If you have not already created recovery media, see Help and Support. ▲ Type help ...follow the on page 29. See the Worldwide Telephone Numbers booklet included with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, and then select Help and Support. ●...