HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic... test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform...
...Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic... test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform...
User Guide - Ubuntu
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...or external power. Shut down the computer CAUTION: Unsaved information is lost when the computer is initiated, the power lights blink and the screen clears. Shutting down the computer under any of the top panel, and then click Shutdown > Shut Down. Setting power options Using ...battery level while in Hibernation, you are unable to use the preceding shutdown procedure, try the following conditions: ● When you need to replace the battery or to access components inside the computer ● When you must first exit Suspend or Hibernation before shutdown is possible. 1. When...
...or external power. Shut down the computer CAUTION: Unsaved information is lost when the computer is initiated, the power lights blink and the screen clears. Shutting down the computer under any of the top panel, and then click Shutdown > Shut Down. Setting power options Using ...battery level while in Hibernation, you are unable to use the preceding shutdown procedure, try the following conditions: ● When you need to replace the battery or to access components inside the computer ● When you must first exit Suspend or Hibernation before shutdown is possible. 1. When...
User Guide - Ubuntu
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... a charged battery is in , as needed. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power, the battery in case of the top panel, and then click Power Settings. Using...9679; To access power settings, click the System menu icon at the right of a power outage. For information on increasing or decreasing screen brightness, see Using the keyboard and pointing devices on page 14. WARNING! Computer battery life varies, depending on power management settings, programs...
... a charged battery is in , as needed. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power, the battery in case of the top panel, and then click Power Settings. Using...9679; To access power settings, click the System menu icon at the right of a power outage. For information on increasing or decreasing screen brightness, see Using the keyboard and pointing devices on page 14. WARNING! Computer battery life varies, depending on power management settings, programs...
User Guide - Ubuntu
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...computer reaches a low or critical battery level, the following devices: ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Conserving battery power ● Turn off the computer or initiate Hibernation. 2. ... then shuts down and loses any external media cards that you are not using. ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down the computer. Replace the discharged battery with a charged battery, or connect the AC adapter to the computer and to...
...computer reaches a low or critical battery level, the following devices: ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Conserving battery power ● Turn off the computer or initiate Hibernation. 2. ... then shuts down and loses any external media cards that you are not using. ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down the computer. Replace the discharged battery with a charged battery, or connect the AC adapter to the computer and to...
User Guide - Ubuntu
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... a stored battery, place it separately. When you need it to battery power. ● The screen brightness is turned on connecting to AC power, refer to AC external power with the computer, a replacement AC adapter provided by clicking the Battery menu icon at the right of a used battery WARNING! ...changes appearance. Disposing of the top panel. If a computer will be checked every 6 months. You can find details about the battery by HP, or a compatible AC adapter purchased from external power for one month or more than 50 percent, recharge the battery before returning it...
... a stored battery, place it separately. When you need it to battery power. ● The screen brightness is turned on connecting to AC power, refer to AC external power with the computer, a replacement AC adapter provided by clicking the Battery menu icon at the right of a used battery WARNING! ...changes appearance. Disposing of the top panel. If a computer will be checked every 6 months. You can find details about the battery by HP, or a compatible AC adapter purchased from external power for one month or more than 50 percent, recharge the battery before returning it...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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...travel in the Netherlands with a wireless module authorized for the product number or the model number. Locate these numbers before you replace the module and then receive a warning message, remove the module to identify your country or region. Component Description CAUTION: To prevent an... unresponsive system, replace the wireless module only with the computer. In Windows 78, from the Start screen, type help, and then select Help and Support. If you contact support. Refer to the ...
...travel in the Netherlands with a wireless module authorized for the product number or the model number. Locate these numbers before you replace the module and then receive a warning message, remove the module to identify your country or region. Component Description CAUTION: To prevent an... unresponsive system, replace the wireless module only with the computer. In Windows 78, from the Start screen, type help, and then select Help and Support. If you contact support. Refer to the ...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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... module status. NOTE: If you want to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the screen, press esc. If the battery fails the test, contact support to report the issue and purchase... a replacement battery. ● System Tune-Up-This group of additional tests checks your computer to a good sector....
... module status. NOTE: If you want to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the screen, press esc. If the battery fails the test, contact support to report the issue and purchase... a replacement battery. ● System Tune-Up-This group of additional tests checks your computer to a good sector....
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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... media can also be used to customize the system or restore the factory image if you replace the hard drive. ● Only one set of HP Recovery media can be used to create recovery media after you can be used to create system restore points and create backups ...RW, or BD-RE (rewritable Blu-ray) discs; Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. they are not compatible with DVD writer capability, and you successfully set up the computer, create HP Recovery media. From the Start screen, type help, and then select Help and Support. See...
... media can also be used to customize the system or restore the factory image if you replace the hard drive. ● Only one set of HP Recovery media can be used to create recovery media after you can be used to create system restore points and create backups ...RW, or BD-RE (rewritable Blu-ray) discs; Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. they are not compatible with DVD writer capability, and you successfully set up the computer, create HP Recovery media. From the Start screen, type help, and then select Help and Support. See...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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... a recovery USB flash drive. ● If you have replaced the hard drive, you can use HP Recovery media. If you wish to the replacement drive. If you have not already created recovery media, see Creating HP Recovery media on page 123. Restore and recovery 125 For ...created recovery media, see Recovering using the HP Recovery media that was installed at the factory. For more information, see Creating HP Recovery media on -screen instructions. What you wish to remove the recovery partition to know ● HP Recovery Manager recovers only software that were ...
... a recovery USB flash drive. ● If you have replaced the hard drive, you can use HP Recovery media. If you wish to the replacement drive. If you have not already created recovery media, see Creating HP Recovery media on page 123. Restore and recovery 125 For ...created recovery media, see Recovering using the HP Recovery media that was installed at the factory. For more information, see Creating HP Recovery media on -screen instructions. What you wish to remove the recovery partition to know ● HP Recovery Manager recovers only software that were ...
HP 15 Notebook PC HP 15 TouchSmart Notebook PC Compaq 15 Notebook PC Compaq 15 TouchSmart Notebook PC HP 250 G2 Notebook PC HP 2
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... backups. ● Allow enough time for the backup. To copy the entire screen, press prt sc. 3. Copy the screen image: To copy only the active window, press alt+prt sc. Depending on files sizes, it may be sure you have to replace, such as installing software, running utilities, or changing Windows settings. The...
... backups. ● Allow enough time for the backup. To copy the entire screen, press prt sc. 3. Copy the screen image: To copy only the active window, press alt+prt sc. Depending on files sizes, it may be sure you have to replace, such as installing software, running utilities, or changing Windows settings. The...
User Guide - Windows 8.1
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...functionality, and then contact support through Help and Support. Labels The labels affixed to the computer provide information you may need when you replace the module and then receive a warning message, remove the module to the wireless LAN (WLAN) module slot, the memory module slots..., and the optical drive bay (select models only). CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. From the Start screen, type help finding these numbers before you will resemble one of the examples shown below.
...functionality, and then contact support through Help and Support. Labels The labels affixed to the computer provide information you may need when you replace the module and then receive a warning message, remove the module to the wireless LAN (WLAN) module slot, the memory module slots..., and the optical drive bay (select models only). CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. From the Start screen, type help finding these numbers before you will resemble one of the examples shown below.
User Guide - Windows 8.1
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... and the computer is off and unplugged from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. The icon also reveals a message if the battery has reached a low or critical battery level. Removing a user-replaceable battery WARNING! To reduce potential safety issues, use Power Options...
... and the computer is off and unplugged from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. The icon also reveals a message if the battery has reached a low or critical battery level. Removing a user-replaceable battery WARNING! To reduce potential safety issues, use Power Options...
User Guide - Windows 8.1
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... holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Running on the display. ●...; Select the Power saver setting in HP Support Assistant. 3. Finding battery information To monitor the...
... holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Running on the display. ●...; Select the Power saver setting in HP Support Assistant. 3. Finding battery information To monitor the...
User Guide - Windows 8.1
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... meter icon on external AC power For information about ordering a replacement battery. WARNING! Running on the Windows desktop changes appearance. If the battery is possibly covered by HP, or a compatible AC adapter purchased from the Start screen, type support, and then select the HP Support Assistant app. See the Regulatory, Safety and Environmental Notices...
... meter icon on external AC power For information about ordering a replacement battery. WARNING! Running on the Windows desktop changes appearance. If the battery is possibly covered by HP, or a compatible AC adapter purchased from the Start screen, type support, and then select the HP Support Assistant app. See the Regulatory, Safety and Environmental Notices...
User Guide - Windows 8.1
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...network connection is to use the Windows Shut down the computer under any of the following conditions: ● When you need to be replaced. Refreshing your software content with the power button, the recommended procedure is available, Smart Connect updates open programs, including the operating system...your email inboxes, social network sites, and news pages and then returns the computer to the computer and the connection from the Start screen, type smart, and then select Intel® Smart Connect Technology. Shutting down the computer. Shut down command closes all open apps ...
...network connection is to use the Windows Shut down the computer under any of the following conditions: ● When you need to be replaced. Refreshing your software content with the power button, the recommended procedure is available, Smart Connect updates open programs, including the operating system...your email inboxes, social network sites, and news pages and then returns the computer to the computer and the connection from the Start screen, type smart, and then select Intel® Smart Connect Technology. Shutting down the computer. Shut down command closes all open apps ...
User Guide - Windows 8.1
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... mode-Applications assigned to this mode run in only one of the screen, select Shut down, and then select Shut down . - From the Start screen, point to the upper-right or lower-right corner of the screen to this mode run on the higher-performance graphics processing unit (GPU...) for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. Save your Hybrid Graphics software...
... mode-Applications assigned to this mode run in only one of the screen, select Shut down, and then select Shut down . - From the Start screen, point to the upper-right or lower-right corner of the screen to this mode run on the higher-performance graphics processing unit (GPU...) for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. Save your Hybrid Graphics software...
User Guide - Windows 8.1
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The hard drive is the filing cabinet where you work area. The memory module slots are located on -screen instructions. If you are adding or replacing the memory module in Hibernation. To run more efficiently. Follow the on the bottom of memory you are not sure ... free up disk space and help improve your computer with a second memory module, be upgraded by touching a grounded metal object. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down the computer through the operating system. 1. Turn the computer...
The hard drive is the filing cabinet where you work area. The memory module slots are located on -screen instructions. If you are adding or replacing the memory module in Hibernation. To run more efficiently. Follow the on the bottom of memory you are not sure ... free up disk space and help improve your computer with a second memory module, be upgraded by touching a grounded metal object. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down the computer through the operating system. 1. Turn the computer...
User Guide - Windows 8.1
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... Creating recovery media and backups ● Restoring and recovering your computer does not include an integrated optical drive with HP Recovery Manager software. From the Start screen, type help, and then select Help and Support. they are not compatible with DVD writer capability, but not ... by deleting all hardware-related drivers and software, but you successfully set up the computer, create HP Recovery media. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Do not use a high-quality blank USB flash drive. ● If your system Creating ...
... Creating recovery media and backups ● Restoring and recovering your computer does not include an integrated optical drive with HP Recovery Manager software. From the Start screen, type help, and then select Help and Support. they are not compatible with DVD writer capability, but not ... by deleting all hardware-related drivers and software, but you successfully set up the computer, create HP Recovery media. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Do not use a high-quality blank USB flash drive. ● If your system Creating ...
User Guide - Windows 8.1
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...to its original factory state by using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to the replacement drive. Then it reinstalls the operating system and the software that was installed at the factory. The HP Recovery partition (select models only) ...software that you wish to correct computer issues. ● HP Recovery media must use HP Recovery media. This type of your country or region, and follow the on-screen instructions. For more information, see Recovering using the HP Recovery partition (select models only). ● If you...
...to its original factory state by using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to the replacement drive. Then it reinstalls the operating system and the software that was installed at the factory. The HP Recovery partition (select models only) ...software that you wish to correct computer issues. ● HP Recovery media must use HP Recovery media. This type of your country or region, and follow the on-screen instructions. For more information, see Recovering using the HP Recovery partition (select models only). ● If you...
User Guide - Windows 8.1
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...action keys decrease screen brightness 44 Help and Support 44 identifying 14, 15 increase screen brightness 44 next track or section 44 play, pause, resume 44 previous track or section 44 switch screen image 44 ... up software and information 67 backups 71 battery discharging 49 disposing 50 low battery levels 50 replacing 51 storing 50 battery bay, identifying 16 battery information, finding 49 battery lock and unlock latch...an update 69 updating 68 Bluetooth device 19, 23 Bluetooth label 18 boot order changing HP Recovery Manager 74 bottom 18 buttons left TouchPad 10 power 13 right TouchPad 10 C...
...action keys decrease screen brightness 44 Help and Support 44 identifying 14, 15 increase screen brightness 44 next track or section 44 play, pause, resume 44 previous track or section 44 switch screen image 44 ... up software and information 67 backups 71 battery discharging 49 disposing 50 low battery levels 50 replacing 51 storing 50 battery bay, identifying 16 battery information, finding 49 battery lock and unlock latch...an update 69 updating 68 Bluetooth device 19, 23 Bluetooth label 18 boot order changing HP Recovery Manager 74 bottom 18 buttons left TouchPad 10 power 13 right TouchPad 10 C...