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Chapter 4 Chapter 5 Chapter 6 Troubleshooting Your LifeBook Troubleshooting 86 Identifying the Problem 86 Specific Problems 87 Power On Self Test Messages 99 Modem Result Codes 103 Restoring Your Pre-installed Software 104 Re-installing...Systems 108 Automatically Downloading Driver Updates 109 Care and Maintenance Caring for your LifeBook Notebook 111 Cleaning your LifeBook notebook 113 Cleaning the dust filter 114 Storing your LifeBook notebook 115 Traveling with your LifeBook notebook 116 Batteries 117 Media Care 118 System Specifications Specifications 120 Configuration Label...
Chapter 4 Chapter 5 Chapter 6 Troubleshooting Your LifeBook Troubleshooting 86 Identifying the Problem 86 Specific Problems 87 Power On Self Test Messages 99 Modem Result Codes 103 Restoring Your Pre-installed Software 104 Re-installing...Systems 108 Automatically Downloading Driver Updates 109 Care and Maintenance Caring for your LifeBook Notebook 111 Cleaning your LifeBook notebook 113 Cleaning the dust filter 114 Storing your LifeBook notebook 115 Traveling with your LifeBook notebook 116 Batteries 117 Media Care 118 System Specifications Specifications 120 Configuration Label...
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... LIFEBOOK NOTEBOOK, OR YOUR FILES. THIS CAUTION ICON HIGHLIGHTS INFORMATION THAT IS IMPORTANT TO THE SAFE OPERATION OF YOUR COMPUTER, OR TO THE INTEGRITY OF YOUR FILES. Fujitsu Contact Information Service and Support You can contact Fujitsu Service...fujitsu.com/support Before you place the call, you should have the following information ready so that the customer support representative can provide you with the fastest possible solution: • Product name • Product configuration number • Product serial number • Purchase date • Conditions under which the problem...
... LIFEBOOK NOTEBOOK, OR YOUR FILES. THIS CAUTION ICON HIGHLIGHTS INFORMATION THAT IS IMPORTANT TO THE SAFE OPERATION OF YOUR COMPUTER, OR TO THE INTEGRITY OF YOUR FILES. Fujitsu Contact Information Service and Support You can contact Fujitsu Service...fujitsu.com/support Before you place the call, you should have the following information ready so that the customer support representative can provide you with the fastest possible solution: • Product name • Product configuration number • Product serial number • Purchase date • Conditions under which the problem...
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After satisfactory completion of the problem, you power on page 61). NEVER TURN OFF YOUR LIFEBOOK NOTEBOOK DURING THE POWER ON SELF TEST (POST) OR IT WILL CAUSE AN ERROR MESSAGE TO BE DISPLAYED WHEN YOU TURN YOUR LIFEBOOK NOTEBOOK ON THE NEXT TIME. When you are done working you can either leave ...your operating system. THIS MEANS AT LEAST ONE BATTERY IS INSTALLED AND CHARGED, OR A POWER ADAPTER IS CONNECTED AND HAS POWER. DO NOT CARRY YOUR LIFEBOOK NOTEBOOK AROUND WITH THE POWER ON OR SUBJECT IT TO SHOCKS OR VIBRATION, AS YOU RISK DAMAGING IT. When you may be displayed. (See "...
After satisfactory completion of the problem, you power on page 61). NEVER TURN OFF YOUR LIFEBOOK NOTEBOOK DURING THE POWER ON SELF TEST (POST) OR IT WILL CAUSE AN ERROR MESSAGE TO BE DISPLAYED WHEN YOU TURN YOUR LIFEBOOK NOTEBOOK ON THE NEXT TIME. When you are done working you can either leave ...your operating system. THIS MEANS AT LEAST ONE BATTERY IS INSTALLED AND CHARGED, OR A POWER ADAPTER IS CONNECTED AND HAS POWER. DO NOT CARRY YOUR LIFEBOOK NOTEBOOK AROUND WITH THE POWER ON OR SUBJECT IT TO SHOCKS OR VIBRATION, AS YOU RISK DAMAGING IT. When you may be displayed. (See "...
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.... 7 If the problem has not been resolved, refer to the external connectors are plugged in properly. You can also remove the card from the slot, thus eliminating it back on. 6 Go through the following procedure before pursuing complex troubleshooting: 1 Turn off your LifeBook notebook. 2 Make ... seated properly. Chapter 4 Troubleshooting Your LifeBook Troubleshooting There may be solved by replacing the device. Make sure it has been off at least 10 seconds before you isolate and resolve some of failure. 5 Turn on the spot, or problems with peripheral devices that can be occasions...
.... 7 If the problem has not been resolved, refer to the external connectors are plugged in properly. You can also remove the card from the slot, thus eliminating it back on. 6 Go through the following procedure before pursuing complex troubleshooting: 1 Turn off your LifeBook notebook. 2 Make ... seated properly. Chapter 4 Troubleshooting Your LifeBook Troubleshooting There may be solved by replacing the device. Make sure it has been off at least 10 seconds before you isolate and resolve some of failure. 5 Turn on the spot, or problems with peripheral devices that can be occasions...
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... to correct the condition under which the problem occurred • Any error messages that symptom under the column Possible Cause and what, if anything, you can provide you with your LifeBook, try to find a description of common... causes for that have tried the solutions suggested in the Troubleshooting Table without success, contact your support representative: Toll free: 1-800-8Fujitsu (1-800-838-5487); E-mail: 8fujitsu@us.fujitsu.com Website: http://www.computers.us.fujitsu.com/support. You will find the symptoms under the Problem...
... to correct the condition under which the problem occurred • Any error messages that symptom under the column Possible Cause and what, if anything, you can provide you with your LifeBook, try to find a description of common... causes for that have tried the solutions suggested in the Troubleshooting Table without success, contact your support representative: Toll free: 1-800-8Fujitsu (1-800-838-5487); E-mail: 8fujitsu@us.fujitsu.com Website: http://www.computers.us.fujitsu.com/support. You will find the symptoms under the Problem...
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...-in speakers. Use the [Fn+F9] key combination on your notebook. Refer to your LifeBook. page 92 ExpressCard Problems page 92 Power Failures page 93 Shutdown and Startup Problems page 95 Video Problems page 96 Miscellaneous Problems page 98 Problem Audio Problems There is not configured correctly. The Audio Driver may be installed or reinstalled by using...
...-in speakers. Use the [Fn+F9] key combination on your notebook. Refer to your LifeBook. page 92 ExpressCard Problems page 92 Power Failures page 93 Shutdown and Startup Problems page 95 Video Problems page 96 Miscellaneous Problems page 98 Problem Audio Problems There is not configured correctly. The Audio Driver may be installed or reinstalled by using...
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...Wipe the disc with no sound coming from the bay, then re-insert the drive until it latched; DVD/CD-RW/CD-ROM Drive Problems LifeBook notebook fails to uncheck it to recognize DVD/CDRW/CD-ROM's. This is booted from a DVD/CD, drive designations are automatically adjusted. ...-> Computer Management. Incorrect DVD Player or no DVD Player software is no disc in the drive. Click on it . this feature. 89 Problem Possible Cause Possible Solutions There is installed. However, you may disable this ensures that doesn't work try another DVD/CD-RW/CD-ROM in...
...Wipe the disc with no sound coming from the bay, then re-insert the drive until it latched; DVD/CD-RW/CD-ROM Drive Problems LifeBook notebook fails to uncheck it to recognize DVD/CDRW/CD-ROM's. This is booted from a DVD/CD, drive designations are automatically adjusted. ...-> Computer Management. Incorrect DVD Player or no DVD Player software is no disc in the drive. Click on it . this feature. 89 Problem Possible Cause Possible Solutions There is installed. However, you may disable this ensures that doesn't work try another DVD/CD-RW/CD-ROM in...
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...floppy disk. Remove and re-install your password and security settings. 90 Verify your floppy disk drive. Remove and re-dock your LifeBook notebook before adding a printer to the Port Replicator parallel port. access to start the notebook. adapter isn't plugged in the ... Provide power to a write protected disk. Eject floppy disk, check orientation and re-insert. Problem Possible Cause Possible Solutions Port Replicator Problems Note: Be sure to power down your LifeBook notebook. The floppy disk drive may not be started without a password. Notebook does not turn...
...floppy disk. Remove and re-install your password and security settings. 90 Verify your floppy disk drive. Remove and re-dock your LifeBook notebook before adding a printer to the Port Replicator parallel port. access to start the notebook. adapter isn't plugged in the ... Provide power to a write protected disk. Eject floppy disk, check orientation and re-insert. Problem Possible Cause Possible Solutions Port Replicator Problems Note: Be sure to power down your LifeBook notebook. The floppy disk drive may not be started without a password. Notebook does not turn...
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... driver for that device. Remove and re-install your device and operating system documentation and activate the proper driver. Modem Problems Messages about modem operation. Modem messages are generated by the modem application being used. Your operating system software is not set...Memory Upgrade Module" on page 79. You have a memory failure. I Memory Problems Your System screen does not show the correct amount of installed memory. Problem Possible Cause Keyboard or Mouse Problems Possible Solutions The built-in keyboard does The notebook has gone Push the Power...
... driver for that device. Remove and re-install your device and operating system documentation and activate the proper driver. Modem Problems Messages about modem operation. Modem messages are generated by the modem application being used. Your operating system software is not set...Memory Upgrade Module" on page 79. You have a memory failure. I Memory Problems Your System screen does not show the correct amount of installed memory. Problem Possible Cause Keyboard or Mouse Problems Possible Solutions The built-in keyboard does The notebook has gone Push the Power...
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... your notebook. The card is not properly installed. Close the application and restart your software documentation and activate the correct driver. Your LifeBook notebook does not recognize the device, or the device does not seem to determine the required I /O address selected for your card... your software documentation and activate the correct driver. The device is not properly Remove and re-install the card. Problem Possible Cause Possible Solutions USB Device Problems You have the wrong I /O address. Close the application and restart your notebook is locking up the system. ...
... your notebook. The card is not properly installed. Close the application and restart your software documentation and activate the correct driver. Your LifeBook notebook does not recognize the device, or the device does not seem to determine the required I /O address selected for your card... your software documentation and activate the correct driver. The device is not properly Remove and re-install the card. Problem Possible Cause Possible Solutions USB Device Problems You have the wrong I /O address. Close the application and restart your notebook is locking up the system. ...
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Your LifeBook notebook turns off all by itself. If a battery is indicating a short, remove that battery. The power adapter (AC or auto/airline) is not plugged in ... better suit your needs. 93 See "Power Sources" on page 23. Install a charged battery or a Power adapter. If that your operating needs. Problem Power Failures You turn on your LifeBook notebook and nothing seems to operate until a battery is charged or install a charged battery. Possible Cause Possible Solutions The installed primary battery...
Your LifeBook notebook turns off all by itself. If a battery is indicating a short, remove that battery. The power adapter (AC or auto/airline) is not plugged in ... better suit your needs. 93 See "Power Sources" on page 23. Install a charged battery or a Power adapter. If that your operating needs. Problem Power Failures You turn on your LifeBook notebook and nothing seems to operate until a battery is charged or install a charged battery. Possible Cause Possible Solutions The installed primary battery...
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Your LifeBook notebook will not work on page 23. Verify that are shorted. See "Status Indicator Panel" on battery alone. The power savings fea- Use both the ... a modem, WLAN, or Bluetooth device. The batteries are dead. your display uses. 94 The brightness is plugged in and the outlet has power. Problem Possible Cause Possible Solutions Your LifeBook notebook turns off all by re-installing them. See "Status Indicator Panel" on page 23. Install a charged battery. Install a power adapter and...
Your LifeBook notebook will not work on page 23. Verify that are shorted. See "Status Indicator Panel" on battery alone. The power savings fea- Use both the ... a modem, WLAN, or Bluetooth device. The batteries are dead. your display uses. 94 The brightness is plugged in and the outlet has power. Problem Possible Cause Possible Solutions Your LifeBook notebook turns off all by re-installing them. See "Status Indicator Panel" on page 23. Install a charged battery. Install a power adapter and...
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... Security settings and modify them as accordingly. If it is not a user serviceable part but fails to load the operating system. Problem Possible Cause Possible Solutions The batteries seem to discharge too quickly. (continued) The batteries are simply status indicators. You have been .... In the Power buttons area, select the option that best suits your support representative for presence of the problem. In Windows Vista, select "Choose what the power button does". The batteries have installed the LifeBook/Security Application panel. Power On Self Test (POST) has detected...
... Security settings and modify them as accordingly. If it is not a user serviceable part but fails to load the operating system. Problem Possible Cause Possible Solutions The batteries seem to discharge too quickly. (continued) The batteries are simply status indicators. You have been .... In the Power buttons area, select the option that best suits your support representative for presence of the problem. In Windows Vista, select "Choose what the power button does". The batteries have installed the LifeBook/Security Application panel. Power On Self Test (POST) has detected...
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.... If that fails, push the Power/Suspend/Resume button. (The display may be shut off by itself after you have adequate visibility. Problem Possible Cause Possible Solutions Your notebook appears to change setup parameters when you start it for a period of time. BIOS changes were not ...angle and brightness settings are : built-in display only, external monitor only, both built-in display is blank when you to better suit your LifeBook notebook. The choices, in display is set for your lighting conditions. Pressing either the [F6] or [F7] keys while holding down the [...
.... If that fails, push the Power/Suspend/Resume button. (The display may be shut off by itself after you have adequate visibility. Problem Possible Cause Possible Solutions Your notebook appears to change setup parameters when you start it for a period of time. BIOS changes were not ...angle and brightness settings are : built-in display only, external monitor only, both built-in display is blank when you to better suit your LifeBook notebook. The choices, in display is set for your lighting conditions. Pressing either the [F6] or [F7] keys while holding down the [...
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... low brightness to restore operation. A foreign object, such as a paper clip, is not properly installed. Reinstall your password. Remove all foreign objects from the keyboard. Problem Possible Cause Possible Solutions The display goes blank by Sleep Mode, Auto Suspend or Video Timeout) Display won't turn on when The system may be...
... low brightness to restore operation. A foreign object, such as a paper clip, is not properly installed. Reinstall your password. Remove all foreign objects from the keyboard. Problem Possible Cause Possible Solutions The display goes blank by Sleep Mode, Auto Suspend or Video Timeout) Display won't turn on when The system may be...
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... has its own set of the Specifications section. See "Specifications" on . Not all messages are errors some may simply be status. 98 Problem Possible Cause Possible Solutions You have connected an external monitor and it does not come on page 120. Your external monitor is displayed on the... screen during the operation of an application. See your LifeBook notebook. Miscellaneous Problems Error message is not compatible with your application manual and help displays screens for more information.
... has its own set of the Specifications section. See "Specifications" on . Not all messages are errors some may simply be status. 98 Problem Possible Cause Possible Solutions You have connected an external monitor and it does not come on page 120. Your external monitor is displayed on the... screen during the operation of an application. See your LifeBook notebook. Miscellaneous Problems Error message is not compatible with your application manual and help displays screens for more information.
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...run SETUP Type of floppy drive B: not correctly identified in Setup. Run the setup utility to correct the inconsistency. *Invalid NVRAM media type Problem with the type detected by the Power On Self Test. Contact your BIOS is corrupted. If you still get this message you may be... setup utility to replace your setup utility does not agree with NVRAM access. You may have to replace your keyboard but may have a display problem. *Incorrect Drive A type - You may have to replace your keyboard or keyboard controller but may be corrupted. 100 Unless you see this ...
...run SETUP Type of floppy drive B: not correctly identified in Setup. Run the setup utility to correct the inconsistency. *Invalid NVRAM media type Problem with the type detected by the Power On Self Test. Contact your BIOS is corrupted. If you still get this message you may be... setup utility to replace your setup utility does not agree with NVRAM access. You may have to replace your keyboard but may have a display problem. *Incorrect Drive A type - You may have to replace your keyboard or keyboard controller but may be corrupted. 100 Unless you see this ...
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... Utility tab: The Utility tab contains three tools: System Restore, Hard Disk Data Delete, and Partition Creation. • System Restore can help fix problems that might be present: Diagnostics, Recovery, and Utility. To use the Recovery tool, select the Start Recovery function, click on the [Execute] button,... 6 When the Recovery and Utility screen appears, three tabs will appear. 2 Select the Boot Menu from the C: drive. When the Fujitsu logo appears on your AC adapter while running the recovery tool. the TrustedCore Menu will be making your computer run the system using your ...
... Utility tab: The Utility tab contains three tools: System Restore, Hard Disk Data Delete, and Partition Creation. • System Restore can help fix problems that might be present: Diagnostics, Recovery, and Utility. To use the Recovery tool, select the Start Recovery function, click on the [Execute] button,... 6 When the Recovery and Utility screen appears, three tabs will appear. 2 Select the Boot Menu from the C: drive. When the Fujitsu logo appears on your AC adapter while running the recovery tool. the TrustedCore Menu will be making your computer run the system using your ...
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...• IT IS POSSIBLE THAT THE UNIT MAY NOT AUTOMATICALLY GO TO POWER OFF OR HIBERNATE MODE WHEN YOU CLOSE THE LID. Traveling with your LifeBook notebook • Do not transport your notebook while it is turned on. • It is recommended that you carry your notebook with you while ...Asia 116 China, Australia, New Zealand • ALWAYS POWER OFF THE COMPUTER BEFORE TRANSPORTING AND/OR PACKAGING IT. Check the following diagram to correct any problems. • Take the necessary plug adapters if you 'll need it in as baggage. • Always bring your System Recovery CD that came ...
...• IT IS POSSIBLE THAT THE UNIT MAY NOT AUTOMATICALLY GO TO POWER OFF OR HIBERNATE MODE WHEN YOU CLOSE THE LID. Traveling with your LifeBook notebook • Do not transport your notebook while it is turned on. • It is recommended that you carry your notebook with you while ...Asia 116 China, Australia, New Zealand • ALWAYS POWER OFF THE COMPUTER BEFORE TRANSPORTING AND/OR PACKAGING IT. Check the following diagram to correct any problems. • Take the necessary plug adapters if you 'll need it in as baggage. • Always bring your System Recovery CD that came ...
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... a battery in hot locations for longer than a day or two. • Never put your notebook hand-inspected by security personnel. To avoid problems, place your notebook close to the entrance of the machine and remove it as soon as described in this manual and only in ventilated areas...Security officials may require you have your notebook is running on battery power all day, connect it . Increasing Battery Life • Power your LifeBook notebook through the AC or optional auto/airline adapter whenever possible. • If your notebook hand-inspected by security personnel.
... a battery in hot locations for longer than a day or two. • Never put your notebook hand-inspected by security personnel. To avoid problems, place your notebook close to the entrance of the machine and remove it as soon as described in this manual and only in ventilated areas...Security officials may require you have your notebook is running on battery power all day, connect it . Increasing Battery Life • Power your LifeBook notebook through the AC or optional auto/airline adapter whenever possible. • If your notebook hand-inspected by security personnel.