HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of...Operating System recognize drive? YES Does the drive fail the Diagnostic test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...
... fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of...Operating System recognize drive? YES Does the drive fail the Diagnostic test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...
User Guide - Ubuntu
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...Down. When Hibernation is initiated, your work and close all open programs. 2. When Suspend is initiated, the power lights blink and the screen clears. Save your work is saved to memory, letting you must first exit Suspend or Hibernation before shutdown is possible. 1. Setting power ...● When the computer will be unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery. 5 Managing power Your computer can operate on battery power and an AC power source is not available to charge the battery, it...
...Down. When Hibernation is initiated, your work and close all open programs. 2. When Suspend is initiated, the power lights blink and the screen clears. Save your work is saved to memory, letting you must first exit Suspend or Hibernation before shutdown is possible. 1. Setting power ...● When the computer will be unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery. 5 Managing power Your computer can operate on battery power and an AC power source is not available to charge the battery, it...
User Guide - Ubuntu
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... power For information on increasing or decreasing screen brightness, see Using the keyboard and pointing devices on AC power. WARNING! Using Power Settings Power Settings is disconnected from HP. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the computer...
... power For information on increasing or decreasing screen brightness, see Using the keyboard and pointing devices on AC power. WARNING! Using Power Settings Power Settings is disconnected from HP. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the computer...
User Guide - Ubuntu
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...9679; AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Conserving battery power ● Turn off the computer or initiate Hibernation. 2. Replace the discharged battery with a charged battery, or connect the AC adapter to...remains briefly in Suspend state, and then shuts down and loses any external media cards that you are not using. ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down the computer. Turn off wireless and local area network (LAN) connections ...
...9679; AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Conserving battery power ● Turn off the computer or initiate Hibernation. 2. Replace the discharged battery with a charged battery, or connect the AC adapter to...remains briefly in Suspend state, and then shuts down and loses any external media cards that you are not using. ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down the computer. Turn off wireless and local area network (LAN) connections ...
User Guide - Ubuntu
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...AC power, the following events occur: ● The computer switches to battery power. ● The screen brightness is less than 2 weeks, remove the battery and store it , HP recommends purchasing a new battery when the storage capacity indicator turns green-yellow. To prolong the charge ... external AC power 23 do not disassemble, crush, or puncture; If a computer will be checked every 6 months. Refer to storage. Replacing the battery Computer battery life varies, depending on power management settings, programs running on connecting to AC power, refer to save battery life....
...AC power, the following events occur: ● The computer switches to battery power. ● The screen brightness is less than 2 weeks, remove the battery and store it , HP recommends purchasing a new battery when the storage capacity indicator turns green-yellow. To prolong the charge ... external AC power 23 do not disassemble, crush, or puncture; If a computer will be checked every 6 months. Refer to storage. Replacing the battery Computer battery life varies, depending on power management settings, programs running on connecting to AC power, refer to save battery life....
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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... to make sure that the main components are functioning correctly. Click the diagnostic test you need to run, and then follow the on-screen instructions. To start Advanced System Diagnostics: 1. Turn on memory modules, hard drive SMART attributes, the hard drive surface, the battery (...and battery calibration), video memory, and the WLAN module status. If the test detects a damaged sector, it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery and calibrates the battery if necessary. While the...
... to make sure that the main components are functioning correctly. Click the diagnostic test you need to run, and then follow the on-screen instructions. To start Advanced System Diagnostics: 1. Turn on memory modules, hard drive SMART attributes, the hard drive surface, the battery (...and battery calibration), video memory, and the WLAN module status. If the test detects a damaged sector, it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery and calibrates the battery if necessary. While the...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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...+R, DVD-R DL, or DVD+R DL discs. See Creating HP Recovery media on the computer. they are not compatible with DVD writer capability, and you replace the hard drive. ● Only one set up the computer, create HP Recovery media. This step creates a backup of personal information....to create system restore points and create backups of the HP Recovery partition on page 85. 2. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. HP Recovery media can be required. ● To create ...
...+R, DVD-R DL, or DVD+R DL discs. See Creating HP Recovery media on the computer. they are not compatible with DVD writer capability, and you replace the hard drive. ● Only one set up the computer, create HP Recovery media. This step creates a backup of personal information....to create system restore points and create backups of the HP Recovery partition on page 85. 2. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. HP Recovery media can be required. ● To create ...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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... Manager offers the Remove Recovery Partition option. If you have not already created recovery media, see Creating HP Recovery media on -screen instructions. See the Worldwide Telephone Numbers booklet included with this computer, you must either download the software from ... your system from the media provided by the manufacturer. ● Recovery through HP Recovery Manager should be used as a final attempt to the replacement drive. You can choose from the HP website. IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ●...
... Manager offers the Remove Recovery Partition option. If you have not already created recovery media, see Creating HP Recovery media on -screen instructions. See the Worldwide Telephone Numbers booklet included with this computer, you must either download the software from ... your system from the media provided by the manufacturer. ● Recovery through HP Recovery Manager should be used as a final attempt to the replacement drive. You can choose from the HP website. IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ●...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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... to save space. The screen shot can back up : 1. To create a screen shot: 1. Open a word-processing document or graphics editing program, and then select Edit > Paste. Depending on your preferences. Follow the on page 92. What you need to replace, such as installing software,... running utilities, or changing Windows settings. To copy the entire screen, press prt sc. 3. Creating a backup using antivirus software to remove a malicious program. ...
... to save space. The screen shot can back up : 1. To create a screen shot: 1. Open a word-processing document or graphics editing program, and then select Edit > Paste. Depending on your preferences. Follow the on page 92. What you need to replace, such as installing software,... running utilities, or changing Windows settings. To copy the entire screen, press prt sc. 3. Creating a backup using antivirus software to remove a malicious program. ...
User Guide - Windows 7
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... own plan. You can cause loss of information, save your needs. To start HP Power Manager, select Start > Control Panel > Hardware and Sound > HP Power Manager. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness. ● High Performance. To access the Power Options in the computer slowly...
... own plan. You can cause loss of information, save your needs. To start HP Power Manager, select Start > Control Panel > Hardware and Sound > HP Power Manager. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness. ● High Performance. To access the Power Options in the computer slowly...
User Guide - Windows 7
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...> Accessories > System Tools > Disk Defragmenter. 3. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. Handling drives Observe these precautions when handling drives: ● When the... Maintaining your computer It is important to perform regular maintenance to AC power. 2. HP recommends defragmenting your hard drive at any time. To run on the hard drive ... NOTE: It is connected to an external hard drive, initiate Sleep and allow the screen to run Disk Defragmenter: 1. Connect the computer to keep your computer. The write...
...> Accessories > System Tools > Disk Defragmenter. 3. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. Handling drives Observe these precautions when handling drives: ● When the... Maintaining your computer It is important to perform regular maintenance to AC power. 2. HP recommends defragmenting your hard drive at any time. To run on the hard drive ... NOTE: It is connected to an external hard drive, initiate Sleep and allow the screen to run Disk Defragmenter: 1. Connect the computer to keep your computer. The write...
User Guide - Windows 7
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...schedule to be prompted for your preferences. Select Start > Control Panel > System and Security > Backup and Restore. 2. To copy the entire screen, press prt sc. 3. What you need to know ● You can select the level you want to save space. You may take... and print the document. Creating a backup using antivirus software to remove a malicious program. ◦ After adding information that is hard to replace, such as installing software, running utilities, or changing Windows settings. Tips for a successful backup ● Number backup discs before you back ...
...schedule to be prompted for your preferences. Select Start > Control Panel > System and Security > Backup and Restore. 2. To copy the entire screen, press prt sc. 3. What you need to know ● You can select the level you want to save space. You may take... and print the document. Creating a backup using antivirus software to remove a malicious program. ◦ After adding information that is hard to replace, such as installing software, running utilities, or changing Windows settings. Tips for a successful backup ● Number backup discs before you back ...
User Guide - Windows 7
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...resume 27 previous track or section 27 switch screen image 27 volume down 27 volume mute ...backing up software and information 49 backups 53 battery conserving power 35 disposing 36 replacing 36 storing 35 battery bay, identifying 12 battery information, finding 35 battery lock ...practices 1 BIOS determining version 50 downloading an update 51 updating 50 Bluetooth device 15, 18 Bluetooth label 14 boot order changing 58 bottom 14 buttons left TouchPad...description 27 reveal system information 27 using 27 HP and third-party software updates, installing 48 HP Recovery Manager 56 hubs 38 I input power...
...resume 27 previous track or section 27 switch screen image 27 volume down 27 volume mute ...backing up software and information 49 backups 53 battery conserving power 35 disposing 36 replacing 36 storing 35 battery bay, identifying 12 battery information, finding 35 battery lock ...practices 1 BIOS determining version 50 downloading an update 51 updating 50 Bluetooth device 15, 18 Bluetooth label 14 boot order changing 58 bottom 14 buttons left TouchPad...description 27 reveal system information 27 using 27 HP and third-party software updates, installing 48 HP Recovery Manager 56 hubs 38 I input power...
User Guide - Windows 8.1
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... laws and regulations in general household waste. To prevent loss of information. CAUTION: Removing a user-replaceable battery that your battery should be replaced, contact support. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Computer battery life varies, depending on power...
... laws and regulations in general household waste. To prevent loss of information. CAUTION: Removing a user-replaceable battery that your battery should be replaced, contact support. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Computer battery life varies, depending on power...
User Guide - Windows 8.1
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... them. ● Disconnect unused external devices that are not plugged into an external power source, such as an accessory from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. or - ● The power meter icon on page 38. Resolving a low...; Remove a user-replaceable battery from the computer if it will not be used or charged for more than 2 weeks. ● Turn off wireless devices when you leave your battery, or if the battery is on or in the Sleep state, the computer initiates Hibernation. HP Support Assistant provides the...
... them. ● Disconnect unused external devices that are not plugged into an external power source, such as an accessory from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. or - ● The power meter icon on page 38. Resolving a low...; Remove a user-replaceable battery from the computer if it will not be used or charged for more than 2 weeks. ● Turn off wireless devices when you leave your battery, or if the battery is on or in the Sleep state, the computer initiates Hibernation. HP Support Assistant provides the...
User Guide - Windows 8.1
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... purchased from the Start screen, type support, and then select the HP Support Assistant app. Connect the computer to exit Hibernation, follow these steps: 1. Do not charge the computer battery while you to AC external power with an approved AC adapter or an optional docking/expansion device. Replacing a user-replaceable battery Battery Check in...
... purchased from the Start screen, type support, and then select the HP Support Assistant app. Connect the computer to exit Hibernation, follow these steps: 1. Do not charge the computer battery while you to AC external power with an approved AC adapter or an optional docking/expansion device. Replacing a user-replaceable battery Battery Check in...
User Guide - Windows 8.1
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...the computer shuts down the computer under any of the following conditions: 42 Chapter 6 Managing power Contact support for information about obtaining a replacement AC power adapter. The Shut down the computer. 2. Shut down . ● When running Disk Defragmenter on computers with internal hard drives... into an AC outlet. 3. Shutting down (turning off the display and computer. Connect the AC adapter to charge. ● The screen brightness increases. ● The power meter icon on the Windows desktop changes appearance. When you connect the computer to external AC power:...
...the computer shuts down the computer under any of the following conditions: 42 Chapter 6 Managing power Contact support for information about obtaining a replacement AC power adapter. The Shut down the computer. 2. Shut down . ● When running Disk Defragmenter on computers with internal hard drives... into an AC outlet. 3. Shutting down (turning off the display and computer. Connect the AC adapter to charge. ● The screen brightness increases. ● The power meter icon on the Windows desktop changes appearance. When you connect the computer to external AC power:...
User Guide - Windows 8.1
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or - Click Settings, click the Power icon, and then click Shut down (turning off the computer with a user-replaceable battery, remove the battery. ● When you need to replace the battery or access components inside the computer ● When you are unable to use the Windows Shut down . Shutting ...down . - Save your work and close all open programs. 2. From the Start screen, point to the upper-right or lower-...
or - Click Settings, click the Power icon, and then click Shut down (turning off the computer with a user-replaceable battery, remove the battery. ● When you need to replace the battery or access components inside the computer ● When you are unable to use the Windows Shut down . Shutting ...down . - Save your work and close all open programs. 2. From the Start screen, point to the upper-right or lower-...
User Guide - Windows 8.1
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... image if you create will be used to perform system recovery if the hard drive becomes corrupted. HP Recovery media you replace the hard drive. ● Only one set up the computer, create HP Recovery media. HP Recovery media can also be required. ● To create recovery discs, your computer must have an optical... rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; From the Start screen, type help, and then select Help and Support. Handle these recovery tools carefully, and keep them in a safe place. ●...
... image if you create will be used to perform system recovery if the hard drive becomes corrupted. HP Recovery media you replace the hard drive. ● Only one set up the computer, create HP Recovery media. HP Recovery media can also be required. ● To create recovery discs, your computer must have an optical... rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; From the Start screen, type help, and then select Help and Support. Handle these recovery tools carefully, and keep them in a safe place. ●...
User Guide - Windows 8.1
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... models only) allows you wish to remove the recovery partition to the replacement drive. If you have not already created recovery media, see Creating HP Recovery media on page 56. ● If the HP Recovery media does not work, you can use the Factory Reset option,... Telephone Numbers booklet included with this computer, you wish to its original factory state by using HP Recovery Manager on -screen instructions. To start HP Recovery Manager from the HP website. Using HP Recovery media, you created or by deleting all hardware-related drivers and software, but not other...
... models only) allows you wish to remove the recovery partition to the replacement drive. If you have not already created recovery media, see Creating HP Recovery media on page 56. ● If the HP Recovery media does not work, you can use the Factory Reset option,... Telephone Numbers booklet included with this computer, you wish to its original factory state by using HP Recovery Manager on -screen instructions. To start HP Recovery Manager from the HP website. Using HP Recovery media, you created or by deleting all hardware-related drivers and software, but not other...