Clearing Jams Guide
Page 3
... Close the fuser roller cover. 8 Snap the housing back onto the fuser. 9 Insert the fuser back into the printer. 3 Close the left access door. 4 Turn the printer off . c Place the cartridges on a clean, flat surface. 5 Unsnap the housing and set it off the guides. 3 Pull down the front ...the way. 7 Remove the image transfer unit. a Pull up to open the multipurpose feeder (area A) all the print cartridges. If the jam persists, continue with step Turn the printer off . Open the front cover.. 6 Release the latches to refasten them. 11 Close the doors. Clearing image transfer unit ...
... Close the fuser roller cover. 8 Snap the housing back onto the fuser. 9 Insert the fuser back into the printer. 3 Close the left access door. 4 Turn the printer off . c Place the cartridges on a clean, flat surface. 5 Unsnap the housing and set it off the guides. 3 Pull down the front ...the way. 7 Remove the image transfer unit. a Pull up to open the multipurpose feeder (area A) all the print cartridges. If the jam persists, continue with step Turn the printer off . Open the front cover.. 6 Release the latches to refasten them. 11 Close the doors. Clearing image transfer unit ...
Clearing Jams Guide
Page 4
...unit in . 10 Return the multipurpose feeder to lock the image transfer unit into the printer. If you still need help 1 Turn the printer off and then back on a clean, flat surface. Remove all the print cartridges. c Slide the image transfer unit out and place it on . 2 Contact your ...administrator or Help desk if you need more assistance. b Pull down on . Reinstall all torn paper or other jams. c Lower the lever to its working position. The printer returns to unlock the...
...unit in . 10 Return the multipurpose feeder to lock the image transfer unit into the printer. If you still need help 1 Turn the printer off and then back on a clean, flat surface. Remove all the print cartridges. c Slide the image transfer unit out and place it on . 2 Contact your ...administrator or Help desk if you need more assistance. b Pull down on . Reinstall all torn paper or other jams. c Lower the lever to its working position. The printer returns to unlock the...
Troubleshooting Guide
Page 4
... To help prevent jams from another color area. Top to Bottom or Left to Right: 1 Re-seat the cartridges by removing them from the printer and then reinserting them while you load does not exceed the maximum stack height indicated at www.lexmark.com for your print job, or... change the Paper Type to high humidity. White or colored lines 1 Replace the color print cartridge that corresponds to ...
... To help prevent jams from another color area. Top to Bottom or Left to Right: 1 Re-seat the cartridges by removing them from the printer and then reinserting them while you load does not exceed the maximum stack height indicated at www.lexmark.com for your print job, or... change the Paper Type to high humidity. White or colored lines 1 Replace the color print cartridge that corresponds to ...
Troubleshooting Guide
Page 5
... 20 lb bond (75 g/m2 ), choose the Light setting. Toner specks • Replace the print cartridge that corresponds to the color displayed on the control panel. Transparency print quality is poor • Use only transparencies recommended by the printer's manufacturer. • Make sure the Paper Type setting is Normal. • Make sure the...
... 20 lb bond (75 g/m2 ), choose the Light setting. Toner specks • Replace the print cartridge that corresponds to the color displayed on the control panel. Transparency print quality is poor • Use only transparencies recommended by the printer's manufacturer. • Make sure the Paper Type setting is Normal. • Make sure the...
User's Guide
Page 4
Contents Print cartridges ...59 Toner waste container ...60 Fuser and ITU ...60 Recycling Lexmark products ...61 Chapter 5: Clearing paper jams 62 Identifying jams ...62 Access doors and trays ...63 Understanding jam messages ...64 Clearing ...Online customer support ...87 Calling for service ...87 Checking an unresponsive printer ...87 Printing multi-language PDFs ...87 Solving printing problems ...88 Solving mailbox problems ...89 Solving option problems ...90 Solving paper feed problems ...92 Solving print quality problems ...92 Solving color quality problems ...97 Chapter 8: Notices ...101 4
Contents Print cartridges ...59 Toner waste container ...60 Fuser and ITU ...60 Recycling Lexmark products ...61 Chapter 5: Clearing paper jams 62 Identifying jams ...62 Access doors and trays ...63 Understanding jam messages ...64 Clearing ...Online customer support ...87 Calling for service ...87 Checking an unresponsive printer ...87 Printing multi-language PDFs ...87 Solving printing problems ...88 Solving mailbox problems ...89 Solving option problems ...90 Solving paper feed problems ...92 Solving print quality problems ...92 Solving color quality problems ...97 Chapter 8: Notices ...101 4
User's Guide
Page 51
... source; Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Use labels that have exposed adhesive. Try a sample of the adhesive at www.lexmark.com/publications. Set the Paper Type from the printer operator panel, the printer driver, or from edges is ... die-cuts of the sheet. These labels are supplied in the Paper Menu. Zone coating of any labels considered for use with laser printers. Storing paper 51 For detailed information on label printing, characteristics and design, see the Card Stock & Label Guide available on labels...
... source; Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Use labels that have exposed adhesive. Try a sample of the adhesive at www.lexmark.com/publications. Set the Paper Type from the printer operator panel, the printer driver, or from edges is ... die-cuts of the sheet. These labels are supplied in the Paper Menu. Zone coating of any labels considered for use with laser printers. Storing paper 51 For detailed information on label printing, characteristics and design, see the Card Stock & Label Guide available on labels...
User's Guide
Page 58
You can view the status of the various trays and open the supplies screen to use them. In the U.S., contact Lexmark at 1-800-539-6275 for your printer supplies. Tray 1 Low, Tray 2 Status / Supplies Held jobs Status / Supplies View supplies Ready Tray 1Low View supplies C M ...YK Cyan Toner: OK Magenta Toner: OK Maintaining the printer 58 4 Maintaining the printer Periodically, you bought your printer. These tasks are ready to view the current status of your toner cartridge. Store supplies right side up in their original packaging until you are covered...
You can view the status of the various trays and open the supplies screen to use them. In the U.S., contact Lexmark at 1-800-539-6275 for your printer supplies. Tray 1 Low, Tray 2 Status / Supplies Held jobs Status / Supplies View supplies Ready Tray 1Low View supplies C M ...YK Cyan Toner: OK Magenta Toner: OK Maintaining the printer 58 4 Maintaining the printer Periodically, you bought your printer. These tasks are ready to view the current status of your toner cartridge. Store supplies right side up in their original packaging until you are covered...
User's Guide
Page 59
..., you can cancel the job. If the job is available when you bought your printer. For more information about Lexmark Authorized Supplies Dealers in your area. Print cartridges When the 88.yy cartridge low message appears or when you conserve toner and paper. For more page images on... unit. Conserving supplies 59 It lets you print the other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for information about a Verify Print job, see the Menus and Messages Guide. Use your color toner. Note: All life estimates for Multipage Print are 2 Up, 3 Up, 4 Up...
..., you can cancel the job. If the job is available when you bought your printer. For more information about Lexmark Authorized Supplies Dealers in your area. Print cartridges When the 88.yy cartridge low message appears or when you conserve toner and paper. For more page images on... unit. Conserving supplies 59 It lets you print the other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for information about a Verify Print job, see the Menus and Messages Guide. Use your color toner. Note: All life estimates for Multipage Print are 2 Up, 3 Up, 4 Up...
User's Guide
Page 60
... oiler upgrade kit to allow your printer. Type of cartridges you can order: C770 / C772 • Black print cartridge • Cyan print cartridge • Magenta print cartridge • Yellow print cartridge • Black high yield print cartridge • Cyan high yield print cartridge • Magenta high yield print cartridge • Yellow high yield print cartridge • Black Return Program print...
... oiler upgrade kit to allow your printer. Type of cartridges you can order: C770 / C772 • Black print cartridge • Cyan print cartridge • Magenta print cartridge • Yellow print cartridge • Black high yield print cartridge • Cyan high yield print cartridge • Magenta high yield print cartridge • Yellow high yield print cartridge • Black Return Program print...
User's Guide
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...printer Ordering an image transfer unit and transfer roller When the 83.yy ITU life warning message appears on the computer screen. Use part number 11K3188 to order an image transfer unit. Recycling Lexmark products 61 Use part number 40X1680 to order a pack of three staple cartridges.... For more information about warning messages, see the Menus and Messages Guide on the publications CD Ordering staple cartridges Staple cartridges hold 3,000 staples.
...printer Ordering an image transfer unit and transfer roller When the 83.yy ITU life warning message appears on the computer screen. Use part number 11K3188 to order an image transfer unit. Recycling Lexmark products 61 Use part number 40X1680 to order a pack of three staple cartridges.... For more information about warning messages, see the Menus and Messages Guide on the publications CD Ordering staple cartridges Staple cartridges hold 3,000 staples.
User's Guide
Page 72
Open the front cover. 5 Remove all the print cartridges. c Place the cartridges on the cartridge handhold. Clearing image transfer unit jams 72 b Pull the cartridge straight out and use the handle to lift it off . a Pull up slightly on a clean, flat surface out of direct light. Clearing paper jams 4 Turn the printer off the guides.
Open the front cover. 5 Remove all the print cartridges. c Place the cartridges on the cartridge handhold. Clearing image transfer unit jams 72 b Pull the cartridge straight out and use the handle to lift it off . a Pull up slightly on a clean, flat surface out of direct light. Clearing paper jams 4 Turn the printer off the guides.
User's Guide
Page 77
Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on . 2 Contact your administrator or Help desk if you need more assistance. The printer returns to its working position. If you still need help 77 If you still need help 1 Turn the printer off and then back on . Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to a Ready state.
Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on . 2 Contact your administrator or Help desk if you need more assistance. The printer returns to its working position. If you still need help 77 If you still need help 1 Turn the printer off and then back on . Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to a Ready state.
User's Guide
Page 85
...utilizes an algorithm that counts pixels for each color on each toner color: black, cyan, magenta, and yellow. Size sensing is turned on, the printer prints the percent coverage for each page of...Once the utility is on by turning the printer off from printer to printer. The utility can be affected by Performing Self Test. Lexmark makes no claim as to estimate the coverage...it otherwise cannot. The printer returns to disable size sensing, and then press . Activating Menu Changes briefly appears, followed by how full the print cartridges are displayed on the operator...
...utilizes an algorithm that counts pixels for each color on each toner color: black, cyan, magenta, and yellow. Size sensing is turned on, the printer prints the percent coverage for each page of...Once the utility is on by turning the printer off from printer to printer. The utility can be affected by Performing Self Test. Lexmark makes no claim as to estimate the coverage...it otherwise cannot. The printer returns to disable size sensing, and then press . Activating Menu Changes briefly appears, followed by how full the print cartridges are displayed on the operator...
User's Guide
Page 93
... correct the problem, call for service. Top to Bottom or Left to Right: 1 Re-seat the cartridges by removing them from the printer and then reinserting them. 2 Invoke a Color Adjust operation from the Settings Æ Quality menu. Solving print quality problems 93 You may help you ...on every third or sixth page in any color: Replace the image transfer unit. Troubleshooting The information in the following table may have a printer part that requires adjustment or replacement. White or colored line ABCDE ABCDE ABCDE Either the print cartridges are defective, the image transfer unit and...
... correct the problem, call for service. Top to Bottom or Left to Right: 1 Re-seat the cartridges by removing them from the printer and then reinserting them. 2 Invoke a Color Adjust operation from the Settings Æ Quality menu. Solving print quality problems 93 You may help you ...on every third or sixth page in any color: Replace the image transfer unit. Troubleshooting The information in the following table may have a printer part that requires adjustment or replacement. White or colored line ABCDE ABCDE ABCDE Either the print cartridges are defective, the image transfer unit and...
User's Guide
Page 94
to the paper. • Replace the color print cartridge causing the • The print cartridge is worn or defective. • Load paper from another tray. ABCDE ABCDE Streaked vertical lines ABCDE ABCDE ABCDE • Toner is smeared before fusing ... has absorbed moisture due to be defective, empty, or worn. Solving print quality problems 94 Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. From the printers operator panel, print the repetitive defects guide to determine which component needs to high humidity. • You are...
to the paper. • Replace the color print cartridge causing the • The print cartridge is worn or defective. • Load paper from another tray. ABCDE ABCDE Streaked vertical lines ABCDE ABCDE ABCDE • Toner is smeared before fusing ... has absorbed moisture due to be defective, empty, or worn. Solving print quality problems 94 Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. From the printers operator panel, print the repetitive defects guide to determine which component needs to high humidity. • You are...
User's Guide
Page 95
... • The print cartridges are using. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Perform a Color Adjust in the Utilities Menu. • Load paper from the printer driver before sending the job to CardStock (or other than one printer. • Make sure the printer paper type, paper...
... • The print cartridges are using. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Perform a Color Adjust in the Utilities Menu. • Load paper from the printer driver before sending the job to CardStock (or other than one printer. • Make sure the printer paper type, paper...
User's Guide
Page 96
...using paper that does not meet the printer specifications. • Move the guides in the tray to the proper positions for the size loaded. • See the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com for the size loaded. Incorrect ... • The Type, Texture, and Weight settings are not appropriate for service. • Your printer requires servicing. Solid color pages • The print cartridges are defective or empty. • Replace the print cartridges. defective. • Call for the type of the paper.) Guides in the selected tray are ...
...using paper that does not meet the printer specifications. • Move the guides in the tray to the proper positions for the size loaded. • See the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com for the size loaded. Incorrect ... • The Type, Texture, and Weight settings are not appropriate for service. • Your printer requires servicing. Solid color pages • The print cartridges are defective or empty. • Replace the print cartridges. defective. • Call for the type of the paper.) Guides in the selected tray are ...
User's Guide
Page 107
...obtain warranty service you may be required to the Remarketer or Lexmark, or ship it was intended. Remote technical support is provided for this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise...repair or replacement (at http://support.lexmark.com. The replacement item assumes the remaining warranty period of Limited Warranty C770, C772 printer Lexmark International, Inc. For further explanation of any product. Extent of limited warranty Lexmark does not warrant uninterrupted or error-...
...obtain warranty service you may be required to the Remarketer or Lexmark, or ship it was intended. Remote technical support is provided for this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise...repair or replacement (at http://support.lexmark.com. The replacement item assumes the remaining warranty period of Limited Warranty C770, C772 printer Lexmark International, Inc. For further explanation of any product. Extent of limited warranty Lexmark does not warrant uninterrupted or error-...
User's Guide
Page 110
...laser notice 106 letterhead 49 guidelines 49 page orientation 49 printing 49 Lexmark Authorized Supplies Dealers 58 linking 38 bins 39 trays 38 loading 2000-sheet tray 33 500-sheet trays 31 multipurpose feeder 35 lock feature, security 83 M Macintosh 29, 37, 38, 40, 42 mailbox 11 maintaining the printer 58 ordering a print cartridge... 11 duplex unit 8 interface cards 16 internal print servers 16 ordering image transfer unit 61 transfer roller 61 ordering, print cartridge 59 output bins linking 39 P pad, numeric 26 panel, display 26 paper letterhead 49 preprinted forms 49 recommended types 46...
...laser notice 106 letterhead 49 guidelines 49 page orientation 49 printing 49 Lexmark Authorized Supplies Dealers 58 linking 38 bins 39 trays 38 loading 2000-sheet tray 33 500-sheet trays 31 multipurpose feeder 35 lock feature, security 83 M Macintosh 29, 37, 38, 40, 42 mailbox 11 maintaining the printer 58 ordering a print cartridge... 11 duplex unit 8 interface cards 16 internal print servers 16 ordering image transfer unit 61 transfer roller 61 ordering, print cartridge 59 output bins linking 39 P pad, numeric 26 panel, display 26 paper letterhead 49 preprinted forms 49 recommended types 46...
User's Guide
Page 111
...seems long 88 tray linking does not work 89 unexpected page breaks 89 R removing firmware card 22 flash memory option 19 option cards 19 printer memory option 19 repeat print 42 reserve print 42 S safety information 2 Secure mode 82 security 81 sensing, special sizes 85 Serial Interface...(Monarch) 53 stack height, maximum multipurpose feeder 36 trays 1, 2, 3 32, 34 Stop button 25 storing 44 media 52 paper 44 supplies 44 supplies print cartridge 59 storing 44 system board accessing 13 T transfer roller ordering 61 tray linking 38 U unpacking memory cards 13 option cards 16 USB Direct interface 27...
...seems long 88 tray linking does not work 89 unexpected page breaks 89 R removing firmware card 22 flash memory option 19 option cards 19 printer memory option 19 repeat print 42 reserve print 42 S safety information 2 Secure mode 82 security 81 sensing, special sizes 85 Serial Interface...(Monarch) 53 stack height, maximum multipurpose feeder 36 trays 1, 2, 3 32, 34 Stop button 25 storing 44 media 52 paper 44 supplies 44 supplies print cartridge 59 storing 44 system board accessing 13 T transfer roller ordering 61 tray linking 38 U unpacking memory cards 13 option cards 16 USB Direct interface 27...