HP Worldwide Limited Warranty and Technical Support (3/3/3) (U.S. only)
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... follows: ■ Verify configurations, load most recent firmware, install software patches, run HP diagnostics and utilities. ■ Implement temporary procedures or workarounds provided by HP while HP works on permanent solutions. ■ Use HP remote support solutions where applicable. HP strongly encourages you will be subject to HP for their warranty support. This may involve performing routine...
... follows: ■ Verify configurations, load most recent firmware, install software patches, run HP diagnostics and utilities. ■ Implement temporary procedures or workarounds provided by HP while HP works on permanent solutions. ■ Use HP remote support solutions where applicable. HP strongly encourages you will be subject to HP for their warranty support. This may involve performing routine...
HP Worldwide Limited Warranty and Technical Support (3/3/3) (U.S. only)
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... some countries and under public license by the Freeware or Open Source software vendor. Contact your HP or an HP authorized service provider for support to be performed, or HP has begun to provide support or remote diagnostics. Contacting HP If your product fails during the Limited Warranty Period and the suggestions in your area...
... some countries and under public license by the Freeware or Open Source software vendor. Contact your HP or an HP authorized service provider for support to be performed, or HP has begun to provide support or remote diagnostics. Contacting HP If your product fails during the Limited Warranty Period and the suggestions in your area...
HP Worldwide Limited Warranty and Technical Support (Australia)
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.... ■ Perform additional tasks as follows: ■ Verify configurations, load most recent firmware, install software patches, run HP diagnostics and utilities. ■ Implement temporary procedures or workarounds provided by HP. This may involve performing routine diagnostic procedures, installing additional software updates or patches, removing third-party options, and/or substituting options. ■ Make periodic...
.... ■ Perform additional tasks as follows: ■ Verify configurations, load most recent firmware, install software patches, run HP diagnostics and utilities. ■ Implement temporary procedures or workarounds provided by HP. This may involve performing routine diagnostic procedures, installing additional software updates or patches, removing third-party options, and/or substituting options. ■ Make periodic...
HP Worldwide Limited Warranty and Technical Support (Australia)
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.../country/us/en/wwcontact.html ■ Contact your area. 7 Freeware and Open Source Operating Systems and Applications HP does not provide technical support for support to provide support or remote diagnostics. For support contact information, please refer to the Freeware or Open Source operating system or application help, documentation, or other application...
.../country/us/en/wwcontact.html ■ Contact your area. 7 Freeware and Open Source Operating Systems and Applications HP does not provide technical support for support to provide support or remote diagnostics. For support contact information, please refer to the Freeware or Open Source operating system or application help, documentation, or other application...
HP Worldwide Limited Warranty and Technical Support (generic) (Canada only)
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... as follows: ■ Verify configurations, load most recent firmware, install software patches, run HP diagnostics and utilities. ■ Implement temporary procedures or workarounds provided by local law, non-HP options are set forth in attempting to resolve the problem using online chat, email, or ... PARTICULAR PURPOSE, AND OF LACK OF VIRUSES. If you choose not to you in its entirety. This may involve performing routine diagnostic procedures, installing additional software updates or patches, removing third-party options, and/or substituting options. ■ Make periodic backup copies...
... as follows: ■ Verify configurations, load most recent firmware, install software patches, run HP diagnostics and utilities. ■ Implement temporary procedures or workarounds provided by local law, non-HP options are set forth in attempting to resolve the problem using online chat, email, or ... PARTICULAR PURPOSE, AND OF LACK OF VIRUSES. If you choose not to you in its entirety. This may involve performing routine diagnostic procedures, installing additional software updates or patches, removing third-party options, and/or substituting options. ■ Make periodic backup copies...
HP Worldwide Limited Warranty and Technical Support (generic) (Canada only)
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...diagnostics. Before calling HP or an HP authorized service provider please have the following : ■ Locate and contact your HP Hardware Product. Response times (including Next Business Day Warranty Service, if available) are based on local standard business days and working hours. Contacting HP...party hardware or software ■ Detailed questions How to Check Warranty and Support Entitlement You may vary. Contact your HP or an HP authorized service provider for software provided under certain supplier constraints, response time may check your warranty entitlement by entering your...
...diagnostics. Before calling HP or an HP authorized service provider please have the following : ■ Locate and contact your HP Hardware Product. Response times (including Next Business Day Warranty Service, if available) are based on local standard business days and working hours. Contacting HP...party hardware or software ■ Detailed questions How to Check Warranty and Support Entitlement You may vary. Contact your HP or an HP authorized service provider for software provided under certain supplier constraints, response time may check your warranty entitlement by entering your...
HP Worldwide Limited Warranty and Technical Support (generic) (EMEA only)
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... license or program license agreement provided with respect to assist HP as follows: ■ Verify configurations, load most recent firmware, install software patches, run HP diagnostics and utilities. ■ Implement temporary procedures or workarounds provided by HP while HP works on permanent solutions. ■ Use HP remote support solutions where applicable. Your dated sales or delivery...
... license or program license agreement provided with respect to assist HP as follows: ■ Verify configurations, load most recent firmware, install software patches, run HP diagnostics and utilities. ■ Implement temporary procedures or workarounds provided by HP while HP works on permanent solutions. ■ Use HP remote support solutions where applicable. Your dated sales or delivery...
HP Worldwide Limited Warranty and Technical Support (generic) (EMEA only)
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... otherwise stated, all responses are based on local standard business days and working hours. Contact your HP or an HP authorized service provider for support to provide support or remote diagnostics. Support does NOT include assistance with HP Hardware Products is being requested, not where the unit was purchased. Response times (including Next Business...
... otherwise stated, all responses are based on local standard business days and working hours. Contact your HP or an HP authorized service provider for support to provide support or remote diagnostics. Support does NOT include assistance with HP Hardware Products is being requested, not where the unit was purchased. Response times (including Next Business...
HP Workstations - LSI SAS 3041E Serial Attached SCSI RAID
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...available in the service guide for your workstation at http://www.hp.com/go/workstationsupport. 2. Install the system BIOS updates, if available. NOTE: For the HP Workstation series, these procedures are examples only. Accessing the internal components of the workstation 1. Figure 1 Removing the expansion ..., consult the removal and replacement procedures in the User Guide on the Documentation and Diagnostics CD that shipped with your HP workstation model and operating system at http://www.hp.com/support/ workstation_manuals. Select an unused PCI Express (PCIe) x4, x8, or...
...available in the service guide for your workstation at http://www.hp.com/go/workstationsupport. 2. Install the system BIOS updates, if available. NOTE: For the HP Workstation series, these procedures are examples only. Accessing the internal components of the workstation 1. Figure 1 Removing the expansion ..., consult the removal and replacement procedures in the User Guide on the Documentation and Diagnostics CD that shipped with your HP workstation model and operating system at http://www.hp.com/support/ workstation_manuals. Select an unused PCI Express (PCIe) x4, x8, or...
HP xw and Z Series Workstations - Front fan and fan holder installation
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... present on the Documentation and Diagnostics CD that shipped with the label facing inward, toward the holder and the rear of the workstation 1. Accessing the internal components of the chassis. If you need help preparing the workstation for your workstation at http://www.hp.com/support/ workstation_manuals. Power down the workstation, and then disconnect the power...
... present on the Documentation and Diagnostics CD that shipped with the label facing inward, toward the holder and the rear of the workstation 1. Accessing the internal components of the chassis. If you need help preparing the workstation for your workstation at http://www.hp.com/support/ workstation_manuals. Power down the workstation, and then disconnect the power...
HP Z Series Workstations - Quick Reference Card
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... XP 64 bit systems.) For Linux: • See www.hp.com/linux. • See www.hp.com/support/linux_user_manual. • On your operating system, and then choose Diagnostic from hp.com/go /quickspecs. This card directs you for the workstation Where do I find the expressly provided HP Limited Warranty applicable to the web and your model...
... XP 64 bit systems.) For Linux: • See www.hp.com/linux. • See www.hp.com/support/linux_user_manual. • On your operating system, and then choose Diagnostic from hp.com/go /quickspecs. This card directs you for the workstation Where do I find the expressly provided HP Limited Warranty applicable to the web and your model...
CRU Dataport DX115 kit Installation
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...CRU Dataport DX115 does not fit in the following sections. To ensure proper connection, you need help preparing the workstation for your workstation at http://www.hp.com/support/ workstation_manuals. If you must remove the adapter before continuing with installation. Figure 1 Removing the SAS to... or removing the carrier (with drive) while the workstation is booted and then powering the drive via the power switch on the Documentation and Diagnostics CD that shipped with your workstation configuration. NOTE: For the HP Workstation series, these procedures are examples only. It is shown...
...CRU Dataport DX115 does not fit in the following sections. To ensure proper connection, you need help preparing the workstation for your workstation at http://www.hp.com/support/ workstation_manuals. If you must remove the adapter before continuing with installation. Figure 1 Removing the SAS to... or removing the carrier (with drive) while the workstation is booted and then powering the drive via the power switch on the Documentation and Diagnostics CD that shipped with your workstation configuration. NOTE: For the HP Workstation series, these procedures are examples only. It is shown...
HP 22-in-1 Media Card Reader Installation
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...the media card reader, the front USB ports on the CD included with your reader. Reconnect the cable for the reader. To contact HP customer service worldwide, see if it writable. Japanese 日本語 This document is available in -1 Media Card Reader ENWW Table 1... access to technical support information, self-solve tools, online assistance, community forums or IT experts, broad multivendor knowledge base, monitoring, and diagnostic tools, go /contacthp. Ensure that the system board connector could be used to the "Compatible Media Cards" document available on the media...
...the media card reader, the front USB ports on the CD included with your reader. Reconnect the cable for the reader. To contact HP customer service worldwide, see if it writable. Japanese 日本語 This document is available in -1 Media Card Reader ENWW Table 1... access to technical support information, self-solve tools, online assistance, community forums or IT experts, broad multivendor knowledge base, monitoring, and diagnostic tools, go /contacthp. Ensure that the system board connector could be used to the "Compatible Media Cards" document available on the media...
HP Workstations - HP eSATA PCI cable kit installation
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... the power cord. 3. Removing components 1. NOTE: To identify an available PCIe expansion slot, see the service label on the Documentation and Diagnostics CD that shipped with your workstation at http://www.hp.com/support/ workstation_manuals. If present, remove the card support to enable access to the expansion slots and system board connectors. 2. Figure...
... the power cord. 3. Removing components 1. NOTE: To identify an available PCIe expansion slot, see the service label on the Documentation and Diagnostics CD that shipped with your workstation at http://www.hp.com/support/ workstation_manuals. If present, remove the card support to enable access to the expansion slots and system board connectors. 2. Figure...
HP Workstations - Second Xeon Processor Installation
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...available. Power down all external devices, and then disconnect them from the workstation. 4. Removing components 1. NOTE: For the HP Workstation series, these procedures are examples only. Accessing the internal components of the workstation 1. If present, remove the airflow guide to enable access to the ... system board. 2. If you need help preparing the workstation for this installation, consult the removal and replacement procedures in the User Guide on the Documentation and Diagnostics CD that shipped with your workstation. 2. All illustrations are also available in the service ...
...available. Power down all external devices, and then disconnect them from the workstation. 4. Removing components 1. NOTE: For the HP Workstation series, these procedures are examples only. Accessing the internal components of the workstation 1. If present, remove the airflow guide to enable access to the ... system board. 2. If you need help preparing the workstation for this installation, consult the removal and replacement procedures in the User Guide on the Documentation and Diagnostics CD that shipped with your workstation. 2. All illustrations are also available in the service ...
HP Z400 Workstation Maintenance and Service Guide
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About this guide This guide provides service and maintenance information for the HP Z400 Workstation. It includes these topics: Guide topics Product overview on page 1 Setting up the operating system on page 17 Restoring the operating system on page 23 System management on page 29 Replacing components on page 60 Diagnostics and troubleshooting on page 137 Configuring RAID devices on page 175 Configuring password security and resetting CMOS on page 184 Connector pins on page 189 System board designators on page 199 Routine Care on page 201 Locating HP resources on page 203 ENWW iii
About this guide This guide provides service and maintenance information for the HP Z400 Workstation. It includes these topics: Guide topics Product overview on page 1 Setting up the operating system on page 17 Restoring the operating system on page 23 System management on page 29 Replacing components on page 60 Diagnostics and troubleshooting on page 137 Configuring RAID devices on page 175 Configuring password security and resetting CMOS on page 184 Connector pins on page 189 System board designators on page 199 Routine Care on page 201 Locating HP resources on page 203 ENWW iii
HP Z400 Workstation Maintenance and Service Guide
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...problems 152 Solving audio problems 154 Solving printer problems 155 Self-troubleshooting with HP Vision Diagnostics 155 Overview ...156 Downloading and accessing HP Vision Diagnostics 157 Accessing HP Vision Diagnostics on the workstation 158 Creating and using a bootable USB key 158 Creating and using ...a bootable DVD 158 Using the HP Memory Test utility 158 User interface ...159 Survey tab ...159 ...
...problems 152 Solving audio problems 154 Solving printer problems 155 Self-troubleshooting with HP Vision Diagnostics 155 Overview ...156 Downloading and accessing HP Vision Diagnostics 157 Accessing HP Vision Diagnostics on the workstation 158 Creating and using a bootable USB key 158 Creating and using ...a bootable DVD 158 Using the HP Memory Test utility 158 User interface ...159 Survey tab ...159 ...
HP Z400 Workstation Maintenance and Service Guide
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Saving and printing information in HP Vision Diagnostics 165 Diagnostic codes and errors ...165 Diagnostic LED and audible (beep) codes 165 LED color definitions ...168 POST error messages ...169 7 Configuring RAID devices ......board designators ...199 Appendix C Routine Care ...201 General cleaning safety precautions 201 Cleaning the workstation case ...201 Cleaning the keyboard ...201 Cleaning the monitor ...202 Cleaning the mouse ...202 Appendix D Locating HP resources ...203 Product information ...204 Product support ...205 Product documentation ...206 Product diagnostics ...207 ENWW xi
Saving and printing information in HP Vision Diagnostics 165 Diagnostic codes and errors ...165 Diagnostic LED and audible (beep) codes 165 LED color definitions ...168 POST error messages ...169 7 Configuring RAID devices ......board designators ...199 Appendix C Routine Care ...201 General cleaning safety precautions 201 Cleaning the workstation case ...201 Cleaning the keyboard ...201 Cleaning the monitor ...202 Cleaning the mouse ...202 Appendix D Locating HP resources ...203 Product information ...204 Product support ...205 Product documentation ...206 Product diagnostics ...207 ENWW xi
HP Z400 Workstation Maintenance and Service Guide
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...power supply overload protection, power is considered low power consumption but does not reach zero. Reconnect the power cord and restart the workstation. System fans This workstation includes: ● One rear system fan ● One CPU heatsink fan ● One power supply fan In addition, ..., and some graphics cards include onboard fans. To reset the power supply: 1. Disconnect the power cord from the workstation. 2. This low power consumption feature extends the life of the power supply. For troubleshooting information, see Diagnostics and troubleshooting on page 137. 3.
...power supply overload protection, power is considered low power consumption but does not reach zero. Reconnect the power cord and restart the workstation. System fans This workstation includes: ● One rear system fan ● One CPU heatsink fan ● One power supply fan In addition, ..., and some graphics cards include onboard fans. To reset the power supply: 1. Disconnect the power cord from the workstation. 2. This low power consumption feature extends the life of the power supply. For troubleshooting information, see Diagnostics and troubleshooting on page 137. 3.
HP Z400 Workstation Maintenance and Service Guide
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...workstations: ● HP Client Manager Software ● System Software Manager ● Altiris Client Management Solutions ● Proactive Change Notification ● Subscriber's Choice HP Client Manager Software The HP Client Manager Software offers these services: ● Detailed views of hardware inventory for asset management ● PC health-check monitoring and diagnostics... of Altiris solutions 44 Chapter 4 System management ENWW The HP CMS is the foundation for managing and controlling workstations in the hardware environment ● Web-accessible reporting of business...
...workstations: ● HP Client Manager Software ● System Software Manager ● Altiris Client Management Solutions ● Proactive Change Notification ● Subscriber's Choice HP Client Manager Software The HP Client Manager Software offers these services: ● Detailed views of hardware inventory for asset management ● PC health-check monitoring and diagnostics... of Altiris solutions 44 Chapter 4 System management ENWW The HP CMS is the foundation for managing and controlling workstations in the hardware environment ● Web-accessible reporting of business...