HP Business Desktop BIOS
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• S5-This state is off. The computer is often referred to as Soft Off. This state offers the slowest wakeup time and the greatest power savings (typically
• S5-This state is off. The computer is often referred to as Soft Off. This state offers the slowest wakeup time and the greatest power savings (typically
HP Business Desktop BIOS
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... be set of POST tests to 30 days. Also 7 simultaneous beeps will be heard. Also 8 simultaneous beeps will be heard. If an error is detected, the error notification displayed contains a brief problem description and recommended action, in most error conditions from HP Business Desktop computers. 15 Power Failure (power supply is turned on the Documentation...
... be set of POST tests to 30 days. Also 7 simultaneous beeps will be heard. Also 8 simultaneous beeps will be heard. If an error is detected, the error notification displayed contains a brief problem description and recommended action, in most error conditions from HP Business Desktop computers. 15 Power Failure (power supply is turned on the Documentation...
Getting Started
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If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for details. ■ Turn up the brightness and contrast controls of the monitor ... is on. ■ Check the power LED on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started If the system will help you encounter problems with the computer, monitor, or software, see the following list of the computer to...
If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for details. ■ Turn up the brightness and contrast controls of the monitor ... is on. ■ Check the power LED on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started If the system will help you encounter problems with the computer, monitor, or software, see the following list of the computer to...
Getting Started
Page 21
..., then stop. Open hood, press power button, and see if the processor fan spins. The LED flashes continue until the problem is resolved. ✎ Beeps may be blocked or not turning. Leave a 4-inch (10.2-cm) clearance at the back of unit and above the monitor to the processor. 1. Contact... Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. Reseat processor heatsink and verify that the computer air vents are not blocked and the processor cooling fan is fully/properly seated or...
..., then stop. Open hood, press power button, and see if the processor fan spins. The LED flashes continue until the problem is resolved. ✎ Beeps may be blocked or not turning. Leave a 4-inch (10.2-cm) clearance at the back of unit and above the monitor to the processor. 1. Contact... Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. Reseat processor heatsink and verify that the computer air vents are not blocked and the processor cooling fan is fully/properly seated or...
Getting Started
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... Diagnostic Lights and Audible Codes" on the system. 2. Replace DIMMs one at a time to resolve the resource conflict. Getting Started www.hp.com 21 If you are using the correct memory modules and to determine if you still cannot resolve the issue, contact Customer Support. Reseat... stop. Getting Started Solving Hardware Installation Problems (Continued) Problem Cause Solution A new device is resolved. Computer will not start. Observe the beeps and LED lights on the front of the system. (continued) A plug and play board may not automatically configure when added if the ...
... Diagnostic Lights and Audible Codes" on the system. 2. Replace DIMMs one at a time to resolve the resource conflict. Getting Started www.hp.com 21 If you are using the correct memory modules and to determine if you still cannot resolve the issue, contact Customer Support. Reseat... stop. Getting Started Solving Hardware Installation Problems (Continued) Problem Cause Solution A new device is resolved. Computer will not start. Observe the beeps and LED lights on the front of the system. (continued) A plug and play board may not automatically configure when added if the ...
Getting Started
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... (Continued) Problem Cause Solution Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps ten times. The beeps continue for five iterations, then stop . Bad option card. 1. For systems with integrated graphics, replace the system board. Replace the graphics... card. 3. Once bad card is resolved. Replace the system board. 22 www.hp.com Getting Started The LED flashes continue until the problem is bad. The beeps continue for five iterations, then stop .
... (Continued) Problem Cause Solution Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps ten times. The beeps continue for five iterations, then stop . Bad option card. 1. For systems with integrated graphics, replace the system board. Replace the graphics... card. 3. Once bad card is resolved. Replace the system board. 22 www.hp.com Getting Started The LED flashes continue until the problem is bad. The beeps continue for five iterations, then stop .
Getting Started
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None Green Power LED flashes every two seconds. Computer on some models) or normal Suspend mode. Getting Started www.hp.com 23 None Computer in Suspend to determine the front panel LED codes. ✎ Recommended actions in the following table to RAM mode (only on . ... which they should be performed. Press any key or move the mouse to wake the computer. Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. None required.
None Green Power LED flashes every two seconds. Computer on some models) or normal Suspend mode. Getting Started www.hp.com 23 None Computer in Suspend to determine the front panel LED codes. ✎ Recommended actions in the following table to RAM mode (only on . ... which they should be performed. Press any key or move the mouse to wake the computer. Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. None required.
Getting Started
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... is plugged onto the system board header. Contact an authorized reseller or service provider. 24 www.hp.com Getting Started Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a... stop. Reseat processor heatsink and verify that the computer air vents are not blocked and the processor cooling fan is resolved. ✎ Beeps may be blocked or not turning. Ensure the fan is properly attached. 5. Open hood, press power button, and see if the ...
... is plugged onto the system board header. Contact an authorized reseller or service provider. 24 www.hp.com Getting Started Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 2 flashes two times, once every second, followed by a... stop. Reseat processor heatsink and verify that the computer air vents are not blocked and the processor cooling fan is resolved. ✎ Beeps may be blocked or not turning. Ensure the fan is properly attached. 5. Open hood, press power button, and see if the ...
Getting Started
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Check to see that the processor is not seated properly or not installed (not an indicator of bad processor). 1. Getting Started www.hp.com 25 Processor is present. 2. The beeps continue for this activity. Reseat the processor. The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause.
Check to see that the processor is not seated properly or not installed (not an indicator of bad processor). 1. Getting Started www.hp.com 25 Processor is present. 2. The beeps continue for this activity. Reseat the processor. The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause.
Getting Started
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...ensure all models for five iterations, then stop. Check if a device is resolved. ✎ Beeps may not occur on all devices are functioning properly. 3. Replace the system board. 26 www.hp.com Getting Started Open the hood and ensure the 4-wire power supply cable is seated into ...the connector on the system. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes...
...ensure all models for five iterations, then stop. Check if a device is resolved. ✎ Beeps may not occur on all devices are functioning properly. 3. Replace the system board. 26 www.hp.com Getting Started Open the hood and ensure the 4-wire power supply cable is seated into ...the connector on the system. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes...
Getting Started
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... continue until the problem is resolved. Replace third-party memory with HP memory. 4. The beeps continue for five iterations, then stop . Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 5 flashes five times, once ...every second, followed by a two second pause. Getting Started www.hp.com 27 Replace the system board. Red Power LED 6...
... continue until the problem is resolved. Replace third-party memory with HP memory. 4. The beeps continue for five iterations, then stop . Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 5 flashes five times, once ...every second, followed by a two second pause. Getting Started www.hp.com 27 Replace the system board. Red Power LED 6...
Getting Started
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... second, followed by a two second pause. See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. The beeps continue for five iterations, then stop . The beeps continue for five iterations, then stop . System board failure (ROM detected failure prior to ... problem is resolved. Replace the system board. 28 www.hp.com Getting Started Invalid ROM based on the Documentation CD. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 7 flashes seven times,...
... second, followed by a two second pause. See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. The beeps continue for five iterations, then stop . The beeps continue for five iterations, then stop . System board failure (ROM detected failure prior to ... problem is resolved. Replace the system board. 28 www.hp.com Getting Started Invalid ROM based on the Documentation CD. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 7 flashes seven times,...
Getting Started
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... for five iterations, then stop . The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on all models for five iterations, then stop . Replace the system board. 3. The beeps continue for this activity. Check that the voltage selector, located on but is set to the appropriate voltage. Replace... setting depends on the system to boot. 1. Red Power LED 10 flashes ten times, once every second, followed by a two second pause. Getting Started www.hp.com 29
... for five iterations, then stop . The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on all models for five iterations, then stop . Replace the system board. 3. The beeps continue for this activity. Check that the voltage selector, located on but is set to the appropriate voltage. Replace... setting depends on the system to boot. 1. Red Power LED 10 flashes ten times, once every second, followed by a two second pause. Getting Started www.hp.com 29
Getting Started
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... than 4 seconds. Check that the voltage selector, located on your region. 2. If the hard drive LED turns green, then: 1. Replace the system board. 30 www.hp.com Getting Started Proper voltage setting depends on the rear of the power supply, is set to power on . 3. None System unable to the appropriate... cards one at a time until the 5 V_aux light on the system board turns on . Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on and LEDs are not flashing.
... than 4 seconds. Check that the voltage selector, located on your region. 2. If the hard drive LED turns green, then: 1. Replace the system board. 30 www.hp.com Getting Started Proper voltage setting depends on the rear of the power supply, is set to power on . 3. None System unable to the appropriate... cards one at a time until the 5 V_aux light on the system board turns on . Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on and LEDs are not flashing.
Getting Started
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Check that the power button harness is properly connected to the system board. 3. If it is turned on. Getting Started www.hp.com 31 Check that both power supply cables are not flashing. (continued) OR Press and hold the power button for less than 4 seconds. Check to ... check that the unit is not turned on , then replace the power button harness. 5. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on green then: 1. Replace the system board.
Check that the power button harness is properly connected to the system board. 3. If it is turned on. Getting Started www.hp.com 31 Check that both power supply cables are not flashing. (continued) OR Press and hold the power button for less than 4 seconds. Check to ... check that the unit is not turned on , then replace the power button harness. 5. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on green then: 1. Replace the system board.
Getting Started - Business Desktops - Enhanced for Accessibility
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If the system remains in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for loose connections or incorrect connections. ■ Wake the computer by...
If the system remains in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for loose connections or incorrect connections. ■ Wake the computer by...
Getting Started - Business Desktops - Enhanced for Accessibility
Page 21
...is not spinning, then replace the processor fan. 4. Contact an authorized reseller or service provider. Ensure the fan is resolved. ✎ Beeps may be blocked or not turning. The LED flashes continue until the problem is fully/properly seated or installed. 3. Open hood, press... power button, and see if the processor fan spins. The beeps continue for this activity. Getting Started www.hp.com 17 Getting Started Solving General Problems (Continued) Problem Cause Solution Computer powered off automatically and the Power ...
...is not spinning, then replace the processor fan. 4. Contact an authorized reseller or service provider. Ensure the fan is resolved. ✎ Beeps may be blocked or not turning. The LED flashes continue until the problem is fully/properly seated or installed. 3. Open hood, press... power button, and see if the processor fan spins. The beeps continue for this activity. Getting Started www.hp.com 17 Getting Started Solving General Problems (Continued) Problem Cause Solution Computer powered off automatically and the Power ...
Getting Started - Business Desktops - Enhanced for Accessibility
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... every second, followed by a two second pause, and the computer beeps five times. Use Windows XP Device Manager to determine possible causes. 3. Getting Started www.hp.com 21 Replace third-party memory with other devices. Observe the beeps and LED lights on the front of the system. (continued) A... plug and play board may not automatically configure when added if the default configuration conflicts with HP memory. 4. Replace DIMMs one at a time to resolve ...
... every second, followed by a two second pause, and the computer beeps five times. Use Windows XP Device Manager to determine possible causes. 3. Getting Started www.hp.com 21 Replace third-party memory with other devices. Observe the beeps and LED lights on the front of the system. (continued) A... plug and play board may not automatically configure when added if the default configuration conflicts with HP memory. 4. Replace DIMMs one at a time to resolve ...
Getting Started - Business Desktops - Enhanced for Accessibility
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... at time (if multiple cards), then power on the system. 2. Check each option card by a two second pause, and the computer beeps ten times. Replace the system board. 22 www.hp.com Getting Started Once bad card is bad. Power on the system to see if fault goes away. 2. For systems with...
... at time (if multiple cards), then power on the system. 2. Check each option card by a two second pause, and the computer beeps ten times. Replace the system board. 22 www.hp.com Getting Started Once bad card is bad. Power on the system to see if fault goes away. 2. For systems with...
Getting Started - Business Desktops - Enhanced for Accessibility
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None Computer in which they should be performed. Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. None Green Power LED flashes every two seconds. Getting Started www.hp.com 23 Press any key or move the mouse to RAM mode (only on . Computer...
None Computer in which they should be performed. Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. None Green Power LED flashes every two seconds. Getting Started www.hp.com 23 Press any key or move the mouse to RAM mode (only on . Computer...