Operating Instructions
Page 1
For safe and correct use, be sure to read the Safety Information in "About This Machine" before you use this manual carefully before using the machine. Operating Instructions Troubleshooting 1 When the Machine Does Not Operate As Wanted 2 Troubleshooting When Using the Copy/Document Server Function 3 Troubleshooting When Using the Facsimile Function 4 Troubleshooting When Using the Printer Function 5 Troubleshooting When Using the Scanner Function 6 Clearing Misfeeds 7 Appendix Read this machine and keep it handy for future reference.
For safe and correct use, be sure to read the Safety Information in "About This Machine" before you use this manual carefully before using the machine. Operating Instructions Troubleshooting 1 When the Machine Does Not Operate As Wanted 2 Troubleshooting When Using the Copy/Document Server Function 3 Troubleshooting When Using the Facsimile Function 4 Troubleshooting When Using the Printer Function 5 Troubleshooting When Using the Scanner Function 6 Clearing Misfeeds 7 Appendix Read this machine and keep it handy for future reference.
Operating Instructions
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...When an Indicator to Read This Manual...9 Symbols...9 Names of Major Items...9 Notes...10 Laws and Regulations...11 Legal Prohibition...11 1. Troubleshooting When Using the Copy/Document Server Function Messages Displayed When Using the Copy/Document Server Function 27 When You Cannot Make Clear Copies...... Right of a Function Key Is Lit 18 When You Have Problems Operating the Machine 20 When a Job Is Not Performed...24 2. Troubleshooting When Using the Facsimile Function Adjusting the Volume...47 Messages Displayed When Using the Facsimile Function 49 When You Cannot Send or Receive Fax...
...When an Indicator to Read This Manual...9 Symbols...9 Names of Major Items...9 Notes...10 Laws and Regulations...11 Legal Prohibition...11 1. Troubleshooting When Using the Copy/Document Server Function Messages Displayed When Using the Copy/Document Server Function 27 When You Cannot Make Clear Copies...... Right of a Function Key Is Lit 18 When You Have Problems Operating the Machine 20 When a Job Is Not Performed...24 2. Troubleshooting When Using the Facsimile Function Adjusting the Volume...47 Messages Displayed When Using the Facsimile Function 49 When You Cannot Send or Receive Fax...
Operating Instructions
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Error Mail Notification...69 Error Report (E-mail)...69 Server-Generated Error E-mail...69 4. Troubleshooting When Using the Scanner Function When Scanning Is Not Done As Expected 101 When You Cannot Send Scanned Files...103 When Stored Files Cannot Be ... 76 Other Messages...78 When You Cannot Print...87 When the Data In Indicator Does Not Light Up or Flash 89 Other Printing Problems...91 5. Troubleshooting When Using the Printer Function Messages Displayed When Installing the Printer Driver 71 Windows 2000...71 Windows XP Professional or Windows Server 2003/2003 R2...
Error Mail Notification...69 Error Report (E-mail)...69 Server-Generated Error E-mail...69 4. Troubleshooting When Using the Scanner Function When Scanning Is Not Done As Expected 101 When You Cannot Send Scanned Files...103 When Stored Files Cannot Be ... 76 Other Messages...78 When You Cannot Print...87 When the Data In Indicator Does Not Light Up or Flash 89 Other Printing Problems...91 5. Troubleshooting When Using the Printer Function Messages Displayed When Installing the Printer Driver 71 Windows 2000...71 Windows XP Professional or Windows Server 2003/2003 R2...
Operating Instructions
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Troubleshooting Provides a guide for explanations on how to place originals. About This Machine Before using the machine, how to enter text, how to install the CD-...
Troubleshooting Provides a guide for explanations on how to place originals. About This Machine Before using the machine, how to enter text, how to install the CD-...
Operating Instructions
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... Waste". See p.144 "Removing Staple Waste". Appears when the machine is open. 13 When the Machine Does Not Operate As Wanted This chapter describes basic troubleshooting procedures that are applicable to all functions of this machine. 1 Indicators This section describes the indicators displayed when the machine requires the user to remove...
... Waste". See p.144 "Removing Staple Waste". Appears when the machine is open. 13 When the Machine Does Not Operate As Wanted This chapter describes basic troubleshooting procedures that are applicable to all functions of this machine. 1 Indicators This section describes the indicators displayed when the machine requires the user to remove...
Operating Instructions
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Troubleshooting When Using the Copy/Document Server Function This chapter describes likely causes of and possible solutions for the correct login user name and login password. ...
Troubleshooting When Using the Copy/Document Server Function This chapter describes likely causes of and possible solutions for the correct login user name and login password. ...
Operating Instructions
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...; When placing an original directly on the • Specify the paper size. "Exceeded the maximum number of the Document Server. See size." "Duplex is deleted. Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "Cannot detect original size." See size." Change the orientation of pages. 28 "Check paper size...
...; When placing an original directly on the • Specify the paper size. "Exceeded the maximum number of the Document Server. See size." "Duplex is deleted. Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "Cannot detect original size." See size." Change the orientation of pages. 28 "Check paper size...
Operating Instructions
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.... Stamp data on the sub- "You do so. Check the status of the sub-machine." Reprogram the stamp on the sub- Select the Sort function. Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "The selected file(s) You have tried to the submachine. The indicator is selected in the...
.... Stamp data on the sub- "You do so. Check the status of the sub-machine." Reprogram the stamp on the sub- Select the Sort function. Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "The selected file(s) You have tried to the submachine. The indicator is selected in the...
Operating Instructions
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... the image density settings. Problem Cause Solution 2 Copies appear dirty. On the control panel, select [Auto Density]. Copies appear dirty. glass, or ADF is copied. Troubleshooting When Using the Copy/Document Server Function When You Cannot Make Clear Copies This section describes likely causes of an original Auto Image Density is...
... the image density settings. Problem Cause Solution 2 Copies appear dirty. On the control panel, select [Auto Density]. Copies appear dirty. glass, or ADF is copied. Troubleshooting When Using the Copy/Document Server Function When You Cannot Make Clear Copies This section describes likely causes of an original Auto Image Density is...
Operating Instructions
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... is not set correctly. See "Maintaining Your Machine", About This Machine . When using the ADF, face them . at a slight angle. Black spots appear on copies. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution Black lines appear. Clean them up. Because of paper are blank. A moiré pattern is...
... is not set correctly. See "Maintaining Your Machine", About This Machine . When using the ADF, face them . at a slight angle. Black spots appear on copies. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution Black lines appear. Clean them up. Because of paper are blank. A moiré pattern is...
Operating Instructions
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... sheets that has been stored in the recommended temperature and humidity conditions. Misfeeds occur frequently. Use recommended paper. Fan the sheets thoroughly before loading them. Troubleshooting When Using the Copy/Document Server Function When You Cannot Make Copies As Wanted This section describes likely causes of the machine. The paper is...
... sheets that has been stored in the recommended temperature and humidity conditions. Misfeeds occur frequently. Use recommended paper. Fan the sheets thoroughly before loading them. Troubleshooting When Using the Copy/Document Server Function When You Cannot Make Copies As Wanted This section describes likely causes of the machine. The paper is...
Operating Instructions
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... "Erase Centre / Border" mode, parts of sheets are not copied. See "Recommended Paper Sizes and Types", About This Machine . Cause Solution Combination of the copy. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The copy is not correct. Use paper that has been stored in the background of...
... "Erase Centre / Border" mode, parts of sheets are not copied. See "Recommended Paper Sizes and Types", About This Machine . Cause Solution Combination of the copy. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The copy is not correct. Use paper that has been stored in the background of...
Operating Instructions
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... the incorrect order. You have loaded paper on the bypass tray. You have loaded thick paper Change the paper. Place the original in duplex mode. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution When using "Combine", You specified a reproduction When you place an original on the exposure glass...
... the incorrect order. You have loaded paper on the bypass tray. You have loaded thick paper Change the paper. Place the original in duplex mode. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution When using "Combine", You specified a reproduction When you place an original on the exposure glass...
Operating Instructions
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Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution Memory frequently becomes The document server memory Delete unnecessary files. On the file full. If ...
Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution Memory frequently becomes The document server memory Delete unnecessary files. On the file full. If ...
Operating Instructions
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... settings again. Problem There is no response when you press [Connect Copy]. the main machine has broken down. Copying is in progress. Copying is off. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is in progress. For details...
... settings again. Problem There is no response when you press [Connect Copy]. the main machine has broken down. Copying is in progress. Copying is off. Troubleshooting When Using the Copy/Document Server Function Problem Cause Solution The machine cancels Connect Copy. 2 The sub-machine's main power is in progress. For details...
Operating Instructions
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Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "Memory is full. Press [Print] to copy the remaining originals. The machine checked if the ...
Troubleshooting When Using the Copy/Document Server Function Message Cause Solution "Memory is full. Press [Print] to copy the remaining originals. The machine checked if the ...
Operating Instructions
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... Heard when [On Hook] is pressed. 3. Press [Facsimile Features]. 3. At Dialing Heard after pressing the [Start] key, until the line connects to adjust the volume. Troubleshooting When Using the Facsimile Function This chapter describes likely causes of the following sounds that [General Settings] screen appears. 47
... Heard when [On Hook] is pressed. 3. Press [Facsimile Features]. 3. At Dialing Heard after pressing the [Start] key, until the line connects to adjust the volume. Troubleshooting When Using the Facsimile Function This chapter describes likely causes of the following sounds that [General Settings] screen appears. 47
Operating Instructions
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Troubleshooting When Using the Facsimile Function 4. Press the [User Tools / Counter] key. You can adjust the On Hook volume when you press [Cancel], the volume setting is canceled. The standby display appears. • You can hear the actual volume by pressing [Check]. 3. Press [Adjust Sound Volume]. 3 5. You can set the volume level to that of step 4. The display returns to between 0 and 7. 6. If you press [On Hook]. Press [Lower] or [Louder] to adjust the volume, and then press [OK]. See "On Hook Dial", Facsimile Reference . 48
Troubleshooting When Using the Facsimile Function 4. Press the [User Tools / Counter] key. You can adjust the On Hook volume when you press [Cancel], the volume setting is canceled. The standby display appears. • You can hear the actual volume by pressing [Check]. 3. Press [Adjust Sound Volume]. 3 5. You can set the volume level to that of step 4. The display returns to between 0 and 7. 6. If you press [On Hook]. Press [Lower] or [Louder] to adjust the volume, and then press [OK]. See "On Hook Dial", Facsimile Reference . 48
Operating Instructions
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Troubleshooting When Using the Facsimile Function Message Cause Solution "Check whether there are any network problems." "Check whether there are Registering of user name is • ...
Troubleshooting When Using the Facsimile Function Message Cause Solution "Check whether there are any network problems." "Check whether there are Registering of user name is • ...
Operating Instructions
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..." or "Port No." is correctly connected to was not found . You can also use the Fax around (not through) the Web Image Monitor for confirmation. Troubleshooting When Using the Facsimile Function Message Cause Solution "Check whether there are The DNS server, SMTP server, • In [System Settings], under [File Transfer], select...
..." or "Port No." is correctly connected to was not found . You can also use the Fax around (not through) the Web Image Monitor for confirmation. Troubleshooting When Using the Facsimile Function Message Cause Solution "Check whether there are The DNS server, SMTP server, • In [System Settings], under [File Transfer], select...