User Guide
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Touchpad 303 Video 303 Telephone support 304 Before calling Gateway Technical Support 304 Telephone numbers 305 Tutoring and training 306 Self-help 306 Tutoring 306 Training 307 A Safety, Regulatory, and Legal Information 309 Index 321 viii
Touchpad 303 Video 303 Telephone support 304 Before calling Gateway Technical Support 304 Telephone numbers 305 Tutoring and training 306 Self-help 306 Tutoring 306 Training 307 A Safety, Regulatory, and Legal Information 309 Index 321 viii
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Gateway model number 10 www.gateway.com Gateway model number The label on the bottom of your convertible tablet PC contains information that identifies your model Important The labels shown in this information if you call for informational purposes only. Label information varies by model, features ordered, and location. Gateway Technical Support will need this section are for assistance. Chapter 1: Checking Out Your Gateway M275 Identifying your convertible tablet PC model and its features.
Gateway model number 10 www.gateway.com Gateway model number The label on the bottom of your convertible tablet PC contains information that identifies your model Important The labels shown in this information if you call for informational purposes only. Label information varies by model, features ordered, and location. Gateway Technical Support will need this section are for assistance. Chapter 1: Checking Out Your Gateway M275 Identifying your convertible tablet PC model and its features.
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...number you manage your convertible tablet PC. Contact Us Click/Tap Contact Us to access links to access support for non-technical issues, like the status of Gateway telephone numbers for me. For more information, see "Finding your serial number, you get specific documents related to help ...you get a list of your order or changing your convertible tablet PC. Account Info Click/Tap Account Info to technical support with a live ...
...number you manage your convertible tablet PC. Contact Us Click/Tap Contact Us to access links to access support for non-technical issues, like the status of Gateway telephone numbers for me. For more information, see "Finding your serial number, you get specific documents related to help ...you get a list of your order or changing your convertible tablet PC. Account Info Click/Tap Account Info to technical support with a live ...
User Guide
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... "Press [Esc] key to maintain the accuracy of the battery gauge. If the battery charge indicator does not show an accurate charge, contact Gateway Technical Support. 158 www.gateway.com The battery charge indicator now displays an accurate battery charge. If recalibration is not low, you the progress. The battery recalibration process begins...
... "Press [Esc] key to maintain the accuracy of the battery gauge. If the battery charge indicator does not show an accurate charge, contact Gateway Technical Support. 158 www.gateway.com The battery charge indicator now displays an accurate battery charge. If recalibration is not low, you the progress. The battery recalibration process begins...
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...Contact your network administrator for more information about remote access. ■ Take extra recordable media for remote access. Chapter 9: Traveling With Your Gateway M275 Files ■ Copy your working with confidential files until you can remember, but that you can see "Identifying your model" on ... a forgotten password. The password feature is difficult for service. If you forget your convertible tablet PC in a safe place. Call Gateway Technical Support for your convertible tablet PC so you can be sure of theft or loss, and keep the information in your hotel room ...
...Contact your network administrator for more information about remote access. ■ Take extra recordable media for remote access. Chapter 9: Traveling With Your Gateway M275 Files ■ Copy your working with confidential files until you can remember, but that you can see "Identifying your model" on ... a forgotten password. The password feature is difficult for service. If you forget your convertible tablet PC in a safe place. Call Gateway Technical Support for your convertible tablet PC so you can be sure of theft or loss, and keep the information in your hotel room ...
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...If the program starts automatically, go to Step 5. - If the program does not start automatically, go to Step 2. www.gateway.com 245 See the Gateway Windows XP Pro Tablet PC DVD or the Gateway Technical Support Web site (support.gateway.com). If you want to swap modules. To update device drivers: 1 Insert the... Gateway Windows XP Pro Tablet PC DVD into the DVD or DVD/CD-RW drive. Important If the drive you do not have ...
...If the program starts automatically, go to Step 5. - If the program does not start automatically, go to Step 2. www.gateway.com 245 See the Gateway Windows XP Pro Tablet PC DVD or the Gateway Technical Support Web site (support.gateway.com). If you want to swap modules. To update device drivers: 1 Insert the... Gateway Windows XP Pro Tablet PC DVD into the DVD or DVD/CD-RW drive. Important If the drive you do not have ...
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...PC Doctor provides 85 professional diagnostic tests directly from your convertible tablet PC. www.gateway.com 281 This support tool is available by clicking/tapping Start, All Programs, then clicking/tapping Gateway Utilities. Type the keyword troubleshooting in a program, see the program's printed documentation...with your convertible tablet PC, try these things first: ■ Make sure that the AC power adapter is connected to help Gateway Technical Support in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you ...
...PC Doctor provides 85 professional diagnostic tests directly from your convertible tablet PC. www.gateway.com 281 This support tool is available by clicking/tapping Start, All Programs, then clicking/tapping Gateway Utilities. Type the keyword troubleshooting in a program, see the program's printed documentation...with your convertible tablet PC, try these things first: ■ Make sure that the AC power adapter is connected to help Gateway Technical Support in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you ...
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... keep these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to play these CDs on your convertible tablet PC. ■ Make sure that the volume control on the number of pixels affected. You may ... that you feel these to play these CDs on page 102. Occasionally discs are always dark or too bright This condition is turned up . www.gateway.com 285 If you press the disc firmly onto the spindle so the retainers hold the disc in the tray. You may not be able...
... keep these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to play these CDs on your convertible tablet PC. ■ Make sure that the volume control on the number of pixels affected. You may ... that you feel these to play these CDs on page 102. Occasionally discs are always dark or too bright This condition is turned up . www.gateway.com 285 If you press the disc firmly onto the spindle so the retainers hold the disc in the tray. You may not be able...
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You see "Modem (dial-up correctly. Double-check the URL or try a different URL. Contact your ISP technical support for technical support. 290 www.gateway.com Connecting to browse the Internet This problem can affect Internet performance: ■ The condition of the telephone lines in your residence or at your ...
You see "Modem (dial-up correctly. Double-check the URL or try a different URL. Contact your ISP technical support for technical support. 290 www.gateway.com Connecting to browse the Internet This problem can affect Internet performance: ■ The condition of the telephone lines in your residence or at your ...
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... work with just one program. You can connect on the same line as the modem. www.gateway.com 293 Wiggle the modem cable to the Internet ■ The ISP may be having technical difficulties. If reducing the connect speed lets you are not using your telephone service. Help and ...Support For more information about dialing properties, click/tap Start, then click/tap Help and Support. When the dial tone stops, listen for technical support. ■ See if the modem works with the modem at a slower rate, abort downloads, or even disconnect. The telephone line may be ...
... work with just one program. You can connect on the same line as the modem. www.gateway.com 293 Wiggle the modem cable to the Internet ■ The ISP may be having technical difficulties. If reducing the connect speed lets you are not using your telephone service. Help and ...Support For more information about dialing properties, click/tap Start, then click/tap Help and Support. When the dial tone stops, listen for technical support. ■ See if the modem works with the modem at a slower rate, abort downloads, or even disconnect. The telephone line may be ...
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... Press CTRL+ALT+DEL to be operating more information about network troubleshooting, click/tap Start, then click/tap Help and Support. Contact Gateway technical support. Type the keyword network troubleshooting in has stopped responding but the cursor moves and other programs work ■ The program has ...administrator for help. Run the Disk Cleanup utility to clear out unnecessary and temporary files, and remove unneeded programs and files. www.gateway.com 297 Contact your company network Every network is full or nearly full. Help and Support For more slowly than usual ■...
... Press CTRL+ALT+DEL to be operating more information about network troubleshooting, click/tap Start, then click/tap Help and Support. Contact Gateway technical support. Type the keyword network troubleshooting in has stopped responding but the cursor moves and other programs work ■ The program has ...administrator for help. Run the Disk Cleanup utility to clear out unnecessary and temporary files, and remove unneeded programs and files. www.gateway.com 297 Contact your company network Every network is full or nearly full. Help and Support For more slowly than usual ■...
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... only Penabled digitizer pens by Wacom such as your convertible tablet PC is having problems ■ The card is not causing a system resource conflict. Call Gateway Technical Support for instructions. Eject the card and re-insert it with no easy way to some other tablet pens or plastic pens. 298 www...
... only Penabled digitizer pens by Wacom such as your convertible tablet PC is having problems ■ The card is not causing a system resource conflict. Call Gateway Technical Support for instructions. Eject the card and re-insert it with no easy way to some other tablet pens or plastic pens. 298 www...
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... Telephone support Before calling Gateway Technical Support If you have a technical problem with your convertible tablet PC, follow troubleshooting steps. 304 www.gateway.com If you did not purchase the hardware or software from Gateway, see the manufacturer's documentation and technical support resources. ■..., make sure that all cables are plugged in securely. ■ If you have you follow these recommendations before contacting Gateway Technical Support: ■ Make sure that you have "how to the instructions provided with a detailed description of your problem...
... Telephone support Before calling Gateway Technical Support If you have a technical problem with your convertible tablet PC, follow troubleshooting steps. 304 www.gateway.com If you did not purchase the hardware or software from Gateway, see the manufacturer's documentation and technical support resources. ■..., make sure that all cables are plugged in securely. ■ If you have you follow these recommendations before contacting Gateway Technical Support: ■ Make sure that you have "how to the instructions provided with a detailed description of your problem...
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...(US) 800-846-3609 (Canada and Puerto Rico) 605-232-2191 (all other non-technical issues. 800-846-2000 (US) 888-888-2037 (Canada) www.gateway.com 305 Automated troubleshooting system Service description How to reach Use an automated menu system and... other countries) 800-846-1778 (TDD) America Online Get support for your telephone bill) Gateway Technical Support Talk to a Gateway Technical Support representative about a non-tutorial technical support question. (See "Before calling Gateway Technical Support" on common 800-846-4526 (US) problems, then order documents by the minute....
...(US) 800-846-3609 (Canada and Puerto Rico) 605-232-2191 (all other non-technical issues. 800-846-2000 (US) 888-888-2037 (Canada) www.gateway.com 305 Automated troubleshooting system Service description How to reach Use an automated menu system and... other countries) 800-846-1778 (TDD) America Online Get support for your telephone bill) Gateway Technical Support Talk to a Gateway Technical Support representative about a non-tutorial technical support question. (See "Before calling Gateway Technical Support" on common 800-846-4526 (US) problems, then order documents by the minute....
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...XP, click/tap Start, then click/tap Help and Support. Tutoring For help If you have how-to your Gateway convertible tablet PC, contact Gateway's fee-based tutorial hotline: ■ 800-229-1103 (rate charged per minute; Type the keyword practice in ...your telephone bill) 306 www.gateway.com charged to information about using hardware or software that came with your Gateway-supplied hardware or software, see the following tutoring and training resources. Chapter 17: Troubleshooting Tutoring and training Gateway's Technical Support professionals cannot provide hardware...
...XP, click/tap Start, then click/tap Help and Support. Tutoring For help If you have how-to your Gateway convertible tablet PC, contact Gateway's fee-based tutorial hotline: ■ 800-229-1103 (rate charged per minute; Type the keyword practice in ...your telephone bill) 306 www.gateway.com charged to information about using hardware or software that came with your Gateway-supplied hardware or software, see the following tutoring and training resources. Chapter 17: Troubleshooting Tutoring and training Gateway's Technical Support professionals cannot provide hardware...
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...use of wireless devices. Only use drivers approved for any restrictions on the use it. See the Gateway Windows XP Pro Tablet PC DVD, or contact Gateway Technical Support for service. Modification to a wireless device will void the authorization to comply with FCC requirements ...transmitters must not be used. Please contact Gateway for additional information. www.gateway.com 313 Wireless devices are in any ...
...use of wireless devices. Only use drivers approved for any restrictions on the use it. See the Gateway Windows XP Pro Tablet PC DVD, or contact Gateway Technical Support for service. Modification to a wireless device will void the authorization to comply with FCC requirements ...transmitters must not be used. Please contact Gateway for additional information. www.gateway.com 313 Wireless devices are in any ...
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... streaming audio 199 streaming video 199 turning off wireless Ethernet 210 turning on wireless Ethernet 210 wired connections 200, 201 wireless connections 200, 204 non-technical support Accounting 305 Sales 305 Warranty 305 Norton Antivirus 226 NTSC/PAL jack 150 numeric keypad status indicator 27 using 28, 29 O online help button...
... streaming audio 199 streaming video 199 turning off wireless Ethernet 210 turning on wireless Ethernet 210 wired connections 200, 201 wireless connections 200, 204 non-technical support Accounting 305 Sales 305 Warranty 305 Norton Antivirus 226 NTSC/PAL jack 150 numeric keypad status indicator 27 using 28, 29 O online help button...
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... XtraBright/XtraDim 33 Tablet Input Panel button 32 Tablet PC Input Panel 44, 58 tapping 41 taskbar 60 Technical Support 305 technical support automated troubleshooting 305 eSupport 12 FaxBack support 305 resources 304 Technical Support 305 tips before contacting 304 tutorial service 305 telephone acoustic handset coupler 175 automatically canceling fax 99 canceling...
... XtraBright/XtraDim 33 Tablet Input Panel button 32 Tablet PC Input Panel 44, 58 tapping 41 taskbar 60 Technical Support 305 technical support automated troubleshooting 305 eSupport 12 FaxBack support 305 resources 304 Technical Support 305 tips before contacting 304 tutorial service 305 telephone acoustic handset coupler 175 automatically canceling fax 99 canceling...
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... menu 37 right-clicking 37 rocker switch 36 selecting screen objects 36 training CD 307 classroom 307 Gateway Learning Libraries 307 Learn@Gateway 307 transferring files from Internet 85 files from old computer 213, 214 Internet settings from old computer...284 DVD drive 285 DVD/CD-RW drive 285 Error-checking 231 faxed answers 305 faxes 294 files 287 gateway.your.way dial-up server 294 general guidelines 281 hard drive 288 Internet connection 289, 293 IRQ conflict ..., 303 screen area 284 screen resolution 284 sound 302 support tool 281 technical support 304 telephone support 304 touchpad 303 335
... menu 37 right-clicking 37 rocker switch 36 selecting screen objects 36 training CD 307 classroom 307 Gateway Learning Libraries 307 Learn@Gateway 307 transferring files from Internet 85 files from old computer 213, 214 Internet settings from old computer...284 DVD drive 285 DVD/CD-RW drive 285 Error-checking 231 faxed answers 305 faxes 294 files 287 gateway.your.way dial-up server 294 general guidelines 281 hard drive 288 Internet connection 289, 293 IRQ conflict ..., 303 screen area 284 screen resolution 284 sound 302 support tool 281 technical support 304 telephone support 304 touchpad 303 335