User Guide
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Savi® Office WO300/WO350 Wireless Headset System with Optional HL10™ Lifter User Guide
Savi® Office WO300/WO350 Wireless Headset System with Optional HL10™ Lifter User Guide
User Guide
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Welcome Congratulations on purchasing your Savi Office WO300/WO350 (WO1 Base and WH300/WH350 Headset) Wireless Headset System. Plantronics Savi User Guide Refer to installation or use of the product. Please refer to the separate safety instructions for important product safety information prior to the CD for setting up and using your new Plantronics product. This guide contains instructions for Animated Set Up instructions.
Welcome Congratulations on purchasing your Savi Office WO300/WO350 (WO1 Base and WH300/WH350 Headset) Wireless Headset System. Plantronics Savi User Guide Refer to installation or use of the product. Please refer to the separate safety instructions for important product safety information prior to the CD for setting up and using your new Plantronics product. This guide contains instructions for Animated Set Up instructions.
User Guide
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... 11 6 PC Set Up 12 6.1 Installing USB Cable 12 6.2 Installing Plantronics Software 12 6.3 Making a Test Call with PC 12 7 Using Your Savi Office Wireless Headset System 13 Powering up Headset 13 Placing, Answering and Ending Calls with Desk Phone 13 Placing, Answering and... 16 Talk Time 17 Checking Headset Battery Level 17 Headset Call Control Button Functions 17 Placing the Headset in Sleep Mode 17 Headset Indicator Light 17 Headset Tones 17 8 Plantronics Software Platform 18 Softphone Support 18 Plantronics Update Manager 18 Plantronics Control Panel 19 Battery Life ...
... 11 6 PC Set Up 12 6.1 Installing USB Cable 12 6.2 Installing Plantronics Software 12 6.3 Making a Test Call with PC 12 7 Using Your Savi Office Wireless Headset System 13 Powering up Headset 13 Placing, Answering and Ending Calls with Desk Phone 13 Placing, Answering and... 16 Talk Time 17 Checking Headset Battery Level 17 Headset Call Control Button Functions 17 Placing the Headset in Sleep Mode 17 Headset Indicator Light 17 Headset Tones 17 8 Plantronics Software Platform 18 Softphone Support 18 Plantronics Update Manager 18 Plantronics Control Panel 19 Battery Life ...
User Guide
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1.2 Savi Headset WH300 Headset (Monaural) WH350 Headset (Binaural) (One model included in each package - both models shown.) Savi WH350 Headset Features Charge Cradle Ear Cushions Headband Indicator Light Volume Up and Down Button Call Control Button Mute Button Microphone Plantronics Savi User Guide 5
1.2 Savi Headset WH300 Headset (Monaural) WH350 Headset (Binaural) (One model included in each package - both models shown.) Savi WH350 Headset Features Charge Cradle Ear Cushions Headband Indicator Light Volume Up and Down Button Call Control Button Mute Button Microphone Plantronics Savi User Guide 5
User Guide
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... 6 inches. Push firmly on the cradle until the cradle snaps in headset port, you should only use the headset port if you must press both the headset button on your desk phone and the base is 12 inches. Plantronics Savi User Guide 7 Incorrect position can cause noise and interference problems. .... 2 Disconnect the handset coil cord from the desk phone. 3 Connect the telephone interface cable to the now open handset port on the headset to answer or end calls. In this configuration, you will not be using the HL10 lifter. The minimum recommended separation between your phone and...
... 6 inches. Push firmly on the cradle until the cradle snaps in headset port, you should only use the headset port if you must press both the headset button on your desk phone and the base is 12 inches. Plantronics Savi User Guide 7 Incorrect position can cause noise and interference problems. .... 2 Disconnect the handset coil cord from the desk phone. 3 Connect the telephone interface cable to the now open handset port on the headset to answer or end calls. In this configuration, you will not be using the HL10 lifter. The minimum recommended separation between your phone and...
User Guide
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...or try to turn solid green. If necessary, tw50.8ismmt the microphone slightly so it fits comfortably. Plantronics S3avi User Guide front back 3.3 Docking and Charging the Headset 1 Gently push the headset into the charge cradle. A full charge takes 3 hours. The power indicator light will flash green to... that the microphone is charging. 2 Charge for at least 20 minutes prior to indicate that the foam cushions sit comfortably over the center of the headset inward as shown. 1 2" 50.8 mm 1 2 3 2 3 3.2 Adjust the Mouthpiece 1 Carefu1lly bend and shape the boom with both hands as shown....
...or try to turn solid green. If necessary, tw50.8ismmt the microphone slightly so it fits comfortably. Plantronics S3avi User Guide front back 3.3 Docking and Charging the Headset 1 Gently push the headset into the charge cradle. A full charge takes 3 hours. The power indicator light will flash green to... that the microphone is charging. 2 Charge for at least 20 minutes prior to indicate that the foam cushions sit comfortably over the center of the headset inward as shown. 1 2" 50.8 mm 1 2 3 2 3 3.2 Adjust the Mouthpiece 1 Carefu1lly bend and shape the boom with both hands as shown....
User Guide
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...volume is the optimal position. 8 Press the call control button on the headset to 3. 7 If the dial tone still does not sound clear, adjust the Configuration Switch until the dial tone sounds the best. Plantronics Savi User Guide 9 With your listener, adjust the Desk Phone Speaking ...Volume on the base to end the test call control button on headsets and hearing visit: plantronics.com/healthandsafety. For more information on headset and continue with Step 4.2 Making a Test Call with Desk Phone. 6 You can cause hearing loss. If the...
...volume is the optimal position. 8 Press the call control button on the headset to 3. 7 If the dial tone still does not sound clear, adjust the Configuration Switch until the dial tone sounds the best. Plantronics Savi User Guide 9 With your listener, adjust the Desk Phone Speaking ...Volume on the base to end the test call control button on headsets and hearing visit: plantronics.com/healthandsafety. For more information on headset and continue with Step 4.2 Making a Test Call with Desk Phone. 6 You can cause hearing loss. If the...
User Guide
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... until you hear a dial tone. 3 When you hear a dial tone, secure the lifter as described in the predetermined position. 8 Press firmly to adhere. Plantronics Savi User Guide 10 5 Lifter Set Up (Optional) 5.1 Installing Lifter 7 Gently place the lifter on the underside of the phone. 3 Slide the lifter up... If you do not hear a dial tone, raise the lifter height switch to the next highest position. 4 Press the call control button on your headset to activate the lifter. 5 If you hear a dial tone the lifter is set correctly and needs no adjustment. 6 Remove the protective strips from ...
... until you hear a dial tone. 3 When you hear a dial tone, secure the lifter as described in the predetermined position. 8 Press firmly to adhere. Plantronics Savi User Guide 10 5 Lifter Set Up (Optional) 5.1 Installing Lifter 7 Gently place the lifter on the underside of the phone. 3 Slide the lifter up... If you do not hear a dial tone, raise the lifter height switch to the next highest position. 4 Press the call control button on your headset to activate the lifter. 5 If you hear a dial tone the lifter is set correctly and needs no adjustment. 6 Remove the protective strips from ...
User Guide
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... animated setup guide located on the CD, select Step 6.2 Installing Plantronics Software. 2 Click on the graphic of the CD labeled "Plantronics Software". 3 Follow installation instructions shown on screen. 6.3 Making a Test Call with PC 1 While wearing your headset, press the PC talk button on the headset. 6 PC Set Up 6.1 Installing USB Cable 1 Connect the USB...
... animated setup guide located on the CD, select Step 6.2 Installing Plantronics Software. 2 Click on the graphic of the CD labeled "Plantronics Software". 3 Follow installation instructions shown on screen. 6.3 Making a Test Call with PC 1 While wearing your headset, press the PC talk button on the headset. 6 PC Set Up 6.1 Installing USB Cable 1 Connect the USB...
User Guide
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... Handset Lifter or Electronic Hookswitch 1. Remove handset from cradle** 3. Short press call control button on headset or short press base desk phone talk button 2. Plantronics Savi User Guide 13 Return handset to cradle** * Assumes your Savi Office system will limit the ...answer, and end calls with Handset Lifter or Electronic Hookswitch 1. The headset does not have a headset button and without a handset lifter, you install the Plantronics software. Dial number To answer a call control button on headset or short press base desk phone talk button 2. Dial number 1....
... Handset Lifter or Electronic Hookswitch 1. Remove handset from cradle** 3. Short press call control button on headset or short press base desk phone talk button 2. Plantronics Savi User Guide 13 Return handset to cradle** * Assumes your Savi Office system will limit the ...answer, and end calls with Handset Lifter or Electronic Hookswitch 1. The headset does not have a headset button and without a handset lifter, you install the Plantronics software. Dial number To answer a call control button on headset or short press base desk phone talk button 2. Dial number 1....
User Guide
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...1. Short press call using softphone application To end a call control button on headset** or short press base PC talk button 2. Hang up call control button on headset** or short press base PC talk button 2. Plantronics Savi User Guide 14 Dial number from the supported softphone application*** 1. Short press...PC talk buttons down (at least 1½ seconds) until both indicator lights become solid green. Short press call control button on headset or short press base PC talk button 1. Switching Between Desk Phone and PC Audio You can mix desk phone and PC audio the...
...1. Short press call using softphone application To end a call control button on headset** or short press base PC talk button 2. Hang up call control button on headset** or short press base PC talk button 2. Plantronics Savi User Guide 14 Dial number from the supported softphone application*** 1. Short press...PC talk buttons down (at least 1½ seconds) until both indicator lights become solid green. Short press call control button on headset or short press base PC talk button 1. Switching Between Desk Phone and PC Audio You can mix desk phone and PC audio the...
User Guide
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... a tone in addition to the master headset. 1 2 3 Plantronics Savi User Guide 15 Subscribing a Master Headset The headset and base are subscribed to the base, refer to the lower left corner of guest headsets subscribed to re-subscribe the headset again. Muting the Headset You can mute/unmute the headset the following ways: Headset Base Short press the dedicated mute...
... a tone in addition to the master headset. 1 2 3 Plantronics Savi User Guide 15 Subscribing a Master Headset The headset and base are subscribed to the base, refer to the lower left corner of guest headsets subscribed to re-subscribe the headset again. Muting the Headset You can mute/unmute the headset the following ways: Headset Base Short press the dedicated mute...
User Guide
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...on the base. The talk button indicator light will flash green for wideband audio and/or when in additional guest Flashes yellow and headset(s) green Active conference call with the desk phone as your default outbound line from both indicator lights will be solid yellow until ... light is on and red for 1½ seconds both devices will turn solid red for three seconds. Plantronics Savi User Guide Subscription Button Indicator Light Master headset subscribed to base Solid green Base in master subscribing mode Flashes red and green Base conferencing in moderate to...
...on the base. The talk button indicator light will flash green for wideband audio and/or when in additional guest Flashes yellow and headset(s) green Active conference call with the desk phone as your default outbound line from both indicator lights will be solid yellow until ... light is on and red for 1½ seconds both devices will turn solid red for three seconds. Plantronics Savi User Guide Subscription Button Indicator Light Master headset subscribed to base Solid green Base in master subscribing mode Flashes red and green Base conferencing in moderate to...
User Guide
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... call , you can put the headset in Sleep Mode If you won't be re-established upon walking back into range. Plantronics Savi User Guide Headset Indicator Light Headset Status Headset charging Headset fully charged Headset in-use Subscribing Headset Indicator Light Off Off Flashes green ...Solid green Toggling On/Off Headset In-Use Indicator Light If you are not ...
... call , you can put the headset in Sleep Mode If you won't be re-established upon walking back into range. Plantronics Savi User Guide Headset Indicator Light Headset Status Headset charging Headset fully charged Headset in-use Subscribing Headset Indicator Light Off Off Flashes green ...Solid green Toggling On/Off Headset In-Use Indicator Light If you are not ...
User Guide
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... Runtime Engine "PlantronicsURE.exe wants to change settings such as automatic or manual check for updates. Start Plantronics Update Manager from the Savi headset is available for all softphones with no additional steps by clicking on the Check For Updates Now button in Update Manager: From the Start menu, ...
... Runtime Engine "PlantronicsURE.exe wants to change settings such as automatic or manual check for updates. Start Plantronics Update Manager from the Savi headset is available for all softphones with no additional steps by clicking on the Check For Updates Now button in Update Manager: From the Start menu, ...
User Guide
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To start this program, click Start>Programs>Plantronics then open Plantronics Control Panel. NOTE Some parameters that can be deployed in the headset battery. 100% 75% 50% 25% 0% Devices Tab To configure your settings, select Savi Office from the PC. All PCs support wideband audio....criteria which reduces the number of the screen (and for all software screens), you must re-establish the audio link for the base and headset. Security) Variable Bass to Treble Variable Bass to Treble Midrange Midrange *The system will see one of the following icons indicating the approximate...
To start this program, click Start>Programs>Plantronics then open Plantronics Control Panel. NOTE Some parameters that can be deployed in the headset battery. 100% 75% 50% 25% 0% Devices Tab To configure your settings, select Savi Office from the PC. All PCs support wideband audio....criteria which reduces the number of the screen (and for all software screens), you must re-establish the audio link for the base and headset. Security) Variable Bass to Treble Variable Bass to Treble Midrange Midrange *The system will see one of the following icons indicating the approximate...
User Guide
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...running. 20 The status will store the password directly in the device. 2 In order to lock/unlock some of a password. Headset Feature General Mute Tone Deskphone Ringtone Deskphone Volume PC Ringtone PC Volume System Tones Second Inbound Call Device Settings - This will only...the device. The ability to lock/unlock these steps: Feature Set Lock 1 From the Security screen, create and confirm your local Plantronics Technical Support for various applications such as softphones and media players. Applications Tab The Applications Tab displays the status of Device Settings ...
...running. 20 The status will store the password directly in the device. 2 In order to lock/unlock some of a password. Headset Feature General Mute Tone Deskphone Ringtone Deskphone Volume PC Ringtone PC Volume System Tones Second Inbound Call Device Settings - This will only...the device. The ability to lock/unlock these steps: Feature Set Lock 1 From the Security screen, create and confirm your local Plantronics Technical Support for various applications such as softphones and media players. Applications Tab The Applications Tab displays the status of Device Settings ...
User Guide
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...signal at the USB port, thus eliminating the need to re-establish the radio link when switching between the Base Plantronics Savi User Guide and wireless headset without the user having to press the PC call control button. When this parameter is also shown here. 21...Setting = Not selected Standard product: Default Setting = Selected Microsoft Office Communicator Dial-tone Enabled If this printable user guide and also includes Plantronics contact information. In this case, if the user selects the "Audio Sensing Enabled" parameter, the radio link will be established automatically when...
...signal at the USB port, thus eliminating the need to re-establish the radio link when switching between the Base Plantronics Savi User Guide and wireless headset without the user having to press the PC call control button. When this parameter is also shown here. 21...Setting = Not selected Standard product: Default Setting = Selected Microsoft Office Communicator Dial-tone Enabled If this printable user guide and also includes Plantronics contact information. In this case, if the user selects the "Audio Sensing Enabled" parameter, the radio link will be established automatically when...
User Guide
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... system will be solid yellow until a link is set to ON an incoming call .** Not Selected When Auto Answer is supported by Plantronics software. When Anti-startle is set to OFF, the headset caps sound levels at 118 dBA to protect your hearing. When G616 Audio-Limiting is set to OFF, the... not exceed 80 dBA or 85 dBA (whichever is set to OFF, the headset caps sound levels at 118 dBA to protect your hearing. *The noise monitoring and G616 limiting features are limited to high density environments. Plantronics Savi User Guide 22 Help for the changes to take up to 50 feet...
... system will be solid yellow until a link is set to ON an incoming call .** Not Selected When Auto Answer is supported by Plantronics software. When Anti-startle is set to OFF, the headset caps sound levels at 118 dBA to protect your hearing. When G616 Audio-Limiting is set to OFF, the... not exceed 80 dBA or 85 dBA (whichever is set to OFF, the headset caps sound levels at 118 dBA to protect your hearing. *The noise monitoring and G616 limiting features are limited to high density environments. Plantronics Savi User Guide 22 Help for the changes to take up to 50 feet...
User Guide
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...between your base and your computer, and 6 inches between your base and your phone. Plantronics Savi User Guide 23 9 Troubleshooting and Common Questions I hear static. See Subscribing a Master Headset on the base. If adjusting the distance doesn't help, your telephone. For using my...the base until the distortion disappears. Adjust the Configuration Switch. my desk phone. If the distortion is position 3. Call Plantronics at the headset. For most telephones, the correct setting is installed but does not lift the handset. Adjust the configuration switch on the ...
...between your base and your computer, and 6 inches between your base and your phone. Plantronics Savi User Guide 23 9 Troubleshooting and Common Questions I hear static. See Subscribing a Master Headset on the base. If adjusting the distance doesn't help, your telephone. For using my...the base until the distortion disappears. Adjust the Configuration Switch. my desk phone. If the distortion is position 3. Call Plantronics at the headset. For most telephones, the correct setting is installed but does not lift the handset. Adjust the configuration switch on the ...