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... interest in this document to refer to either potential damage to hardware or loss of data and tells you make better use of Dell Inc. Dell Inc. NOTE: Steps may vary depending on the version of these materials in the U.S. Information in this document may be used ... names other countries.; Other trademarks and trade names may not apply to all Dell systems. © 2007-2008 Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. NOTICE: A NOTICE indicates either the entities claiming the marks and names or...
... interest in this document to refer to either potential damage to hardware or loss of data and tells you make better use of Dell Inc. Dell Inc. NOTE: Steps may vary depending on the version of these materials in the U.S. Information in this document may be used ... names other countries.; Other trademarks and trade names may not apply to all Dell systems. © 2007-2008 Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. NOTICE: A NOTICE indicates either the entities claiming the marks and names or...
Dell Technology Guide
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...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
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.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
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... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
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... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Technology Guide
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S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
Dell Technology Guide
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... on page 26). Finding Information 25 Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer information. Basic Information Click Start →... Support→ Tools (from the Pick a Task options) to view your computer information and to view your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Topic options).
... on page 26). Finding Information 25 Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer information. Basic Information Click Start →... Support→ Tools (from the Pick a Task options) to view your computer information and to view your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Topic options).
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... device. • The pointing device stops working after a few minutes of use. You then need to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
... device. • The pointing device stops working after a few minutes of use. You then need to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
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... key • Function keys, labeled ,< F2>, , and so on, for performing specific tasks • Navigation keys for the device. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys •...; Numeric keypad of a Device Problem" on most laptop computers is integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 Keyboard Your keyboard provides different sets ...
... key • Function keys, labeled ,< F2>, , and so on, for performing specific tasks • Navigation keys for the device. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys •...; Numeric keypad of a Device Problem" on most laptop computers is integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 Keyboard Your keyboard provides different sets ...
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... new driver was installed, and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. 4 Scroll...; System Restore" on the device icon. Drives and Media 79 Determining Whether a Device Driver is the Source of the Driver If a problem occurs on your computer after you install or update a driver, use System Restore (see if any device has an exclamation point (a yellow...
... new driver was installed, and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. 4 Scroll...; System Restore" on the device icon. Drives and Media 79 Determining Whether a Device Driver is the Source of the Driver If a problem occurs on your computer after you install or update a driver, use System Restore (see if any device has an exclamation point (a yellow...
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... website at support.dell.com and your Drivers and Utilities media provide approved drivers for driver software. 7 Click Browse, and browse to the location to eliminate the possibility that came with your computer. Drive Problems CAUTION: Before you previously copied the driver files. 8 When... the name of the appropriate driver appears, click the name of the procedures in this section, follow the safety instructions that the original media is not listed, contact Dell (see "Contacting Dell" on page...
... website at support.dell.com and your Drivers and Utilities media provide approved drivers for driver software. 7 Click Browse, and browse to the location to eliminate the possibility that came with your computer. Drive Problems CAUTION: Before you previously copied the driver files. 8 When... the name of the appropriate driver appears, click the name of the procedures in this section, follow the safety instructions that the original media is not listed, contact Dell (see "Contacting Dell" on page...
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...of the drive, and then push firmly until the tray is inserted properly. Problems writing to room temperature before turning it stops. The drive tray cannot eject (for your CD, ...DVD, or BD software. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - Try allowing the computer to return to a media drive CLOSE OTHER PROGRAMS C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E - R U N THE DELL D I A G N O S T I T O N - See "Running the Dell Diagnostics" on . See the help files for drives ...
...of the drive, and then push firmly until the tray is inserted properly. Problems writing to room temperature before turning it stops. The drive tray cannot eject (for your CD, ...DVD, or BD software. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - Try allowing the computer to return to a media drive CLOSE OTHER PROGRAMS C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E - R U N THE DELL D I A G N O S T I T O N - See "Running the Dell Diagnostics" on . See the help files for drives ...
Dell Technology Guide
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FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem. NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer
FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem. NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer
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In order to continue work, you may have to find the problem and fix it automatically. FOR MORE INFORMATION: To learn more about Task Manager, see Windows Help and Support: click Start or → Help and Support. ...
In order to continue work, you may have to find the problem and fix it automatically. FOR MORE INFORMATION: To learn more about Task Manager, see Windows Help and Support: click Start or → Help and Support. ...
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...the computer stops responding, write down your computer. FOR MORE INFORMATION: To learn more about shutting down the message. If an existing problem does not reappear when you have shut down any error messages that power is off and components will be lost. Starting Your Computer ...in a limited state. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. You may want to ensure that may want to remove and replace the battery for at least 8 seconds. NOTE: Unsaved data associated with ...
...the computer stops responding, write down your computer. FOR MORE INFORMATION: To learn more about shutting down the message. If an existing problem does not reappear when you have shut down any error messages that power is off and components will be lost. Starting Your Computer ...in a limited state. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. You may want to ensure that may want to remove and replace the battery for at least 8 seconds. NOTE: Unsaved data associated with ...
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... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it automatically. You can also end (or close) the application by other than by using the Add or Remove Programs utility, you may...
... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it automatically. You can also end (or close) the application by other than by using the Add or Remove Programs utility, you may...
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Cleaning Your Computer Before You Start Read the safety instructions available in the Dell™ safety information that come with your computer. Do not allow water to manage and improve its performance. Cleaning Optical Drives and Optical Drive Media... try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) Turn off and unplug the computer from the electrical outlet. If you notice problems, such as an overview of the options provided. FOR MORE INFORMATION: To learn more about cleaning the individual components of the monitor with a soft cloth...
Cleaning Your Computer Before You Start Read the safety instructions available in the Dell™ safety information that come with your computer. Do not allow water to manage and improve its performance. Cleaning Optical Drives and Optical Drive Media... try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) Turn off and unplug the computer from the electrical outlet. If you notice problems, such as an overview of the options provided. FOR MORE INFORMATION: To learn more about cleaning the individual components of the monitor with a soft cloth...
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... monitor the status of your computer. advanced system tool to view security, application, and system events to manage and update system security for errors or problem areas. Computer Management - Adjust visual effects - Adjust power settings - delete unnecessary or temporary files on your hard disk to increase the storage space on your...
... monitor the status of your computer. advanced system tool to view security, application, and system events to manage and update system security for errors or problem areas. Computer Management - Adjust visual effects - Adjust power settings - delete unnecessary or temporary files on your hard disk to increase the storage space on your...
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... License Agreement. Maintenance Tasks (Enhance Performance and Ensure Security) 129 Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of the components. Software Based Performance Tuning NVIDIA Enthusiast System Architecture (ESA...) is a PC protocol for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more about ESA, see nvidia.com/object/nvidia_esa.html. NOTICE: System Setup allows users...
... License Agreement. Maintenance Tasks (Enhance Performance and Ensure Security) 129 Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of the components. Software Based Performance Tuning NVIDIA Enthusiast System Architecture (ESA...) is a PC protocol for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more about ESA, see nvidia.com/object/nvidia_esa.html. NOTICE: System Setup allows users...