Testing on HP Business Desktop PCs
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...hardware-enabling applications (such as DVD playback) and productivity type applications (such as designed. interoperability of HP Business Desktop PCs with alternate operating systems (Linux, OS/2, Novell, etc. Testing also verifies that packet loss ...HP graphics controller solutions to electro-static discharges at various points on new products. (combinations of "plugfests" sponsored by HP and other HP products - compatibility by complying with commonly used accessibility products - integration of standard and aftermarket modules on a variety of the systems with video...
...hardware-enabling applications (such as DVD playback) and productivity type applications (such as designed. interoperability of HP Business Desktop PCs with alternate operating systems (Linux, OS/2, Novell, etc. Testing also verifies that packet loss ...HP graphics controller solutions to electro-static discharges at various points on new products. (combinations of "plugfests" sponsored by HP and other HP products - compatibility by complying with commonly used accessibility products - integration of standard and aftermarket modules on a variety of the systems with video...
Testing on HP Business Desktop PCs
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... conducted prior to submission using disciplined test-engineering methods, HP helps ensure good test coverage. Tested Configurations With the multitude of components included in the test process and the numerous well-controlled configurations we use with the Novell Netware Client. However...boards, chasses, video, audio and other module components, and/or operating systems are currently certified for use in a PC, and the number of operating systems, applications, and options offered, testing of every permutation becomes impossible. Hours of Testing HP Business Desktop PCs are ...
... conducted prior to submission using disciplined test-engineering methods, HP helps ensure good test coverage. Tested Configurations With the multitude of components included in the test process and the numerous well-controlled configurations we use with the Novell Netware Client. However...boards, chasses, video, audio and other module components, and/or operating systems are currently certified for use in a PC, and the number of operating systems, applications, and options offered, testing of every permutation becomes impossible. Hours of Testing HP Business Desktop PCs are ...
HP Business Desktop BIOS
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... the ROMPAQ BIOS upgrades, administrator security is designed for the password to update the HP BIOS on appropriate computers on network HP Business Desktop computers. The BIOS SoftPaqs can also be used during the boot block operation. 17...video support is maintained through several tools. In this feature and other management options. If the computer has a setup password enabled, then HPQFLASH will prompt for detailed instructions and downloads. As with the appropriate ROMPAQ diskette or CD image. Remote BIOS update Many customer computer environments require strict control...
... the ROMPAQ BIOS upgrades, administrator security is designed for the password to update the HP BIOS on appropriate computers on network HP Business Desktop computers. The BIOS SoftPaqs can also be used during the boot block operation. 17...video support is maintained through several tools. In this feature and other management options. If the computer has a setup password enabled, then HPQFLASH will prompt for detailed instructions and downloads. As with the appropriate ROMPAQ diskette or CD image. Remote BIOS update Many customer computer environments require strict control...
Installing Microsoft Windows Vista on Selected HP Products
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... it is logged on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. A Note on... and only that there is already an active session on the application and select "Run as expected while UAC is a new security feature in data loss for the average user, as this feature can be found on Aero Glass Some video... the OS boot option could be disconnected. A Note on User Access Control (UAC) User Access Control (UAC) is enabled. Contact the appropriate software vendors for Vista compatible ...
... it is logged on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. A Note on... and only that there is already an active session on the application and select "Run as expected while UAC is a new security feature in data loss for the average user, as this feature can be found on Aero Glass Some video... the OS boot option could be disconnected. A Note on User Access Control (UAC) User Access Control (UAC) is enabled. Contact the appropriate software vendors for Vista compatible ...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
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... automatically disables Integrated Video. This F10 option will be to have the NIC option ROM enabled. Allows you to set the S5 Wake on Lan feature to "Disable." Service Reference Guide, dc7100 361288-003 2-13 Setup Utilities and Diagnostics Features Heading Option Description Advanced* (...disable). The NIC option ROM takes up memory space below 1MB commonly referred to a hard drive. When PCI Express video is not required, completely disable the network controller (NIC) by using the arrow (left and right) keys to a PXE server. Allows you to specify which...
... automatically disables Integrated Video. This F10 option will be to have the NIC option ROM enabled. Allows you to set the S5 Wake on Lan feature to "Disable." Service Reference Guide, dc7100 361288-003 2-13 Setup Utilities and Diagnostics Features Heading Option Description Advanced* (...disable). The NIC option ROM takes up memory space below 1MB commonly referred to a hard drive. When PCI Express video is not required, completely disable the network controller (NIC) by using the arrow (left and right) keys to a PXE server. Allows you to specify which...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 243
You can select which source will not function. Service Reference Guide, dc7100 361288-003 D-1 If the system beeps, then the keyboard is operating correctly. ■ Check all cables for loose or incorrect connections. ■ Reconfigure the computer ... on? ■ Is the green monitor light illuminated? ■ Turn up the monitor brightness and contrast controls if the monitor is dim. ■ If the system has multiple video sources (embedded or PCI adapters) installed (embedded video on select models only) and a single monitor, the monitor must be the default VGA source in...
You can select which source will not function. Service Reference Guide, dc7100 361288-003 D-1 If the system beeps, then the keyboard is operating correctly. ■ Check all cables for loose or incorrect connections. ■ Reconfigure the computer ... on? ■ Is the green monitor light illuminated? ■ Turn up the monitor brightness and contrast controls if the monitor is dim. ■ If the system has multiple video sources (embedded or PCI adapters) installed (embedded video on select models only) and a single monitor, the monitor must be the default VGA source in...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
Page 253
... standby mode. Ä CAUTION: When attempting to resume from the power LED and eight simultaneous beeps). 1. Service Reference Guide, dc7100 361288-003 D-11 Screen blanking utility installed or energy saver features enabled. If the computer system has both an integrated graphics connector ... the same horizontal scan rate as the resolution chosen. Solving Display Problems Problem Cause Solution Blank screen (no video). Press any unsaved data. In Windows Control Panel, double-click the Display icon and select the Settings tab. 4. Otherwise, the computer will shut down...
... standby mode. Ä CAUTION: When attempting to resume from the power LED and eight simultaneous beeps). 1. Service Reference Guide, dc7100 361288-003 D-11 Screen blanking utility installed or energy saver features enabled. If the computer system has both an integrated graphics connector ... the same horizontal scan rate as the resolution chosen. Solving Display Problems Problem Cause Solution Blank screen (no video). Press any unsaved data. In Windows Control Panel, double-click the Display icon and select the Settings tab. 4. Otherwise, the computer will shut down...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
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... for five iterations after which the LED flashes will continue until the problem is resolved. Dim characters. For systems with HP memory. 4. Blank screen and the power LED flashes Red eight times, once every second, followed by a two second...2. D-12 361288-003 Service Reference Guide, dc7100 Pre-video graphics error. Reseat DIMMs. Power on checksum. 1. Replace third-party memory with a graphics card: 1. Replace the system board. Adjust the monitor brightness and contrast controls. Blurry video or requested resolution cannot be loaded. Invalid ROM...
... for five iterations after which the LED flashes will continue until the problem is resolved. Dim characters. For systems with HP memory. 4. Blank screen and the power LED flashes Red eight times, once every second, followed by a two second...2. D-12 361288-003 Service Reference Guide, dc7100 Pre-video graphics error. Reseat DIMMs. Power on checksum. 1. Replace third-party memory with a graphics card: 1. Replace the system board. Adjust the monitor brightness and contrast controls. Blurry video or requested resolution cannot be loaded. Invalid ROM...
HP Compaq Business Desktop dc7100 Series Service Reference Guide, 3rd Edition
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... P10 P11 P12 P13 P15 P16 P20 P21 P22 P23 P24 P25 P26 Component (Continued) Video connector, VGA Primary single USB connector Secondary single USB port Microphone jack Line-in jack Line-out jack Headphone jack Volume control Double-stacked headphone, Top = microphone, Bottom = headphone Double-stacked line-in, Top = line-in...
... P10 P11 P12 P13 P15 P16 P20 P21 P22 P23 P24 P25 P26 Component (Continued) Video connector, VGA Primary single USB connector Secondary single USB port Microphone jack Line-in jack Line-out jack Headphone jack Volume control Double-stacked headphone, Top = microphone, Bottom = headphone Double-stacked line-in, Top = line-in...
HP Compaq dx6100 and dc7100 Series Personal Computer Service Reference Card (1st Edition)
Page 1
...you for MultiBay hard drive(s). Order an upgraded ROMPaq diskette from the HP Web site (www.hp.com). Download the latest ROMPaq images from HP. Service Reference Card HP Compaq dx6100 and dc7100 Series Personal Computers © 2004 Hewlett-Packard Development Company, L.P. Computer...0, and Max UDMA. Enables/disables ability to write data to Factory Settings. Enable/disable primary IDE controller. Allows selection of VGA controller (if multiple PCI video controllers are : Automatic, Bit-Shift, LBA Assisted, User, and None. Setup Password - Lists currently ...
...you for MultiBay hard drive(s). Order an upgraded ROMPaq diskette from the HP Web site (www.hp.com). Download the latest ROMPaq images from HP. Service Reference Card HP Compaq dx6100 and dc7100 Series Personal Computers © 2004 Hewlett-Packard Development Company, L.P. Computer...0, and Max UDMA. Enables/disables ability to write data to Factory Settings. Enable/disable primary IDE controller. Allows selection of VGA controller (if multiple PCI video controllers are : Automatic, Bit-Shift, LBA Assisted, User, and None. Setup Password - Lists currently ...
HP Compaq dx6100 and dc7100 Series Personal Computer Service Reference Card (1st Edition)
Page 2
...provides a means of memory Alerts modules. To order a FailSafe key contact HP. [3] Available on some models. Diagnostics for Windows provides detailed system information...chassis cover and reconnect the power cord. Setup Utilities. [1] Smart Software-controllable solenoid that might result in place of computer until issue is restarted. ...1 Hz [1] 4 Power supply failure Blinks red 5 times @ 1 Hz [1] 5 Memory error Blinks red 6 times @ 1 Hz [1] 6 Video error Blinks red 7 times @ 1 Hz [1] 7 PCA failure Blinks red 8 times @ 1 Hz [1] 8 Invalid ROM checksum (error) Blinks...
...provides a means of memory Alerts modules. To order a FailSafe key contact HP. [3] Available on some models. Diagnostics for Windows provides detailed system information...chassis cover and reconnect the power cord. Setup Utilities. [1] Smart Software-controllable solenoid that might result in place of computer until issue is restarted. ...1 Hz [1] 4 Power supply failure Blinks red 5 times @ 1 Hz [1] 5 Memory error Blinks red 6 times @ 1 Hz [1] 6 Video error Blinks red 7 times @ 1 Hz [1] 7 PCA failure Blinks red 8 times @ 1 Hz [1] 8 Invalid ROM checksum (error) Blinks...
HP Compaq dx6100 and dc7100 Series Personal Computers Service Reference Card, 2nd Edition
Page 1
.... The Power-On password protects the computer from unauthorized or inadvertent re-configuration of an unsuccessful ROM flash. Service Reference Card HP Compaq dx6100 and dc7100 Series Personal Computers © 2006 Hewlett-Packard Development Company, L.P. ject to and restoring from the Boot Block recovery mode complete...Download the latest ROMPaq images from the diskette drive and turn on the Web at specific time of VGA controller (if multiple PCI video controllers are available on at www.hp.com.) 3. All ROM images used by pressing the F10 key as soon as the computer is turned ...
.... The Power-On password protects the computer from unauthorized or inadvertent re-configuration of an unsuccessful ROM flash. Service Reference Card HP Compaq dx6100 and dc7100 Series Personal Computers © 2006 Hewlett-Packard Development Company, L.P. ject to and restoring from the Boot Block recovery mode complete...Download the latest ROMPaq images from the diskette drive and turn on the Web at specific time of VGA controller (if multiple PCI video controllers are available on at www.hp.com.) 3. All ROM images used by pressing the F10 key as soon as the computer is turned ...
HP Compaq dx6100 and dc7100 Series Personal Computers Service Reference Card, 2nd Edition
Page 2
... Conditions and Messages Keyboard Light Combinations Used by Diagnostics for booting from www.hp.com. Num, Caps, Green Scroll Lock Blink on in sequence, one at... installed Blinks red 4 times 4 Power supply failure Blinks red 5 times 5 Pre-video memory error Blinks red 6 times 6 Pre-video graphics error Blinks red 7 times 7 PCA failure Blinks red 8 times 8 Invalid ROM...- Verify proper memory module type. Replace the graphics controller (if applicable). 601-Diskette Controller Error Diskette controller circuitry or floppy drive circuitry incorrect. Replace diskette drive...
... Conditions and Messages Keyboard Light Combinations Used by Diagnostics for booting from www.hp.com. Num, Caps, Green Scroll Lock Blink on in sequence, one at... installed Blinks red 4 times 4 Power supply failure Blinks red 5 times 5 Pre-video memory error Blinks red 6 times 6 Pre-video graphics error Blinks red 7 times 7 PCA failure Blinks red 8 times 8 Invalid ROM...- Verify proper memory module type. Replace the graphics controller (if applicable). 601-Diskette Controller Error Diskette controller circuitry or floppy drive circuitry incorrect. Replace diskette drive...
Troubleshooting Guide
Page 36
... connector on the system. 2. Pre-video memory error. Solution If the computer system has both an integrated graphics connector and an add-in graphics card connector, plug the monitor cable into the wrong connector. Replace the system board. 2-20 www.hp.com Troubleshooting Guide In Windows Control Panel, double-click the Display icon...
... connector on the system. 2. Pre-video memory error. Solution If the computer system has both an integrated graphics connector and an add-in graphics card connector, plug the monitor cable into the wrong connector. Replace the system board. 2-20 www.hp.com Troubleshooting Guide In Windows Control Panel, double-click the Display icon...
Troubleshooting Guide
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... graphics cable is being used with integrated graphics, replace the system board. Replace the graphics card. Troubleshooting Guide www.hp.com 2-21 Monitor is bad. Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Blank screen and the power...the computer beeps six times. The brightness and contrast controls are not properly connected. Adjust the monitor brightness and contrast controls. Reseat the graphics card. Disable monitor energy saver feature. Change requested resolution. Pre-video graphics error. Cables are not set . Dim ...
... graphics cable is being used with integrated graphics, replace the system board. Replace the graphics card. Troubleshooting Guide www.hp.com 2-21 Monitor is bad. Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Blank screen and the power...the computer beeps six times. The brightness and contrast controls are not properly connected. Adjust the monitor brightness and contrast controls. Reseat the graphics card. Disable monitor energy saver feature. Change requested resolution. Pre-video graphics error. Cables are not set . Dim ...
Computer Setup (F10) Utility Guide
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Allows you to specify which VGA controller will be the "boot" or primary VGA controller. ✎ Support for specific Computer Setup options may vary depending on the hardware configuration. 24 www.hp.com Computer Setup (F10) Utility Guide Computer Setup (F10) Utility Computer Setup (Continued) Heading Option Description PCI VGA Configuration Displayed only if there are multiple PCI video adapters in the system.
Allows you to specify which VGA controller will be the "boot" or primary VGA controller. ✎ Support for specific Computer Setup options may vary depending on the hardware configuration. 24 www.hp.com Computer Setup (F10) Utility Guide Computer Setup (F10) Utility Computer Setup (Continued) Heading Option Description PCI VGA Configuration Displayed only if there are multiple PCI video adapters in the system.
HP Compaq Business Desktop dc7100 Software Overview
Page 11
...and alert information directly through the Windows Control Panel. HP Client Manager Software (HP CMS) developed with the dc7100 desktop: • Quick Setup - Basic troubleshooting is a free hardware management solution for the HP ProtectTools Embedded Security chip. Provides basic ...and Japanese)-when available. HP CMS can update drivers and BIOS on how to video settings through the Windows OS to provide consolidated deployment and management of -life for maintenance purposes. • Desktop Management Guide - HP Compaq dc7100 Software Overview Whitepaper 11 Provides...
...and alert information directly through the Windows Control Panel. HP Client Manager Software (HP CMS) developed with the dc7100 desktop: • Quick Setup - Basic troubleshooting is a free hardware management solution for the HP ProtectTools Embedded Security chip. Provides basic ...and Japanese)-when available. HP CMS can update drivers and BIOS on how to video settings through the Windows OS to provide consolidated deployment and management of -life for maintenance purposes. • Desktop Management Guide - HP Compaq dc7100 Software Overview Whitepaper 11 Provides...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 8
...Intel Chipset Support for Windows Set Video Refresh Utility for Windows 2000/XP Preinstalled Applications HP ProtectTools Embedded Security HP ProtectTools Security Manager Preloaded Applications Altiris...HP Business desktop computer into the enterprise such as PXE, remote configuration, remote control, and F10 Setup support for HP Business Desktop Computers, part number 372899-001. As a service, HP...Software Drivers available for dc7700 Windows 2000 dc7700 Softpaqs Name ROM BIOS HP Compaq Business Desktop System BIOS (786E1) Audio Drivers Realtek High Definition Audio Driver ...
...Intel Chipset Support for Windows Set Video Refresh Utility for Windows 2000/XP Preinstalled Applications HP ProtectTools Embedded Security HP ProtectTools Security Manager Preloaded Applications Altiris...HP Business desktop computer into the enterprise such as PXE, remote configuration, remote control, and F10 Setup support for HP Business Desktop Computers, part number 372899-001. As a service, HP...Software Drivers available for dc7700 Windows 2000 dc7700 Softpaqs Name ROM BIOS HP Compaq Business Desktop System BIOS (786E1) Audio Drivers Realtek High Definition Audio Driver ...
HP Compaq Business Desktop dc7700 Software Overview September 2006
Page 11
...and HP Compaq dc7700 Software Overview Whitepaper 11 Manage the end-to the system before the RealTek driver is complemented by a display utility that span the entire IT lifecycle. Intel software drivers enable all functionality of hardware and software within the business environment... directly through the Windows Control Panel. With both stan d-alone solutions and integrated suites, customers can manage hardware and software from the HP support web site for HP commercial desktop, notebook and workstation models. Driver support is installed. • Video • Audio •...
...and HP Compaq dc7700 Software Overview Whitepaper 11 Manage the end-to the system before the RealTek driver is complemented by a display utility that span the entire IT lifecycle. Intel software drivers enable all functionality of hardware and software within the business environment... directly through the Windows Control Panel. With both stan d-alone solutions and integrated suites, customers can manage hardware and software from the HP support web site for HP commercial desktop, notebook and workstation models. Driver support is installed. • Video • Audio •...
Operating System and Device Driver Support for 2004 HP Compaq Business Desktop Computers with the Intel 915 Chipset
Page 9
... of Windows, additional IEEE 1394 device classes (e.g. digital video camera or optical drives) have become supported by the operating system. HP HP Generic device class support included with the Intel 915 Chipset include support for IEEE 1394 host controllers. OS OS Generic device class support included with the ... its own interrupt line. • If PIC support is used instead, PCI devices typically will share interrupts. • All 2004 HP Compaq Business Desktop Computers with the operating system Bluetooth devices. Interrupt controller support APIC 98SE Me - -
... of Windows, additional IEEE 1394 device classes (e.g. digital video camera or optical drives) have become supported by the operating system. HP HP Generic device class support included with the Intel 915 Chipset include support for IEEE 1394 host controllers. OS OS Generic device class support included with the ... its own interrupt line. • If PIC support is used instead, PCI devices typically will share interrupts. • All 2004 HP Compaq Business Desktop Computers with the operating system Bluetooth devices. Interrupt controller support APIC 98SE Me - -