XPS 13 Service Manual
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Removing the system board 68 Prerequisites 68 Procedure 68 Replacing the system board 73 Procedure 73 Post-requisites 74 Entering the Service Tag in the BIOS setup program 74 Removing the power-adapter port 75 Prerequisites 75 Procedure 75 Replacing the power-adapter port 77 Procedure 77 Post-requisites 77 Removing the fan 78 Prerequisites 78 Procedure 78 Replacing the fan 81 Procedure 81 Post-requisites 81 Removing the keyboard 82 Prerequisites 82 Procedure 83 Replacing the keyboard 86 Procedure 86 Post-requisites 86 7
Removing the system board 68 Prerequisites 68 Procedure 68 Replacing the system board 73 Procedure 73 Post-requisites 74 Entering the Service Tag in the BIOS setup program 74 Removing the power-adapter port 75 Prerequisites 75 Procedure 75 Replacing the power-adapter port 77 Procedure 77 Post-requisites 77 Removing the fan 78 Prerequisites 78 Procedure 78 Replacing the fan 81 Procedure 81 Post-requisites 81 Removing the keyboard 82 Prerequisites 82 Procedure 83 Replacing the keyboard 86 Procedure 86 Post-requisites 86 7
XPS 13 Service Manual
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... driver 93 Downloading the chipset driver 94 Downloading the network driver 95 System setup 96 Boot Sequence 96 Navigation keys 96 System setup 97 Entering BIOS setup program 97 System setup options 98 System and setup password 105 Assigning a system setup password 106 Deleting or changing an existing system setup password...
... driver 93 Downloading the chipset driver 94 Downloading the network driver 95 System setup 96 Boot Sequence 96 Navigation keys 96 System setup 97 Entering BIOS setup program 97 System setup options 98 System and setup password 105 Assigning a system setup password 106 Deleting or changing an existing system setup password...
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Troubleshooting 108 Flashing the BIOS 108 Flashing BIOS (USB key 108 Enhanced Pre-Boot System Assessment (ePSA) diagnostics 109 Running the ePSA Diagnostics 109 System diagnostic lights 110 Flea power release 111 Wi-Fi power cycle 112 Getting help and contacting Dell 113 Self-help resources 113 Contacting Dell 114 9
Troubleshooting 108 Flashing the BIOS 108 Flashing BIOS (USB key 108 Enhanced Pre-Boot System Assessment (ePSA) diagnostics 109 Running the ePSA Diagnostics 109 System diagnostic lights 110 Flea power release 111 Wi-Fi power cycle 112 Getting help and contacting Dell 113 Self-help resources 113 Contacting Dell 114 9
XPS 13 Service Manual
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For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program's settings to default. Procedure 1 Disconnect the coin-cell battery cable from the system board. 34 After working ... your computer. Removing the coin-cell battery WARNING: Before working inside your computer, read the safety information that you note the BIOS setup program's settings before removing the coin-cell battery. It is recommended that shipped with your computer and follow the instructions in...
For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program's settings to default. Procedure 1 Disconnect the coin-cell battery cable from the system board. 34 After working ... your computer. Removing the coin-cell battery WARNING: Before working inside your computer, read the safety information that you note the BIOS setup program's settings before removing the coin-cell battery. It is recommended that shipped with your computer and follow the instructions in...
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...4 Remove the solid-state drive. 5 Remove the heat sink. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. You must make the appropriate changes again after you replace the system board. NOTE: Before disconnecting the cables from the system ...board, note the location of the connectors so that secures the antenna cables and power-adapter port cable to the BIOS using the BIOS setup program. Procedure 1 Peel off the tape that you can reconnect the cables correctly after you replace the system board. You...
...4 Remove the solid-state drive. 5 Remove the heat sink. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. You must make the appropriate changes again after you replace the system board. NOTE: Before disconnecting the cables from the system ...board, note the location of the connectors so that secures the antenna cables and power-adapter port cable to the BIOS using the BIOS setup program. Procedure 1 Peel off the tape that you can reconnect the cables correctly after you replace the system board. You...
XPS 13 Service Manual
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...holes on the system board. 7 Replace the two screws (M2x3) that secure the display-cable bracket to the BIOS using the BIOS setup program. You must make the appropriate changes again after you have made to system board. 8 Adhere the... tapes that shipped with your computer and follow the instructions in the BIOS setup program after you replace the system board. NOTE: Replacing the system board removes any changes you replace the.... For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
...holes on the system board. 7 Replace the two screws (M2x3) that secure the display-cable bracket to the BIOS using the BIOS setup program. You must make the appropriate changes again after you have made to system board. 8 Adhere the... tapes that shipped with your computer and follow the instructions in the BIOS setup program after you replace the system board. NOTE: Replacing the system board removes any changes you replace the.... For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
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Post-requisites 1 Replace the heat sink. 2 Replace the solid-state drive. 3 Replace the wireless card. 4 Replace the battery. 5 Replace the base cover. Entering the Service Tag in the Service Tag Input field. NOTE: Service tag is the alphanumeric identifier located at the back side of your computer. 2 Press F2 when the Dell logo is displayed to enter the BIOS setup program. 3 Navigate to the Main tab and enter the Service Tag in the BIOS setup program 1 Turn on or restart your computer. 74
Post-requisites 1 Replace the heat sink. 2 Replace the solid-state drive. 3 Replace the wireless card. 4 Replace the battery. 5 Replace the base cover. Entering the Service Tag in the Service Tag Input field. NOTE: Service tag is the alphanumeric identifier located at the back side of your computer. 2 Press F2 when the Dell logo is displayed to enter the BIOS setup program. 3 Navigate to the Main tab and enter the Service Tag in the BIOS setup program 1 Turn on or restart your computer. 74
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...settings in your computer, such as the amount of RAM and the size of hard drive installed, and enabling or disabling base devices. Entering BIOS setup program 1 Turn on (or restart) your computer work incorrectly. System setup CAUTION: Unless you to the previous page until you write down...in the selected field (if applicable) or follow the link in the main screen displays a message that you view the main screen. Use the BIOS Setup program for future reference. Pressing Esc in the field. Moves to save any unsaved changes and restarts the system. Expands or collapses a ...
...settings in your computer, such as the amount of RAM and the size of hard drive installed, and enabling or disabling base devices. Entering BIOS setup program 1 Turn on (or restart) your computer work incorrectly. System setup CAUTION: Unless you to the previous page until you write down...in the selected field (if applicable) or follow the link in the main screen displays a message that you view the main screen. Use the BIOS Setup program for future reference. Pressing Esc in the field. Moves to save any unsaved changes and restarts the system. Expands or collapses a ...
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...turn off your computer and try again. DIMM A Size Displays the DIMM A memory size. 2 During POST, when the DELL logo is displayed, watch for it, and then press F2. Service Tag Displays the Service Tag of the computer. Manufacture.... Ownership Tag Displays the ownership tag of the computer. System setup options-System information menu General-System Information System Information BIOS Version Displays the BIOS version number. Table 4. Ownership Date Displays the ownership date of the computer. Memory Information Memory Installed Displays the total computer...
...turn off your computer and try again. DIMM A Size Displays the DIMM A memory size. 2 During POST, when the DELL logo is displayed, watch for it, and then press F2. Service Tag Displays the Service Tag of the computer. Manufacture.... Ownership Tag Displays the ownership tag of the computer. System setup options-System information menu General-System Information System Information BIOS Version Displays the BIOS version number. Table 4. Ownership Date Displays the ownership date of the computer. Memory Information Memory Installed Displays the total computer...
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Maximum Clock Speed Displays the maximum processor clock speed. Video BIOS Version Displays the video BIOS version of the computer. Minimum Clock Speed Displays the minimum processor clock speed. Processor L3 Cache Displays the processor L3 Cache size. SATA-2 Displays the ...
Maximum Clock Speed Displays the maximum processor clock speed. Video BIOS Version Displays the video BIOS version of the computer. Minimum Clock Speed Displays the minimum processor clock speed. Processor L3 Cache Displays the processor L3 Cache size. SATA-2 Displays the ...
XPS 13 Service Manual
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Computrace(R) Enable or disable the BIOS module interface of the Processor. Table 9. Enclave Memory Size Set the Intel Software Guard Extensions Enclave Reserve Memory Size. Custom Mode Key Management Select the ... cores. PTT Security Enable or disable Platform Trust Technology (PTT) visibility to the operating system. Default: Enabled. 102 UEFI Capsule Firmware Updates Enable or disable BIOS updates through UEFI capsule update packages. Expert Key Management Expert Key Management Enable or disable Expert Key Management. Admin Setup Lockout Enable to prevent users...
Computrace(R) Enable or disable the BIOS module interface of the Processor. Table 9. Enclave Memory Size Set the Intel Software Guard Extensions Enclave Reserve Memory Size. Custom Mode Key Management Select the ... cores. PTT Security Enable or disable Platform Trust Technology (PTT) visibility to the operating system. Default: Enabled. 102 UEFI Capsule Firmware Updates Enable or disable BIOS updates through UEFI capsule update packages. Expert Key Management Expert Key Management Enable or disable Expert Key Management. Admin Setup Lockout Enable to prevent users...
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... Default: Enabled. Default: Enable Numlock. Table 11. Table 10. Numlock Enable Enable or disable Numlock. Asset Tag Create a system Asset Tag. 104 Default: Thorough. Extend BIOS POST Time Configure additional pre-boot delay. Fn Lock Options Enable or disable the Fn lock mode.
... Default: Enabled. Default: Enable Numlock. Table 11. Table 10. Numlock Enable Enable or disable Numlock. Asset Tag Create a system Asset Tag. 104 Default: Thorough. Extend BIOS POST Time Configure additional pre-boot delay. Fn Lock Options Enable or disable the Fn lock mode.
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... USB key. System setup options-System Logs menu System Logs BIOS Events Display BIOS events. Thermal Events Display Thermal events. Enable to recover from certain corrupted BIOS conditions from all internal storage devices. Table 13. SupportAssist OS Recovery Enable or disable the boot flow for Dell OS Recovery tool. Enable the user to securely erase...
... USB key. System setup options-System Logs menu System Logs BIOS Events Display BIOS events. Thermal Events Display Thermal events. Enable to recover from certain corrupted BIOS conditions from all internal storage devices. Table 13. SupportAssist OS Recovery Enable or disable the boot flow for Dell OS Recovery tool. Enable the user to securely erase...
XPS 13 Service Manual
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... password field. A password can contain the numbers 0 through 9. - To enter the system setup, press F2 immediately after a power-on or re-boot. 1 In the System BIOS or System Setup screen, select Security and press Enter. The computer reboots. Only the following guidelines to 32 characters. -
... password field. A password can contain the numbers 0 through 9. - To enter the system setup, press F2 immediately after a power-on or re-boot. 1 In the System BIOS or System Setup screen, select Security and press Enter. The computer reboots. Only the following guidelines to 32 characters. -
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The computer reboot. For more information, see www.dell.com/contactdell. 107 If you delete the System and/or Setup password, confirm the deletion when ...Wait for one minute. 5 Replace the coin-cell battery. 6 Replace the battery. 7 Replace the base cover. Clearing BIOS (System Setup) and System passwords Contact Dell technical support to save the changes and exit from System Setup. The System Security screen is displayed. 2 In the ...enter the System Setup, press F2 immediately after a power-on or reboot. 1 In the System BIOS or System Setup screen, select System Security and press Enter.
The computer reboot. For more information, see www.dell.com/contactdell. 107 If you delete the System and/or Setup password, confirm the deletion when ...Wait for one minute. 5 Replace the coin-cell battery. 6 Replace the battery. 7 Replace the base cover. Clearing BIOS (System Setup) and System passwords Contact Dell technical support to save the changes and exit from System Setup. The System Security screen is displayed. 2 In the ...enter the System Setup, press F2 immediately after a power-on or reboot. 1 In the System BIOS or System Setup screen, select System Security and press Enter.
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... see the knowledge base article SLN143196 at www.dell.com/support. 3 Copy the BIOS setup program file to the bootable USB drive. 4 Connect the bootable USB drive to the computer that needs the BIOS update. 5 Restart the computer and press F12 when the Dell logo is displayed on the screen. 6 Boot... to the USB drive from step 1 to step 7 in "Flashing the BIOS" to download the latest BIOS setup program file. 2 Create a bootable USB drive....
... see the knowledge base article SLN143196 at www.dell.com/support. 3 Copy the BIOS setup program file to the bootable USB drive. 4 Connect the bootable USB drive to the computer that needs the BIOS update. 5 Restart the computer and press F12 when the Dell logo is displayed on the screen. 6 Boot... to the USB drive from step 1 to step 7 in "Flashing the BIOS" to download the latest BIOS setup program file. 2 Create a bootable USB drive....
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...specific devices require user interaction. Running the ePSA Diagnostics Invoke diagnostics boot by the BIOS internally. Follow the instructions on the computer. 2 As the computer boots, press the F12 key when the Dell logo is launched by either of the methods that you are present at the... and tested. 5 To run a diagnostic test on all devices detected in the lower-right corner to go to complete the BIOS update. For more information, see Dell EPSA Diagnostic 3.0. The detected items are suggested below: 1 Power on the screen to the page listing. Enhanced Pre-Boot System...
...specific devices require user interaction. Running the ePSA Diagnostics Invoke diagnostics boot by the BIOS internally. Follow the instructions on the computer. 2 As the computer boots, press the F12 key when the Dell logo is launched by either of the methods that you are present at the... and tested. 5 To run a diagnostic test on all devices detected in the lower-right corner to go to complete the BIOS update. For more information, see Dell EPSA Diagnostic 3.0. The detected items are suggested below: 1 Power on the screen to the page listing. Enhanced Pre-Boot System...
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...blinks amber two times followed by a pause, and then blinks white three times followed by a pause. Note the error code and contact Dell. Solid amber-Computer is running on battery and the battery has less than 5 percent charge. 6 Select the device from the left ...Run Tests. 7 If there are any issues, error codes are displayed. Diagnostics Light pattern Problem description 2,1 CPU failure 2,2 System board: BIOS and ROM failure 2,3 No memory or RAM detected 110 The following table shows different power and battery-status light patterns and associated problems. Table...
...blinks amber two times followed by a pause, and then blinks white three times followed by a pause. Note the error code and contact Dell. Solid amber-Computer is running on battery and the battery has less than 5 percent charge. 6 Select the device from the left ...Run Tests. 7 If there are any issues, error codes are displayed. Diagnostics Light pattern Problem description 2,1 CPU failure 2,2 System board: BIOS and ROM failure 2,3 No memory or RAM detected 110 The following table shows different power and battery-status light patterns and associated problems. Table...
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... sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: If you do not have an active internet connection, you can find contact information on your country. NOTE: Availability varies by country ... • Setting up and using your product • Data backup • Troubleshooting and diagnostics • Factory and system restore • BIOS information Resource location To locate the Me and My Dell relevant to your product, identify your product through one of the following: • Select Detect Product. • Locate your product through...
... sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: If you do not have an active internet connection, you can find contact information on your country. NOTE: Availability varies by country ... • Setting up and using your product • Data backup • Troubleshooting and diagnostics • Factory and system restore • BIOS information Resource location To locate the Me and My Dell relevant to your product, identify your product through one of the following: • Select Detect Product. • Locate your product through...
XPS 13 Setup and Specifications
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... Press to charge your devices using the PowerShare port. NOTE: Certain USB devices may not charge when the computer is turned off or in the BIOS setup program. You must connect the power adapter to right-click. 4 Fingerprint reader (optional) 12
... Press to charge your devices using the PowerShare port. NOTE: Certain USB devices may not charge when the computer is turned off or in the BIOS setup program. You must connect the power adapter to right-click. 4 Fingerprint reader (optional) 12