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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 1
and performing computer disassembly procedures. Maintenance and Service Guide HP Pavilion dv9000 and dv9200 Notebook PC Document Part Number: 417615-004 December 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer. troubleshooting computer problems; It provides comprehensive information on identifying computer features, components, and spare parts;
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 2
... combinations thereof are trademarks or registered trademarks of Advanced Micro Devices, Inc. HP shall not be construed as constituting an additional warranty. Maintenance and Service Guide HP Pavilion dv9000 and dv9200 Notebook PC Fourth Edition: December 2007 First Edition: August 2006 Document Part Number: 417615-004 The only warranties for technical or editorial errors or...
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 5
... XP 2-1 Using the Setup Utility 2-1 Setup Utility Menus 2-5 2.2 Setup Utility in Windows Vista 2-8 Using the Setup Utility 2-8 Setup Utility Menus 2-11 2.3 Troubleshooting Flowcharts 2-15 3 Illustrated Parts Catalog 3.1 Serial Number Location 3-1 3.2 Computer Major Components 3-2 3.3 Display Assembly Components 3-20 3.4 Mass Storage Devices 3-22 3.5 Plastics Kit 3-24 3.6 Cable Kit 3-26 3.7 Miscellaneous 3-28 3.8 Sequential...
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 6
Contents 4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations 4-2 Plastic Parts 4-2 Cables and Connectors 4-2 4.3 Preventing Damage to Removable Drives 4-3 4.4 Preventing Electrostatic Damage 4-4 4.5 Packaging and Transporting Precautions 4-5 4.6 Workstation Precautions 4-6 4.7 Grounding Equipment and Methods 4-7 5 Removal and Replacement Procedures 5.1 ...
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 22
Top Components, Part 1 1-14 Maintenance and Service Guide Product Description The computer top components are shown below and described in Table 1-5.
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 23
..., briefly press to turn off the computer. Maintenance and Service Guide 1-15 Power button When the computer is on . Product Description Item 1 2 3 4 5 6 7 8 Table 1-5 Top Components, Part 1 Component Function Integrated camera (select models only) Records video and captures still photos.
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 24
Product Description The computer top components are shown below and described in Table 1-6. Top Components, Part 2 1-16 Maintenance and Service Guide
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 25
... in Windows. ✎ In hibernation, opens QuickPlay to start a DVD in the optical drive. Maintenance and Service Guide 1-17 Product Description Item 1 2 Table 1-6 Top Components, Part 2 Component Function Media button If QuickPlay is not installed and the computer is ■ On, opens the music program or Media menu, which allows you...
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 26
... drive: ■ Plays the previous track or chapter, when pressed once. ■ Rewinds when pressed with the fn key. Product Description Item 3 4 5 6 Table 1-6 Top Components, Part 2 (Continued) Component Function Previous/rewind button When a disc is playing in the optical drive: ■ Play the next track or chapter, when pressed once. ■...
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 30
... side of the computer. Product Description 1.5 Design overview This section presents a design overview of key parts and features of the computer. 1-22 Maintenance and Service Guide Exhaust air is designed to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for ventilation. The system board provides the following device...properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left and right sides of the computer. Refer to Chapter 3, "Illustrated Parts Catalog," to turn on automatically when high temperature conditions exist.
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 47
... Y Check LED board, speaker connections. Y Go to "Flowchart 2.17-Nonfunctioning Device." End Go to "Flowchart 2.6-No Video, Part 1." Maintenance and Service Guide 2-17 Y Go to "Flowchart 2.20-No Network/Modem Connection." Troubleshooting Flowchart 2.1-Initial Troubleshooting Begin troubleshooting.... working ? N Keyboard/ pointing device working ? Y N Is there sound? Go to "Flowchart 2.15-No Audio, Part 1." Go to "Flowchart 2.2-No Power, Part 1." N Is there power? Y Go to Y "Flowchart 2.9-No Operating System (OS) Loading." N Connecting to "...
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 48
...N Power up on battery power? Y Power up Done in docking device? *NOTES 1. Ensure the AC power source is working. Troubleshooting Flowchart 2.2-No Power, Part 1 No power (power LED is a separate reset button. 2. N 1. Reseat the power cables in docking Done device? Y N Power up in the... docking device and at the AC outlet. 2. Y Go to "Flowchart 2.4-No Power, Part 3." On select models, the computer can be reset using the standby switch and either the lid switch or the main power switch. Remove from ...
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 49
Y Power on ? N Done Power on ? N Power on? Y Replace power supply (if applicable). Y Go to another computer, or replacing it. Done N Check battery by recharging it, moving it to "Flowchart 2.4-No Power, Part 3." Troubleshooting Flowchart 2.3-No Power, Part 2 Continued from "Flowchart 2.2-No Power, Part 1." Done Maintenance and Service Guide 2-19 Visually check for debris in battery socket and clean if necessary.
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 50
Plug directly into AC outlet. Y Power on ? N Done Try different outlet. External Internal or external AC adapter? N Power on ? N N Power outlet active? Y Replace power cord. Replace external AC adapter. Done N Reseat AC adapter in computer and at power source. Internal Go to "Flowchart 2.5-No Power, Part 4." Y Done Done 2-20 Maintenance and Service Guide Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from "Flowchart 2.3-No Power, Part 2." Y Power LED on ? Y Power on ?
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 51
Flowchart 2.5-No Power, Part 4 Continued from "Flowchart 2.4-No Power, Part 3." Internal AC adapter 3. Maintenance and Service Guide 2-21 Y Loose or damaged parts? System board* *NOTE: Replace these items as a set to prevent shorting out among components. N Power on? Troubleshooting Open computer. Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Y Done Replace the following items (if applicable). N Reseat loose components and boards and replace damaged items. Close computer and retest. Processor board* 4.
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 52
... another display. Stand-alone Internal or external display*? System board N Video OK? Adjust brightness. Done Video OK? Test after each replacement. 1. Troubleshooting Flowchart 2.6-No Video, Part 1 No video. Docking Device Stand-alone or docking device? Go to "Flowchart 2.7-No Video...
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 53
Done Part 1." "Flowchart 2.6-No Video, Video OK? N Y Internal Done and external Done video OK? Maintenance and Service Guide 2-23 N Y Go to "Flowchart 2.8-Nonfunctioning Docking Device (if applicable)." Y N ... monitor. Try another external monitor. Go to "A" in docking device, for bent pins on cable, and for monitor connection. Remove computer from "Flowchart 2.6-No Video, Part 1." N Adjust external monitor display. Adjust display brightness. Troubleshooting Flowchart 2.7-No Video...
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 55
... drive, go to "Flowchart 2.13-No OS Loading, Diskette Drive." No OS loading from hard drive, go to "Flowchart 2.10-No OS Loading, Hard Drive, Part 1." No OS loading from optical drive, go to "Flowchart 2.14-No OS Loading, Optical Drive." Maintenance and Service Guide 2-25 No OS loading from network...
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 56
N Boot from diskette? Done N Boot from hard drive? N Boot from hard drive. Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from hard drive? Y Nonsystem disk message? Y OS loading? Y Change boot priority through the Setup Utility and reboot. Y Check the Setup utility for ... drive. Y Done Go to "Flowchart 2.17-Nonfunctioning Device." 2-26 Maintenance and Service Guide N N Boot from CD? Go to "Flowchart 2.11-No OS Loading, Hard Drive, Part 2." Y Go to "Flowchart 2.13-No OS Loading, Diskette Drive."
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HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide


Page 57
... drive formatted? Y Computer booted? Replace hard drive. 2. Y Boot from diskette drive? N Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3." Y Done Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3." Load OS using Operating System disc (if applicable). N Run FDISK. Y 1. Replace system board. Troubleshooting Flowchart 2.11-No OS Loading, Hard...

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