Setup and Quick Reference Guide
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... 33 System Messages 38 Troubleshooting Software and Hardware Problems 39 Dell Diagnostics 40 Troubleshooting Tips 42 Power Problems 42 Memory Problems 43 Lockups and Software Problems 44 Dell Technical Update Service 46 Dell Support Utility 46 5 Reinstalling Software 49 Drivers 49 Identifying Drivers 49 Reinstalling Drivers and Utilities 50 Restoring Your Operating System 52 Using Microsoft...
... 33 System Messages 38 Troubleshooting Software and Hardware Problems 39 Dell Diagnostics 40 Troubleshooting Tips 42 Power Problems 42 Memory Problems 43 Lockups and Software Problems 44 Dell Technical Update Service 46 Dell Support Utility 46 5 Reinstalling Software 49 Drivers 49 Identifying Drivers 49 Reinstalling Drivers and Utilities 50 Restoring Your Operating System 52 Using Microsoft...
Setup and Quick Reference Guide
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... 4 In the Hardware Troubleshooter list, select the option that best describes the problem and follow the remaining troubleshooting steps. Start the Dell Diagnostics from your computer. Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field...search results, select the option that best describes the problem and click Next to Use the Dell Diagnostics If you begin . NOTE: The Dell Drivers and Utilities media is active. Dell Diagnostics CAUTION: Before you experience a problem with your computer, perform the checks in this section...
... 4 In the Hardware Troubleshooter list, select the option that best describes the problem and follow the remaining troubleshooting steps. Start the Dell Diagnostics from your computer. Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field...search results, select the option that best describes the problem and click Next to Use the Dell Diagnostics If you begin . NOTE: The Dell Drivers and Utilities media is active. Dell Diagnostics CAUTION: Before you experience a problem with your computer, perform the checks in this section...
Setup and Quick Reference Guide
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...Microsoft® Windows® desktop, and then shut down your computer and try again. Troubleshooting 41 Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your hard drive, and follow the instructions on the screen. NOTE: The... to wait until you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your computer and try again. When the...
...Microsoft® Windows® desktop, and then shut down your computer and try again. Troubleshooting 41 Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your hard drive, and follow the instructions on the screen. NOTE: The... to wait until you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your computer and try again. When the...
Setup and Quick Reference Guide
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... with the program. • If necessary, uninstall and then reinstall the program. Dell Support Utility The Dell Support Utility is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your computer. • Ensure that... your computer through the Start menu. Accessing the Dell Support Utility Access the Dell Support Utility from the Start button. icon on...
... with the program. • If necessary, uninstall and then reinstall the program. Dell Support Utility The Dell Support Utility is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your computer. • Ensure that... your computer through the Start menu. Accessing the Dell Support Utility Access the Dell Support Utility from the Start button. icon on...
Setup and Quick Reference Guide
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... down the list to see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next to the device name, you may appear. Microsoft® Windows Vista®: 1 Click the Windows Vista Start button™... , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may need to continue. 5 Reinstalling Software Drivers Identifying Drivers If you are an administrator on the computer, click Continue; If you experience a problem with a [!]) on page 50). Reinstalling Software 49 Microsoft...
... down the list to see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next to the device name, you may appear. Microsoft® Windows Vista®: 1 Click the Windows Vista Start button™... , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may need to continue. 5 Reinstalling Software Drivers Identifying Drivers If you are an administrator on the computer, click Continue; If you experience a problem with a [!]) on page 50). Reinstalling Software 49 Microsoft...
Setup and Quick Reference Guide
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... installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If this is your computer might not work...
... installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If this is your computer might not work...
Setup and Quick Reference Guide
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... new hardware might not be displayed. 2 When the Drivers and Utilities media installation program starts, follow the instructions on the screen. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: In most cases, the Drivers and Utilities program starts running automatically.
... new hardware might not be displayed. 2 When the Drivers and Utilities media installation program starts, follow the instructions on the screen. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: In most cases, the Drivers and Utilities program starts running automatically.
Setup and Quick Reference Guide
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...ways: • Microsoft Windows System Restore returns your computer to restore your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to the operating state it to an ...). 4 Double-click the name of the driver→ OK→ Next. 8 Click Finish and restart your operating system problem. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in an undesirable operating...
...ways: • Microsoft Windows System Restore returns your computer to restore your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to the operating state it to an ...). 4 Double-click the name of the driver→ OK→ Next. 8 Click Finish and restart your operating system problem. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in an undesirable operating...
Setup and Quick Reference Guide
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...ensure that Turn off System Restore is automatically disabled. If possible, back up all data on the hard drive and removes any programs or drivers installed after you received your hard drive to the operating state it was in certain countries or on . If possible, back up the ... Restore NOTE: Windows Vista does not disable System Restore; This option restores your computer-including data files-are permanently deleted from the hard drive. Use Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. Windows Vista: 1 Click Start . 2 In the Start Search box...
...ensure that Turn off System Restore is automatically disabled. If possible, back up all data on the hard drive and removes any programs or drivers installed after you received your hard drive to the operating state it was in certain countries or on . If possible, back up the ... Restore NOTE: Windows Vista does not disable System Restore; This option restores your computer-including data files-are permanently deleted from the hard drive. Use Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. Windows Vista: 1 Click Start . 2 In the Start Search box...
Setup and Quick Reference Guide
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... your configuration, you want to proceed with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, use Microsoft Windows Reinstalling Software 55 When the Dell logo appears, press several times to restart the computer. The...continue reformatting the hard drive and restoring the system software to select Dell Factory Tools, then Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 Click Next. Windows Vista: Dell Factory Image Restore 1 Turn on as a local user. The...
... your configuration, you want to proceed with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, use Microsoft Windows Reinstalling Software 55 When the Dell logo appears, press several times to restart the computer. The...continue reformatting the hard drive and restoring the system software to select Dell Factory Tools, then Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 Click Next. Windows Vista: Dell Factory Image Restore 1 Turn on as a local user. The...
Setup and Quick Reference Guide
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...; Windows® desktop; See "Using Microsoft® Windows® System Restore" on your primary hard drive. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Depending on the region from CD-ROM, and follow the instructions on the...1 to 2 hours to load any required drivers. On the next start-up all data files on page 52. Use the Dell Drivers and Utilities media to complete. To reinstall Windows, you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your...
...; Windows® desktop; See "Using Microsoft® Windows® System Restore" on your primary hard drive. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Depending on the region from CD-ROM, and follow the instructions on the...1 to 2 hours to load any required drivers. On the next start-up all data files on page 52. Use the Dell Drivers and Utilities media to complete. To reinstall Windows, you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your...
Setup and Quick Reference Guide
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... computer or advanced technical-reference material for your computer DVD that may have shipped with your computer. Finding Information 57 NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may not ship with your computer. 6 Finding Information NOTE...
... computer or advanced technical-reference material for your computer DVD that may have shipped with your computer. Finding Information 57 NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may not ship with your computer. 6 Finding Information NOTE...
Setup and Quick Reference Guide
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... service, 60 Technical Update Service, 46 Dell Diagnostics, 40 starting from the Drivers and Utilities media, 41 starting from your hard drive, 41 Dell Factory Image Restore, 55 Dell Technology Guide, 58 DellConnect, 60 diagnostics beep codes, 31 Dell, 40 documentation, 57 Dell Technology Guide, 58 Service Manual, 58 drivers, 49 Drivers and Utilities media, 57 identifying, 49...
... service, 60 Technical Update Service, 46 Dell Diagnostics, 40 starting from the Drivers and Utilities media, 41 starting from your hard drive, 41 Dell Factory Image Restore, 55 Dell Technology Guide, 58 DellConnect, 60 diagnostics beep codes, 31 Dell, 40 documentation, 57 Dell Technology Guide, 58 Service Manual, 58 drivers, 49 Drivers and Utilities media, 57 identifying, 49...
Setup and Quick Reference Guide
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... Settings Transfer Wizard, 17 finding information, 57 I Internet setting up, 16 M media drivers and utilities, 57 operating system, 57 memory troubleshooting, 43 N Notebook System Software, 57 O operating system Dell Factory Image Restore, 54 media, 55, 57 PC Restore, 54 reinstalling, 57 System Restore...to previous state, 52 R reinstalling drivers and utilities, 50 software, 49 S S.M.A.R.T, 39 Service Manual, 58 Service Tag, 57 setup Internet, 16 software problems, 45 reinstalling, 49 troubleshooting, 45-46 updates, 46 specifications, 21 support, 59 contacting Dell, 65 DellConnect, 60 68 Index
... Settings Transfer Wizard, 17 finding information, 57 I Internet setting up, 16 M media drivers and utilities, 57 operating system, 57 memory troubleshooting, 43 N Notebook System Software, 57 O operating system Dell Factory Image Restore, 54 media, 55, 57 PC Restore, 54 reinstalling, 57 System Restore...to previous state, 52 R reinstalling drivers and utilities, 50 software, 49 S S.M.A.R.T, 39 Service Manual, 58 Service Tag, 57 setup Internet, 16 software problems, 45 reinstalling, 49 troubleshooting, 45-46 updates, 46 specifications, 21 support, 59 contacting Dell, 65 DellConnect, 60 68 Index
Setup and Quick Reference Guide
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... Restore, 52 enabling, 54 T transferring information to a new computer, 17 troubleshooting, 31, 58 blue screen, 45 computer not responding, 44 Dell Diagnostics, 40 error messages, 33 memory, 43 power, 42 power light conditions, 42 power lights, 31 program crashes, 44 programs and Windows...tips, 42 W Windows License label, 58 Windows Vista Dell Factory Image Restore, 54-55 Device Driver Rollback, 50 Program Compatibility wizard, 45 reinstalling, 57 returning to a previous device driver version, 50 System Restore, 52 Windows XP Device Driver Rollback, 50 Files and Settings Transfer Wizard, 17 PC ...
... Restore, 52 enabling, 54 T transferring information to a new computer, 17 troubleshooting, 31, 58 blue screen, 45 computer not responding, 44 Dell Diagnostics, 40 error messages, 33 memory, 43 power, 42 power light conditions, 42 power lights, 31 program crashes, 44 programs and Windows...tips, 42 W Windows License label, 58 Windows Vista Dell Factory Image Restore, 54-55 Device Driver Rollback, 50 Program Compatibility wizard, 45 reinstalling, 57 returning to a previous device driver version, 50 System Restore, 52 Windows XP Device Driver Rollback, 50 Files and Settings Transfer Wizard, 17 PC ...
Service Manual
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...the two M3 x 3-mm screws that secures the hard drive bezel to the connector. 1. Removing the 1.8" Hard Drive (E6400 ATG) CAUTION: Before you remove the hard drive from the computer while the drive is on Your Computer. 2. Slide the... hard drive into place. Install the operating system, drivers, and utilities for your computer before removing the hard drive. NOTICE: To prevent data loss, turn the computer upside down...section, follow the safety instructions that shipped with your computer or at support.dell.com.
...the two M3 x 3-mm screws that secures the hard drive bezel to the connector. 1. Removing the 1.8" Hard Drive (E6400 ATG) CAUTION: Before you remove the hard drive from the computer while the drive is on Your Computer. 2. Slide the... hard drive into place. Install the operating system, drivers, and utilities for your computer before removing the hard drive. NOTICE: To prevent data loss, turn the computer upside down...section, follow the safety instructions that shipped with your computer or at support.dell.com.
Service Manual
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... hole on Your Computer. 11. Replace the two M3 x 3-mm screws that shipped with your computer, as needed. Install the operating system, drivers, and utilities for your computer at support.dell.com. Replace the two M2.5 x 5-mm screws. 1 M2.5 x 5-mm screws 2 cover 3 lip on the hard drive carrier. 5. On the other end...
... hole on Your Computer. 11. Replace the two M3 x 3-mm screws that shipped with your computer, as needed. Install the operating system, drivers, and utilities for your computer at support.dell.com. Replace the two M2.5 x 5-mm screws. 1 M2.5 x 5-mm screws 2 cover 3 lip on the hard drive carrier. 5. On the other end...
Service Manual
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... Contents Page If your computer, as needed. Back to hold the carrier in After Working on Your Computer. 17. Install the operating system, drivers, and utilities for your computer has a security screw for the modular drive, replace the security screw. 16. For more information, see the ...Setup and Quick Reference Guide that shipped with your computer at support.dell.com. Follow the procedures in place. 1 hard drive carrier 2 release latch 15. 1 release latch 2 hard drive carrier 3 M2.5 x 5-mm screw ...
... Contents Page If your computer, as needed. Back to hold the carrier in After Working on Your Computer. 17. Install the operating system, drivers, and utilities for your computer has a security screw for the modular drive, replace the security screw. 16. For more information, see the ...Setup and Quick Reference Guide that shipped with your computer at support.dell.com. Follow the procedures in place. 1 hard drive carrier 2 release latch 15. 1 release latch 2 hard drive carrier 3 M2.5 x 5-mm screw ...
Service Manual
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...setup and is active. In the search results, select the option that is located on a separate diagnostic utility partition on Dell computers. The Dell Diagnostics is known to be working modem into your computer. Ensure that the computer is connected to an electrical outlet that best... any plug-in Solving Problems, and then run the Dell Diagnostics. See the documentation that best describes the problem and click Next to follow the remaining troubleshooting steps. l If you can select Diagnostics from the Drivers and Utilities media provided with an option ROM, try removing...
...setup and is active. In the search results, select the option that is located on a separate diagnostic utility partition on Dell computers. The Dell Diagnostics is known to be working modem into your computer. Ensure that the computer is connected to an electrical outlet that best... any plug-in Solving Problems, and then run the Dell Diagnostics. See the documentation that best describes the problem and click Next to follow the remaining troubleshooting steps. l If you can select Diagnostics from the Drivers and Utilities media provided with an option ROM, try removing...
Service Manual
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...Menu). Selecting Test Memory initiates the extended memory test, which can take up to run the Dell Diagnostics from your Drivers and Utilities media (see Dell Diagnostics Main Menu). At the Dell Diagnostics Main Menu, left -click with the mouse, or press and then , to select ... return to start from the diagnostics utility partition on your computer and try again. 6. Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that you want to ...
...Menu). Selecting Test Memory initiates the extended memory test, which can take up to run the Dell Diagnostics from your Drivers and Utilities media (see Dell Diagnostics Main Menu). At the Dell Diagnostics Main Menu, left -click with the mouse, or press and then , to select ... return to start from the diagnostics utility partition on your computer and try again. 6. Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that you want to ...