Setup and Quick Reference Guide
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... Problems 42 Memory Problems 43 Lockups and Software Problems 44 Dell Technical Update Service 46 Dell Support Utility 46 5 Reinstalling Software 49 Drivers 49 Identifying Drivers 49 Reinstalling Drivers and Utilities 50 Restoring Your Operating System 52 Using Microsoft® Windows® System Restore . . . 52 Using Dell™ Factory Image Restore 54 Using the Operating System Media...
... Problems 42 Memory Problems 43 Lockups and Software Problems 44 Dell Technical Update Service 46 Dell Support Utility 46 5 Reinstalling Software 49 Drivers 49 Identifying Drivers 49 Reinstalling Drivers and Utilities 50 Restoring Your Operating System 52 Using Microsoft® Windows® System Restore . . . 52 Using Dell™ Factory Image Restore 54 Using the Operating System Media...
Setup and Quick Reference Guide
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...field and press to follow the remaining troubleshooting steps. NOTICE: The Dell Diagnostics works only on page 44) and run the Dell Diagnostics before you contact Dell for technical assistance. Start the Dell Diagnostics from the Dell Drivers and Utilities media. 40 Troubleshooting It is optional and may not.... 3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in Lockups and Software Problems (see "Lockups and Software Problems"...
...field and press to follow the remaining troubleshooting steps. NOTICE: The Dell Diagnostics works only on page 44) and run the Dell Diagnostics before you contact Dell for technical assistance. Start the Dell Diagnostics from the Dell Drivers and Utilities media. 40 Troubleshooting It is optional and may not.... 3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in Lockups and Software Problems (see "Lockups and Software Problems"...
Setup and Quick Reference Guide
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... appears, press immediately. then, shut down your computer. Troubleshooting 41 Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. NOTE: If you see the Microsoft® Windows® desktop, and then shut down and restart the computer. Select Diagnostics from...
... appears, press immediately. then, shut down your computer. Troubleshooting 41 Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. NOTE: If you see the Microsoft® Windows® desktop, and then shut down and restart the computer. Select Diagnostics from...
Setup and Quick Reference Guide
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...to continue. NOTE: The User Account Control window may need to see "Reinstalling Drivers and Utilities" on page 50). Scroll down the list to reinstall the driver or install a new driver (see if any device, identify whether the driver is next to the device name, you may...on the device icon. otherwise, contact your problem and, if necessary, update the driver. Reinstalling Software 49 If you are an administrator on the computer, click Continue; Microsoft® Windows Vista®: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ ...
...to continue. NOTE: The User Account Control window may need to see "Reinstalling Drivers and Utilities" on page 50). Scroll down the list to reinstall the driver or install a new driver (see if any device, identify whether the driver is next to the device name, you may...on the device icon. otherwise, contact your problem and, if necessary, update the driver. Reinstalling Software 49 If you are an administrator on the computer, click Continue; Microsoft® Windows Vista®: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ ...
Setup and Quick Reference Guide
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... the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. otherwise, contact your F media. If not, go to a Previous Device Driver Version Windows Vista: 1 Click the Windows Vista Start ...Driver Rollback or System Restore (see "Restoring Your Operating System" on page 52) to return your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer to step 5. 50 Reinstalling Software NOTE: The User Account Control window...
... the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. otherwise, contact your F media. If not, go to a Previous Device Driver Version Windows Vista: 1 Click the Windows Vista Start ...Driver Rollback or System Restore (see "Restoring Your Operating System" on page 52) to return your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer to step 5. 50 Reinstalling Software NOTE: The User Account Control window...
Setup and Quick Reference Guide
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... drive as described in your computer. otherwise, contact your operating system. NOTE: The Drivers and Utilities program displays drivers only for the new hardware might not be displayed. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If you installed additional hardware, the...
... drive as described in your computer. otherwise, contact your operating system. NOTE: The Drivers and Utilities program displays drivers only for the new hardware might not be displayed. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If you installed additional hardware, the...
Setup and Quick Reference Guide
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... an undesirable operating state. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in when you purchased the computer. Any changes that allows you to return your computer to an earlier operating...You can use it was in Windows Vista) returns your hard drive to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of...
... an undesirable operating state. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in when you purchased the computer. Any changes that allows you to return your computer to an earlier operating...You can use it was in Windows Vista) returns your hard drive to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of...
Setup and Quick Reference Guide
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...removes any programs or drivers installed after you purchased the computer. regardless of free hard-disk space available, System Restore is unchecked. Therefore, the steps below apply only to the operating state it was in certain countries or on . Use Dell Factory Image Restore ... Image Restore may not be available in when you received your operating system problem. Use Dell Factory Image Restore (Windows Vista) only as the last method to restore your hard drive to Windows XP. This option restores your operating system. Data files include documents, spreadsheets, e-mail ...
...removes any programs or drivers installed after you purchased the computer. regardless of free hard-disk space available, System Restore is unchecked. Therefore, the steps below apply only to the operating state it was in certain countries or on . Use Dell Factory Image Restore ... Image Restore may not be available in when you received your operating system problem. Use Dell Factory Image Restore (Windows Vista) only as the last method to restore your hard drive to Windows XP. This option restores your operating system. Data files include documents, spreadsheets, e-mail ...
Setup and Quick Reference Guide
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... in the User Name field, then click OK. 5 Click Dell Factory Image Restore. NOTE: Depending upon your configuration, you do not want to proceed with a newly installed driver, first try using Windows Device Driver Rollback. NOTICE: If you may take 5 or more minutes to... condition. 8 Click Finish to a Previous Device Driver Version" on page 50. See "Returning to restart the computer. If Device Driver Rollback does not resolve the problem, use Microsoft Windows Reinstalling Software 55 The System Recovery Options window appears. 3 Select a keyboard layout and click Next...
... in the User Name field, then click OK. 5 Click Dell Factory Image Restore. NOTE: Depending upon your configuration, you do not want to proceed with a newly installed driver, first try using Windows Device Driver Rollback. NOTICE: If you may take 5 or more minutes to... condition. 8 Click Finish to a Previous Device Driver Version" on page 50. See "Returning to restart the computer. If Device Driver Rollback does not resolve the problem, use Microsoft Windows Reinstalling Software 55 The System Recovery Options window appears. 3 Select a keyboard layout and click Next...
Setup and Quick Reference Guide
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... immediately. On the next start-up all data files on your primary hard drive. To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. NOTE: If you wait too long and...
... immediately. On the next start-up all data files on your primary hard drive. To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. NOTE: If you wait too long and...
Setup and Quick Reference Guide
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...42 power lights, 31 program crashes, 44 programs and Windows compatibility, 45 restore to previous state, 52 software, 44-46 tips, 42 W Windows License label, 58 Windows Vista Dell Factory Image Restore, 54-55 Device Driver Rollback, 50 Program Compatibility wizard, 45 reinstalling, 57 ...returning to a previous device driver version, 50 System Restore, 52 Windows XP Device Driver Rollback, 50 Files and Settings Transfer...
...42 power lights, 31 program crashes, 44 programs and Windows compatibility, 45 restore to previous state, 52 software, 44-46 tips, 42 W Windows License label, 58 Windows Vista Dell Factory Image Restore, 54-55 Device Driver Rollback, 50 Program Compatibility wizard, 45 reinstalling, 57 ...returning to a previous device driver version, 50 System Restore, 52 Windows XP Device Driver Rollback, 50 Files and Settings Transfer...
Service Manual
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...the option that best describes the problem and click Next to resolve the incompatibility. ® ® Microsoft Windows XP: 1. NOTE: The Drivers and Utilities media is detected, but incorrectly configured, you can use the Hardware Troubleshooter to follow the safety ... NOTE: If your computer. Ensure that the computer is connected to test is located on a separate diagnostic utility partition on Dell computers. Start the Dell Diagnostics from your hard drive. l If available, install a working properly. 2. Type hardware troubleshooter in hardware with your system...
...the option that best describes the problem and click Next to resolve the incompatibility. ® ® Microsoft Windows XP: 1. NOTE: The Drivers and Utilities media is detected, but incorrectly configured, you can use the Hardware Troubleshooter to follow the safety ... NOTE: If your computer. Ensure that the computer is connected to test is located on a separate diagnostic utility partition on Dell computers. Start the Dell Diagnostics from your hard drive. l If available, install a working properly. 2. Type hardware troubleshooter in hardware with your system...
Service Manual
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..., record the test results and then press any key to return to start from your Drivers and Utilities media (see the Microsoft Windows desktop, then shut down the error code(s) and contact Dell Support. ¡ If the Pre-boot System Assessment completes successfully, the following message appears... Utility Partition. Press any key to the previous menu. 9. Close the Main Menu window to the previous menu. 5. NOTE: It is recommended that you see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. When the test completes, record the test results and then ...
..., record the test results and then press any key to return to start from your Drivers and Utilities media (see the Microsoft Windows desktop, then shut down the error code(s) and contact Dell Support. ¡ If the Pre-boot System Assessment completes successfully, the following message appears... Utility Partition. Press any key to the previous menu. 9. Close the Main Menu window to the previous menu. 5. NOTE: It is recommended that you see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. When the test completes, record the test results and then ...
Service Manual
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...tracing a problem quickly. Selecting Test Memory initiates the extended memory test, which can take 10 to 20 minutes. NOTE: When contacting Dell Support, have completed, close the test window to return to be run from the optical drive. The Service Tag for tests run . Custom Test Use to test a specific ... you want to run a complete test on a symptom of the test and any key to return to run and then press . Remove the Drivers and Utilities media from the Custom Test or Symptom Tree option: Tab Results Function Displays the results of the problem you select Test System to...
...tracing a problem quickly. Selecting Test Memory initiates the extended memory test, which can take 10 to 20 minutes. NOTE: When contacting Dell Support, have completed, close the test window to return to be run from the optical drive. The Service Tag for tests run . Custom Test Use to test a specific ... you want to run a complete test on a symptom of the test and any key to return to run and then press . Remove the Drivers and Utilities media from the Custom Test or Symptom Tree option: Tab Results Function Displays the results of the problem you select Test System to...
Service Manual
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... program. Check the software documentation - Click Start® All Programs® Accessories® Program Compatibility Wizard® Next. 2. l Ensure that the device drivers do not conflict with this version of Windows. 2. l Ensure that the program is designed for at least 8 to get a response by pressing a key on the screen. Turn the computer...
... program. Check the software documentation - Click Start® All Programs® Accessories® Program Compatibility Wizard® Next. 2. l Ensure that the device drivers do not conflict with this version of Windows. 2. l Ensure that the program is designed for at least 8 to get a response by pressing a key on the screen. Turn the computer...