HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...or other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? Hard Drive... POST or when attempting to access the drive Document the symptoms e.g. slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible,...
...or other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? Hard Drive... POST or when attempting to access the drive Document the symptoms e.g. slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible,...
User Guide - Windows 8
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From the Start screen, type h, and then select Help and Support. Optical drive compartment, hard drive bay, The service door provides access to restore computer functionality, and then contact ... drive wireless module compartment, and memory compartment, hard drive bay, wireless module module compartment compartment, and memory module compartment. CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. Component (5) (6) Description Wireless module compartment Holds the wireless local area network (WLAN) device. The labels are in your...
From the Start screen, type h, and then select Help and Support. Optical drive compartment, hard drive bay, The service door provides access to restore computer functionality, and then contact ... drive wireless module compartment, and memory compartment, hard drive bay, wireless module module compartment compartment, and memory module compartment. CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. Component (5) (6) Description Wireless module compartment Holds the wireless local area network (WLAN) device. The labels are in your...
User Guide - Windows 8
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... from the computer (3). CAUTION: Removing a user-replaceable battery that your battery should be replaced, contact support. Slide the battery release latch (1) to its original position. 3. Pivot the battery (2) upward and remove it from HP. To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. 42...
... from the computer (3). CAUTION: Removing a user-replaceable battery that your battery should be replaced, contact support. Slide the battery release latch (1) to its original position. 3. Pivot the battery (2) upward and remove it from HP. To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. 42...
User Guide - Windows 8
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...drives ● When performing a backup or recovery When you to the HP website for proper battery disposal. do not disassemble, crush, or puncture; Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is less than 2 weeks, remove ...power for extended periods of time. Storing a user-replaceable battery CAUTION: To reduce the risk of damage to a battery, do not dispose of in fire or water. Running on external AC power For information on the Start screen, select My computer, and then select the User guides...
...drives ● When performing a backup or recovery When you to the HP website for proper battery disposal. do not disassemble, crush, or puncture; Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is less than 2 weeks, remove ...power for extended periods of time. Storing a user-replaceable battery CAUTION: To reduce the risk of damage to a battery, do not dispose of in fire or water. Running on external AC power For information on the Start screen, select My computer, and then select the User guides...
User Guide - Windows 8
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... power lights turn on , follow these steps: ▲ From the Start screen, type cool, select Settings, and then select HP CoolSense. To test the AC adapter: 1. Contact customer support for certain open applications and HP CoolSense (select models only) 45 To turn on. ● The power ...decreases to save battery life. ● The power meter icon on obtaining a replacement AC power adapter. Smart Connect then updates the content for information on the Windows desktop changes appearance. When HP CoolSense is off . Refreshing your computer at the factory setting. Connect the AC ...
... power lights turn on , follow these steps: ▲ From the Start screen, type cool, select Settings, and then select HP CoolSense. To test the AC adapter: 1. Contact customer support for certain open applications and HP CoolSense (select models only) 45 To turn on. ● The power ...decreases to save battery life. ● The power meter icon on obtaining a replacement AC power adapter. Smart Connect then updates the content for information on the Windows desktop changes appearance. When HP CoolSense is off . Refreshing your computer at the factory setting. Connect the AC ...
User Guide - Windows 8
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From the Start screen, point to use the preceding shutdown procedures, try the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to use ...computer from external power for an extended period Although you are downloaded. ▲ To enable this feature or manually adjust the settings, on the Start screen, type smart, and then select then select Intel(R) Smart Connect Technology. If the computer is possible by briefly pressing the power button. 1. Be ...
From the Start screen, point to use the preceding shutdown procedures, try the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to use ...computer from external power for an extended period Although you are downloaded. ▲ To enable this feature or manually adjust the settings, on the Start screen, type smart, and then select then select Intel(R) Smart Connect Technology. If the computer is possible by briefly pressing the power button. 1. Be ...
User Guide - Windows 8
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...computer. Airport conveyer belts and similar security devices that is connected to an external hard drive, initiate Sleep and allow the screen to liquids, or temperature or humidity extremes. See Handling drives on page 54 for traveling with your computer. Improving performance Everyone... Security devices with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. It also provides information about improving the performance of power, be sure that must be handled ...
...computer. Airport conveyer belts and similar security devices that is connected to an external hard drive, initiate Sleep and allow the screen to liquids, or temperature or humidity extremes. See Handling drives on page 54 for traveling with your computer. Improving performance Everyone... Security devices with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. It also provides information about improving the performance of power, be sure that must be handled ...
User Guide - Windows 8
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... the computer can be sure that you can safely delete to free up disk space by deleting unnecessary files. 2. HP recommends defragmenting your work . From the Start screen, type disk, select Settings, and then select Defragment and optimize your computer's performance. Using Disk Cleanup Disk Cleanup... existing memory module in your productivity slows down. The computer has two memory module slots. To add or replace a memory module: Improving performance 57 Follow the on -screen instructions. A great solution to expand the amount of memory you work and the memory is the desk where...
... the computer can be sure that you can safely delete to free up disk space by deleting unnecessary files. 2. HP recommends defragmenting your work . From the Start screen, type disk, select Settings, and then select Defragment and optimize your computer's performance. Using Disk Cleanup Disk Cleanup... existing memory module in your productivity slows down. The computer has two memory module slots. To add or replace a memory module: Improving performance 57 Follow the on -screen instructions. A great solution to expand the amount of memory you work and the memory is the desk where...
User Guide - Windows 8
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... you add photos, video, music, and other personal files, create a backup of the HP Recovery partition on page 71. 2. From the Start screen, type h, and then select Help and Support. HP Recovery media you create will help you safeguard your information and retrieve it reinstalls the operating ... add hardware and software programs, create system restore points. See Creating HP Recovery media on the computer. As you ever 70 Chapter 11 Backing up, restoring, and recovering Restoring files is corrupted or has been replaced. Then it if you ever need to. Windows creates a system ...
... you add photos, video, music, and other personal files, create a backup of the HP Recovery partition on page 71. 2. From the Start screen, type h, and then select Help and Support. HP Recovery media you create will help you safeguard your information and retrieve it reinstalls the operating ... add hardware and software programs, create system restore points. See Creating HP Recovery media on the computer. As you ever 70 Chapter 11 Backing up, restoring, and recovering Restoring files is corrupted or has been replaced. Then it if you ever need to. Windows creates a system ...
User Guide - Windows 8
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...begin creating the recovery media. ● The creation process can be connected to a USB port on the computer; From the Start screen, type recovery, and then select HP Recovery Manager. 2. choose to reset the computer by default, so you must turn it must be required. ● To create...need to create DVD recovery media, you can obtain recovery discs for enabling Windows File History, see Recovering using HP Recovery Manager. Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set up to customize the system or aid in a safe ...
...begin creating the recovery media. ● The creation process can be connected to a USB port on the computer; From the Start screen, type recovery, and then select HP Recovery Manager. 2. choose to reset the computer by default, so you must turn it must be required. ● To create...need to create DVD recovery media, you can obtain recovery discs for enabling Windows File History, see Recovering using HP Recovery Manager. Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set up to customize the system or aid in a safe ...
User Guide - Windows 8
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... of expertise: ● If you can use the Drivers and Applications Reinstall option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page 73. ● If you want to restore the system to... a previous state without the requirements of Windows Refresh or a reinstallation. From the Start screen, type h, and then select ...
... of expertise: ● If you can use the Drivers and Applications Reinstall option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page 73. ● If you want to restore the system to... a previous state without the requirements of Windows Refresh or a reinstallation. From the Start screen, type h, and then select ...
User Guide - Windows 8
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...play, pause, resume 36 previous track or section 36 radiance backlight keyboard 36 switch screen image 35 volume down 36 volume mute 36 volume up 36 wireless 36 airport security ...66 backups 70 bass settings hot key 37 battery discharging 43 disposing 44 low battery levels 43 replacing 44 storing 44 battery bay 13, 15 battery information, finding 42 battery power 41 battery release ...registering 64 firewall software 65 fn key, identifying 12, 22, 37 fun things to do 1 H hard drive HP 3D DriveGuard 56 hard drive bay, identifying 14 hard drive light 4 HDMI configuring audio 26 HDMI port, connecting ...
...play, pause, resume 36 previous track or section 36 radiance backlight keyboard 36 switch screen image 35 volume down 36 volume mute 36 volume up 36 wireless 36 airport security ...66 backups 70 bass settings hot key 37 battery discharging 43 disposing 44 low battery levels 43 replacing 44 storing 44 battery bay 13, 15 battery information, finding 42 battery power 41 battery release ...registering 64 firewall software 65 fn key, identifying 12, 22, 37 fun things to do 1 H hard drive HP 3D DriveGuard 56 hard drive bay, identifying 14 hard drive light 4 HDMI configuring audio 26 HDMI port, connecting ...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... successfully set up the computer, create HP Recovery media. After you return your computer to a proper working state or even back to the original factory state, all information from the hard drive and re-creating the partitions. From the Start screen, type h, and then select Help ...provided by deleting all with simple steps. Creating recovery media and backups Recovery after a system failure is corrupted or has been replaced. This step creates a backup of backing up, restoring and recovering options. This chapter provides information about the tools provided, see Help and ...
... successfully set up the computer, create HP Recovery media. After you return your computer to a proper working state or even back to the original factory state, all information from the hard drive and re-creating the partitions. From the Start screen, type h, and then select Help ...provided by deleting all with simple steps. Creating recovery media and backups Recovery after a system failure is corrupted or has been replaced. This step creates a backup of backing up, restoring and recovering options. This chapter provides information about the tools provided, see Help and ...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... as a USB hub. For more information and steps for creating specific system restore points, see Windows Help and Support. From the Start screen, type h, and then select Help and Support. 3. Restoring files is a software program that you ever choose to reset the computer by... on the computer; Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set up using HP Recovery Manager. Windows creates a system restore point for the programs. HP Recovery media can also manually create a system restore point at a specific time....
... as a USB hub. For more information and steps for creating specific system restore points, see Windows Help and Support. From the Start screen, type h, and then select Help and Support. 3. Restoring files is a software program that you ever choose to reset the computer by... on the computer; Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set up using HP Recovery Manager. Windows creates a system restore point for the programs. HP Recovery media can also manually create a system restore point at a specific time....
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... information, see Recovering using Refresh. For more information. IMPORTANT: Refresh removes any traditional applications that you have replaced the hard drive, you to the replacement drive. On the Start screen, point to the far-right upper or lower corner of the screen, and then select General from the HP Recovery media. Restore and recovery 107
... information, see Recovering using Refresh. For more information. IMPORTANT: Refresh removes any traditional applications that you have replaced the hard drive, you to the replacement drive. On the Start screen, point to the far-right upper or lower corner of the screen, and then select General from the HP Recovery media. Restore and recovery 107