Reference Guide
Page 1
...when the unit or charging cable is not waterproof. Consult your nearest Sony dealer. Turn off ) Frequency response: 4 Hz - 40 000 Hz (JEITA) (when connecting via the headphone cable with the unit turned off this unit that interference will help ...WH-1000XM5 Model, Modèle, Modelo: YY2954 ©2022 Sony Corporation Printed in lithium-ion batteries (Product Operation Power: DC 3.8 V) Operating temperature: 0 °C to 40 °C (32 °F to 104 °F) Rated power consumption: 21 W Mass: Approx. 250 g (8.82 oz) Impedance: 48 Ω (1 kHz) (when connecting via the headphone...
...when the unit or charging cable is not waterproof. Consult your nearest Sony dealer. Turn off ) Frequency response: 4 Hz - 40 000 Hz (JEITA) (when connecting via the headphone cable with the unit turned off this unit that interference will help ...WH-1000XM5 Model, Modèle, Modelo: YY2954 ©2022 Sony Corporation Printed in lithium-ion batteries (Product Operation Power: DC 3.8 V) Operating temperature: 0 °C to 40 °C (32 °F to 104 °F) Rated power consumption: 21 W Mass: Approx. 250 g (8.82 oz) Impedance: 48 Ω (1 kHz) (when connecting via the headphone...
Help Guide
Page 1
Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Model: YY2954 Quick Start Guide Download the app, and set up the headset To use all functions and improved performances, update the software of the headset and "Sony | Headphones Connect" app to use Turning on the headset 1 For details, refer to the following: https://www.sony.net/elesupport/ Let's start to the latest version.
Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Model: YY2954 Quick Start Guide Download the app, and set up the headset To use all functions and improved performances, update the software of the headset and "Sony | Headphones Connect" app to use Turning on the headset 1 For details, refer to the following: https://www.sony.net/elesupport/ Let's start to the latest version.
Help Guide
Page 2
... release: Skip to the beginning of parts About the indicator Wearing the headset Power/Charging Charging the headset 2 Establishing a BLUETOOTH® connection Follow the downloaded "Sony | Headphones Connect" app instructions. The headset enters pairing mode automatically when you can do with rain or sweat, etc., this can use the touch sensor control...
... release: Skip to the beginning of parts About the indicator Wearing the headset Power/Charging Charging the headset 2 Establishing a BLUETOOTH® connection Follow the downloaded "Sony | Headphones Connect" app instructions. The headset enters pairing mode automatically when you can do with rain or sweat, etc., this can use the touch sensor control...
Help Guide
Page 3
... the headset Turning off the headset Making connections How to make a wireless connection to Bluetooth devices Easy setup with app Connecting with the "Sony | Headphones Connect" app Android smartphone Pairing and connecting with an Android smartphone Connecting to a paired Android smartphone iPhone (iOS devices) Pairing and connecting ...with a Bluetooth device Connecting to a paired Bluetooth device Multipoint connection Connecting the headset to 2 devices simultaneously (multipoint connection) Using the supplied headphone cable Listening to music Listening to music via a Bluetooth connection 3
... the headset Turning off the headset Making connections How to make a wireless connection to Bluetooth devices Easy setup with app Connecting with the "Sony | Headphones Connect" app Android smartphone Pairing and connecting with an Android smartphone Connecting to a paired Android smartphone iPhone (iOS devices) Pairing and connecting ...with a Bluetooth device Connecting to a paired Bluetooth device Multipoint connection Connecting the headset to 2 devices simultaneously (multipoint connection) Using the supplied headphone cable Listening to music Listening to music via a Bluetooth connection 3
Help Guide
Page 5
... the headset. Charging cannot be done. The effect of noise canceling is short). What you can do with the "Sony | Headphones Connect" app Installing the "Sony | Headphones Connect" app Accessing support information from the "Sony | Headphones Connect" app How to keep the software up-to-date (for comfortable use of the headset) What you can do...
... the headset. Charging cannot be done. The effect of noise canceling is short). What you can do with the "Sony | Headphones Connect" app Installing the "Sony | Headphones Connect" app Accessing support information from the "Sony | Headphones Connect" app How to keep the software up-to-date (for comfortable use of the headset) What you can do...
Help Guide
Page 8
...Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 About the voice guidance In the factory settings, you need to open the Alexa App and try again" When Quick Access is not available because Service Link is turned off: "Launch Headphones Connect to activate Service Link" When...Battery fully charged" When the remaining battery charge is low: "Low battery" When automatically turning off and on the smartphone connected to the "Sony | Headphones Connect" app help /mdr/hpc/h_zz/ When entering pairing mode: "Pairing" When informing the remaining battery charge: "Battery about 20 minutes when...
...Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 About the voice guidance In the factory settings, you need to open the Alexa App and try again" When Quick Access is not available because Service Link is turned off: "Launch Headphones Connect to activate Service Link" When...Battery fully charged" When the remaining battery charge is low: "Low battery" When automatically turning off and on the smartphone connected to the "Sony | Headphones Connect" app help /mdr/hpc/h_zz/ When entering pairing mode: "Pairing" When informing the remaining battery charge: "Battery about 20 minutes when...
Help Guide
Page 9
If any items are included. Numbers in the list are missing, contact your dealer. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Checking the package contents After opening the package, check that all of the items in ( ) indicate the item amount. Wireless Noise Canceling Stereo Headset USB Type-C® cable (USB-A to USB-C®) (approx. 20 cm (7.88 in.)) (1) Headphone cable (approx. 1.2 m (47.25 in.)) (1) Carrying case (1) 5-035-396-11(1) Copyright 2022 Sony Corporation 9
If any items are included. Numbers in the list are missing, contact your dealer. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Checking the package contents After opening the package, check that all of the items in ( ) indicate the item amount. Wireless Noise Canceling Stereo Headset USB Type-C® cable (USB-A to USB-C®) (approx. 20 cm (7.88 in.)) (1) Headphone cable (approx. 1.2 m (47.25 in.)) (1) Carrying case (1) 5-035-396-11(1) Copyright 2022 Sony Corporation 9
Help Guide
Page 12
... USB Type-C cable to indicate the battery or communications status of the connected Bluetooth device or performs other operations using the supplied headphone cable. 9. Make sure that you may not hear the sound properly. 16. Related Topic About the indicator Checking the remaining ...battery charge 5-035-396-11(1) Copyright 2022 Sony Corporation 12 Headphone cable input jack Connect a music player, etc. Noise canceling function microphones (external) and voice pickup microphones (left, right) Pick...
... USB Type-C cable to indicate the battery or communications status of the connected Bluetooth device or performs other operations using the supplied headphone cable. 9. Make sure that you may not hear the sound properly. 16. Related Topic About the indicator Checking the remaining ...battery charge 5-035-396-11(1) Copyright 2022 Sony Corporation 12 Headphone cable input jack Connect a music player, etc. Noise canceling function microphones (external) and voice pickup microphones (left, right) Pick...
Help Guide
Page 14
...orange) Abnormal charging - - - - (repeatedly flashes slowly in blue) For details, see "Initializing the headset to restore factory settings 5-035-396-11(1) Copyright 2022 Sony Corporation 14 Updating software - - - - (repeatedly flashes slowly in blue) Initialization completed (flashes 4 times in orange) Related Topic Checking the remaining battery charge Initializing ...starts flashing in blue at about 5-second intervals) The indicator turns off after a period of time has passed. repeatedly flashes in orange. Headphone cable connected (power is complete.
...orange) Abnormal charging - - - - (repeatedly flashes slowly in blue) For details, see "Initializing the headset to restore factory settings 5-035-396-11(1) Copyright 2022 Sony Corporation 14 Updating software - - - - (repeatedly flashes slowly in blue) Initialization completed (flashes 4 times in orange) Related Topic Checking the remaining battery charge Initializing ...starts flashing in blue at about 5-second intervals) The indicator turns off after a period of time has passed. repeatedly flashes in orange. Headphone cable connected (power is complete.
Help Guide
Page 15
...headset is switched to the (power) button turns off function (the battery saving function). When the headset is removed. Hint By using the "Sony | Headphones Connect" app, you press the NC/AMB button. You can change the settings of not being worn. In order to save the battery, the..., the headset resumes music playback. The noise canceling function cannot be performed when the headset is removed. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Wearing the headset 1 Wear the headset on your right ear. Put the headset on your head with the (left) mark on your left ...
...headset is switched to the (power) button turns off function (the battery saving function). When the headset is removed. Hint By using the "Sony | Headphones Connect" app, you press the NC/AMB button. You can change the settings of not being worn. In order to save the battery, the..., the headset resumes music playback. The noise canceling function cannot be performed when the headset is removed. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Wearing the headset 1 Wear the headset on your right ear. Put the headset on your head with the (left) mark on your left ...
Help Guide
Page 16
... detection automatic power off the headset. When you wear the headset over a cap, cloth, a scarf, hair, etc., wearing detection may not work . When the supplied headphone cable is enabled. 16 In the following cases, wearing detection may not be available for operation. Hang the headset on a bag, etc. The connected device...
... detection automatic power off the headset. When you wear the headset over a cap, cloth, a scarf, hair, etc., wearing detection may not work . When the supplied headphone cable is enabled. 16 In the following cases, wearing detection may not be available for operation. Hang the headset on a bag, etc. The connected device...
Help Guide
Page 17
Related Topic What you can do with the "Sony | Headphones Connect" app 5-035-396-11(1) Copyright 2022 Sony Corporation 17
Related Topic What you can do with the "Sony | Headphones Connect" app 5-035-396-11(1) Copyright 2022 Sony Corporation 17
Help Guide
Page 20
.... 24 hours Ambient Sound Mode: ON Max. 24 hours OFF Max. 32 hours Headphone cable connected (power is turned on the conditions of music playback is possible after 3 minutes charging. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Available operating time The available operating times of the headset with the battery fully...
.... 24 hours Ambient Sound Mode: ON Max. 24 hours OFF Max. 32 hours Headphone cable connected (power is turned on the conditions of music playback is possible after 3 minutes charging. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Available operating time The available operating times of the headset with the battery fully...
Help Guide
Page 21
... the battery becomes shorter than the ones described above depending on the settings for a connection or switch the DSEE Extreme function. Hint By using the "Sony | Headphones Connect" app, you can do with the "Sony | Headphones Connect" app 5-035-396-11(1) Copyright 2022...
... the battery becomes shorter than the ones described above depending on the settings for a connection or switch the DSEE Extreme function. Hint By using the "Sony | Headphones Connect" app, you can do with the "Sony | Headphones Connect" app 5-035-396-11(1) Copyright 2022...
Help Guide
Page 23
In this app. Note If the headset and smartphone are not connected with the "Sony | Headphones Connect" app 5-035-396-11(1) Copyright 2022 Sony Corporation 23 Use it as a rough estimate. Related Topic About the indicator What you connect the headset to properly display the remaining battery charge. The ... iPhone/iPod touch both support this case, repeatedly charge and discharge the battery multiple times to an iPhone/iPod touch or Android smartphone with the "Sony | Headphones Connect" app.
In this app. Note If the headset and smartphone are not connected with the "Sony | Headphones Connect" app 5-035-396-11(1) Copyright 2022 Sony Corporation 23 Use it as a rough estimate. Related Topic About the indicator What you connect the headset to properly display the remaining battery charge. The ... iPhone/iPod touch both support this case, repeatedly charge and discharge the battery multiple times to an iPhone/iPod touch or Android smartphone with the "Sony | Headphones Connect" app.
Help Guide
Page 25
... turn off the headset. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Turning off the headset 1 Press and hold the (power) button for about 2 seconds until the indicator (blue) turns off the headset with the "Sony | Headphones Connect" app 5-035-396-11(1) Copyright 2022 Sony Corporation 25 Hint You can be changed using the...
... turn off the headset. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Turning off the headset 1 Press and hold the (power) button for about 2 seconds until the indicator (blue) turns off the headset with the "Sony | Headphones Connect" app 5-035-396-11(1) Copyright 2022 Sony Corporation 25 Hint You can be changed using the...
Help Guide
Page 27
... you can do with the "Sony | Headphones Connect" app Launch the "Sony | Headphones Connect" app on your Android smartphone/iPhone to connect the headset to a smartphone or iPhone. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Connecting with the "Sony | Headphones Connect" app Installing the "Sony | Headphones Connect" app 5-035-396-11(1) Copyright 2022 Sony Corporation 27 For more details...
... you can do with the "Sony | Headphones Connect" app Launch the "Sony | Headphones Connect" app on your Android smartphone/iPhone to connect the headset to a smartphone or iPhone. Help Guide Wireless Noise Canceling Stereo Headset WH-1000XM5 Connecting with the "Sony | Headphones Connect" app Installing the "Sony | Headphones Connect" app 5-035-396-11(1) Copyright 2022 Sony Corporation 27 For more details...
Help Guide
Page 51
2. Select [Connect] from the displayed menu. 51 From the [Choose your output device] drop-down menu, click [Sound Control Panel] and then right-click on the [Playback] tab of the [Sound] screen to check [Show Disconnected Devices]. 3. If [Headphones (WH-1000XM5 Stereo)] is not displayed on the drop-down menu, select [Headphones (WH-1000XM5 Stereo)].
2. Select [Connect] from the displayed menu. 51 From the [Choose your output device] drop-down menu, click [Sound Control Panel] and then right-click on the [Playback] tab of the [Sound] screen to check [Show Disconnected Devices]. 3. If [Headphones (WH-1000XM5 Stereo)] is not displayed on the drop-down menu, select [Headphones (WH-1000XM5 Stereo)].
Help Guide
Page 65
...Wireless Noise Canceling Stereo Headset WH-1000XM5 Connecting the headset to 2 devices simultaneously (multipoint connection) When [Connect to 2 devices simultaneously] is installed to establish a Bluetooth connection with the headset. 3 Turn on with the "Sony | Headphones Connect" app, the headset ...can connect to 2 devices via Bluetooth connections simultaneously Before connecting, make sure that the "Sony | Headphones Connect" app is installed on one of the 2 devices. 1 Pair ...
...Wireless Noise Canceling Stereo Headset WH-1000XM5 Connecting the headset to 2 devices simultaneously (multipoint connection) When [Connect to 2 devices simultaneously] is installed to establish a Bluetooth connection with the headset. 3 Turn on with the "Sony | Headphones Connect" app, the headset ...can connect to 2 devices via Bluetooth connections simultaneously Before connecting, make sure that the "Sony | Headphones Connect" app is installed on one of the 2 devices. 1 Pair ...
Help Guide
Page 66
... to 2 devices via the second device. Then a Bluetooth connection between 2 devices and the headset, another paired device can do with the "Sony | Headphones Connect" app How to make a Bluetooth connection with the headset by AAC or SBC. In this state, if you can listen to the ...last device that played last. If you start playback by operating the other device will be maintained, and the Bluetooth connection with the "Sony | Headphones Connect" app, LDAC cannot be used. Even if you try to 2 devices simultaneously] is played from the second device will be connected...
... to 2 devices via the second device. Then a Bluetooth connection between 2 devices and the headset, another paired device can do with the "Sony | Headphones Connect" app How to make a Bluetooth connection with the headset by AAC or SBC. In this state, if you can listen to the ...last device that played last. If you start playback by operating the other device will be maintained, and the Bluetooth connection with the "Sony | Headphones Connect" app, LDAC cannot be used. Even if you try to 2 devices simultaneously] is played from the second device will be connected...