Getting Started Guide
Page 6
... these settings are sent, the installation program will prompt you will use HP ePrint, the printer must be connected to the Internet (either using a USB cable. No special drivers or software are needed. After these light patterns mean, see "Use HP ePrint" on your network uses proxy settings when connecting to the Internet...
... these settings are sent, the installation program will prompt you will use HP ePrint, the printer must be connected to the Internet (either using a USB cable. No special drivers or software are needed. After these light patterns mean, see "Use HP ePrint" on your network uses proxy settings when connecting to the Internet...
Getting Started Guide
Page 10
Problems setting up the printer • Make sure that all latches and covers are securely connected and that has "Full Feature Software and Drivers" in the printer. When the printer is loaded with plain, screen and that you are lit or blinking. printer. • ...Select the option with the printer into your printer, and then select Software & Driver Downloads. From this website, search for driver downloads, and then select the option that the have been removed from HP's support website (www.hp.com/go/customercare). For information about finding the user guide, see the user ...
Problems setting up the printer • Make sure that all latches and covers are securely connected and that has "Full Feature Software and Drivers" in the printer. When the printer is loaded with plain, screen and that you are lit or blinking. printer. • ...Select the option with the printer into your printer, and then select Software & Driver Downloads. From this website, search for driver downloads, and then select the option that the have been removed from HP's support website (www.hp.com/go/customercare). For information about finding the user guide, see the user ...
Getting Started Guide
Page 11
... encounter when connecting the printer to the CD drive that you are closed. Follow these instructions in the order listed. Open HP Utility. (HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of connection you have not changed... Click the Applications icon on . After you are connecting using a USB cable, make sure • If the computer cannot recognize the HP that the USB drivers have successfully connected the printer to a neighboring wireless network and not your operating system: Windows Mac OS X 1. Press the (Wireless) ...
... encounter when connecting the printer to the CD drive that you are closed. Follow these instructions in the order listed. Open HP Utility. (HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of connection you have not changed... Click the Applications icon on . After you are connecting using a USB cable, make sure • If the computer cannot recognize the HP that the USB drivers have successfully connected the printer to a neighboring wireless network and not your operating system: Windows Mac OS X 1. Press the (Wireless) ...
User Guide
Page 5
... Load custom-size media...17 Install the accessories...19 Install the duplexer...19 Install Tray 2...19 Configure trays...21 Turn on accessories in the printer driver 22 To turn on accessories (Windows 22 To turn on accessories (Mac OS X 22 Maintain the printer...23 Clean the exterior ...23 Update the printer...
... Load custom-size media...17 Install the accessories...19 Install the duplexer...19 Install Tray 2...19 Configure trays...21 Turn on accessories in the printer driver 22 To turn on accessories (Windows 22 To turn on accessories (Mac OS X 22 Maintain the printer...23 Clean the exterior ...23 Update the printer...
User Guide
Page 7
... sure the printer is online and ready 61 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 62 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 62 After ...printer 64 Solve printer management problems 65 Embedded web server cannot be opened 65 Troubleshoot installation issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead ...
... sure the printer is online and ready 61 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 62 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 62 After ...printer 64 Solve printer management problems 65 Embedded web server cannot be opened 65 Troubleshoot installation issues 66 Hardware installation suggestions 66 HP software installation suggestions 67 Solve network problems...67 Understand the Printer Status Report 68 Understand the network configuration page 70 Printhead ...
User Guide
Page 23
For information on using the duplexer, see HP supplies and accessories. Do not press the buttons on both sides of a sheet of paper automatically. Unpack the tray, remove the packing tapes and materials, ... the accessories This section contains the following topics: • Install the duplexer • Install Tray 2 • Configure trays • Turn on accessories in the printer driver Install the duplexer You can hold up to the prepared location. To install the duplexer ▲ Slide the duplexer into the back of the duplexer...
For information on using the duplexer, see HP supplies and accessories. Do not press the buttons on both sides of a sheet of paper automatically. Unpack the tray, remove the packing tapes and materials, ... the accessories This section contains the following topics: • Install the duplexer • Install Tray 2 • Configure trays • Turn on accessories in the printer driver Install the duplexer You can hold up to the prepared location. To install the duplexer ▲ Slide the duplexer into the back of the duplexer...
User Guide
Page 24
... 2 can be loaded only with the line on the width guide, and does not exceed the line marking on accessories in the printer driver. Chapter 1 3. To load Tray 2 1. Insert the paper print-side down in the printer driver. Enable Tray 2 in the center of the tray. Set the printer on the printer. 5.
... 2 can be loaded only with the line on the width guide, and does not exceed the line marking on accessories in the printer driver. Chapter 1 3. To load Tray 2 1. Insert the paper print-side down in the printer driver. Enable Tray 2 in the center of the tray. Set the printer on the printer. 5.
User Guide
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... the printer pick media from the Printer Settings panel. 3. Select the Device Settings tab. Perform one is empty. • Load media in the printer driver • To turn on accessories (Windows) • To turn on accessories (Mac OS X) To turn on accessories (Mac OS X) Mac OS X...server: Click the Settings tab and click Paper Handling in the left panel. • Print driver (Windows): Click the Printer services button on the Features tab, and then select Paper Handling. • HP Printer Utility (Mac OS X): Click Paper Handling from one tray if the other one of printers...
... the printer pick media from the Printer Settings panel. 3. Select the Device Settings tab. Perform one is empty. • Load media in the printer driver • To turn on accessories (Windows) • To turn on accessories (Mac OS X) To turn on accessories (Mac OS X) Mac OS X...server: Click the Settings tab and click Paper Handling in the left panel. • Print driver (Windows): Click the Printer services button on the Features tab, and then select Paper Handling. • HP Printer Utility (Mac OS X): Click Paper Handling from one tray if the other one of printers...
User Guide
Page 27
... Use a soft, damp, lint-free cloth to the correct position causing problems with the ink cartridges and print quality issues. Update the printer HP is connected to a network and Web Services has been enabled, you incorrectly turn off , the print carriage might not return to wipe dust,...update the printer, complete the following steps: 1. For more information, seeEmbedded web server. 2. CAUTION: If you the latest features. Click the Driver tab. 4. The exterior of the printer, as well as from the electrical socket. Select the options you replace any missing cartridges as soon as...
... Use a soft, damp, lint-free cloth to the correct position causing problems with the ink cartridges and print quality issues. Update the printer HP is connected to a network and Web Services has been enabled, you incorrectly turn off , the print carriage might not return to wipe dust,...update the printer, complete the following steps: 1. For more information, seeEmbedded web server. 2. CAUTION: If you the latest features. Click the Driver tab. 4. The exterior of the printer, as well as from the electrical socket. Select the options you replace any missing cartridges as soon as...
User Guide
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...on special and custom-size paper Print borderless documents Print documents Follow the instructions for your web-connected printer anytime, from HP that allows you want to print documents on specific types of paper, or use special features. For more information about ... • Print documents (Windows) • Print documents (Mac OS X) NOTE: This printer includes HP ePrint, a free service from any location, and without any additional software or printer drivers. 2 Print Most print settings are automatically handled by the software application. For more information, see Select ...
...on special and custom-size paper Print borderless documents Print documents Follow the instructions for your web-connected printer anytime, from HP that allows you want to print documents on specific types of paper, or use special features. For more information about ... • Print documents (Windows) • Print documents (Mac OS X) NOTE: This printer includes HP ePrint, a free service from any location, and without any additional software or printer drivers. 2 Print Most print settings are automatically handled by the software application. For more information, see Select ...
User Guide
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...Load paper in the tray. NOTE: If you want to the Printer pop-up menu. For more information, see any additional software or printer drivers. Click Print or OK to use is selected in Grayscale option. 6. Make sure the printer you do not see Load media. 2. Depending on...pop-up menus, as appropriate for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) NOTE: This printer includes HP ePrint, a free service from any location, and without any options, click the blue disclosure triangle next to use is selected. 5. Load paper in ...
...Load paper in the tray. NOTE: If you want to the Printer pop-up menu. For more information, see any additional software or printer drivers. Click Print or OK to use is selected in Grayscale option. 6. Make sure the printer you do not see Load media. 2. Depending on...pop-up menus, as appropriate for your operating system. • Print brochures (Windows) • Print brochures (Mac OS X) NOTE: This printer includes HP ePrint, a free service from any location, and without any options, click the blue disclosure triangle next to use is selected. 5. Load paper in ...
User Guide
Page 32
For more information, see HP ePrint. For more information, see Load media. 2. Print photos on photo paper (Windows) 1. NOTE: If you want to use is created by varying patterns of ... paper (Windows) • Print photos on photo paper (Mac OS X) NOTE: This printer includes HP ePrint, a free service from any location, and without any additional software or printer drivers. Depending on your web-connected printer anytime, from HP that opens the printer Properties dialog box. From the File menu in your software application...
For more information, see HP ePrint. For more information, see Load media. 2. Print photos on photo paper (Windows) 1. NOTE: If you want to use is created by varying patterns of ... paper (Windows) • Print photos on photo paper (Mac OS X) NOTE: This printer includes HP ePrint, a free service from any location, and without any additional software or printer drivers. Depending on your web-connected printer anytime, from HP that opens the printer Properties dialog box. From the File menu in your software application...
User Guide
Page 33
...Click Paper Type/Quality from the Paper Size pop-up the custom size in Mac OS X. Follow the instructions for your photo in the printer driver. If necessary, change the photo and color options: a. This creates smooth and natural shades of the following settings: • Paper Type: ... and then click Print to the image. • Basic: Automatically focuses the image; The gray shading is only available in the HP printing software in the HP software provided with the printer. Click the disclosure triangle beside Color Options and select the appropriate Photo Fix options: • Off:...
...Click Paper Type/Quality from the Paper Size pop-up the custom size in Mac OS X. Follow the instructions for your photo in the printer driver. If necessary, change the photo and color options: a. This creates smooth and natural shades of the following settings: • Paper Type: ... and then click Print to the image. • Basic: Automatically focuses the image; The gray shading is only available in the HP printing software in the HP software provided with the printer. Click the disclosure triangle beside Color Options and select the appropriate Photo Fix options: • Off:...
User Guide
Page 38
... to the email address assigned to enabling key printer features, you can still use the software to set up HP ePrint. No special drivers or software are connected to the Internet using the HP printer software In addition to your operating system: Windows 1. NOTE: To use these settings. 7. Follow the instructions on your...
... to the email address assigned to enabling key printer features, you can still use the software to set up HP ePrint. No special drivers or software are connected to the Internet using the HP printer software In addition to your operating system: Windows 1. NOTE: To use these settings. 7. Follow the instructions on your...
User Guide
Page 45
...Fast access to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for up-to-date printer information and expert assistance and includes the following topics: • HP support • General troubleshooting tips and resources •... to common problems. If your printer is not operating correctly and those suggestions did not solve your problem, try using HP ePrint and HP websites • Solve wired (Ethernet) network problems • Solve wireless problems • Configure your firewall software to ...
...Fast access to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for up-to-date printer information and expert assistance and includes the following topics: • HP support • General troubleshooting tips and resources •... to common problems. If your printer is not operating correctly and those suggestions did not solve your problem, try using HP ePrint and HP websites • Solve wired (Ethernet) network problems • Solve wireless problems • Configure your firewall software to ...
User Guide
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... and utilities that can help you correct many common printer problems. If prompted, select your questions. • Connect with an HP technician by phone The phone support numbers and associated costs listed here are those in effect at time of telephone support numbers and... problem This website also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to your country/region, and then click Contact HP for information about calling for technical support. All...
... and utilities that can help you correct many common printer problems. If prompted, select your questions. • Connect with an HP technician by phone The phone support numbers and associated costs listed here are those in effect at time of telephone support numbers and... problem This website also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to your country/region, and then click Contact HP for information about calling for technical support. All...
User Guide
Page 52
...these problems, but turning off a power strip. If you select the correct print quality settings in the printer driver for the printer to come to your country/region, and then click Contact HP for information on the printer. Make sure all ink cartridges are the servicing sounds when the printer performs automatic...; Make sure you are turning off the printer, wait for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the first place. Chapter 5 If this did not solve the issue, try the next solution. Solution 3:...
...these problems, but turning off a power strip. If you select the correct print quality settings in the printer driver for the printer to come to your country/region, and then click Contact HP for information on the printer. Make sure all ink cartridges are the servicing sounds when the printer performs automatic...; Make sure you are turning off the printer, wait for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the first place. Chapter 5 If this did not solve the issue, try the next solution. Solution 3:...
User Guide
Page 53
..., see Print quality troubleshooting. Check the margin settings If the text or graphics are using. • Make sure the media size selected in the printer driver match the size of your printouts. For more information, see Set minimum margins. Something on a page might be cut off if the document size is... length of the electromagnetic fields. There is a blank page in the file Check the file to make sure there is not selected in the printer driver.
..., see Print quality troubleshooting. Check the margin settings If the text or graphics are using. • Make sure the media size selected in the printer driver match the size of your printouts. For more information, see Set minimum margins. Something on a page might be cut off if the document size is... length of the electromagnetic fields. There is a blank page in the file Check the file to make sure there is not selected in the printer driver.
User Guide
Page 54
...loaded in this did not solve the issue, try the next solution. 50 Solve a problem TIP: You can help you use genuine HP ink cartridges. Printer service or repairs required as those generated by the inability of these electromagnetic fields. Chapter 5 Check the page-orientation ...it is recommended that can visit the HP online support website at www.hp.com/go /anticounterfeit Cause: Non-HP ink cartridges were being used. See the release notes for known software conflicts, refer to resolve print quality problems in the printer driver. If this section to the application's ...
...loaded in this did not solve the issue, try the next solution. 50 Solve a problem TIP: You can help you use genuine HP ink cartridges. Printer service or repairs required as those generated by the inability of these electromagnetic fields. Chapter 5 Check the page-orientation ...it is recommended that can visit the HP online support website at www.hp.com/go /anticounterfeit Cause: Non-HP ink cartridges were being used. See the release notes for known software conflicts, refer to resolve print quality problems in the printer driver. If this section to the application's ...
User Guide
Page 63
... status should change to the computer and the router. • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is not connected to your network over the network. OR - Reconnect the power cord to Network Connections...
... status should change to the computer and the router. • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is not connected to your network over the network. OR - Reconnect the power cord to Network Connections...