User Guide
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..., accessories, and parts ...15 Order supplies, accessories, and parts ...16 Ordering ...16 Supplies and accessories ...16 Replace the toner cartridge ...17 Cartridge information ...17 Remove and replace the toner cartridge ...17 4 Print ...21 Print tasks (Windows) ...22 How to print (Windows) ...22 Manually print on both... only 30 5 Copy ...31 Make a copy ...32 Copy identification card ...33 6 Scan ...35 Scan by using the HP Scan software (Windows) ...36 Scan by using the HP Easy Scan Software (OS X) ...37 Additional scan tasks ...38 7 Manage the printer ...39 Change the printer connection type...
..., accessories, and parts ...15 Order supplies, accessories, and parts ...16 Ordering ...16 Supplies and accessories ...16 Replace the toner cartridge ...17 Cartridge information ...17 Remove and replace the toner cartridge ...17 4 Print ...21 Print tasks (Windows) ...22 How to print (Windows) ...22 Manually print on both... only 30 5 Copy ...31 Make a copy ...32 Copy identification card ...33 6 Scan ...35 Scan by using the HP Scan software (Windows) ...36 Scan by using the HP Easy Scan Software (OS X) ...37 Additional scan tasks ...38 7 Manage the printer ...39 Change the printer connection type...
User Guide
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... setting (Windows 74 Check the paper type setting (OS X 74 Check toner-cartridge status ...74 Cartridge cleaning ...75 Print a cleaning page ...76 Visually inspect the toner cartridge ...76 Check paper and the printing environment 76 Step one: Use paper that meets HP specifications 76 Step two: Check the environment 77 Adjust Print Density...
... setting (Windows 74 Check the paper type setting (OS X 74 Check toner-cartridge status ...74 Cartridge cleaning ...75 Print a cleaning page ...76 Visually inspect the toner cartridge ...76 Check paper and the printing environment 76 Step one: Use paper that meets HP specifications 76 Step two: Check the environment 77 Adjust Print Density...
User Guide
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3 Supplies, accessories, and parts ● Order supplies, accessories, and parts ● Replace the toner cartridge For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 15 HP's all-inclusive help for the printer includes the following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM28MFP.
3 Supplies, accessories, and parts ● Order supplies, accessories, and parts ● Replace the toner cartridge For more information: The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information ENWW 15 HP's all-inclusive help for the printer includes the following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM28MFP.
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...a supported Web browser on the computer, enter the printer IP address or host name in China, India HP 47A Black Toner Cartridge Standard-capacity replacement black toner 47A cartridge Part number CF244A CF248A CF247A 16 Chapter 3 Supplies, accessories, and parts ENWW Supplies and accessories... Item Description Cartridge number Supplies For use only in Europe, Russia, CIS, Mid East and Africa HP 44A Black Toner Cartridge Standard-capacity replacement black toner 44A cartridge For use only in North America, Latin America, Asia Pacific Countries/Regions (Exclude China, India...
...a supported Web browser on the computer, enter the printer IP address or host name in China, India HP 47A Black Toner Cartridge Standard-capacity replacement black toner 47A cartridge Part number CF244A CF248A CF247A 16 Chapter 3 Supplies, accessories, and parts ENWW Supplies and accessories... Item Description Cartridge number Supplies For use only in Europe, Russia, CIS, Mid East and Africa HP 44A Black Toner Cartridge Standard-capacity replacement black toner 44A cartridge For use only in North America, Latin America, Asia Pacific Countries/Regions (Exclude China, India...
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... use only in North America, Latin America, Asia Pacific Countries/Regions (Exclude China, India) HP 48A Black Toner Cartridge Standard-capacity replacement black toner 48A cartridge For use only in China, India HP 47A Black Toner Cartridge Standard-capacity replacement black toner 47A cartridge Part number CF244A CF248A CF247A Continue printing with the current cartridge until...
... use only in North America, Latin America, Asia Pacific Countries/Regions (Exclude China, India) HP 48A Black Toner Cartridge Standard-capacity replacement black toner 48A cartridge For use only in China, India HP 47A Black Toner Cartridge Standard-capacity replacement black toner 47A cartridge Part number CF244A CF248A CF247A Continue printing with the current cartridge until...
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... cover or the roller surface. 3. Bend the tab on the left side of the print cartridge and gently rock the print cartridge to distribute the toner evenly inside the cartridge. 4. Remove the new print cartridge from the cartridge. Place the tab and tape in the bag and box for recycling. 18...
... cover or the roller surface. 3. Bend the tab on the left side of the print cartridge and gently rock the print cartridge to distribute the toner evenly inside the cartridge. 4. Remove the new print cartridge from the cartridge. Place the tab and tape in the bag and box for recycling. 18...
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CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in the product, and then close the print-cartridge door. Insert the print cartridge in cold water. Remove the orange cover from the print cartridge. 6. ENWW Replace the toner cartridge 19 Hot water sets toner into the fabric. 5.
CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in the product, and then close the print-cartridge door. Insert the print cartridge in cold water. Remove the orange cover from the print cartridge. 6. ENWW Replace the toner cartridge 19 Hot water sets toner into the fabric. 5.
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... press the ID Copy button to continue. A door is processing a manual duplex job. Verify that the top cover is empty. Paper is jammed in the toner cartridge area. Paper is jammed in the input tray. Clear the jam. The printer has received a request to connect to register this state depending on...
... press the ID Copy button to continue. A door is processing a manual duplex job. Verify that the top cover is empty. Paper is jammed in the toner cartridge area. Paper is jammed in the input tray. Clear the jam. The printer has received a request to connect to register this state depending on...
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... Start Copy firmware. Er/07 Er/11 Er/14 Er/17 The Attention light is not the size needed for the print job. An unauthorized toner cartridge is compatible and not damaged. Replace the cartridge. If the supply is configured to Continue in the EWS.. The cartridge needs to be replaced..., or the cartridge setting needs to be on but no error code will be used in the EWS.. The toner cartridge has been protected and is configured to Continue, then the Supply light will display. Make sure the shipping material has been removed from the...
... Start Copy firmware. Er/07 Er/11 Er/14 Er/17 The Attention light is not the size needed for the print job. An unauthorized toner cartridge is compatible and not damaged. Replace the cartridge. If the supply is configured to Continue in the EWS.. The cartridge needs to be replaced..., or the cartridge setting needs to be on but no error code will be used in the EWS.. The toner cartridge has been protected and is configured to Continue, then the Supply light will display. Make sure the shipping material has been removed from the...
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... gently rock the cartridge back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Once an HP toner cartridge has reached Very Low, HP's Premium Protection Warranty on the app bar, and then select the printer name. ● Windows 7: From the computer ...way the printer reacts when supplies reach the Very Low state. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. i. Press and hold the Start Copy button until redistributing the toner no longer acceptable. ENWW A "Cartridge is low" or "Cartridge is very...
... gently rock the cartridge back and forth about its horizontal axis. For graphical representation, see cartridge replacement instructions. Once an HP toner cartridge has reached Very Low, HP's Premium Protection Warranty on the app bar, and then select the printer name. ● Windows 7: From the computer ...way the printer reacts when supplies reach the Very Low state. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. i. Press and hold the Start Copy button until redistributing the toner no longer acceptable. ENWW A "Cartridge is low" or "Cartridge is very...
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...key on again. 4. Accessing this website will not harm the computer. d. b. In the Fuser Cleaning mode area, click Start to remove excess toner from inside the printer. Experiencing frequent or recurring paper jams? Follow these steps to the website. Check that is configured for the printer, and then...on the app bar, and then select the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the correct paper size and type. On the System tab, click Service. Print a configuration page to determine the IP address...
...key on again. 4. Accessing this website will not harm the computer. d. b. In the Fuser Cleaning mode area, click Start to remove excess toner from inside the printer. Experiencing frequent or recurring paper jams? Follow these steps to the website. Check that is configured for the printer, and then...on the app bar, and then select the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the correct paper size and type. On the System tab, click Service. Print a configuration page to determine the IP address...
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... the Update the firmware section of this User Guide. For more information, see the Resolving print quality problems section of toner ● Loose toner ● Skewed images To resolve these or other print-quality problems, try the following solutions in the order presented. ..., including the following problems: ● Smears ● Fuzzy print ● Dark print ● Light print ● Streaks ● Missing toner ● Scattered dots of this User Guide. Improve print quality ● Introduction ● Update the printer firmware ● Print from which you...
... the Update the firmware section of this User Guide. For more information, see the Resolving print quality problems section of toner ● Loose toner ● Skewed images To resolve these or other print-quality problems, try the following solutions in the order presented. ..., including the following problems: ● Smears ● Fuzzy print ● Dark print ● Light print ● Streaks ● Missing toner ● Scattered dots of this User Guide. Improve print quality ● Introduction ● Update the printer firmware ● Print from which you...
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... and the printed pages have smears, fuzzy or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner. Check toner-cartridge status Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status of paper. 3. Verify that best describes your paper. 7. From...
... and the printed pages have smears, fuzzy or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner. Check toner-cartridge status Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status of paper. 3. Verify that best describes your paper. 7. From...
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...bar, and then select the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the toner cartridges and if applicable, the status of life. Open a web browser, and in the lower left corner of the Start screen,...the Cartridge Cleaning mode: 1. Print quality problems can occur when using a genuine HP cartridge. Or use the following procedure to begin the cleaning process. A genuine HP toner cartridge has "HP" on it, or has the HP logo on it displays on the computer keyboard. The EWS opens. Accessing this ...
...bar, and then select the printer name. ● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for the toner cartridges and if applicable, the status of life. Open a web browser, and in the lower left corner of the Start screen,...the Cartridge Cleaning mode: 1. Print quality problems can occur when using a genuine HP cartridge. Or use the following procedure to begin the cleaning process. A genuine HP toner cartridge has "HP" on it, or has the HP logo on it displays on the computer keyboard. The EWS opens. Accessing this ...
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... from the printer, and verify that does not contain metallic material, such as toner specks or spatter, smears, streaks, lines, or repeating marks. Remove the toner cartridges from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports.... 76 Chapter 8 Solve problems ENWW Print a cleaning page During the printing process paper, toner, and dust particles can accumulate inside the printer and can cause print-quality problems. 4. Open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click...
... from the printer, and verify that does not contain metallic material, such as toner specks or spatter, smears, streaks, lines, or repeating marks. Remove the toner cartridges from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports.... 76 Chapter 8 Solve problems ENWW Print a cleaning page During the printing process paper, toner, and dust particles can accumulate inside the printer and can cause print-quality problems. 4. Open the HP Printer Assistant. ● Windows 10: From the Start menu, click All Apps, click...
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... print ● Gray background or dark print ● Blank pages ● Black pages ● Dark or light bands ● Dark or light streaks ● Missing toner ● Skewed images ● Colors that do not align ● Curled paper Troubleshoot print quality problems Table 8-3 Image defects table quick reference Table 8-4 Light print...
... print ● Gray background or dark print ● Blank pages ● Black pages ● Dark or light bands ● Dark or light streaks ● Missing toner ● Skewed images ● Colors that do not align ● Curled paper Troubleshoot print quality problems Table 8-3 Image defects table quick reference Table 8-4 Light print...
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... through the printer short-edge first. See the printer support page at support.hp.com for a list of the supported paper sizes and types for life and usage of the printing process where toner is within the supported operating temperature/humidity range. 5. Make sure that the paper... type, size, and weight are supported by the printer. If the problem persists, go away completely with continued printing. 2. Print quality defects can go to support.hp.com. Try using...
... through the printer short-edge first. See the printer support page at support.hp.com for a list of the supported paper sizes and types for life and usage of the printing process where toner is within the supported operating temperature/humidity range. 5. Make sure that the paper... type, size, and weight are supported by the printer. If the problem persists, go away completely with continued printing. 2. Print quality defects can go to support.hp.com. Try using...
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... lighter paper type. 5. Table 8-5 Gray background or dark print Description Sample Gray background or dark print: The image or text is genuine HP cartridges. 2. Make sure that the paper in within the supported operating temperature and humidity range. 6. Check the paper type in the paper ... a different cartridge. 4. Mono models only: From the printer EWS, go to the Adjust Toner Density menu, and then adjust the toner density to match. If the problem persists, go to support.hp.com. 82 Chapter 8 Solve problems ENWW Sample Possible solutions 1. If the problem persists, go...
... lighter paper type. 5. Table 8-5 Gray background or dark print Description Sample Gray background or dark print: The image or text is genuine HP cartridges. 2. Make sure that the paper in within the supported operating temperature and humidity range. 6. Check the paper type in the paper ... a different cartridge. 4. Mono models only: From the printer EWS, go to the Adjust Toner Density menu, and then adjust the toner density to match. If the problem persists, go to support.hp.com. 82 Chapter 8 Solve problems ENWW Sample Possible solutions 1. If the problem persists, go...
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...when the printing environment is outside the specified range for allowable temperature and humidity levels. 1. Reprint the document. 2. Possible solutions 1. Refer to support.hp.com. Print a cleaning page. 4. Check the toner level in sections with no printed content. Remove the cartridge, and then shake it to redistribute the... toner. 3. Dark vertical streaks and ITB cleaning streaks (color models only): Dark lines which occur down the length of the page. Table 8-9 Streak ...
...when the printing environment is outside the specified range for allowable temperature and humidity levels. 1. Reprint the document. 2. Possible solutions 1. Refer to support.hp.com. Print a cleaning page. 4. Check the toner level in sections with no printed content. Remove the cartridge, and then shake it to redistribute the... toner. 3. Dark vertical streaks and ITB cleaning streaks (color models only): Dark lines which occur down the length of the page. Table 8-9 Streak ...
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... type in the tray. 5. If necessary, select a heavier paper type. 3. Make sure that all sides. 3. Resolving print quality problems 85 Fixing/fuser Poor fusing: Toner rubs off along either edge of the image repeated down the page. ENWW Possible solutions 1. If the problem persists, go to support... even on all the paper edges are adjusted to match. Check the paper type in the paper tray and adjust the printer settings to support.hp.com. Reprint the document. 2. Do not adjust the paper guides tightly against the paper stack. The defect occurs when the paper is not ...
... type in the tray. 5. If necessary, select a heavier paper type. 3. Make sure that all sides. 3. Resolving print quality problems 85 Fixing/fuser Poor fusing: Toner rubs off along either edge of the image repeated down the page. ENWW Possible solutions 1. If the problem persists, go to support... even on all the paper edges are adjusted to match. Check the paper type in the paper tray and adjust the printer settings to support.hp.com. Reprint the document. 2. Do not adjust the paper guides tightly against the paper stack. The defect occurs when the paper is not ...