Dell Technology Guide
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...Corporation in default view. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. represents Windows Vista Start button. Microsoft, Windows, Internet Explorer, Windows Vista, and the Windows Vista start button logo are trademarks...in this document is a trademark owned by Dell Inc. Dell Inc. A01 NOTICE: A NOTICE indicates either trademarks or registered trademarks of Dell Inc.; NOTE: Steps may not apply to all Dell systems. © 2007-2008 Dell Inc. represents Windows XP Start button. All rights reserved. Reproduction ...
...Corporation in default view. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. represents Windows Vista Start button. Microsoft, Windows, Internet Explorer, Windows Vista, and the Windows Vista start button logo are trademarks...in this document is a trademark owned by Dell Inc. Dell Inc. A01 NOTICE: A NOTICE indicates either trademarks or registered trademarks of Dell Inc.; NOTE: Steps may not apply to all Dell systems. © 2007-2008 Dell Inc. represents Windows XP Start button. All rights reserved. Reproduction ...
Dell Technology Guide
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...Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 ...Configuration 87 Setting Your Computer to RAID-Enabled Mode 87 Configuring RAID 88 7 Shutting Down Your Computer 99 Windows Vista 99 Windows® XP...
...Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 ...Configuration 87 Setting Your Computer to RAID-Enabled Mode 87 Configuring RAID 88 7 Shutting Down Your Computer 99 Windows Vista 99 Windows® XP...
Dell Technology Guide
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... the Internet. . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176...
... the Internet. . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176...
Dell Technology Guide
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... With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card Wizard to Configure Display Settings 247 Contents 17
... With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card Wizard to Configure Display Settings 247 Contents 17
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... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Technology Guide
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S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
Dell Technology Guide
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...8594; Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer information. Windows® XP User's Guides To view the user's guides available on page 26). ...Basic Information Click Start → Help and Support→ Tools (from the Pick a Task options) to view your computer information and to view your computer, click Start → Help and Support→ Dell User...
...8594; Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer information. Windows® XP User's Guides To view the user's guides available on page 26). ...Basic Information Click Start → Help and Support→ Tools (from the Pick a Task options) to view your computer information and to view your computer, click Start → Help and Support→ Dell User...
Dell Technology Guide
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... the Show the touch pointer when I'm interacting with items on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
... the Show the touch pointer when I'm interacting with items on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
Dell Technology Guide
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...the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 Keyboard Your keyboard provides different sets of keys to reinstall the driver. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys ...8226; Numeric keypad of a Device Problem" on most laptop computers is the Source of numbers grouped together like those on an adding machine (The numeric keypad on page 79. For more...
...the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 Keyboard Your keyboard provides different sets of keys to reinstall the driver. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys ...8226; Numeric keypad of a Device Problem" on most laptop computers is the Source of numbers grouped together like those on an adding machine (The numeric keypad on page 79. For more...
Dell Technology Guide
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... Connect or install a new device. Determining Whether a Device Driver is the Source of the Driver If a problem occurs on the device icon. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears...driver was installed, and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the ...
... Connect or install a new device. Determining Whether a Device Driver is the Source of the Driver If a problem occurs on the device icon. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears...driver was installed, and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the ...
Dell Technology Guide
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Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. If the drive is defective. • Insert a bootable disc and restart the computer. FOR DRIVES ...174; (BD) to which you are installing the driver. 6 Click the Driver tab→ Update Driver→ Browse my computer for Dell computers. See the user documentation that came with your Drivers and Utilities media provide approved drivers for driver software. 7 Click Browse, and ...
Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. If the drive is defective. • Insert a bootable disc and restart the computer. FOR DRIVES ...174; (BD) to which you are installing the driver. 6 Click the Driver tab→ Update Driver→ Browse my computer for Dell computers. See the user documentation that came with your Drivers and Utilities media provide approved drivers for driver software. 7 Click Browse, and ...
Dell Technology Guide
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...disc is partially ejected. 3 Gently pull out the tray until the tray is inserted properly. RUN CHECK DISK - 82 Drives and Media See "Running the Dell Diagnostics" on . The drive makes a scraping or grinding sound • Ensure that the sound is not caused by a program. • Ensure that ...the computer is normal and may prevent the operating system from starting. Optical Drive Problems NOTE: High-speed optical drive vibration is shut down. 2 Straighten a paper clip and insert one end into the eject hole at the front of...
...disc is partially ejected. 3 Gently pull out the tray until the tray is inserted properly. RUN CHECK DISK - 82 Drives and Media See "Running the Dell Diagnostics" on . The drive makes a scraping or grinding sound • Ensure that the sound is not caused by a program. • Ensure that ...the computer is normal and may prevent the operating system from starting. Optical Drive Problems NOTE: High-speed optical drive vibration is shut down. 2 Straighten a paper clip and insert one end into the eject hole at the front of...
Dell Technology Guide
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HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem.
HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem.
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... and Support: click Start or → Help and Support. 102 Shutting Down Your Computer In order to continue work, you may have to find the problem and fix it automatically. Applications tab program not responding End Task button If a program on your computer stops responding or appears frozen, Windows will be...
... and Support: click Start or → Help and Support. 102 Shutting Down Your Computer In order to continue work, you may have to find the problem and fix it automatically. Applications tab program not responding End Task button If a program on your computer stops responding or appears frozen, Windows will be...
Dell Technology Guide
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...Windows mode you restart your computer in Safe Mode Safe mode is a troubleshooting option for at least 8 seconds. If an existing problem does not reappear when you start your computer. FOR MORE INFORMATION: To learn more about shutting down any error messages that may want...Shutting Down Your Computer 107 The words "Safe Mode" appear in Safe Mode, you troubleshoot the problem later. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. The error reporting dialog box will be displayed. Press and hold the power button for ...
...Windows mode you restart your computer in Safe Mode Safe mode is a troubleshooting option for at least 8 seconds. If an existing problem does not reappear when you start your computer. FOR MORE INFORMATION: To learn more about shutting down any error messages that may want...Shutting Down Your Computer 107 The words "Safe Mode" appear in Safe Mode, you troubleshoot the problem later. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. The error reporting dialog box will be displayed. Press and hold the power button for ...
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... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer. You can also end (or close) the application by other than by using the Add or Remove Programs utility...
... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer. You can also end (or close) the application by other than by using the Add or Remove Programs utility...
Dell Technology Guide
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... → Help and Support. Cleaning Optical Drives and Optical Drive Media NOTICE: Always use aerosol cleaners, flammable liquid, or other spray cleaners. If you notice problems, such as an overview of your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) Tools are available through your... as skipping, with your computer. Cleaning Your Computer Before You Start Read the safety instructions available in the drive. Never touch the lens in the Dell™ safety information that come with water.
... → Help and Support. Cleaning Optical Drives and Optical Drive Media NOTICE: Always use aerosol cleaners, flammable liquid, or other spray cleaners. If you notice problems, such as an overview of your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) Tools are available through your... as skipping, with your computer. Cleaning Your Computer Before You Start Read the safety instructions available in the drive. Never touch the lens in the Dell™ safety information that come with water.
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...- advanced system tool to view security, application, and system events to help you find what you are looking for errors or problem areas. index options to check for on your hard disk to optimize performance. advanced security tool to improve performance. change how menus... the following options in the Tasks area to system tools, such as Event Viewer and System Information. Adjust visual effects - Windows® XP 1 Click Start → Control Panel→ Performance and Maintenance→ Administrative Tools. 2 Select one of the available options to monitor the...
...- advanced system tool to view security, application, and system events to help you find what you are looking for errors or problem areas. index options to check for on your hard disk to optimize performance. advanced security tool to improve performance. change how menus... the following options in the Tasks area to system tools, such as Event Viewer and System Information. Adjust visual effects - Windows® XP 1 Click Start → Control Panel→ Performance and Maintenance→ Administrative Tools. 2 Select one of the available options to monitor the...
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...section of the components. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of System Setup provide users with ESA, Dell has preinstalled applications for monitoring and "tweaking" the performance of the NVIDIA Control... is a PC protocol for computer performance to accept an End User License Agreement. Performance - monitors your system performance to detect problems. FOR MORE INFORMATION: To learn more about ESA, see "System Setup" on your computer includes components compatible with enhanced access...
...section of the components. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of System Setup provide users with ESA, Dell has preinstalled applications for monitoring and "tweaking" the performance of the NVIDIA Control... is a PC protocol for computer performance to accept an End User License Agreement. Performance - monitors your system performance to detect problems. FOR MORE INFORMATION: To learn more about ESA, see "System Setup" on your computer includes components compatible with enhanced access...