HP Notebook Series - Maintenance, Shipping and Travel Guide
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... Travel 3-1 Remove all external devices. 4. If you are shipping the notebook, place it in with the Notebook ■ Take along a backup of your notebook as "fragile." Turn off, then disconnect, all CD-ROMs, DVD-ROMs, diskettes, disks, or PC Cards. 3. Do not check it in a cool, dry place.... 6. Back up your work . 2. Shut down the notebook. 5. 3 Preparing the Notebook for Shipping or Traveling To prepare the notebook for more than 2 weeks, remove all battery packs and ...
... Travel 3-1 Remove all external devices. 4. If you are shipping the notebook, place it in with the Notebook ■ Take along a backup of your notebook as "fragile." Turn off, then disconnect, all CD-ROMs, DVD-ROMs, diskettes, disks, or PC Cards. 3. Do not check it in a cool, dry place.... 6. Back up your work . 2. Shut down the notebook. 5. 3 Preparing the Notebook for Shipping or Traveling To prepare the notebook for more than 2 weeks, remove all battery packs and ...
Maintenance and Service Guide
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...://www.microsoft.com/ Restricted to install, configure, and repair these products. This manual is for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile...
...://www.microsoft.com/ Restricted to install, configure, and repair these products. This manual is for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile...
Maintenance and Service Guide
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3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information Checking for customer abuse (page 3-4) Troubleshooting the problem... 3-7) • Diagnostic tools e-Diagtools diagnostic program (page 3-18) Power-on self-test (page 3-20) Sycard PCCtest 450/460 PC card (page 3-26) Windows Management Instrumentation (page 3-27) BIOS Setup utility (page 3-27) Service Manual Troubleshooting and Diagnostics 3-1
3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information Checking for customer abuse (page 3-4) Troubleshooting the problem... 3-7) • Diagnostic tools e-Diagtools diagnostic program (page 3-18) Power-on self-test (page 3-20) Sycard PCCtest 450/460 PC card (page 3-26) Windows Management Instrumentation (page 3-27) BIOS Setup utility (page 3-27) Service Manual Troubleshooting and Diagnostics 3-1
Maintenance and Service Guide
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... drive, replace CPU module, replace motherboard. Remove all but display remains off, try external monitor. If the power status light does not turn notebook on , BIOS completes, but does not boot Make sure at least one SDRAM module and try again. If monitor is installed. Table 3-3. ...any other SDRAM module and try again. Remove all but BIOS does not complete, replace display assembly. AC adapter SDRAM module. Reinsert any PC cards, press the reset button to turn on page 1-25. If monitor shows activity but one SDRAM module is blank, replace switchboard PCA,...
... drive, replace CPU module, replace motherboard. Remove all but display remains off, try external monitor. If the power status light does not turn notebook on , BIOS completes, but does not boot Make sure at least one SDRAM module and try again. If monitor is installed. Table 3-3. ...any other SDRAM module and try again. Remove all but BIOS does not complete, replace display assembly. AC adapter SDRAM module. Reinsert any PC cards, press the reset button to turn on page 1-25. If monitor shows activity but one SDRAM module is blank, replace switchboard PCA,...
Maintenance and Service Guide
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NOTE: Most DVD drives allow region code to reinstall factory software. Some DVDs include software called "PC Friendly". KeyboarD Motherboard Y-adapter PS/2 device Motherboard Repair Center: Comments HP warranty does not cover expense of times (usually no more than 4). Make sure disk is installed properly.... Clean with Yadapter do not work PS/2 keyboard and mouse with soft cloth or replace as needed , uninstall PC Friendly and restart notebook. CD/DVD ...
NOTE: Most DVD drives allow region code to reinstall factory software. Some DVDs include software called "PC Friendly". KeyboarD Motherboard Y-adapter PS/2 device Motherboard Repair Center: Comments HP warranty does not cover expense of times (usually no more than 4). Make sure disk is installed properly.... Clean with Yadapter do not work PS/2 keyboard and mouse with soft cloth or replace as needed , uninstall PC Friendly and restart notebook. CD/DVD ...
Maintenance and Service Guide
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... problems Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Try connecting notebook to enable the infrared port. Make sure LAN cable is 100 meters (330 feet). Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between...
... problems Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Try connecting notebook to enable the infrared port. Make sure LAN cable is 100 meters (330 feet). Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between...
Maintenance and Service Guide
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The individual steps might differ slightly for the program. 3. When the HP logo appears, press F10 to run e-Diagtools. 4. When the menu appears, press F2 to start the basic hardware test. When the Configuration Description... be loaded. Updating e-Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools Diagnostic Program The ...
The individual steps might differ slightly for the program. 3. When the HP logo appears, press F10 to run e-Diagtools. 4. When the menu appears, press F2 to start the basic hardware test. When the Configuration Description... be loaded. Updating e-Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools Diagnostic Program The ...
Maintenance and Service Guide
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... more POST tests as described below. The BIOS will not boot the notebook's operating system if the system memory, CPU, DMA, or interrupt controller fails the POST diagnostic tests. Note that not all accessories, including SDRAM modules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. Press the power button...
... more POST tests as described below. The BIOS will not boot the notebook's operating system if the system memory, CPU, DMA, or interrupt controller fails the POST diagnostic tests. Note that not all accessories, including SDRAM modules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. Press the power button...
Maintenance and Service Guide
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... Sycard Technology are available at the Sycard Technology Web site) • Configuration headers (PC card/16-bit and CardBus/32-bit) that works with test software to check the function of the notebook's PCMCIA slots See the Sycard documentation for details about running the tests. The PCCtest... product contains these components: • PCCtest 450 or 460 (revision 1.05) PC card • PCCtest 450/460 software disk (Software updates...
... Sycard Technology are available at the Sycard Technology Web site) • Configuration headers (PC card/16-bit and CardBus/32-bit) that works with test software to check the function of the notebook's PCMCIA slots See the Sycard documentation for details about running the tests. The PCCtest... product contains these components: • PCCtest 450 or 460 (revision 1.05) PC card • PCCtest 450/460 software disk (Software updates...
Maintenance and Service Guide
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... Internal Hard Disk Sets the hard disk drive type and various parameters Extended Memory Shows the extended memory size CPU Serial Number Serial Number PC ID Service ID For a Pentium processor with a serial number, makes the serial number available to software Displays the serial number as shown... on the back of the notebook Displays the PC ID String stored in the reserved part of RAM Displays an identifier used for repair service UUID MAC Address Displays the value of the...
... Internal Hard Disk Sets the hard disk drive type and various parameters Extended Memory Shows the extended memory size CPU Serial Number Serial Number PC ID Service ID For a Pentium processor with a serial number, makes the serial number available to software Displays the serial number as shown... on the back of the notebook Displays the PC ID String stored in the reserved part of RAM Displays an identifier used for repair service UUID MAC Address Displays the value of the...
Service Manual
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... systems. Service Manual vii US and Canada. Information and updates for servicing the HP Pavilion ze5300, ze5200, ze4300, ze4200, and ze4100 Notebook PCs, HP nx9010, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. Call (800) 827-6364 for membership within the US. Call (800) 524-3388...
... systems. Service Manual vii US and Canada. Information and updates for servicing the HP Pavilion ze5300, ze5200, ze4300, ze4200, and ze4100 Notebook PCs, HP nx9010, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. Call (800) 827-6364 for membership within the US. Call (800) 524-3388...
Service Manual
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... CPU Display Hard Drive Nx9010 Notebook PC DG071A ABG Pentium 4-D 2.66-GHz 15.0-in SXGA+ 40 GB DG071A AB1 Pentium 4-D 2.66-GHz 15.0-in SXGA+ 40 GB DG071A AKL Pentium 4-D 2.66-GHz ... Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-1 Table 1-1. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
... CPU Display Hard Drive Nx9010 Notebook PC DG071A ABG Pentium 4-D 2.66-GHz 15.0-in SXGA+ 40 GB DG071A AB1 Pentium 4-D 2.66-GHz 15.0-in SXGA+ 40 GB DG071A AKL Pentium 4-D 2.66-GHz ... Li ion Li ion Li ion Li ion Li ion Li ion Li ion Service Manual Product Information 1-1 Table 1-1. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
Service Manual
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Notebook Product CPU Nx9005 Notebook PC DF988A ABA Athlon 1.8-GHz DF988A ABC Athlon 1.8-GHz DF989A ABA Athlon 1.8-GHz DF989A ABC Athlon 1.8-GHz DF990A AB1 Athlon 2.0-GHz DF992A ABG Athlon 1.8-GHz DF992A ...
Notebook Product CPU Nx9005 Notebook PC DF988A ABA Athlon 1.8-GHz DF988A ABC Athlon 1.8-GHz DF989A ABA Athlon 1.8-GHz DF989A ABC Athlon 1.8-GHz DF990A AB1 Athlon 2.0-GHz DF992A ABG Athlon 1.8-GHz DF992A ...
Service Manual
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... Display Nx9000 Notebook PC DF981A AB1 Pentium 4-M 2.53-GHz 15.0-in UXGA Hard Drive 60 GB DF982A AB1 Pentium 4-M 2.4-GHz 15.0-in SXGA+ 40 GB DF983A AB1 Pentium 4-M 2.2-GHz ...
... Display Nx9000 Notebook PC DF981A AB1 Pentium 4-M 2.53-GHz 15.0-in UXGA Hard Drive 60 GB DF982A AB1 Pentium 4-M 2.4-GHz 15.0-in SXGA+ 40 GB DF983A AB1 Pentium 4-M 2.2-GHz ...
Service Manual
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Notebook Product CPU Pavilion ze4300 Notebook PC DC950A ABA Celeron 1.8-GHz Display 15.0-in XGA DC958A ABA Athlon 1.53-GHz 15.0-in XGA DC972A ABA Athlon 1.53-GHz 14.1-in XGA DC974A ...
Notebook Product CPU Pavilion ze4300 Notebook PC DC950A ABA Celeron 1.8-GHz Display 15.0-in XGA DC958A ABA Athlon 1.53-GHz 15.0-in XGA DC972A ABA Athlon 1.53-GHz 14.1-in XGA DC974A ...
Service Manual
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Notebook Product CPU Pavilion ze4200 Notebook PC DB385A ABA Celeron 1.7-GHz Display 15.0-in XGA DB386A ABA Celeron 1.8-GHz 15.0-in XGA DB953A ABA Celeron 1.6-GHz 14.1-in XGA DC590A ABA Celeron 1.8-...
Notebook Product CPU Pavilion ze4200 Notebook PC DB385A ABA Celeron 1.7-GHz Display 15.0-in XGA DB386A ABA Celeron 1.8-GHz 15.0-in XGA DB953A ABA Celeron 1.6-GHz 14.1-in XGA DC590A ABA Celeron 1.8-...
Service Manual
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Notebook Product CPU Display Compaq Presario 2500 Series Mobile PC DB390A ABA Pentium 4-D 2.4-GHz 15.0-in XGA DB391A ABA Pentium 4-D 2.4-GHz 15.0-in XGA DC606A AB2 Pentium 4-D 2.4-GHz 14.1-in XGA DC607A ABM Pentium 4-D 2.0-GHz ...
Notebook Product CPU Display Compaq Presario 2500 Series Mobile PC DB390A ABA Pentium 4-D 2.4-GHz 15.0-in XGA DB391A ABA Pentium 4-D 2.4-GHz 15.0-in XGA DC606A AB2 Pentium 4-D 2.4-GHz 14.1-in XGA DC607A ABM Pentium 4-D 2.0-GHz ...
Service Manual
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Notebook Product CPU Display Compaq Presario 2100 Series Mobile PC DB381A ABA Athlon 1.53-GHz 14.1-in XGA DB382A ABA Athlon 1.67-GHz 15.0-in XGA DB383A ABA Athlon 1.46-GHz 14.1-in XGA DB954A ...
Notebook Product CPU Display Compaq Presario 2100 Series Mobile PC DB381A ABA Athlon 1.53-GHz 14.1-in XGA DB382A ABA Athlon 1.67-GHz 15.0-in XGA DB383A ABA Athlon 1.46-GHz 14.1-in XGA DB954A ...
Service Manual
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Notebook Product CPU Display Compaq Presario 1100 Series Mobile PC F5781 H/ABU Celeron 1.6-GHz 14.1-in XGA F5781 H/ABZ Celeron 1.6-GHz 14.1-in XGA F5782 H/ABZ Celeron 1.6-GHz 14.1-in XGA F5783 H/ABZ Celeron 1.8-GHz ...
Notebook Product CPU Display Compaq Presario 1100 Series Mobile PC F5781 H/ABU Celeron 1.6-GHz 14.1-in XGA F5781 H/ABZ Celeron 1.6-GHz 14.1-in XGA F5782 H/ABZ Celeron 1.6-GHz 14.1-in XGA F5783 H/ABZ Celeron 1.8-GHz ...
HP Pavilion Notebook PC - Worldwide Limited Warranty and Technical Support
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...they are outside the country of your country). This includes any repairs to your notebook that are financially responsible for any repairs required if you have regional support and service in your keyboard. Notebook PCs may include the cost of shipping your unit and original purchase date, and will...Number: 311681-001 File name: 311681-001.doc For best service, make sure you damage your notebook, for service to your notebook to or from the service location. NOTE: You are not covered by HP in the country of use, it must cover the cost of shipping, handling, duties, taxes...
...they are outside the country of your country). This includes any repairs to your notebook that are financially responsible for any repairs required if you have regional support and service in your keyboard. Notebook PCs may include the cost of shipping your unit and original purchase date, and will...Number: 311681-001 File name: 311681-001.doc For best service, make sure you damage your notebook, for service to your notebook to or from the service location. NOTE: You are not covered by HP in the country of use, it must cover the cost of shipping, handling, duties, taxes...