User's Guide
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If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • ...jam messages, and clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 117 • "Printhead errors" on page 117 • "Software did not install" on page 119 Troubleshooting 116 Method 2 1 Click or Start. 2 Click All Programs or Programs, ...
If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • ...jam messages, and clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 117 • "Printhead errors" on page 117 • "Software did not install" on page 119 Troubleshooting 116 Method 2 1 Click or Start. 2 Click All Programs or Programs, ...
User's Guide
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...the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons ...to scroll to Set Defaults, and then press . 4 Press the arrow buttons to scroll to turn off . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 117 CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF...
...the display, indicating that the printer has been reset. 3 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons ...to scroll to Set Defaults, and then press . 4 Press the arrow buttons to scroll to turn off . Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 117 CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF...
User's Guide
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Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. You may have problems, then try removing and reinstalling the software. Note: If you continue to have connected to a defective port. The USB port is damaged, then use a new ... in the list in the Printers folder or as a printer option when sending a print job, then try another USB port on the printer. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the computer. Software did not install If you reinstall...
Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. You may have problems, then try removing and reinstalling the software. Note: If you continue to have connected to a defective port. The USB port is damaged, then use a new ... in the list in the Printers folder or as a printer option when sending a print job, then try another USB port on the printer. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB port of the computer. Software did not install If you reinstall...
User's Guide
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Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try either of the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the printer. The cartridges should click firmly ...; For a printer that is not in the Default tab, select your printer does not appear on the list, then try one or more of the printhead. 3 Close the printer. If your printer, and then click Add. If the cable is damaged, then use a new one minute, reconnect the power cord into...
Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try either of the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on the printer. The cartridges should click firmly ...; For a printer that is not in the Default tab, select your printer does not appear on the list, then try one or more of the printhead. 3 Close the printer. If your printer, and then click Add. If the cable is damaged, then use a new one minute, reconnect the power cord into...
User's Guide
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...cartridges. An alignment page prints. Press printer. Note: If you troubleshoot" checklist does not solve the problem, then try one or more information. If the cartridges do not seem to Deep Clean Printhead, and then press . to Align Printer, and the press . The USB port is properly seated... Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, and then press . 5 Press the arrow buttons to scroll to fit, make sure the printhead is marked with a USB...
...cartridges. An alignment page prints. Press printer. Note: If you troubleshoot" checklist does not solve the problem, then try one or more information. If the cartridges do not seem to Deep Clean Printhead, and then press . to Align Printer, and the press . The USB port is properly seated... Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to Maintenance, and then press . 5 Press the arrow buttons to scroll to fit, make sure the printhead is marked with a USB...
User's Guide
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... 5 Click Print. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does... not solve the problem, then try one or more of graphics and images in use. • Minimize the number and size of ...
... 5 Click Print. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does... not solve the problem, then try one or more of graphics and images in use. • Minimize the number and size of ...
User's Guide
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... 145 printer does not print wirelessly 146 printer does not respond 121 printer memory fax 88 printer printing blank pages 121 printer problems, basic solutions 116 Printer Settings 77 printer software installing 27 uninstalling 26 printer, setting as default 49 printhead aligning 113 printhead access 11 printhead error 117 printhead nozzles cleaning 114 Index 176
... 145 printer does not print wirelessly 146 printer does not respond 121 printer memory fax 88 printer printing blank pages 121 printer problems, basic solutions 116 Printer Settings 77 printer software installing 27 uninstalling 26 printer, setting as default 49 printhead aligning 113 printhead access 11 printhead error 117 printhead nozzles cleaning 114 Index 176
User's Guide
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... transparencies 31 troubleshooting checking an unresponsive printer 116 contacting technical support 116 fax checklist 131 Service Center 116 solving basic printer problems 116 wireless network 140 troubleshooting, copy scanner unit does not close 128 troubleshooting, copy and scan cannot scan to computer ...incorrect language appears on display 117 page does not print 120 printer does not respond 121 printer printing blank pages 121 printhead error 117 software did not install 119 troubleshooting, wireless cannot print over wireless network 141 changing wireless settings after installation (...
... transparencies 31 troubleshooting checking an unresponsive printer 116 contacting technical support 116 fax checklist 131 Service Center 116 solving basic printer problems 116 wireless network 140 troubleshooting, copy scanner unit does not close 128 troubleshooting, copy and scan cannot scan to computer ...incorrect language appears on display 117 page does not print 120 printer does not respond 121 printer printing blank pages 121 printhead error 117 software did not install 119 troubleshooting, wireless cannot print over wireless network 141 changing wireless settings after installation (...
Quick Reference
Page 4
...; Clean the printhead. Conserving paper • Activate Eco-Mode. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on the Lexmark Web site at http://support.lexmark.com. You... can be able to www.lexmark.com/recycle. To return an ink...
...; Clean the printhead. Conserving paper • Activate Eco-Mode. It also includes information on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on the Lexmark Web site at http://support.lexmark.com. You... can be able to www.lexmark.com/recycle. To return an ink...
Quick Reference
Page 19
...the latest information and troubleshooting for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 20 • "Software did not install" on page 21 • "Print job does not print or is missing ...Center link. If Troubleshooting does not solve your printer • Live online technical support • Contact numbers for your problem Visit our Web site at http://support.lexmark.com to Use Factory, and then press . 19 For Macintosh users 1 Load an original document faceup into any ...
...the latest information and troubleshooting for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 19 • "Printhead errors" on page 20 • "Software did not install" on page 21 • "Print job does not print or is missing ...Center link. If Troubleshooting does not solve your printer • Live online technical support • Contact numbers for your problem Visit our Web site at http://support.lexmark.com to Use Factory, and then press . 19 For Macintosh users 1 Load an original document faceup into any ...
Quick Reference
Page 20
...clicks. 2 WI F I PRINTING 5 Close the printer. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection appears on . CHANGE THE LANGUAGE USING A BUTTON ...Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. ...
...clicks. 2 WI F I PRINTING 5 Close the printer. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until Language Selection appears on . CHANGE THE LANGUAGE USING A BUTTON ...Note: If you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. ...
Quick Reference
Page 21
...cord from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead. 3 Close the printer. Before you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. The USB port is marked with a USB symbol. Note: ... CHECK THE USB CONNECTION 1 Check the USB cable for three seconds to turn on the printer. Software did not install If you continue to have problems, then try either of the following: • For a USB-connected printer, remove and then reconnect the USB cable. • For a printer ...
...cord from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead. 3 Close the printer. Before you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. The USB port is marked with a USB symbol. Note: ... CHECK THE USB CONNECTION 1 Check the USB cable for three seconds to turn on the printer. Software did not install If you continue to have problems, then try either of the following: • For a USB-connected printer, remove and then reconnect the USB cable. • For a printer ...
Quick Reference
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...INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the computer. Printer is busy or does not respond If the "Before you have jobs stuck in Power Saver mode. If this problem persists, then check our Web site for ... printer. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you continue to have connected to Deep Clean Printhead, and then press . You may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the ...
...INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the computer. Printer is busy or does not respond If the "Before you have jobs stuck in Power Saver mode. If this problem persists, then check our Web site for ... printer. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you continue to have connected to Deep Clean Printhead, and then press . You may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the ...