User Guide
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Contents Welcome 3 What's in the box 4 Basics MDA220 5 Accessories 6 Connect your Headset 7 Desk Phone: Connect and Call 8 Desk Phone (standard) 8 Check Configuration and Make a Test Call 9 Desk Phone Plus HL10 and Power Supply (sold separately) 10 If You Do Not Hear a Dial Tone 11 Computer: Connect and Call 12 Connect Your Computer and Place a Call 12 MDA220 LED Indicators 13 Daily Use 14 Answer an Incoming Call 14 Place an Outgoing Call 14 Switch Calls 14 Troubleshooting 15 Desk phone 15 Softphone 15 2
Contents Welcome 3 What's in the box 4 Basics MDA220 5 Accessories 6 Connect your Headset 7 Desk Phone: Connect and Call 8 Desk Phone (standard) 8 Check Configuration and Make a Test Call 9 Desk Phone Plus HL10 and Power Supply (sold separately) 10 If You Do Not Hear a Dial Tone 11 Computer: Connect and Call 12 Connect Your Computer and Place a Call 12 MDA220 LED Indicators 13 Daily Use 14 Answer an Incoming Call 14 Place an Outgoing Call 14 Switch Calls 14 Troubleshooting 15 Desk phone 15 Softphone 15 2
User Guide
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Basics MDA220 Front/Top 1 2 3 Back 4 56 7 1 Computer audio 6 Telephone interface button cable jack* 2 Desk phone audio 7 Power jack* button 3 USB headset/ 8 Configuration slide Bluetooth adapter switch port* 4 USB cable 9 Listening volume 8 (connect to dial computer) 5 Handset lifter/EHS 10 Speaking volume jack* dial *Accessories not included Bottom 9 10 4 5
Basics MDA220 Front/Top 1 2 3 Back 4 56 7 1 Computer audio 6 Telephone interface button cable jack* 2 Desk phone audio 7 Power jack* button 3 USB headset/ 8 Configuration slide Bluetooth adapter switch port* 4 USB cable 9 Listening volume 8 (connect to dial computer) 5 Handset lifter/EHS 10 Speaking volume jack* dial *Accessories not included Bottom 9 10 4 5
User Guide
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...is reasonably free from distortion. 7 End call by pressing the headset call from the desk phone cradle (or if you connected your MDA220 product to the headset connection on the bottom of the switcher, ensure the configuration slide switch is set to "A", the listening volume dial is set to middle... level-volume. 2 On the bottom of the phone, press the headset button on your phone). 2 While wearing your headset, press the desk phone talk button on the MDA220. 3 If you have an ...
...is reasonably free from distortion. 7 End call by pressing the headset call from the desk phone cradle (or if you connected your MDA220 product to the headset connection on the bottom of the switcher, ensure the configuration slide switch is set to "A", the listening volume dial is set to middle... level-volume. 2 On the bottom of the phone, press the headset button on your phone). 2 While wearing your headset, press the desk phone talk button on the MDA220. 3 If you have an ...
User Guide
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... steps 7 through 9. Tone 2 Repeat steps 3 through 6 above as necessary until you hear a dial tone. 3 When you do not hear a dial tone, raise the lifter height switch to microphone plug. 3 Place ringer microphone over phone speaker. Extender Arm 1 Slide extender arm onto lifter. 2 Stabilizers can be shifted left and right. Position stabilizers... ringer microphone jack on the back of lifter . 2 Connect ringer to the next highest position. Additional parts (If required) Use the extender arm when the headset lifter needs additional stability lifting and returning...
... steps 7 through 9. Tone 2 Repeat steps 3 through 6 above as necessary until you hear a dial tone. 3 When you do not hear a dial tone, raise the lifter height switch to microphone plug. 3 Place ringer microphone over phone speaker. Extender Arm 1 Slide extender arm onto lifter. 2 Stabilizers can be shifted left and right. Position stabilizers... ringer microphone jack on the back of lifter . 2 Connect ringer to the next highest position. Additional parts (If required) Use the extender arm when the headset lifter needs additional stability lifting and returning...
User Guide
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... connected. replace headset and power cycle the MDA220. Unplug MDA220, add power adapter, re-plug MDA220 to PC audio (default condition) Flashing green Incoming PC call Flashing yellow Active PC audio on hold Both icons flashing green for 2 seconds MDA220 is booting up - The buttons allow you to switch to clear once complete. follow firmware update...
... connected. replace headset and power cycle the MDA220. Unplug MDA220, add power adapter, re-plug MDA220 to PC audio (default condition) Flashing green Incoming PC call Flashing yellow Active PC audio on hold Both icons flashing green for 2 seconds MDA220 is booting up - The buttons allow you to switch to clear once complete. follow firmware update...
User Guide
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... way to ma a softphone call is to dial the number on the MDA220. 2 Remove the headset from the cradle You will hear a dial tone. Visit plantronics.com/accessories for more information. Visit www.plantronics.com/SoftphoneCompatibility for more information. Active audio left on a compatible soffphone. ... with no additional steps except when using your call by pressing the headset in-line control button if the headset is indicated by a flashing red icon. 14 Switch Calls To switch from the headset is available for the PC is a software feature and dependent on hold...
... way to ma a softphone call is to dial the number on the MDA220. 2 Remove the headset from the cradle You will hear a dial tone. Visit plantronics.com/accessories for more information. Visit www.plantronics.com/SoftphoneCompatibility for more information. Active audio left on a compatible soffphone. ... with no additional steps except when using your call by pressing the headset in-line control button if the headset is indicated by a flashing red icon. 14 Switch Calls To switch from the headset is available for the PC is a software feature and dependent on hold...
User Guide
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...the configuration with on the switcher. Make sure your phone. Adjust the Configuration Switch. Be sure the headset lifter power cord is firmly pushed into the wall directly. If you are using a wireless headset, move closer to Control Panels > Sound 15 Lower the listening volume and...hear static. Troubleshooting Desk phone Softphone I can hear a buzz in the background. I hear echo in this position, adjust the headset volume control to the USB adapter. The handset lifter is plugged into a power strip, plug it into the handset lifter jack on the switcher until the...
...the configuration with on the switcher. Make sure your phone. Adjust the Configuration Switch. Be sure the headset lifter power cord is firmly pushed into the wall directly. If you are using a wireless headset, move closer to Control Panels > Sound 15 Lower the listening volume and...hear static. Troubleshooting Desk phone Softphone I can hear a buzz in the background. I hear echo in this position, adjust the headset volume control to the USB adapter. The handset lifter is plugged into a power strip, plug it into the handset lifter jack on the switcher until the...