Dell Technology Guide
Page 19
... you Begin 269 Reinstalling Windows XP or Windows Vista . . . . 269 20 Troubleshooting 271 Troubleshooting Tools 272 Power Lights for Desktop Computers 273 Diagnostic Lights for Desktop Computers . . . . . 274 Diagnostic Lights for Laptop Computers 275 System Messages for Desktop Computers. . . . . 275 System Messages for Laptop Computers . . . . . 276 Windows Hardware Troubleshooter 280 Running the Dell Diagnostics 281 Contents 19
... you Begin 269 Reinstalling Windows XP or Windows Vista . . . . 269 20 Troubleshooting 271 Troubleshooting Tools 272 Power Lights for Desktop Computers 273 Diagnostic Lights for Desktop Computers . . . . . 274 Diagnostic Lights for Laptop Computers 275 System Messages for Desktop Computers. . . . . 275 System Messages for Laptop Computers . . . . . 276 Windows Hardware Troubleshooter 280 Running the Dell Diagnostics 281 Contents 19
Dell Technology Guide
Page 50
Unsupported resolution or color settings: If you change the display resolution from the Control Panel to determine the resolution of the desktop. 2 Click Personalize. Windows Vista® 1 Right-click an open area of your computer based on the monitor or display screen. The Personalize appearance .... 5 Click Apply to their native resolution, the resolution at the highest resolution. If you cannot determine the native resolution, set for this information. Troubleshooting Blurry text: If you choose a resolution or color palette that is ok, if not repeat step 4. 6 Click OK.
Unsupported resolution or color settings: If you change the display resolution from the Control Panel to determine the resolution of the desktop. 2 Click Personalize. Windows Vista® 1 Right-click an open area of your computer based on the monitor or display screen. The Personalize appearance .... 5 Click Apply to their native resolution, the resolution at the highest resolution. If you cannot determine the native resolution, set for this information. Troubleshooting Blurry text: If you choose a resolution or color palette that is ok, if not repeat step 4. 6 Click OK.
Dell Technology Guide
Page 244
... Control Panel, access the Display Properties menu. 2 From the Display Properties menu, select the Settings tab. Accessing the Settings tab of the desktop. 2 Click Personalize. The Settings tab allows you to Windows Help and Support. 3 Try different settings for Color quality and Screen resolution. 244... Resolution, move the slide bar to the left or right to a TV and Adjusting Display Settings The Settings tab also provides a Troubleshoot button, which takes you to set resolution color quality selection menu color quality selection menu Windows Vista 1 Right-click an open area ...
... Control Panel, access the Display Properties menu. 2 From the Display Properties menu, select the Settings tab. Accessing the Settings tab of the desktop. 2 Click Personalize. The Settings tab allows you to Windows Help and Support. 3 Try different settings for Color quality and Screen resolution. 244... Resolution, move the slide bar to the left or right to a TV and Adjusting Display Settings The Settings tab also provides a Troubleshoot button, which takes you to set resolution color quality selection menu color quality selection menu Windows Vista 1 Right-click an open area ...
Dell Technology Guide
Page 245
...on the screen. You can change the screen resolution. In pan mode, the entire screen cannot be displayed at the bottom of the desktop may not be visible. For example, the taskbar that supported by using an unsupported refresh rate. Before adjusting the refresh rate on the...the Display Properties window allows you can also click the Troubleshoot button to adjust the computer display. For help with specific problems, click the Troubleshoot button from the Settings tab. This action takes you to the Video Display Troubleshooter in your display and video card determine how much ...
...on the screen. You can change the screen resolution. In pan mode, the entire screen cannot be displayed at the bottom of the desktop may not be visible. For example, the taskbar that supported by using an unsupported refresh rate. Before adjusting the refresh rate on the...the Display Properties window allows you can also click the Troubleshoot button to adjust the computer display. For help with specific problems, click the Troubleshoot button from the Settings tab. This action takes you to the Video Display Troubleshooter in your display and video card determine how much ...
Dell Technology Guide
Page 263
... is then propagated over the public Internet. Microsoft®Windows® XP Pro Remote Desktop 263 Then the remote user calls the Remote Desktop host computer using the Remote Desktop feature, see "Windows XP Pro Remote Desktop configuration, use, and troubleshooting tips" in your Windows XP Professional Resource Kit. EXAMPLE: Some remote users take advantage...
... is then propagated over the public Internet. Microsoft®Windows® XP Pro Remote Desktop 263 Then the remote user calls the Remote Desktop host computer using the Remote Desktop feature, see "Windows XP Pro Remote Desktop configuration, use, and troubleshooting tips" in your Windows XP Professional Resource Kit. EXAMPLE: Some remote users take advantage...
Dell Technology Guide
Page 272
... in a certain sequence to indicate status and problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to indicate different power states, such as power,...and status lights. Some desktop computers have diagnostic lights. Use the Hardware Troubleshooter to resolve device configuration, compatibility problems, or operating status. These lights start and turn off or light in conjunction with the power lights. Dell Diagnostics can also indicate ...
... in a certain sequence to indicate status and problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to indicate different power states, such as power,...and status lights. Some desktop computers have diagnostic lights. Use the Hardware Troubleshooter to resolve device configuration, compatibility problems, or operating status. These lights start and turn off or light in conjunction with the power lights. Dell Diagnostics can also indicate ...
Dell Technology Guide
Page 273
Dell Support Utility Use this section, follow the safety instructions shipped with your computer. For additional safety best practices information, see the Service Manual for Desktop Computers CAUTION: Before you begin any of the ...an electrical outlet and that the power strip is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: On certain systems the power light is green. • If the power ... power connector on the front of your computer. Troubleshooting 273 Press a key on . Power Lights for your computing environment.
Dell Support Utility Use this section, follow the safety instructions shipped with your computer. For additional safety best practices information, see the Service Manual for Desktop Computers CAUTION: Before you begin any of the ...an electrical outlet and that the power strip is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: On certain systems the power light is green. • If the power ... power connector on the front of your computer. Troubleshooting 273 Press a key on . Power Lights for your computing environment.
Dell Technology Guide
Page 274
...your location, if applicable. - Ensure that the processor power cable is securely connected to the system board (see the Service Manual for Desktop Computers Some desktop computers have lights labeled with another device, such as a lamp. - When the computer starts normally, the lights flash, and then ... used to match the AC power at your computer). • If the power light is set to help identify the problem. 274 Troubleshooting Ensure that the main power cable and front panel cable are : - Remove and then reinstall any cards (see the documentation shipped with...
...your location, if applicable. - Ensure that the processor power cable is securely connected to the system board (see the Service Manual for Desktop Computers Some desktop computers have lights labeled with another device, such as a lamp. - When the computer starts normally, the lights flash, and then ... used to match the AC power at your computer). • If the power light is set to help identify the problem. 274 Troubleshooting Ensure that the main power cable and front panel cable are : - Remove and then reinstall any cards (see the documentation shipped with...
Dell Technology Guide
Page 275
...(see "Contacting Dell" on page 337 for assistance). C P U F A N F A I L U R E - D I S K R E A D F A I L U R E - System Messages for Desktop Computers NOTE: If the message you can use the status of the various diagnostic lights displayed, see "Contacting Dell" on the Dell Support website support.dell.com. FOR ...the meaning of certain features. Troubleshooting 275 During normal operation, the keyboard status lights display the current status of the various keyboard status lights displayed, see "Contacting Dell" on the Dell Support website support.dell.com. CPU fan failure. ...
...(see "Contacting Dell" on page 337 for assistance). C P U F A N F A I L U R E - D I S K R E A D F A I L U R E - System Messages for Desktop Computers NOTE: If the message you can use the status of the various diagnostic lights displayed, see "Contacting Dell" on the Dell Support website support.dell.com. FOR ...the meaning of certain features. Troubleshooting 275 During normal operation, the keyboard status lights display the current status of the various keyboard status lights displayed, see "Contacting Dell" on the Dell Support website support.dell.com. CPU fan failure. ...
Dell Technology Guide
Page 282
...boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer cannot display a screen image, see "Contacting Dell" on (or restart) your computer and try again. then, ...DELL™ logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you want to start the Dell Diagnostics from the Drivers and Utilities media. Select Diagnostics from the boot menu and press . 282 Troubleshooting...
...boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer cannot display a screen image, see "Contacting Dell" on (or restart) your computer and try again. then, ...DELL™ logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you want to start the Dell Diagnostics from the Drivers and Utilities media. Select Diagnostics from the boot menu and press . 282 Troubleshooting...
Dell Technology Guide
Page 283
..." on page 284. NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to run . Troubleshooting 283 NOTE: If you wait too long and the operating system logo appears, continue to wait until you see... the Microsoft Windows desktop; then, shut down your computer and try again. When the DELL logo appears, press immediately. then, shut down ...
..." on page 284. NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to run . Troubleshooting 283 NOTE: If you wait too long and the operating system logo appears, continue to wait until you see... the Microsoft Windows desktop; then, shut down your computer and try again. When the DELL logo appears, press immediately. then, shut down ...
Dell Technology Guide
Page 293
... restart your mouse, press and hold the power button for Laptop Computers" on your keyboard or moving your computer. Troubleshooting 293 See "Power Lights for Desktop Computers" on page 273 or "Diagnostic Lights for Desktop Computers" on page 274 or "Diagnostic Lights for at least 8 to get a response by pressing a key on page...
... restart your mouse, press and hold the power button for Laptop Computers" on your keyboard or moving your computer. Troubleshooting 293 See "Power Lights for Desktop Computers" on page 273 or "Diagnostic Lights for Desktop Computers" on page 274 or "Diagnostic Lights for at least 8 to get a response by pressing a key on page...
Dell Technology Guide
Page 296
... E N E T W O R K L I N G - For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Windows XP 1 Click Start → Control Panel→ Printers and Other Hardware→ Mouse. 2 Adjust the settings as needed ....Troubleshooting RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I V E R - R E I N S T A L L T H E M O U S E D R I N G S - See "Windows Hardware Troubleshooter" on page 79. For additional safety best practices information, see "Diagnostic Lights for Desktop...
... E N E T W O R K L I N G - For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Windows XP 1 Click Start → Control Panel→ Printers and Other Hardware→ Mouse. 2 Adjust the settings as needed ....Troubleshooting RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I V E R - R E I N S T A L L T H E M O U S E D R I N G S - See "Windows Hardware Troubleshooter" on page 79. For additional safety best practices information, see "Diagnostic Lights for Desktop...
Dell Technology Guide
Page 301
...setup program lists the correct device for Media Drives" on the computer. 4 At the Windows desktop, use the touch pad to the computer. To test the mouse controller (which affects pointer movement...the Pointing Devices test group in the Dell Diagnostics (see "Running the Dell Diagnostics" on using a mouse extension... N N E C T I V E R - Ensure that the sound is securely inserted into the headphone connector (see "System Setup" on page 307. Troubleshooting 301 R E I N S T A L L T H E T O U C H P A D D R I O N - If you are using the system setup program, see the documentation ...
...setup program lists the correct device for Media Drives" on the computer. 4 At the Windows desktop, use the touch pad to the computer. To test the mouse controller (which affects pointer movement...the Pointing Devices test group in the Dell Diagnostics (see "Running the Dell Diagnostics" on using a mouse extension... N N E C T I V E R - Ensure that the sound is securely inserted into the headphone connector (see "System Setup" on page 307. Troubleshooting 301 R E I N S T A L L T H E T O U C H P A D D R I O N - If you are using the system setup program, see the documentation ...
Dell Technology Guide
Page 303
...E C K T H E M O N I T O R S E T T I N G S - If the external monitor works, the computer display or video controller may be Troubleshooting 303 Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Personalization→ Display Settings. 2 Adjust Resolution and Colors settings, as needed. 3 3D... includes a subwoofer, ensure that the power cable for Color quality and Screen resolution. See the monitor documentation for Desktop Computers" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test....
...E C K T H E M O N I T O R S E T T I N G S - If the external monitor works, the computer display or video controller may be Troubleshooting 303 Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Personalization→ Display Settings. 2 Adjust Resolution and Colors settings, as needed. 3 3D... includes a subwoofer, ensure that the power cable for Color quality and Screen resolution. See the monitor documentation for Desktop Computers" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test....
Dell Technology Guide
Page 304
...power light is blue and the computer is not responding, see "Contacting Dell" on page 273. Contact Dell (see "Power Lights for your computer. For additional safety best practices information, see the Service Manual for Desktop Computers" on page 337). If the computer is plugged into a ...If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Ensure that the main power cable and front panel cable are securely connected to resume normal operation. Replace power protection devices, power...
...power light is blue and the computer is not responding, see "Contacting Dell" on page 273. Contact Dell (see "Power Lights for your computer. For additional safety best practices information, see the Service Manual for Desktop Computers" on page 337). If the computer is plugged into a ...If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Ensure that the main power cable and front panel cable are securely connected to resume normal operation. Replace power protection devices, power...
Dell Technology Guide
Page 350
...clock reset - ScanDisk often runs when you delete a shortcut, the original file is not affected. The SCSI can often be used for troubleshooting problems. S SAS - An I/O port often used to your computer reside in ROM. setup program - If you restart the computer after..., such as a handheld digital device or digital camera to install and configure hardware and software. Also, you call Dell for errors. you shut down your Windows desktop and doubleclick the icon, you can rename a shortcut icon. Some programs essential to the original SCSI parallel architecture). ...
...clock reset - ScanDisk often runs when you delete a shortcut, the original file is not affected. The SCSI can often be used for troubleshooting problems. S SAS - An I/O port often used to your computer reside in ROM. setup program - If you restart the computer after..., such as a handheld digital device or digital camera to install and configure hardware and software. Also, you call Dell for errors. you shut down your Windows desktop and doubleclick the icon, you can rename a shortcut icon. Some programs essential to the original SCSI parallel architecture). ...
Setup Guide
Page 5
... Media (Recommended 13 Connect to the Internet (Optional 14 Using Your Inspiron Desktop 18 Front View Features 18 Back View Features 20 Back Panel Connectors 22 Software Features 24 Dell Dock 25 Dell DataSafe Online Backup 26 Solving Problems 27 Beep Codes 27 Network Problems ...28 Power Problems 29 Memory Problems 31 Lockups and Software Problems 32 Using Support Tools 34 Dell Support Center 34 My Dell Downloads 35 System Messages 35 Hardware Troubleshooter 37 Dell ...
... Media (Recommended 13 Connect to the Internet (Optional 14 Using Your Inspiron Desktop 18 Front View Features 18 Back View Features 20 Back Panel Connectors 22 Software Features 24 Dell Dock 25 Dell DataSafe Online Backup 26 Solving Problems 27 Beep Codes 27 Network Problems ...28 Power Problems 29 Memory Problems 31 Lockups and Software Problems 32 Using Support Tools 34 Dell Support Center 34 My Dell Downloads 35 System Messages 35 Hardware Troubleshooter 37 Dell ...