Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or...
Dell Technology Guide
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... it stops. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T E S P E E D T O A S L O W E R R A T E - Optical Drive Problems NOTE: High-speed optical drive vibration is partially ejected. 3 Gently pull out the tray until the tray is normal and may prevent the operating system from starting. RUN CHECK DISK - 82 Drives and Media R U N THE DELL D I A G N O S T I C S - The drive makes a scraping or grinding sound • Ensure that...
... it stops. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T E S P E E D T O A S L O W E R R A T E - Optical Drive Problems NOTE: High-speed optical drive vibration is partially ejected. 3 Gently pull out the tray until the tray is normal and may prevent the operating system from starting. RUN CHECK DISK - 82 Drives and Media R U N THE DELL D I A G N O S T I C S - The drive makes a scraping or grinding sound • Ensure that...
Dell Technology Guide
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... 1 Click Start and click Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 288 Troubleshooting See "Running the Dell Diagnostics" on page 281. See "Sound and Speaker Problems" on page 299. NOTE: Because of data during the writing process. The optical drive must receive a steady stream of different regions worldwide...
... 1 Click Start and click Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 288 Troubleshooting See "Running the Dell Diagnostics" on page 281. See "Sound and Speaker Problems" on page 299. NOTE: Because of data during the writing process. The optical drive must receive a steady stream of different regions worldwide...
Dell Technology Guide
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Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Phone and Modem Options→ Modems. 2 Click the COM port for your ...Properties → Diagnostics→ Query Modem to verify that is not available on the screen to identify and resolve modem problems. Modem Helper is 3 meters (10 feet) or more in filenames. For help, contact your computer. Error Messages CAUTION..., the modem is not listed, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Ensure that was running when the message appeared. A R E Q U I R E D .
Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Phone and Modem Options→ Modems. 2 Click the COM port for your ...Properties → Diagnostics→ Query Modem to verify that is not available on the screen to identify and resolve modem problems. Modem Helper is 3 meters (10 feet) or more in filenames. For help, contact your computer. Error Messages CAUTION..., the modem is not listed, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Ensure that was running when the message appeared. A R E Q U I R E D .
Dell Technology Guide
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... Start → Control Panel→ Hardware and Sound. 2 Click Device Manager. I N S E R T B O O T A B L E M E D I N S YS T E M S E T U P - Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Troubleshooting 291 To remove and then ...reinstall the program: Windows Vista 1 Click Start → Control Panel→ Programs→ Programs and Features. 2 Select the program you want to use first. The drive cannot read the disk. IEEE 1394 Device Problems...
... Start → Control Panel→ Hardware and Sound. 2 Click Device Manager. I N S E R T B O O T A B L E M E D I N S YS T E M S E T U P - Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Troubleshooting 291 To remove and then ...reinstall the program: Windows Vista 1 Click Start → Control Panel→ Programs→ Programs and Features. 2 Select the program you want to use first. The drive cannot read the disk. IEEE 1394 Device Problems...
Dell Technology Guide
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...to verify that the network is off (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed . If the link integrity ... the safety instructions shipped with your computer or see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. C H E C K T H E N E T W O R K L I N G - Replace the network cable. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions...
...to verify that the network is off (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed . If the link integrity ... the safety instructions shipped with your computer or see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. C H E C K T H E N E T W O R K L I N G - Replace the network cable. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions...
Dell Technology Guide
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...- For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS...E E L E C T R I O N - Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Printers. 2 If the printer is listed, right-click the printer icon. 3 Click Properties→ Ports. SEE THE...to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for your computer. See the printer documentation ...
...- For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS...E E L E C T R I O N - Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Printers. 2 If the printer is listed, right-click the printer icon. 3 Click Properties→ Ports. SEE THE...to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for your computer. See the printer documentation ...
Dell Technology Guide
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... scanner has a locking tab or button). For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. See the scanner documentation for instructions. Ensure that the scanner cables are securely connected to the scanner and... the computer. Troubleshooting 299 VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer....
... scanner has a locking tab or button). For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. See the scanner documentation for instructions. Ensure that the scanner cables are securely connected to the scanner and... the computer. Troubleshooting 299 VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer....
Dell Technology Guide
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...Dell Diagnostics (see "Running the Dell Diagnostics" on page 307. C H E C K T H E M O U S E C A B L E - TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down the computer. TE S T T H E M O U S E C O N T R O L L E R - Troubleshooting 301 A D J U S T T H E W I V E R - Touch Pad or Mouse Problems...W S V O L U M E C O N T R O L - See "Installing Drivers for Media Drives" on the computer. 4 At the Windows desktop, use the touch pad to the computer. No Sound From Headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I N G S - If the touch pad ...
...Dell Diagnostics (see "Running the Dell Diagnostics" on page 307. C H E C K T H E M O U S E C A B L E - TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down the computer. TE S T T H E M O U S E C O N T R O L L E R - Troubleshooting 301 A D J U S T T H E W I V E R - Touch Pad or Mouse Problems...W S V O L U M E C O N T R O L - See "Installing Drivers for Media Drives" on the computer. 4 At the Windows desktop, use the touch pad to the computer. No Sound From Headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I N G S - If the touch pad ...