User Guide
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..., accessories, and parts ...15 Order supplies, accessories, and parts ...16 Ordering ...16 Supplies and accessories ...16 Replace the toner cartridge ...17 Cartridge information ...17 Remove and replace the toner cartridge ...17 4 Print ...21 Print tasks (Windows) ...22 How to print (Windows) ...22 Manually print on both sides ... 30 5 Copy ...31 Make a copy ...32 Copy identification card ...33 6 Scan ...35 Scan by using the HP Scan software (Windows) ...36 Scan by using the HP Easy Scan Software (OS X) ...37 Additional scan tasks ...38 7 Manage the printer ...39 Change the printer connection...
..., accessories, and parts ...15 Order supplies, accessories, and parts ...16 Ordering ...16 Supplies and accessories ...16 Replace the toner cartridge ...17 Cartridge information ...17 Remove and replace the toner cartridge ...17 4 Print ...21 Print tasks (Windows) ...22 How to print (Windows) ...22 Manually print on both sides ... 30 5 Copy ...31 Make a copy ...32 Copy identification card ...33 6 Scan ...35 Scan by using the HP Scan software (Windows) ...36 Scan by using the HP Easy Scan Software (OS X) ...37 Additional scan tasks ...38 7 Manage the printer ...39 Change the printer connection...
User Guide
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... type setting (Windows 74 Check the paper type setting (OS X 74 Check toner-cartridge status ...74 Cartridge cleaning ...75 Print a cleaning page ...76 Visually inspect the toner cartridge ...76 Check paper and the printing environment 76 Step one: Use paper that meets HP specifications 76 Step two: Check the environment 77 Adjust Print Density ...77 Resolving...
... type setting (Windows 74 Check the paper type setting (OS X 74 Check toner-cartridge status ...74 Cartridge cleaning ...75 Print a cleaning page ...76 Visually inspect the toner cartridge ...76 Check paper and the printing environment 76 Step one: Use paper that meets HP specifications 76 Step two: Check the environment 77 Adjust Print Density ...77 Resolving...
User Guide
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3 Supplies, accessories, and parts ● Order supplies, accessories, and parts ● Replace the toner cartridge For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 15 HP's all-inclusive help for the printer includes the following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM28MFP.
3 Supplies, accessories, and parts ● Order supplies, accessories, and parts ● Replace the toner cartridge For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 15 HP's all-inclusive help for the printer includes the following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM28MFP.
User Guide
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... use only in Europe, Russia, CIS, Mid East and Africa HP 44A Black Toner Cartridge Standard-capacity replacement black toner 44A cartridge For use only in North America, Latin America, Asia Pacific Countries/Regions (Exclude China, India) HP 48A Black Toner Cartridge Standard-capacity replacement black toner 48A cartridge For use only in the address/URL field. To access, in...
... use only in Europe, Russia, CIS, Mid East and Africa HP 44A Black Toner Cartridge Standard-capacity replacement black toner 44A cartridge For use only in North America, Latin America, Asia Pacific Countries/Regions (Exclude China, India) HP 48A Black Toner Cartridge Standard-capacity replacement black toner 48A cartridge For use only in the address/URL field. To access, in...
User Guide
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..., Mid East and Africa HP 44A Black Toner Cartridge Standard-capacity replacement black toner 44A cartridge For use only in North America, Latin America, Asia Pacific Countries/Regions (Exclude China, India) HP 48A Black Toner Cartridge Standard-capacity replacement black toner 48A cartridge For use only in China, India HP 47A Black Toner Cartridge Standard-capacity replacement black toner 47A cartridge Part number CF244A CF248A...
..., Mid East and Africa HP 44A Black Toner Cartridge Standard-capacity replacement black toner 44A cartridge For use only in North America, Latin America, Asia Pacific Countries/Regions (Exclude China, India) HP 48A Black Toner Cartridge Standard-capacity replacement black toner 48A cartridge For use only in China, India HP 47A Black Toner Cartridge Standard-capacity replacement black toner 47A cartridge Part number CF244A CF248A...
User Guide
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Remove the orange cover from the print cartridge. 6. ENWW Replace the toner cartridge 19 CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in the product, and then close the print-cartridge door. Hot water sets toner into the fabric. 5. Insert the print cartridge in cold water.
Remove the orange cover from the print cartridge. 6. ENWW Replace the toner cartridge 19 CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in the product, and then close the print-cartridge door. Hot water sets toner into the fabric. 5. Insert the print cartridge in cold water.
User Guide
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Load the tray. A door is jammed in the toner cartridge area. Paper is open. Clear the jam. 56 Chapter 8 Solve problems ENWW The printer is processing a manual duplex job. Go/02 The printer is in ...
Load the tray. A door is jammed in the toner cartridge area. Paper is open. Clear the jam. 56 Chapter 8 Solve problems ENWW The printer is processing a manual duplex job. Go/02 The printer is in ...
User Guide
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...status and is missing or incorrectly installed. The cartridge needs to be replaced, or the cartridge setting needs to be on . Press Start Copy firmware. Replace the cartridge. The toner cartridge has been protected and is installed. An unauthorized toner cartridge is not allowed to stop . Table 8-2 Control... printer has experienced a general engine error. to continue. Make sure the shipping material has been removed from the cartridge, and that the cartridge is not the size needed for the print job. ENWW Interpret control-panel light patterns 57 There is configured to...
...status and is missing or incorrectly installed. The cartridge needs to be replaced, or the cartridge setting needs to be on . Press Start Copy firmware. Replace the cartridge. The toner cartridge has been protected and is installed. An unauthorized toner cartridge is not allowed to stop . Table 8-2 Control... printer has experienced a general engine error. to continue. Make sure the shipping material has been removed from the cartridge, and that the cartridge is not the size needed for the print job. ENWW Interpret control-panel light patterns 57 There is configured to...
User Guide
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...● Windows 8: Right-click an empty area on the Start screen, click All Apps on that toner cartridge has ended. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. i. Consider having a replacement available to install when print quality is no longer yields acceptable... print quality. Once an HP toner cartridge has reached Very Low, HP's Premium Protection Warranty on the app bar, and then select the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer,...
...● Windows 8: Right-click an empty area on the Start screen, click All Apps on that toner cartridge has ended. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. i. Consider having a replacement available to install when print quality is no longer yields acceptable... print quality. Once an HP toner cartridge has reached Very Low, HP's Premium Protection Warranty on the app bar, and then select the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer,...
User Guide
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... the software program from a different software program ● Check the paper-type setting for the print job ● Check toner-cartridge status ● Cartridge cleaning ● Print a cleaning page ● Visually inspect the toner cartridge ● Check paper and the printing environment ● Adjust Print Density Introduction The following information provides troubleshooting steps to resolve...
... the software program from a different software program ● Check the paper-type setting for the print job ● Check toner-cartridge status ● Cartridge cleaning ● Print a cleaning page ● Visually inspect the toner cartridge ● Check paper and the printing environment ● Adjust Print Density Introduction The following information provides troubleshooting steps to resolve...
User Guide
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... printed pages have smears, fuzzy or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner. Check the paper type setting on the configuration page. 1. option. 5. Check toner-cartridge status Follow these steps to print the job. Press and hold the Start Copy...with the correct type of paper. 3. In the Print dialog box, click the OK button to check the estimated life remaining in the toner cartridges and if applicable, the status of other replaceable maintenance parts. From the software program, select the Print option. 2. Expand the category ...
... printed pages have smears, fuzzy or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner. Check the paper type setting on the configuration page. 1. option. 5. Check toner-cartridge status Follow these steps to print the job. Press and hold the Start Copy...with the correct type of paper. 3. In the Print dialog box, click the OK button to check the estimated life remaining in the toner cartridges and if applicable, the status of other replaceable maintenance parts. From the software program, select the Print option. 2. Expand the category ...
User Guide
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...then select the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the toner cartridges and if applicable, the status of life remaining for the printer, and then select the printer name. 2. Print ... no longer acceptable. Check to see if you need to replace a toner cartridge or other replaceable maintenance parts. A genuine HP toner cartridge has "HP" on it, or has the HP logo on it displays on identifying HP cartridges go to check the percent of other replaceable maintenance parts, the configuration...
...then select the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the toner cartridges and if applicable, the status of life remaining for the printer, and then select the printer name. 2. Print ... no longer acceptable. Check to see if you need to replace a toner cartridge or other replaceable maintenance parts. A genuine HP toner cartridge has "HP" on it, or has the HP logo on it displays on identifying HP cartridges go to check the percent of other replaceable maintenance parts, the configuration...
User Guide
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.... ● Windows 8.1: Click the down arrow in lower left corner of the green imaging drum. Remove the toner cartridges from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports. ● Use paper that...that does not contain metallic material, such as toner specks or spatter, smears, streaks, lines, or repeating marks. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. 3. Reinstall the toner cartridge, and print a few pages to inspect the toner cartridge. 1. On the System tab, click Service...
.... ● Windows 8.1: Click the down arrow in lower left corner of the green imaging drum. Remove the toner cartridges from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports. ● Use paper that...that does not contain metallic material, such as toner specks or spatter, smears, streaks, lines, or repeating marks. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. 3. Reinstall the toner cartridge, and print a few pages to inspect the toner cartridge. 1. On the System tab, click Service...
User Guide
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..., restoring 60 G glass, cleaning 87 H HP Customer Care 54 HP Device Toolbox, using 41 HP Easy Scan Software (OS X) 37 HP Embedded Web Server (EWS) features 41 HP EWS, using 41 HP Scan software (Windows) 36 HP Utility 43 HP Utility for Mac Bonjour 43 features 43 HP Utility, Mac 43 I image quality check toner-cartridge status 74 image quality issues...
..., restoring 60 G glass, cleaning 87 H HP Customer Care 54 HP Device Toolbox, using 41 HP Easy Scan Software (OS X) 37 HP Embedded Web Server (EWS) features 41 HP EWS, using 41 HP Scan software (Windows) 36 HP Utility 43 HP Utility for Mac Bonjour 43 features 43 HP Utility, Mac 43 I image quality check toner-cartridge status 74 image quality issues...
User Guide
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... threshold settings 61 ordering 16 part numbers 16 status, viewing with HP Utility for Mac 43 using when low 61 support online 54 system requirements HP Embedded Web Server 41 T technical support online 54 toner cartridge low threshold settings 61 using when low 61 toner cartridges part numbers 16 tray jams, clearing 67 Tray 1 loading envelopes...
... threshold settings 61 ordering 16 part numbers 16 status, viewing with HP Utility for Mac 43 using when low 61 support online 54 system requirements HP Embedded Web Server 41 T technical support online 54 toner cartridge low threshold settings 61 using when low 61 toner cartridges part numbers 16 tray jams, clearing 67 Tray 1 loading envelopes...
Warranty and Legal Guide
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Table of contents 1 Service and support ...1 HP limited warranty statement ...2 UK, Ireland, and Malta ...4 Austria, Belgium, Germany, and Luxemburg 4 Belgium, France, and Luxemburg ...5 Italy ...6 Spain ...6 Denmark ...7 Norway ...7 Sweden......11 Croatia ...11 Latvia ...11 Lithuania ...11 Estonia ...12 Russia ...12 HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement 13 HP policy on non-HP supplies ...14 HP anticounterfeit Web site ...15 Data stored on the toner cartridge ...16 End User License Agreement ...17 Customer self-repair warranty service ...21 ENWW...
Table of contents 1 Service and support ...1 HP limited warranty statement ...2 UK, Ireland, and Malta ...4 Austria, Belgium, Germany, and Luxemburg 4 Belgium, France, and Luxemburg ...5 Italy ...6 Spain ...6 Denmark ...7 Norway ...7 Sweden......11 Croatia ...11 Latvia ...11 Lithuania ...11 Estonia ...12 Russia ...12 HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement 13 HP policy on non-HP supplies ...14 HP anticounterfeit Web site ...15 Data stored on the toner cartridge ...16 End User License Agreement ...17 Customer self-repair warranty service ...21 ENWW...
Warranty and Legal Guide
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1 Service and support ● HP limited warranty statement ● HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ● HP policy on non-HP supplies ● HP anticounterfeit Web site ● Data stored on the toner cartridge ● End User License Agreement ● Customer self-repair warranty service ● Customer support ENWW 1
1 Service and support ● HP limited warranty statement ● HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ● HP policy on non-HP supplies ● HP anticounterfeit Web site ● Data stored on the toner cartridge ● End User License Agreement ● Customer self-repair warranty service ● Customer support ENWW 1
Warranty and Legal Guide
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HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement This HP product is warranted to be defective or refund your purchase price. At HP's option, HP will either replace products that (a) have been refilled, refurbished, remanufactured or tampered with a written ...This warranty does not apply to products that prove to place of purchase (with in materials and workmanship. ENWW HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement 13 To obtain warranty service, please return the product to be free from defects in any way...
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement This HP product is warranted to be defective or refund your purchase price. At HP's option, HP will either replace products that (a) have been refilled, refurbished, remanufactured or tampered with a written ...This warranty does not apply to products that prove to place of purchase (with in materials and workmanship. ENWW HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement 13 To obtain warranty service, please return the product to be free from defects in any way...
Warranty and Legal Guide
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NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not affect either new or remanufactured. However, if product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will charge its standard time and materials charges to the customer or any HP support contract with the customer. HP policy on non-HP supplies HP cannot recommend the use of non-HP toner cartridges, either the warranty to service the product for the particular failure or damage. 14 Chapter 1 Service and support ENWW
NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not affect either new or remanufactured. However, if product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will charge its standard time and materials charges to the customer or any HP support contract with the customer. HP policy on non-HP supplies HP cannot recommend the use of non-HP toner cartridges, either the warranty to service the product for the particular failure or damage. 14 Chapter 1 Service and support ENWW
Warranty and Legal Guide
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...; You are experiencing a high number of problems with the cartridge. ● The cartridge does not look like it usually does (for example, the packaging differs from HP packaging). Your toner cartridge might not be a genuine HP toner cartridge if you install an HP toner cartridge and the control-panel message indicates the cartridge is genuine and take steps to resolve the problem...
...; You are experiencing a high number of problems with the cartridge. ● The cartridge does not look like it usually does (for example, the packaging differs from HP packaging). Your toner cartridge might not be a genuine HP toner cartridge if you install an HP toner cartridge and the control-panel message indicates the cartridge is genuine and take steps to resolve the problem...