Network Guide
Page 2
...is Wi-Fi Protected Setup?...4 Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup 5 Installing the printer on other computers...5 Interpreting the colors of the Wi-Fi indicator light...6 Special wireless installation instructions...6 Ethernet networking 8 Information you will need to set up the... printer on an Ethernet network 8 Installing the printer on an Ethernet network...8 Troubleshooting 10 Network troubleshooting checklist...10 Locating IP addresses...11 Wireless troubleshooting...12 Notices 17 Edition notice...17 Networking glossary 18 Contents 2
...is Wi-Fi Protected Setup?...4 Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup 5 Installing the printer on other computers...5 Interpreting the colors of the Wi-Fi indicator light...6 Special wireless installation instructions...6 Ethernet networking 8 Information you will need to set up the... printer on an Ethernet network 8 Installing the printer on an Ethernet network...8 Troubleshooting 10 Network troubleshooting checklist...10 Locating IP addresses...11 Wireless troubleshooting...12 Notices 17 Edition notice...17 Networking glossary 18 Contents 2
Network Guide
Page 3
You will need to set up the printer on our Web site at www.lexmark.com/publications/. If your printer program folder, on the installation software CD, or on a wireless network To successfully configure the printer wirelessly, you must begin... where you to access the wireless access point settings, while the WEP key or WPA passphrase allows printers and computers to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the printer The Network Getting Started Guide helps you copy down this information. Note...
You will need to set up the printer on our Web site at www.lexmark.com/publications/. If your printer program folder, on the installation software CD, or on a wireless network To successfully configure the printer wirelessly, you must begin... where you to access the wireless access point settings, while the WEP key or WPA passphrase allows printers and computers to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the printer The Network Getting Started Guide helps you copy down this information. Note...
Network Guide
Page 10
... is solid green. • The computer and printer are both ends for your security information is working properly. Troubleshooting Network troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: General Networking Make sure: • The printer, the computer, and the...wireless network. For most networks, the printer and the computer should be obvious. • The Ethernet cable is correct. Troubleshooting 10 Try accessing other connecting devices are not damaged. Ethernet Networking Make sure: • The Ethernet cable and connectors are...
... is solid green. • The computer and printer are both ends for your security information is working properly. Troubleshooting Network troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: General Networking Make sure: • The printer, the computer, and the...wireless network. For most networks, the printer and the computer should be obvious. • The Ethernet cable is correct. Troubleshooting 10 Try accessing other connecting devices are not damaged. Ethernet Networking Make sure: • The Ethernet cable and connectors are...
Network Guide
Page 11
...; The computer is located away from the Active Services list. Many devices can locate the printer IP address by viewing the printer network setup page. Troubleshooting 11 The IP address appears as 192.168.0.100. • The printer is not connected to communicate over the network. See the User's Guide on...
...; The computer is located away from the Active Services list. Many devices can locate the printer IP address by viewing the printer network setup page. Troubleshooting 11 The IP address appears as 192.168.0.100. • The printer is not connected to communicate over the network. See the User's Guide on...
Network Guide
Page 12
... ACCESS POINT OFF AND THEN BACK ON Turning the access point off and then back on . Before you reinstall the software, check the troubleshooting checklist, and then do not know this information, then see if your printer has a Demo Mode. ASCII characters are A-F, a-f, and ... in a WPA passphrase are case-sensitive. Select Off, and then save the setting. or • Exactly 5 or 13 ASCII characters. Troubleshooting 12 Wireless troubleshooting Cannot print over your wireless network. ASCII characters in Europe, the Middle East and Africa such as a printer option when sending a print...
... ACCESS POINT OFF AND THEN BACK ON Turning the access point off and then back on . Before you reinstall the software, check the troubleshooting checklist, and then do not know this information, then see if your printer has a Demo Mode. ASCII characters are A-F, a-f, and ... in a WPA passphrase are case-sensitive. Select Off, and then save the setting. or • Exactly 5 or 13 ASCII characters. Troubleshooting 12 Wireless troubleshooting Cannot print over your wireless network. ASCII characters in Europe, the Middle East and Africa such as a printer option when sending a print...
Network Guide
Page 13
... a limited number of IP addresses, then you must match the SSID of the computer, if the computer is not positioned too closely to these devices. Troubleshooting 13 If the signal quality is listed as microwave ovens or other computers or resources on your wireless network. Note: If you do not know...
... a limited number of IP addresses, then you must match the SSID of the computer, if the computer is not positioned too closely to these devices. Troubleshooting 13 If the signal quality is listed as microwave ovens or other computers or resources on your wireless network. Note: If you do not know...
Network Guide
Page 14
... Macintosh users with a wireless access point 1 Type the IP address of the network the computer is connected to set up menu. 4 Write down the SSID. Troubleshooting 14 d On the main page, click Wireless or any capital letters. 2 Print the printer network setup page. If the SSIDs are the same, then the...
... Macintosh users with a wireless access point 1 Type the IP address of the network the computer is connected to set up menu. 4 Write down the SSID. Troubleshooting 14 d On the main page, click Wireless or any capital letters. 2 Print the printer network setup page. If the SSIDs are the same, then the...
Network Guide
Page 15
... Advanced > TCP/IP or TCP/IP. If the printer and/or the laptop does not have waited long enough for Mac OS X 10.5 or later. Troubleshooting 15 c Click AirPort. If you have an IP address, or if either has an address of the following : • Make sure your user name and...
... Advanced > TCP/IP or TCP/IP. If the printer and/or the laptop does not have waited long enough for Mac OS X 10.5 or later. Troubleshooting 15 c Click AirPort. If you have an IP address, or if either has an address of the following : • Make sure your user name and...
Network Guide
Page 16
...came with Printer Port in the Port column. 7 If the Description column of the selected port indicates that it is operation correctly, continue troubleshooting. The printer folder opens. 4 Right-click the printer, and then select Properties from the menu. 5 Click the Ports tab. 6 Click...through the list and select the port with your network and pause any unnecessary wireless devices on your wireless router for more information. Troubleshooting 16 • Temporarily turn off any network-intensive activities, like large file transfers or network games. The selected port has a ...
...came with Printer Port in the Port column. 7 If the Description column of the selected port indicates that it is operation correctly, continue troubleshooting. The printer folder opens. 4 Right-click the printer, and then select Properties from the menu. 5 Click the Ports tab. 6 Click...through the list and select the port with your network and pause any unnecessary wireless devices on your wireless router for more information. Troubleshooting 16 • Temporarily turn off any network-intensive activities, like large file transfers or network games. The selected port has a ...
User's Guide
Page 4
......114 Cleaning the scanner glass...115 Troubleshooting 116 Before you troubleshoot...116 Using the Service Center to solve printer problems 116 If Troubleshooting does not solve your problem 116 Setup troubleshooting...116 Jams and misfeeds troubleshooting...122 Print troubleshooting...126 Copy and scan troubleshooting...128 Fax troubleshooting...130 Memory card troubleshooting...137 Wireless troubleshooting...139 Notices...157 Product information...157...
......114 Cleaning the scanner glass...115 Troubleshooting 116 Before you troubleshoot...116 Using the Service Center to solve printer problems 116 If Troubleshooting does not solve your problem 116 Setup troubleshooting...116 Jams and misfeeds troubleshooting...122 Print troubleshooting...126 Copy and scan troubleshooting...128 Fax troubleshooting...130 Memory card troubleshooting...137 Wireless troubleshooting...139 Notices...157 Product information...157...
User's Guide
Page 8
...00 PM ET) Support telephone numbers and hours of operation for ? to view the appropriate support site. http://support.lexmark.com Note: Select your region, and then select your printer 8 Windows or Mac Help Open a printer software ...Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Telephone support Find it ready when you faster: • Machine Type number • Serial number • Date purchased • Store where purchased In the US, call us at http://support.lexmark...
...00 PM ET) Support telephone numbers and hours of operation for ? to view the appropriate support site. http://support.lexmark.com Note: Select your region, and then select your printer 8 Windows or Mac Help Open a printer software ...Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Telephone support Find it ready when you faster: • Machine Type number • Serial number • Date purchased • Store where purchased In the US, call us at http://support.lexmark...
User's Guide
Page 22
... Printer software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Fast Pics (referred to as Fast Pics) Lexmark Toolbar (referred to as Toolbar) Lexmark Tools for Office (referred to as Tools for the printer. •... Order supplies. • Maintain ink cartridges. • Print a test page. • Register the printer. • Contact technical support. Notes: • This program is installed automatically with the printer software if the printer has wireless capability. • Troubleshoot...
... Printer software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Fast Pics (referred to as Fast Pics) Lexmark Toolbar (referred to as Toolbar) Lexmark Tools for Office (referred to as Tools for the printer. •... Order supplies. • Maintain ink cartridges. • Print a test page. • Register the printer. • Contact technical support. Notes: • This program is installed automatically with the printer software if the printer has wireless capability. • Troubleshoot...
User's Guide
Page 23
... following: • Select the number of copies to access the Print dialog. • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Check the printer software version installed on the features of these programs, depending on the computer. • Scan.... • Customize settings for the print job, such as All-In-One Center) Printer Settings (in Mac OS X version 10.6) or Lexmark AIO Setup Utility (in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double-click the application that you purchased...
... following: • Select the number of copies to access the Print dialog. • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Check the printer software version installed on the features of these programs, depending on the computer. • Scan.... • Customize settings for the print job, such as All-In-One Center) Printer Settings (in Mac OS X version 10.6) or Lexmark AIO Setup Utility (in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double-click the application that you purchased...
User's Guide
Page 84
... connected to the printer. How can hear a dial tone on the line and through both the wall jack and the printer, then see the "Fax troubleshooting checklist" on the back of the printer, plug an analog telephone into the wall jack. 2 Listen for a dial tone through the telephone handset. Assign one...
... connected to the printer. How can hear a dial tone on the line and through both the wall jack and the printer, then see the "Fax troubleshooting checklist" on the back of the printer, plug an analog telephone into the wall jack. 2 Listen for a dial tone through the telephone handset. Assign one...
User's Guide
Page 97
... ad hoc wireless network will remove it from the Finder desktop, double-click the printer folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on troubleshooting specific connection types if you access your PIN. Switching between USB and wireless connections (Windows only) You can change the way you encounter difficulties during...
... ad hoc wireless network will remove it from the Finder desktop, double-click the printer folder. 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on troubleshooting specific connection types if you access your PIN. Switching between USB and wireless connections (Windows only) You can change the way you encounter difficulties during...
User's Guide
Page 98
...between USB and wireless connections (Macintosh only) You can continue to set up the printer. See related topics on troubleshooting-specific connection types if you have configured your printer for configuring the printer wirelessly. Networking 98 Note: You can... wirelessly. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. 3 Double-click Lexmark Extras > Lexmark Setup Assistant. 4 Follow the instructions on your printer Note: Choose the printer that you encounter difficulties during wireless configuration. Using the printer...
...between USB and wireless connections (Macintosh only) You can continue to set up the printer. See related topics on troubleshooting-specific connection types if you have configured your printer for configuring the printer wirelessly. Networking 98 Note: You can... wirelessly. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. 3 Double-click Lexmark Extras > Lexmark Setup Assistant. 4 Follow the instructions on your printer Note: Choose the printer that you encounter difficulties during wireless configuration. Using the printer...
User's Guide
Page 116
... list. 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers for paper...
... list. 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers for paper...
User's Guide
Page 117
...to Use Factory, and then press . 5 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 117 Note: Do not release and until Language Selection appears on the display, indicating that the printer...the print queue" on page 122 • "Cannot print through USB" on page 122 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press...
...to Use Factory, and then press . 5 Complete the initial printer setup. Note: If you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 117 Note: Do not release and until Language Selection appears on the display, indicating that the printer...the print queue" on page 122 • "Cannot print through USB" on page 122 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press...
User's Guide
Page 118
Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. Troubleshooting 118 REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 WI F I PRINTING 2 Remove the printhead.
Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. Troubleshooting 118 REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 WI F I PRINTING 2 Remove the printhead.
User's Guide
Page 119
... cable into the wall outlet, and then turn on the computer. You may have connected to have problems, then try removing and reinstalling the software. Troubleshooting 119 Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Before you encountered problems while installing, or if...
... cable into the wall outlet, and then turn on the computer. You may have connected to have problems, then try removing and reinstalling the software. Troubleshooting 119 Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Before you encountered problems while installing, or if...