HP Business Desktop BIOS
Page 10
...for the computer to start and run correctly, this happens, the computer motherboard may have to be replaced because the computer may be able to corrupt nonvolatile memory, including flash memory, on wakeup) 4. Securing startup The power-on the motherboard known as a user authentication and ..., and optionally on most HP Business Desktops to prevent access to recover a drive if the DriveLock password is not entered. This is the only way to the BIOS flash memory by administrator authentication. Virus software, such as described earlier. The HP BIOS uses hardware mechanisms on...
...for the computer to start and run correctly, this happens, the computer motherboard may have to be replaced because the computer may be able to corrupt nonvolatile memory, including flash memory, on wakeup) 4. Securing startup The power-on the motherboard known as a user authentication and ..., and optionally on most HP Business Desktops to prevent access to recover a drive if the DriveLock password is not entered. This is the only way to the BIOS flash memory by administrator authentication. Virus software, such as described earlier. The HP BIOS uses hardware mechanisms on...
HP Business Desktop BIOS
Page 11
... any other software. Each smart card holds a BIOS pass phrase as its credential. This feature is rendered useless and all data will replace the typed-in the BIOS flash memory. This BIOS pass phrase is stored in passwords. Of course, if the power-on password and DriveLock passwords are handled with two...
... any other software. Each smart card holds a BIOS pass phrase as its credential. This feature is rendered useless and all data will replace the typed-in the BIOS flash memory. This BIOS pass phrase is stored in passwords. Of course, if the power-on password and DriveLock passwords are handled with two...
HP Business Desktop BIOS
Page 16
....compaq.com/pub/products/desktops/whitepapers/DPSWhitePaper_092299.doc). The System Information option provides detailed information including: product name, processor type/speed/stepping, memory configuration, integrated MAC address for computer configurations that support this information to space constraints, security concerns, or inadequate storage capacity. Upgrades and Recovery The HP BIOS provides numerous ways to upgrade HP Business Desktop...
....compaq.com/pub/products/desktops/whitepapers/DPSWhitePaper_092299.doc). The System Information option provides detailed information including: product name, processor type/speed/stepping, memory configuration, integrated MAC address for computer configurations that support this information to space constraints, security concerns, or inadequate storage capacity. Upgrades and Recovery The HP BIOS provides numerous ways to upgrade HP Business Desktop...
Getting Started
Page 25
... flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. Replace third-party memory with the system to verify the proper installation. 2. Getting Started Solving Hardware Installation Problems (Continued) Problem Cause Solution A ...1. Replace the system board. See "Interpreting Diagnostic Lights and Audible Codes" on page 23 to deselect the automatic settings for five iterations, then stop. The beeps continue for the board and choose a basic configuration that came with HP memory. 4. Getting Started www.hp.com...
... flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. Replace third-party memory with the system to verify the proper installation. 2. Getting Started Solving Hardware Installation Problems (Continued) Problem Cause Solution A ...1. Replace the system board. See "Interpreting Diagnostic Lights and Audible Codes" on page 23 to deselect the automatic settings for five iterations, then stop. The beeps continue for the board and choose a basic configuration that came with HP memory. 4. Getting Started www.hp.com...
Getting Started
Page 31
...is resolved. Reseat DIMMs. Power on the system. 2. Replace the graphics card. 3. For systems with a graphics card: 1. Replace the system board. The LED flashes continue until the problem is resolved. Replace the system board. Power on the system. 2. Getting Started...by a two second pause. Reseat the graphics card. Pre-video memory error 1. The beeps continue for five iterations, then stop . Getting Started www.hp.com 27 Pre-video graphics error. Replace third-party memory with HP memory. 4. Replace DIMMs one at a time to isolate the faulty module. 3.
...is resolved. Reseat DIMMs. Power on the system. 2. Replace the graphics card. 3. For systems with a graphics card: 1. Replace the system board. The LED flashes continue until the problem is resolved. Replace the system board. Power on the system. 2. Getting Started...by a two second pause. Reseat the graphics card. Pre-video memory error 1. The beeps continue for five iterations, then stop . Getting Started www.hp.com 27 Pre-video graphics error. Replace third-party memory with HP memory. 4. Replace DIMMs one at a time to isolate the faulty module. 3.
Getting Started - Business Desktops - Enhanced for Accessibility
Page 25
... the system to determine possible causes. 3. Review the documentation that does not cause a resource conflict. Replace the system board. The beeps continue for the board and choose a basic configuration that came with HP memory. 4. Replace DIMMs one at a time to resolve the resource conflict. Getting Started Solving Hardware Installation Problems (Continued) Problem Cause Solution...
... the system to determine possible causes. 3. Review the documentation that does not cause a resource conflict. Replace the system board. The beeps continue for the board and choose a basic configuration that came with HP memory. 4. Replace DIMMs one at a time to resolve the resource conflict. Getting Started Solving Hardware Installation Problems (Continued) Problem Cause Solution...
Getting Started - Business Desktops - Enhanced for Accessibility
Page 31
... 5 flashes five times, once every second, followed by a two second pause. Replace the system board. The LED flashes continue until the problem is resolved. For systems with HP memory. 4. Reseat DIMMs. Power on the system. 2. Red Power LED 6 flashes..., followed by a two second pause. Pre-video graphics error. Replace the graphics card. 3. Pre-video memory error 1. Replace third-party memory with integrated graphics, replace the system board. Getting Started www.hp.com 27 Replace DIMMs one at a time to isolate the faulty module. 3....
... 5 flashes five times, once every second, followed by a two second pause. Replace the system board. The LED flashes continue until the problem is resolved. For systems with HP memory. 4. Reseat DIMMs. Power on the system. 2. Red Power LED 6 flashes..., followed by a two second pause. Pre-video graphics error. Replace the graphics card. 3. Pre-video memory error 1. Replace third-party memory with integrated graphics, replace the system board. Getting Started www.hp.com 27 Replace DIMMs one at a time to isolate the faulty module. 3....
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 5
... 5.5.3 Screws 5-8 5.5.4 Cables and Connectors 5-9 5.5.5 Hard Drives 5-9 5.5.6 Lithium Coin Cell Battery 5-9 6 Removal and Replacement Procedures - Convertible Minitower (CMT) Chassis 6.1 Preparation for Disassembly 6-1 6.2 Unlocking the Smart Cover Lock 6-2 6.3 Hood ...Bezel Blank 6-8 6.7.2 Diskette Drive Bezel or Bezel Blank 6-9 6.8 Cable Management 6-10 6.9 Memory 6-11 6.10Expansion Cards 6-13 6.11PCI Retainer Latch 6-17 6.12Expansion Card Guide 6-19 6.13Drives...Desktop to Minitower 6-40 6.24Changing from Minitower to Desktop 6-43 Service Reference Guide, dc7100 361288-003 v
... 5.5.3 Screws 5-8 5.5.4 Cables and Connectors 5-9 5.5.5 Hard Drives 5-9 5.5.6 Lithium Coin Cell Battery 5-9 6 Removal and Replacement Procedures - Convertible Minitower (CMT) Chassis 6.1 Preparation for Disassembly 6-1 6.2 Unlocking the Smart Cover Lock 6-2 6.3 Hood ...Bezel Blank 6-8 6.7.2 Diskette Drive Bezel or Bezel Blank 6-9 6.8 Cable Management 6-10 6.9 Memory 6-11 6.10Expansion Cards 6-13 6.11PCI Retainer Latch 6-17 6.12Expansion Card Guide 6-19 6.13Drives...Desktop to Minitower 6-40 6.24Changing from Minitower to Desktop 6-43 Service Reference Guide, dc7100 361288-003 v
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
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...Padlock 8-4 8.3 Computer Access Panel 8-5 vi 361288-003 Service Reference Guide, dc7100 Ultra-Slim Desktop (USDT) Chassis 8.1 Preparation for Disassembly 7-1 7.2 Unlocking the Smart Cover ...Lock 7-2 7.3 Hood Sensor 7-4 7.4 External Security Devices 7-5 7.4.1 Security Clip 7-5 7.4.2 Cable Lock 7-5 7.4.3 Padlock 7-6 7.4.4 Universal Chassis Clamp Lock 7-6 7.5 Computer Cover 7-11 7.6 Front Drive Bezels 7-12 7.7 Cable Management 7-14 7.8 Memory...Replacement Procedures - Contents 7 Removal and...
...Padlock 8-4 8.3 Computer Access Panel 8-5 vi 361288-003 Service Reference Guide, dc7100 Ultra-Slim Desktop (USDT) Chassis 8.1 Preparation for Disassembly 7-1 7.2 Unlocking the Smart Cover ...Lock 7-2 7.3 Hood Sensor 7-4 7.4 External Security Devices 7-5 7.4.1 Security Clip 7-5 7.4.2 Cable Lock 7-5 7.4.3 Padlock 7-6 7.4.4 Universal Chassis Clamp Lock 7-6 7.5 Computer Cover 7-11 7.6 Front Drive Bezels 7-12 7.7 Cable Management 7-14 7.8 Memory...Replacement Procedures - Contents 7 Removal and...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
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...cable tighter than a 30 mm (1.18 in a failed power supply. 6-10 361288-003 Service Reference Guide, dc7100 Sharp creases may damage the wires. ■ Some flat ribbon cables come prefolded. Squeeze on these steps: ...sources like the heatsink. ■ Do not jam cables on top of expansion cards or memory modules.Printed circuit cards like the drive cage, power supply, or computer cover to the ...down into the chassis. Pulling on the cable. Removal and Replacement Procedures - Convertible Minitower (CMT) Chassis 6.8 Cable Management Always follow these cables. ■ Do not...
...cable tighter than a 30 mm (1.18 in a failed power supply. 6-10 361288-003 Service Reference Guide, dc7100 Sharp creases may damage the wires. ■ Some flat ribbon cables come prefolded. Squeeze on these steps: ...sources like the heatsink. ■ Do not jam cables on top of expansion cards or memory modules.Printed circuit cards like the drive cage, power supply, or computer cover to the ...down into the chassis. Pulling on the cable. Removal and Replacement Procedures - Convertible Minitower (CMT) Chassis 6.8 Cable Management Always follow these cables. ■ Do not...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 91
...module is important to use Computer Setup to install. Match the notch on the memory socket. 5. Removal and Replacement Procedures - Doing so may damage the module. 1. When upgrading the memory, it is fully inserted and properly seated. Open both latches of the computer or... optional cards. Repeat steps 4 and 5 for disassembly (Section 6.1). 3. Service Reference Guide, dc7100 361288-003 6-11 ...
...module is important to use Computer Setup to install. Match the notch on the memory socket. 5. Removal and Replacement Procedures - Doing so may damage the module. 1. When upgrading the memory, it is fully inserted and properly seated. Open both latches of the computer or... optional cards. Repeat steps 4 and 5 for disassembly (Section 6.1). 3. Service Reference Guide, dc7100 361288-003 6-11 ...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 92
Convertible Minitower (CMT) Chassis ✎ The computer automatically recognizes the additional memory when the computer is turned on. Removal and Replacement Procedures - To reassemble the computer, reverse the removal procedure. ✎ If you normally lock the Smart Cover Lock, use Computer Setup to relock the lock and enable the Smart Cover Sensor. 6-12 361288-003 Service Reference Guide, dc7100
Convertible Minitower (CMT) Chassis ✎ The computer automatically recognizes the additional memory when the computer is turned on. Removal and Replacement Procedures - To reassemble the computer, reverse the removal procedure. ✎ If you normally lock the Smart Cover Lock, use Computer Setup to relock the lock and enable the Smart Cover Sensor. 6-12 361288-003 Service Reference Guide, dc7100
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 140
...away from major heat sources like the heatsink. ■ Do not jam cables on top of expansion cards or memory modules.Printed circuit cards like these cables. ■ Do not bend any cable sharply. A sharp bend can break...of the internal cables is being seated. ■ Keep cables clear of the computer. Removal and Replacement Procedures- Never change the folds on these are not designed to take excessive pressure on components like the... by themselves. 7-14 361288-003 Service Reference Guide, dc7100 Sharp creases may damage the wires. ■ Some flat ribbon cables come prefolded.
...away from major heat sources like the heatsink. ■ Do not jam cables on top of expansion cards or memory modules.Printed circuit cards like these cables. ■ Do not bend any cable sharply. A sharp bend can break...of the internal cables is being seated. ■ Keep cables clear of the computer. Removal and Replacement Procedures- Never change the folds on these are not designed to take excessive pressure on components like the... by themselves. 7-14 361288-003 Service Reference Guide, dc7100 Sharp creases may damage the wires. ■ Some flat ribbon cables come prefolded.
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 142
...; CAUTION: When handling a memory module, be installed in only one way. Push the module down into the socket 2. Remove the computer cover (Section 7.5, "Computer Cover"). Å WARNING: To reduce risk of the computer or optional cards. Removal and Replacement Procedures- If you are in... injury from having incompatible metals in the closed position 3. 7-16 361288-003 Service Reference Guide, dc7100 Make sure the latches are discharged of the contacts. When upgrading the memory, it is fully inserted and properly seated. Doing so may damage the module. 1. Refer to...
...; CAUTION: When handling a memory module, be installed in only one way. Push the module down into the socket 2. Remove the computer cover (Section 7.5, "Computer Cover"). Å WARNING: To reduce risk of the computer or optional cards. Removal and Replacement Procedures- If you are in... injury from having incompatible metals in the closed position 3. 7-16 361288-003 Service Reference Guide, dc7100 Make sure the latches are discharged of the contacts. When upgrading the memory, it is fully inserted and properly seated. Doing so may damage the module. 1. Refer to...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 143
Small Form Factor (SFF) Chassis 6. Removal and Replacement Procedures- Service Reference Guide, dc7100 361288-003 7-17 Repeat steps 4 and 5 for any additional modules that you normally lock the Smart Cover Lock, use Computer Setup to install. ✎ The computer automatically recognizes the additional memory when the computer is turned on. To reassemble the computer, reverse the removal procedure. ✎ If you want to relock the lock and enable the Smart Cover Sensor.
Small Form Factor (SFF) Chassis 6. Removal and Replacement Procedures- Service Reference Guide, dc7100 361288-003 7-17 Repeat steps 4 and 5 for any additional modules that you normally lock the Smart Cover Lock, use Computer Setup to install. ✎ The computer automatically recognizes the additional memory when the computer is turned on. To reassemble the computer, reverse the removal procedure. ✎ If you want to relock the lock and enable the Smart Cover Sensor.
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 169
...7.17 Speaker 1. Remove the fan shroud. Remove the heatsink control cable and the heatsink from the system board. 7. Remove any memory modules that secure the speaker to the top of the heatsink with the screwdriver used for Disassembly"). 2. Disconnect the speaker wire from...processor and the bottom of the processor from the chassis. Service Reference Guide, dc7100 361288-003 7-43 Remove the speaker from the syringe supplied in the speaker spares kit. Removal and Replacement Procedures- Prepare the computer for disassembly (Section 7.1, "Preparation for removing the ...
...7.17 Speaker 1. Remove the fan shroud. Remove the heatsink control cable and the heatsink from the system board. 7. Remove any memory modules that secure the speaker to the top of the heatsink with the screwdriver used for Disassembly"). 2. Disconnect the speaker wire from...processor and the bottom of the processor from the chassis. Service Reference Guide, dc7100 361288-003 7-43 Remove the speaker from the syringe supplied in the speaker spares kit. Removal and Replacement Procedures- Prepare the computer for disassembly (Section 7.1, "Preparation for removing the ...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 199
.... Grasp the cable end of expansion cards or memory modules.Printed circuit cards like the drive cage, power supply, or computer cover to lay properly by themselves. Service Reference Guide, dc7100 361288-003 8-11 Always position the cables to... push cables down into the chassis. A sharp bend can break the internal wires. ■ Never bend a SATA data cable tighter than a 30 mm (1.18 in a failed power supply. Ultra-Slim Desktop... result in ) radius. ■ Never crease a SATA data cable. Removal and Replacement Procedures -
.... Grasp the cable end of expansion cards or memory modules.Printed circuit cards like the drive cage, power supply, or computer cover to lay properly by themselves. Service Reference Guide, dc7100 361288-003 8-11 Always position the cables to... push cables down into the chassis. A sharp bend can break the internal wires. ■ Never bend a SATA data cable tighter than a 30 mm (1.18 in a failed power supply. Ultra-Slim Desktop... result in ) radius. ■ Never crease a SATA data cable. Removal and Replacement Procedures -
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 200
... resulting from having incompatible metals in the socket vacated by briefly touching a grounded metal object. Ultra-Slim Desktop (USDT) Chassis 8.10 Memory Ä CAUTION: The memory module sockets have gold metal contacts. Remove the MultiBay riser card (Section 8.5). 5. Push the module down... dc7100 When upgrading the memory, it in contact with gold metal contacts to cool before touching. 3. If you are in the drive cage (Section 8.4). 4. Remove any of the memory module socket 1, and insert the memory module into the socket, ensuring that you are replacing a memory ...
... resulting from having incompatible metals in the socket vacated by briefly touching a grounded metal object. Ultra-Slim Desktop (USDT) Chassis 8.10 Memory Ä CAUTION: The memory module sockets have gold metal contacts. Remove the MultiBay riser card (Section 8.5). 5. Push the module down... dc7100 When upgrading the memory, it in contact with gold metal contacts to cool before touching. 3. If you are in the drive cage (Section 8.4). 4. Remove any of the memory module socket 1, and insert the memory module into the socket, ensuring that you are replacing a memory ...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 201
Repeat step 6 for any additional modules that you want to install. ✎ The computer automatically recognizes the additional memory when the computer is turned on the memory socket. 7. Ultra-Slim Desktop (USDT) Chassis ✎ A memory module can be installed in only one way. To reassemble the computer, reverse the removal procedure. Removal and Replacement Procedures - Match the notch on the module with the tab on . Service Reference Guide, dc7100 361288-003 8-13
Repeat step 6 for any additional modules that you want to install. ✎ The computer automatically recognizes the additional memory when the computer is turned on the memory socket. 7. Ultra-Slim Desktop (USDT) Chassis ✎ A memory module can be installed in only one way. To reassemble the computer, reverse the removal procedure. Removal and Replacement Procedures - Match the notch on the module with the tab on . Service Reference Guide, dc7100 361288-003 8-13
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 240
... device that the processor is present. Power failure (power supply is seated into the connector on the system board. Pre-video memory error. Replace the system board. Beeps stop after the fifth iteration but the LED continues to see that is causing the problem by a... at a time to flash until the issue has been resolved. Reseat DIMMs. Power on the system. Replace third-party memory with HP memory. C-8 361288-003 Service Reference Guide, dc7100 Replace DIMMs one at a time to flash until failure occurs. Beeps stop after the fifth iteration but the LED ...
... device that the processor is present. Power failure (power supply is seated into the connector on the system board. Pre-video memory error. Replace the system board. Beeps stop after the fifth iteration but the LED continues to see that is causing the problem by a... at a time to flash until the issue has been resolved. Reseat DIMMs. Power on the system. Replace third-party memory with HP memory. C-8 361288-003 Service Reference Guide, dc7100 Replace DIMMs one at a time to flash until failure occurs. Beeps stop after the fifth iteration but the LED ...