Network Guide
Page 3
... the printer folder. 2 Double-click User's Guide. You will need to set up the printer on our Web site at www.lexmark.com/publications/. If your wireless network is not secure. Wireless networking 3 Use the space provided below to install the printer. The password...access point settings, while the WEP key or WPA passphrase allows printers and computers to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the printer The Network Getting Started Guide helps you copy down this information. ...
... the printer folder. 2 Double-click User's Guide. You will need to set up the printer on our Web site at www.lexmark.com/publications/. If your wireless network is not secure. Wireless networking 3 Use the space provided below to install the printer. The password...access point settings, while the WEP key or WPA passphrase allows printers and computers to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the printer The Network Getting Started Guide helps you copy down this information. ...
Network Guide
Page 8
...; The network gateway • The network mask • A nickname for the printer (optional) Note: A printer nickname can make it easier for you to avoid potential problems caused by a damaged cable. If the installation dialog does not appear after a minute, do one of the printer. • Your network is set up and...
...; The network gateway • The network mask • A nickname for the printer (optional) Note: A printer nickname can make it easier for you to avoid potential problems caused by a damaged cable. If the installation dialog does not appear after a minute, do one of the printer. • Your network is set up and...
Network Guide
Page 12
... VPN session and try uninstalling and reinstalling the software. From the printer control panel, navigate to access the printer over wireless network If you encountered problems while installing, or if your wireless network. CHECK IF YOUR WIRELESS ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON Wireless broadband boxes in Europe, the Middle...
... VPN session and try uninstalling and reinstalling the software. From the printer control panel, navigate to access the printer over wireless network If you encountered problems while installing, or if your wireless network. CHECK IF YOUR WIRELESS ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON Wireless broadband boxes in Europe, the Middle...
Network Guide
Page 13
... issue a limited number of IP addresses, then you must match the SSID of these changes, then see the documentation that the computer is causing the problem. The SSID of your wireless network. For Windows users 1 Obtain the SSID of the wireless access point: 1 Click , or click Start and then click Run...
... issue a limited number of IP addresses, then you must match the SSID of these changes, then see the documentation that the computer is causing the problem. The SSID of your wireless network. For Windows users 1 Obtain the SSID of the wireless access point: 1 Click , or click Start and then click Run...
Network Guide
Page 15
...require a few seconds and then try to the wireless network. If the laptop and/or printer still does not receive a valid IP address, there is a problem with your wireless access point (wireless router) is turned on and is typically the wireless access point. 2 Type your wireless network. d Click Advanced > ... and/or the laptop does not have waited long enough for the printer and the laptop to attach to print wirelessly. The SSID will be a problem with your user name and password when prompted. 3 Click OK. 4 On the main page, click Wireless or another selection where settings are any...
...require a few seconds and then try to the wireless network. If the laptop and/or printer still does not receive a valid IP address, there is a problem with your wireless access point (wireless router) is turned on and is typically the wireless access point. 2 Type your wireless network. d Click Advanced > ... and/or the laptop does not have waited long enough for the printer and the laptop to attach to print wirelessly. The SSID will be a problem with your user name and password when prompted. 3 Click OK. 4 On the main page, click Wireless or another selection where settings are any...
User's Guide
Page 4
... of the printer...114 Cleaning the scanner glass...115 Troubleshooting 116 Before you troubleshoot...116 Using the Service Center to solve printer problems 116 If Troubleshooting does not solve your problem 116 Setup troubleshooting...116 Jams and misfeeds troubleshooting...122 Print troubleshooting...126 Copy and scan troubleshooting...128 Fax troubleshooting...130 Memory...
... of the printer...114 Cleaning the scanner glass...115 Troubleshooting 116 Before you troubleshoot...116 Using the Service Center to solve printer problems 116 If Troubleshooting does not solve your problem 116 Setup troubleshooting...116 Jams and misfeeds troubleshooting...122 Print troubleshooting...126 Copy and scan troubleshooting...128 Fax troubleshooting...130 Memory...
User's Guide
Page 5
... for the use of other than those described in the user documentation, to a professional service person. Inspect the power cord regularly for signs of such problems. Remove the power cord from the printer before inspecting it. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of...
... for the use of other than those described in the user documentation, to a professional service person. Inspect the power cord regularly for signs of such problems. Remove the power cord from the printer before inspecting it. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of...
User's Guide
Page 6
... your new printer right away, use the setup materials that came with our printers, and we could do better, please let us do encounter any problems along the way, one of our knowledgeable support representatives will meet your needs. After all, you are continually improving our printers to reduce their environmental...
... your new printer right away, use the setup materials that came with our printers, and we could do better, please let us do encounter any problems along the way, one of our knowledgeable support representatives will meet your needs. After all, you are continually improving our printers to reduce their environmental...
User's Guide
Page 8
...up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems Help using the printer software The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions... ready when you contact support so that came with your region or country can be found on the Support Web site (http://support.lexmark.com) or on the installation software CD. For updates, check our Web site at : 1-800-332-4120 Monday-Friday (8:00...
...up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems Help using the printer software The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions... ready when you contact support so that came with your region or country can be found on the Support Web site (http://support.lexmark.com) or on the installation software CD. For updates, check our Web site at : 1-800-332-4120 Monday-Friday (8:00...
User's Guide
Page 26
... All Programs or Programs, and then select the printer program folder from the web for my software > OK Reinstalling the printer software When you encountered problems while installing, or if your printer > Support tab > Check for Software Updates 4 Follow the instructions on the computer screen to remove the software.... only) 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to : Applications > select your printer folder > Web Links > Lexmark Software Updates 2 From the Web site, select your printer and then download the driver.
... All Programs or Programs, and then select the printer program folder from the web for my software > OK Reinstalling the printer software When you encountered problems while installing, or if your printer > Support tab > Check for Software Updates 4 Follow the instructions on the computer screen to remove the software.... only) 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to : Applications > select your printer folder > Web Links > Lexmark Software Updates 2 From the Web site, select your printer and then download the driver.
User's Guide
Page 84
... if the printer is working . To set the printer to a telephone line through the port on the line and through the printer. If you encounter problems sending and receiving faxes, then make sure you should use to the Distinctive Ring Pattern Detection (DRPD) feature offered by telephone companies. If you subscribe...
... if the printer is working . To set the printer to a telephone line through the port on the line and through the printer. If you encounter problems sending and receiving faxes, then make sure you should use to the Distinctive Ring Pattern Detection (DRPD) feature offered by telephone companies. If you subscribe...
User's Guide
Page 106
...cordless phones when printing over a network is too weak, too distorted, or blocked by such objects. To determine if the printer is a problem between the access point and the printer. If you are for the signal to communicate with the wireless signal on a printer or other ...strength can block the signal. The Quality field indicates the relative strength of interference can cause printing issues that seem to cause communications problems. Place your printer and access point so that are materials that the signal is slightly weakened. REMOVE OBSTACLES BETWEEN THE ACCESS POINT ...
...cordless phones when printing over a network is too weak, too distorted, or blocked by such objects. To determine if the printer is a problem between the access point and the printer. If you are for the signal to communicate with the wireless signal on a printer or other ...strength can block the signal. The Quality field indicates the relative strength of interference can cause printing issues that seem to cause communications problems. Place your printer and access point so that are materials that the signal is slightly weakened. REMOVE OBSTACLES BETWEEN THE ACCESS POINT ...
User's Guide
Page 116
... and contains links to find the following: • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at http://support.lexmark.com to printer maintenance tasks and customer support. If Troubleshooting does not solve your printer • Live online ...Center, use one of these methods: Method 1 If it appears on . Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the...
... and contains links to find the following: • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at http://support.lexmark.com to printer maintenance tasks and customer support. If Troubleshooting does not solve your printer • Live online ...Center, use one of these methods: Method 1 If it appears on . Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the...
User's Guide
Page 117
.... 2 Press and hold for three seconds to turn the printer on. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 117 Note: If you have set the Power Saver timeout in the Setup menu, then...122 • "Cannot print through USB" on page 122 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll...
.... 2 Press and hold for three seconds to turn the printer on. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 117 Note: If you have set the Power Saver timeout in the Setup menu, then...122 • "Cannot print through USB" on page 122 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll...
User's Guide
Page 119
... square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the computer. Troubleshooting 119 Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job,... then try another USB port on the printer. If the cable is marked with a USB symbol. You may have connected to have problems, then try removing and reinstalling the software. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB...
... square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the computer. Troubleshooting 119 Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job,... then try another USB port on the printer. If the cable is marked with a USB symbol. You may have connected to have problems, then try removing and reinstalling the software. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the USB...
User's Guide
Page 120
... applies to turn off the printer. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try either of the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open , choose File > Print. 2 From...
... applies to turn off the printer. Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try either of the following : MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open , choose File > Print. 2 From...
User's Guide
Page 121
... printhead is properly seated, and then try another USB port on and off slowly, then the printer is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to ...buttons to scroll to Deep Clean Printhead, and then press . The USB port is finished. Note: If you troubleshoot" checklist does not solve the problem, then try one or more information. If the printer will not come out of Power Saver mode, then reset the power: 1 Unplug the ...
... printhead is properly seated, and then try another USB port on and off slowly, then the printer is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to scroll to ...buttons to scroll to Deep Clean Printhead, and then press . The USB port is finished. Note: If you troubleshoot" checklist does not solve the problem, then try one or more information. If the printer will not come out of Power Saver mode, then reset the power: 1 Unplug the ...
User's Guide
Page 122
... printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the print queue If you continue to have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the... then turn on the printer. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try another USB port on page 123 Troubleshooting 122 MAKE SURE THE USB PORT IS ENABLED IN WINDOWS 1 Click , or click Start and then...
... printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the print queue If you continue to have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the... then turn on the printer. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try another USB port on page 123 Troubleshooting 122 MAKE SURE THE USB PORT IS ENABLED IN WINDOWS 1 Click , or click Start and then...
User's Guide
Page 126
..., then go to step 3. Print troubleshooting • "Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these minimum print margin settings...
..., then go to step 3. Print troubleshooting • "Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these minimum print margin settings...
User's Guide
Page 127
... NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more RAM. 3 If necessary, click Advanced. 4 From the print options pop-up menu, choose Print Settings or Quality & Media....Quality pop-up menu, choose Photo or Best. 5 Click Print. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the number ...
... NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more RAM. 3 If necessary, click Advanced. 4 From the print options pop-up menu, choose Print Settings or Quality & Media....Quality pop-up menu, choose Photo or Best. 5 Click Print. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the number ...