Getting Started Guide
Page 20
...Insert the software CD provided with "Help" in the tray and that the paper is first turned on the option you select when you have correctly loaded paper in the name. • Mac OS X: Select the HP Recommended Software option. 3. Problems setting up the printer • Make sure you... website (www.hp.com/go/ customercare). To install the user guide, complete the following sections provide help , see "Where is on your computer. For information about finding the user guide, see the user guide. blinking. When the printer is not jammed in the printer. • Make ...
...Insert the software CD provided with "Help" in the tray and that the paper is first turned on the option you select when you have correctly loaded paper in the name. • Mac OS X: Select the HP Recommended Software option. 3. Problems setting up the printer • Make sure you... website (www.hp.com/go/ customercare). To install the user guide, complete the following sections provide help , see "Where is on your computer. For information about finding the user guide, see the user guide. blinking. When the printer is not jammed in the printer. • Make ...
User Guide
Page 9
... your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation ...HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality report 128 To print a print quality report 128 To evaluate the Print Quality Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...
... your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation ...HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality report 128 To print a print quality report 128 To evaluate the Print Quality Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...
User Guide
Page 82
...information and expert assistance and includes the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems...suggestions did not solve your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in -One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If you register the printer For more ...
...information and expert assistance and includes the following topics: • HP support • General troubleshooting tips and resources • Solve printer problems • Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems...suggestions did not solve your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in -One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If you register the printer For more ...
User Guide
Page 86
...HP dealer or call the support phone number for the first time, it takes approximately 9 minutes to the printer. This website provides information and utilities that can help you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the paper skew and paper... pick, see Electrical specifications. • Media is loaded correctly in the input tray and is not jammed in the Print & Fax or Print &...
...HP dealer or call the support phone number for the first time, it takes approximately 9 minutes to the printer. This website provides information and utilities that can help you begin troubleshooting a printing problem. • For a paper jam, see Clear jams. • For paper-feed problems, such as the paper skew and paper... pick, see Electrical specifications. • Media is loaded correctly in the input tray and is not jammed in the Print & Fax or Print &...
User Guide
Page 95
... trays Make sure that media is reduced • The reduce/enlarge or other copy feature might have A4 paper loaded, the printer might be set to finish. ◦ The printer might be jammed. Change the settings, if needed. Size is loaded. Solve copy problems If the following topics do not... for information about the status of jobs. For example, if you are printing letter-size but have been set too light. Wait for information about HP support. • No copy came out • Copies are blank • Size is reduced • Copy quality is poor • The printer prints ...
... trays Make sure that media is reduced • The reduce/enlarge or other copy feature might have A4 paper loaded, the printer might be set to finish. ◦ The printer might be jammed. Change the settings, if needed. Size is loaded. Solve copy problems If the following topics do not... for information about the status of jobs. For example, if you are printing letter-size but have been set too light. Wait for information about HP support. • No copy came out • Copies are blank • Size is reduced • Copy quality is poor • The printer prints ...
User Guide
Page 138
... quality problem, here are some other end of your printout, use the HP software or another software application to clear a paper jam. 134 Solve a problem This section contains the following topics: • Clear paper jams • Avoid paper jams Clear paper jams Paper jams can check: • Check the paper. • Check the print settings. • Make sure your image has sufficient...
... quality problem, here are some other end of your printout, use the HP software or another software application to clear a paper jam. 134 Solve a problem This section contains the following topics: • Clear paper jams • Avoid paper jams Clear paper jams Paper jams can check: • Check the paper. • Check the print settings. • Make sure your image has sufficient...
User Guide
Page 139
... might be remaining inside the printer. CAUTION: If the paper tears when you are likely to occur. 4. If you turned it off), and resend the print job. Clear jams 135 Locate any jammed media inside the printer 1. To clear a jam inside the printer, grasp it with both hands, and then pull it from the... ink cartridge access door. 3 2 1 5. Replace the cover in the printer. 1 3 2 3. Turn on the printer (if you do not remove all media from the printer, more paper jams are removing it towards you.
... might be remaining inside the printer. CAUTION: If the paper tears when you are likely to occur. 4. If you turned it off), and resend the print job. Clear jams 135 Locate any jammed media inside the printer 1. To clear a jam inside the printer, grasp it with both hands, and then pull it from the... ink cartridge access door. 3 2 1 5. Replace the cover in the printer. 1 3 2 3. Turn on the printer (if you do not remove all media from the printer, more paper jams are removing it towards you.
User Guide
Page 140
... in the input tray; the entire stack of the ADF. 3. Gently pull the paper out of paper that is too thick or too thin for torn pieces of the rollers. For more paper jams are removing it snaps into place. Lift the cover of the ADF, pressing down ...sure that is not wrinkled, folded, or damaged. • Prevent curled or wrinkled paper by storing all unused paper flat in the document feeder tray. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the rollers, check the rollers and wheels for the printer. • Make sure...
... in the input tray; the entire stack of the ADF. 3. Gently pull the paper out of paper that is too thick or too thin for torn pieces of the rollers. For more paper jams are removing it snaps into place. Lift the cover of the ADF, pressing down ...sure that is not wrinkled, folded, or damaged. • Prevent curled or wrinkled paper by storing all unused paper flat in the document feeder tray. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the rollers, check the rollers and wheels for the printer. • Make sure...
User Guide
Page 141
Clear jams 137 • Do not force paper too far forward in the input tray. • Use paper types that the printer is about to run out of paper, allow the printer to pick up a sheet. • Make sure that are recommended for the printer. For more information, see Media specifications. • If the printer is clean. Do not try to add paper when the printer is trying to run out of paper first, and then add paper. For more information, see Maintain the printer.
Clear jams 137 • Do not force paper too far forward in the input tray. • Use paper types that the printer is about to run out of paper, allow the printer to pick up a sheet. • Make sure that are recommended for the printer. For more information, see Media specifications. • If the printer is clean. Do not try to add paper when the printer is trying to run out of paper first, and then add paper. For more information, see Maintain the printer.
User Guide
Page 212
... have not been printed yet or transferred to a functioning, alternating current (AC) power outlet. For information about replacing ink cartridges, see www.hp.com/go/inkusage. Low on ink. Solutions are firmly connected to the printer. • Make sure the power cord is connected firmly to ...until the issue is resolved. 208 Errors (Windows) G Errors (Windows) Fax memory full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to avoid possible printing delays.
... have not been printed yet or transferred to a functioning, alternating current (AC) power outlet. For information about replacing ink cartridges, see www.hp.com/go/inkusage. Low on ink. Solutions are firmly connected to the printer. • Make sure the power cord is connected firmly to ...until the issue is resolved. 208 Errors (Windows) G Errors (Windows) Fax memory full If Backup Fax Reception or HP Digital Fax (Fax to PC or Fax to Mac) is enabled and the printer has a problem (such as a paper jam), the printer saves incoming faxes to avoid possible printing delays.
User Guide
Page 214
...more information, see Load media. Click Start, point to turn off the printer, and then check the printer for jams. For more information, see Clear jams. Paper Jam Paper has become jammed in Details view, click the View menu, and then click Details. 3. If the printers listed in the dialog ...see Maintain the printer. • Make sure that the printer is currently offline. For instructions on clearing jams, as well as more information, see Clear jams. The printer is out of paper The default tray is not wrinkled, folded, or damaged. To change the printer's status, complete the ...
...more information, see Load media. Click Start, point to turn off the printer, and then check the printer for jams. For more information, see Clear jams. Paper Jam Paper has become jammed in Details view, click the View menu, and then click Details. 3. If the printers listed in the dialog ...see Maintain the printer. • Make sure that the printer is currently offline. For instructions on clearing jams, as well as more information, see Clear jams. The printer is out of paper The default tray is not wrinkled, folded, or damaged. To change the printer's status, complete the ...
User Guide
Page 222
...levels, check 74 input tray capacity 144 media sizes supported 143 media types and weights supported 144 installation hardware installation suggestions 120 HP software installation suggestions 121 troubleshooting issues 120 Internet Protocol fax, using 64 IP address checking for printer 120 IP settings 203 ISDN... 142 originals scan 37 output tray locating 11 media supported 145 P pages per month (duty cycle) 141 paper jams 134, 136 size, set for fax 53 paper-feed problems, troubleshoot 89 parallel phone systems answering machine setup 190 countries/regions with 174 distinctive ringing setup 180...
...levels, check 74 input tray capacity 144 media sizes supported 143 media types and weights supported 144 installation hardware installation suggestions 120 HP software installation suggestions 121 troubleshooting issues 120 Internet Protocol fax, using 64 IP address checking for printer 120 IP settings 203 ISDN... 142 originals scan 37 output tray locating 11 media supported 145 P pages per month (duty cycle) 141 paper jams 134, 136 size, set for fax 53 paper-feed problems, troubleshoot 89 parallel phone systems answering machine setup 190 countries/regions with 174 distinctive ringing setup 180...
User Guide
Page 224
... tray 2 capacity 144 media sizes supported 143 media types and weights supported 144 trays capacities 144 clear jams 134 load media 20 locating 11 media sizes supported 143 media types and weights supported 144 paper guides illustration 11 troubleshoot feeding 90 troubleshoot answering machines 110 blank pages printed 85 copy 91 copy... fax phone cord connection test failed 100 fax phone cord type test failed 101 fax tests 98 fax wall jack test, failed 99 firewalls 84 jams, paper 136 media not picked up from tray 90 220
... tray 2 capacity 144 media sizes supported 143 media types and weights supported 144 trays capacities 144 clear jams 134 load media 20 locating 11 media sizes supported 143 media types and weights supported 144 paper guides illustration 11 troubleshoot feeding 90 troubleshoot answering machines 110 blank pages printed 85 copy 91 copy... fax phone cord connection test failed 100 fax phone cord type test failed 101 fax tests 98 fax wall jack test, failed 99 firewalls 84 jams, paper 136 media not picked up from tray 90 220