Dell Technology Guide
Page 20
... Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21...
... Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21...
Dell Technology Guide
Page 107
... to identify which Windows mode you have shut down your computer in Safe Mode, you troubleshoot the problem later. Shutting Down Your Computer 107 Press and hold the power button for Windows that may want to run Windows are using. Starting Your Computer in Safe Mode...• Your system administrator • support.dell.com. FOR MORE INFORMATION: To learn more about shutting down with active programs will reset when the power is a troubleshooting option for at least 8 seconds. Write down the message. If an existing problem does not reappear when you may be lost...
... to identify which Windows mode you have shut down your computer in Safe Mode, you troubleshoot the problem later. Shutting Down Your Computer 107 Press and hold the power button for Windows that may want to run Windows are using. Starting Your Computer in Safe Mode...• Your system administrator • support.dell.com. FOR MORE INFORMATION: To learn more about shutting down with active programs will reset when the power is a troubleshooting option for at least 8 seconds. Write down the message. If an existing problem does not reappear when you may be lost...
Dell Technology Guide
Page 128
... Maintenance Tasks (Enhance Performance and Ensure Security) disable some of your computer. and adjust battery usage for errors or problem areas. advanced security tool to check for laptop computers. Adjust visual effects - delete unnecessary or temporary files on your...Maintenance→ Administrative Tools. 2 Select one of system services, event viewer, and other storage, and service system utilities. change power-related settings so that your computer's performance: Manage startup programs - index options to optimize performance. Open Disk Cleanup - provides ...
... Maintenance Tasks (Enhance Performance and Ensure Security) disable some of your computer. and adjust battery usage for errors or problem areas. advanced security tool to check for laptop computers. Adjust visual effects - delete unnecessary or temporary files on your...Maintenance→ Administrative Tools. 2 Select one of system services, event viewer, and other storage, and service system utilities. change power-related settings so that your computer's performance: Manage startup programs - index options to optimize performance. Open Disk Cleanup - provides ...
Dell Technology Guide
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... or laptop computer may need to be used to run a more complete system test to resolve the problem. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information on the screen and look for the message in the System Messages... the troubleshooting tools you may display messages indicating errors or problems, which need to diagnose and resolve problems on your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to indicate...
... or laptop computer may need to be used to run a more complete system test to resolve the problem. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information on the screen and look for the message in the System Messages... the troubleshooting tools you may display messages indicating errors or problems, which need to diagnose and resolve problems on your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to indicate...
Dell Technology Guide
Page 274
... the Service Manual for Desktop Computers Some desktop computers have lights labeled with your computer). • If the power light is set to help identify the problem. 274 Troubleshooting Remove and then reinstall any cards (see the documentation shipped with another device, such as a... Lights for your computer). • Eliminate interference. Ensure that the electrical outlet is receiving electrical power, but an internal power problem may be used to match the AC power at your computer). - Remove and then reinstall the memory modules (see the documentation shipped with ...
... the Service Manual for Desktop Computers Some desktop computers have lights labeled with your computer). • If the power light is set to help identify the problem. 274 Troubleshooting Remove and then reinstall any cards (see the documentation shipped with another device, such as a... Lights for your computer). • Eliminate interference. Ensure that the electrical outlet is receiving electrical power, but an internal power problem may be used to match the AC power at your computer). - Remove and then reinstall the memory modules (see the documentation shipped with ...
Dell Technology Guide
Page 277
... correct (see "Running the Dell Diagnostics" on page 308. D I S K D R I V E - RUN THE SETUP UTILITY TO E N A B L E T H E S E M E S S A G E S . - R E A D F A I L U R E O N I N T E R N A L H A R D D R I V E - See "Drive Problems" on page 308). Enter the... on page 287. TIME-OF-DAY CLOCK STOPPED - MEMORY DOUBLE WORD LOGIC FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - See "Lockups and Software Problems" on page 292. P R E S S F 5 T O R U N O N B O A R D D I A G N O S T I V E - POWER WARNING MESSAGES HAVE BEEN DISABLED. R E A D F A I L U R E O N S E C O N D I N T E R N A ...
... correct (see "Running the Dell Diagnostics" on page 308. D I S K D R I V E - RUN THE SETUP UTILITY TO E N A B L E T H E S E M E S S A G E S . - R E A D F A I L U R E O N I N T E R N A L H A R D D R I V E - See "Drive Problems" on page 308). Enter the... on page 287. TIME-OF-DAY CLOCK STOPPED - MEMORY DOUBLE WORD LOGIC FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - See "Lockups and Software Problems" on page 292. P R E S S F 5 T O R U N O N B O A R D D I A G N O S T I V E - POWER WARNING MESSAGES HAVE BEEN DISABLED. R E A D F A I L U R E O N S E C O N D I N T E R N A ...
Dell Technology Guide
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...or time (see "Contacting Dell" on page 308). If the problem persists, replace the CMOS battery. THE AC POWER ADAPTER TYPE CANNOT BE DETERMINED. THE AC POWER ADAPTER WATTAGE AND TYPE CANNOT BE DETERMINED. YOU SHOULD UNDOCK, REDOCK, ATTACH THE POWER ADAPTER, OR PLUG IN THE POWER CORD. IF YOU DID .... STRIKE THE F3 KEY (BEFORE THE F1 OR F2 KEY) IF YOU DO NOT WANT TO SEE POWER WARNING MESSAGES AGAIN. If the problem persists, replace the CMOS battery. Run the Dell Diagnostics (see your computer's Service Manual). • If memory was not removed or installed, memory module...
...or time (see "Contacting Dell" on page 308). If the problem persists, replace the CMOS battery. THE AC POWER ADAPTER TYPE CANNOT BE DETERMINED. THE AC POWER ADAPTER WATTAGE AND TYPE CANNOT BE DETERMINED. YOU SHOULD UNDOCK, REDOCK, ATTACH THE POWER ADAPTER, OR PLUG IN THE POWER CORD. IF YOU DID .... STRIKE THE F3 KEY (BEFORE THE F1 OR F2 KEY) IF YOU DO NOT WANT TO SEE POWER WARNING MESSAGES AGAIN. If the problem persists, replace the CMOS battery. Run the Dell Diagnostics (see your computer's Service Manual). • If memory was not removed or installed, memory module...
Dell Technology Guide
Page 280
... the AC adapter or docking station may be defective. YOUR SYSTEM AUTOMATICALLY POWERED OFF BECAUSE IT BECAME WARMER THAN EXPECTED. IF THE PROBLEM R E C U R S , P L E A S E C A L L D E L L S U P P O R T W I N U E . - Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 337). ***PROCESSOR SSDT DATA NOT FOUND*** OPERATING SYSTEM POWER MANAGEMENT FOR MULTI CORE PROCESSORS WILL BE DISABLED. - ***UL CIRCUIT TRIPPED*** THE...
... the AC adapter or docking station may be defective. YOUR SYSTEM AUTOMATICALLY POWERED OFF BECAUSE IT BECAME WARMER THAN EXPECTED. IF THE PROBLEM R E C U R S , P L E A S E C A L L D E L L S U P P O R T W I N U E . - Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 337). ***PROCESSOR SSDT DATA NOT FOUND*** OPERATING SYSTEM POWER MANAGEMENT FOR MULTI CORE PROCESSORS WILL BE DISABLED. - ***UL CIRCUIT TRIPPED*** THE...
Dell Technology Guide
Page 288
..." on power management modes. See "Windows Hardware Troubleshooter" on page 281. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the drive or the media. The optical drive must receive a steady stream of your computer's Documentation and see "Running the Dell Diagnostics" on page 299. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D I C S - See "Sound and Speaker Problems...
..." on power management modes. See "Windows Hardware Troubleshooter" on page 281. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the drive or the media. The optical drive must receive a steady stream of your computer's Documentation and see "Running the Dell Diagnostics" on page 299. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D I C S - See "Sound and Speaker Problems...
Dell Technology Guide
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... the computer turns off), and then restart your computer. Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION ... installed on your keyboard or moving your mouse, press and hold the power button for information. • Ensure that the program is installed and configured...8594; Program Compatibility 2 Follow the instructions on page 337. See the software documentation for at www.dell.com/regulatory_compliance. See "Contacting Dell" on the screen. 3 A solid blue screen appears TU R N T H E C O M P U T...
... the computer turns off), and then restart your computer. Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION ... installed on your keyboard or moving your mouse, press and hold the power button for information. • Ensure that the program is installed and configured...8594; Program Compatibility 2 Follow the instructions on page 337. See the software documentation for at www.dell.com/regulatory_compliance. See "Contacting Dell" on the screen. 3 A solid blue screen appears TU R N T H E C O M P U T...
Dell Technology Guide
Page 296
...Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your network settings are correct and that the network cable is functioning. See "Power... C H E C K Y O U R N E T W O R K S E T T I N G - R U N T H E H A R D W A R E TR O U B L E S H O O T E R - For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - R U N T H E H A R D W A R E TR O U B L E S H O O T E R - I F T H E ...
...Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your network settings are correct and that the network cable is functioning. See "Power... C H E C K Y O U R N E T W O R K S E T T I N G - R U N T H E H A R D W A R E TR O U B L E S H O O T E R - For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - R U N T H E H A R D W A R E TR O U B L E S H O O T E R - I F T H E ...
Dell Technology Guide
Page 297
... the system board (see the Service Manual for your computer). The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is set to match the AC power at your location (if applicable). • Ensure that the electrical outlet is green. I F T H E P O W E R L I G H T I S B L I N K I S S T E A D Y A M B E R - NOTE...
... the system board (see the Service Manual for your computer). The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is set to match the AC power at your location (if applicable). • Ensure that the electrical outlet is green. I F T H E P O W E R L I G H T I S B L I N K I S S T E A D Y A M B E R - NOTE...
Dell Technology Guide
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... THE PRINTER DOCUMENTATION FOR INFORMATION ON REINSTALLING THE PRINTER DRIVER. - 298 Troubleshooting For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for setup and troubleshooting information.
... THE PRINTER DOCUMENTATION FOR INFORMATION ON REINSTALLING THE PRINTER DRIVER. - 298 Troubleshooting For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for setup and troubleshooting information.
Dell Technology Guide
Page 302
...firmly press the button to ensure that the monitor is turned on. • If the power light is blinking, press a key on the setup diagram for your graphics card, go to support.dell.com. For additional safety best practices information, see the monitor's documentation. For information about ... is required for troubleshooting purposes. Ensure that the monitor cable is connected as a lamp. 302 Troubleshooting Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to the computer. • Swap the computer and monitor...
...firmly press the button to ensure that the monitor is turned on. • If the power light is blinking, press a key on the setup diagram for your graphics card, go to support.dell.com. For additional safety best practices information, see the monitor's documentation. For information about ... is required for troubleshooting purposes. Ensure that the monitor cable is connected as a lamp. 302 Troubleshooting Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to the computer. • Swap the computer and monitor...
Dell Technology Guide
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... is turned on page 273. Ensure that the power strip is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. defective. NOTE: On certain systems the power light is green. • If the power light is blinking blue, the computer is in known...
... is turned on page 273. Ensure that the power strip is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. defective. NOTE: On certain systems the power light is green. • If the power light is blinking blue, the computer is in known...
Dell Technology Guide
Page 350
...serial version of files. ScanDisk - The SCSI can rename a shortcut icon. A program that checks files, folders, and the hard disk's surface for troubleshooting problems. S SAS - If you delete a shortcut, the original file is used in ROM. SIM - you shut down the computer. RPM - RTC - serial... at support.dell.com or when you can connect many devices using a single controller. Shortcut icons do not change the location of the ATA (IDE) interface. Subscriber Identity Module - Battery-powered clock on the SCSI controller bus. An I/O port often used to connect ...
...serial version of files. ScanDisk - The SCSI can rename a shortcut icon. A program that checks files, folders, and the hard disk's surface for troubleshooting problems. S SAS - If you delete a shortcut, the original file is used in ROM. SIM - you shut down the computer. RPM - RTC - serial... at support.dell.com or when you can connect many devices using a single controller. Shortcut icons do not change the location of the ATA (IDE) interface. Subscriber Identity Module - Battery-powered clock on the SCSI controller bus. An I/O port often used to connect ...
Setup Guide
Page 5
...Inspiron One 16 Right View Features 16 Right Panel Buttons and Connectors 18 Left View Features 20 Using the Optical Drive 22 Back View Features 24 Back Panel Connectors 26 Display Features 28 Software Features 30 Dell Dock 34 Solving Problems 35 Beep Codes 35 Network Problems 36 Power Problems 37 Memory Problems... 38 Lockups and Software Problems 39 Using Support Tools 41 Dell Support Center 41 System Messages 42 Hardware ...
...Inspiron One 16 Right View Features 16 Right Panel Buttons and Connectors 18 Left View Features 20 Using the Optical Drive 22 Back View Features 24 Back Panel Connectors 26 Display Features 28 Software Features 30 Dell Dock 34 Solving Problems 35 Beep Codes 35 Network Problems 36 Power Problems 37 Memory Problems... 38 Lockups and Software Problems 39 Using Support Tools 41 Dell Support Center 41 System Messages 42 Hardware ...
Setup Guide
Page 38
... on the integrated network connector lets you verify that your connection to the network. Indicates no activity on page 13). Solving Problems Network Problems Wireless Connections If the wireless network connection is only for wireless connections. The cable is loose or damaged. • Check ...the cable to ensure it is powered on the network. • Off - A good connection exists between a 10/100-Mbps network and the computer. • ...
... on the integrated network connector lets you verify that your connection to the network. Indicates no activity on page 13). Solving Problems Network Problems Wireless Connections If the wireless network connection is only for wireless connections. The cable is loose or damaged. • Check ...the cable to ensure it is powered on the network. • Off - A good connection exists between a 10/100-Mbps network and the computer. • ...
Setup Guide
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...). 37 There may also be an issue with the system board. • Press the power button to indicate the error. For assistance, contact Dell (see "Contacting Dell" on page 60). Solving Problems Power Problems If the power light is turned on. If the power light is working by testing it with the three BIOS beep codes to resume...
...). 37 There may also be an issue with the system board. • Press the power button to indicate the error. For assistance, contact Dell (see "Contacting Dell" on page 60). Solving Problems Power Problems If the power light is turned on. If the power light is working by testing it with the three BIOS beep codes to resume...
Setup Guide
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I Internet connection 12 ISP Internet Service Provider 12 L line-in connector 19 M media card reader 19 memory minimum and maximum 65 memory problems solving 38 Memory Stick reader 19 memory support 65 microphone connector 19 MMC 19 Multi Media Card reader 19 N network connection fixing 36 network speed testing 36 P physical specifications 66 ports and connectors 65 power button and light 17 power problems, solving 37 power specifications 66 problems, solving 35 processor 64 products information and purchasing 57 Index 71
I Internet connection 12 ISP Internet Service Provider 12 L line-in connector 19 M media card reader 19 memory minimum and maximum 65 memory problems solving 38 Memory Stick reader 19 memory support 65 microphone connector 19 MMC 19 Multi Media Card reader 19 N network connection fixing 36 network speed testing 36 P physical specifications 66 ports and connectors 65 power button and light 17 power problems, solving 37 power specifications 66 problems, solving 35 processor 64 products information and purchasing 57 Index 71