Reference Guide
Page 1
... in eardrum damage. The unit is not a malfunction. Notes on the transmitting device, due to low battery: "Please recharge headset. This is reset. After cleaning, thoroughly wipe off due to the characteristics of the device. and any interference received, including ... the Bluetooth device so that small parts may vary depending on the conditions of water and seek medical advice. The sensitivity of Conformity Trade Name : SONY Model : WI-C200 / WI-C310 Responsible Party : Sony Electronics Inc. If this product: Visit: www.sony.com/support Contact: Sony Customer...
... in eardrum damage. The unit is not a malfunction. Notes on the transmitting device, due to low battery: "Please recharge headset. This is reset. After cleaning, thoroughly wipe off due to the characteristics of the device. and any interference received, including ... the Bluetooth device so that small parts may vary depending on the conditions of water and seek medical advice. The sensitivity of Conformity Trade Name : SONY Model : WI-C200 / WI-C310 Responsible Party : Sony Electronics Inc. If this product: Visit: www.sony.com/support Contact: Sony Customer...
Help Guide
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Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Use this manual, WI-C310 is of parts About the indicator Power/Charging 1 Getting started What you can do with the Bluetooth function About voice guidance Supplied accessories Checking the package contents Replacing the earbuds When you encounter any problems, or have finished using the headset Parts and controls Location and function of the WI-C310. The picture above is used for illustration purposes unless when otherwise indicated. In this manual if you have any questions.
Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Use this manual, WI-C310 is of parts About the indicator Power/Charging 1 Getting started What you can do with the Bluetooth function About voice guidance Supplied accessories Checking the package contents Replacing the earbuds When you encounter any problems, or have finished using the headset Parts and controls Location and function of the WI-C310. The picture above is used for illustration purposes unless when otherwise indicated. In this manual if you have any questions.
Help Guide
Page 2
... operating time Checking the remaining battery charge Turning on the headset Turning off the headset Making connections How to make a wireless connection to Bluetooth devices Android smartphone Pairing and connecting with an Android smartphone Connecting ...Mac) Other Bluetooth devices Pairing and connecting with other Bluetooth devices Connecting to a paired Bluetooth device Multipoint connection Connecting the headset to both a music player and a smartphone / mobile phone (multipoint connection) Connecting the headset to 2 Android smartphones (multipoint connection) Connecting the headset to an...
... operating time Checking the remaining battery charge Turning on the headset Turning off the headset Making connections How to make a wireless connection to Bluetooth devices Android smartphone Pairing and connecting with an Android smartphone Connecting ...Mac) Other Bluetooth devices Pairing and connecting with other Bluetooth devices Connecting to a paired Bluetooth device Multipoint connection Connecting the headset to both a music player and a smartphone / mobile phone (multipoint connection) Connecting the headset to 2 Android smartphones (multipoint connection) Connecting the headset to an...
Help Guide
Page 3
... sound Low sound level 3 Charging time is not displayed on the headset. Listening to music Listening to music via a Bluetooth connection Listening to music from a device via Bluetooth connection Controlling the audio device (Bluetooth connection) Disconnecting Bluetooth connection (after use) Supported codecs Making phone calls Receiving a call ...Making a call Functions for a phone call Disconnecting Bluetooth connection (after use) Using the voice assist function Using the voice assist function (Google app) Using the voice...
... sound Low sound level 3 Charging time is not displayed on the headset. Listening to music Listening to music via a Bluetooth connection Listening to music from a device via Bluetooth connection Controlling the audio device (Bluetooth connection) Disconnecting Bluetooth connection (after use) Supported codecs Making phone calls Receiving a call ...Making a call Functions for a phone call Disconnecting Bluetooth connection (after use) Using the voice assist function Using the voice assist function (Google app) Using the voice...
Help Guide
Page 4
Distorted sound The Bluetooth wireless communication range is short, or the sound skips. Low voice from callers Resetting or initializing the headset Resetting the headset Initializing the headset to make a Bluetooth connection. Low sound quality Sound skips frequently. Cannot hear a person on a call. The headset does not operate properly. Unable to restore factory settings 5-004-549-11(1) Copyright 2019 Sony Corporation 4 Bluetooth Pairing cannot be done.
Distorted sound The Bluetooth wireless communication range is short, or the sound skips. Low voice from callers Resetting or initializing the headset Resetting the headset Initializing the headset to make a Bluetooth connection. Low sound quality Sound skips frequently. Cannot hear a person on a call. The headset does not operate properly. Unable to restore factory settings 5-004-549-11(1) Copyright 2019 Sony Corporation 4 Bluetooth Pairing cannot be done.
Help Guide
Page 5
Talking on the phone You can receive audio signals from a smartphone or music player to music or make and receive a call hands-free, while leaving your smartphone or mobile phone in your bag or pocket. 5-004-549-11(1) Copyright 2019 Sony Corporation 5 Help Guide Wireless Stereo Headset WI-C200 / WI-C310 What you can do with the Bluetooth function The headset uses BLUETOOTH® wireless technology, allowing you to listen to enjoy music wirelessly. Listening to music You can make phone calls wirelessly.
Talking on the phone You can receive audio signals from a smartphone or music player to music or make and receive a call hands-free, while leaving your smartphone or mobile phone in your bag or pocket. 5-004-549-11(1) Copyright 2019 Sony Corporation 5 Help Guide Wireless Stereo Headset WI-C200 / WI-C310 What you can do with the Bluetooth function The headset uses BLUETOOTH® wireless technology, allowing you to listen to enjoy music wirelessly. Listening to music You can make phone calls wirelessly.
Help Guide
Page 6
... a Bluetooth connection: "Bluetooth connected" When disconnecting a Bluetooth connection: "Bluetooth disconnected" When checking the remaining battery charge: "Battery about XX %" (The "XX" value indicates the approximate remaining charge. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 About voice guidance You will hear voice guidance in the following situations via the headset. Power off" 5-004-549-11(1) Copyright 2019 Sony Corporation...
... a Bluetooth connection: "Bluetooth connected" When disconnecting a Bluetooth connection: "Bluetooth disconnected" When checking the remaining battery charge: "Battery about XX %" (The "XX" value indicates the approximate remaining charge. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 About voice guidance You will hear voice guidance in the following situations via the headset. Power off" 5-004-549-11(1) Copyright 2019 Sony Corporation...
Help Guide
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.... Microphone Picks up in red while charging. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Location and function of the headset. 6. USB Type-C port Connect the headset to a computer or a commercially available USB AC adaptor with the built-in antenna A Bluetooth antenna is built into the headset. 8. +/ (volume +/next) button 9. / (power/play/call) button Operate to indicate...
.... Microphone Picks up in red while charging. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Location and function of the headset. 6. USB Type-C port Connect the headset to a computer or a commercially available USB AC adaptor with the built-in antenna A Bluetooth antenna is built into the headset. 8. +/ (volume +/next) button 9. / (power/play/call) button Operate to indicate...
Help Guide
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...) Charging While charging Turns off after the charging is performed. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 About the indicator You can check various statuses of the headset by the indicator. : Turns on in blue / : Turns on in red /...charge becomes low, the indicator (red) starts flashing slowly. Bluetooth function Device registration (pairing) mode - - - - (flashes twice each ) Abnormal charging - - - - Other Initialization completed (flashes 4 times) For details, see "Initializing the headset to restore factory settings". 12 Abnormal temperature - - - ...
...) Charging While charging Turns off after the charging is performed. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 About the indicator You can check various statuses of the headset by the indicator. : Turns on in blue / : Turns on in red /...charge becomes low, the indicator (red) starts flashing slowly. Bluetooth function Device registration (pairing) mode - - - - (flashes twice each ) Abnormal charging - - - - Other Initialization completed (flashes 4 times) For details, see "Initializing the headset to restore factory settings". 12 Abnormal temperature - - - ...
Help Guide
Page 15
... be sure to avoid over-discharge. If the headset is not used for a long time, the indicator (red) may take longer to a running computer using a custom-built or homebuilt computer are not guaranteed. Note Charging may be successful with your nearest Sony dealer to Bluetooth devices, and music playback cannot be charged when...
... be sure to avoid over-discharge. If the headset is not used for a long time, the indicator (red) may take longer to a running computer using a custom-built or homebuilt computer are not guaranteed. Note Charging may be successful with your nearest Sony dealer to Bluetooth devices, and music playback cannot be charged when...
Help Guide
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Related Topic Supported codecs 5-004-549-11(1) Copyright 2019 Sony Corporation 16 Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Available operating time The available operating times of the headset with the battery fully charged are as follows: Bluetooth connection Music playback time (AAC): Max. 15 hours Music playback time (SBC): Max. 13 hours About 60 minutes of use. Communication time: Max. 15 hours Standby time: Max. 200 hours Note Usage hours may be different depending on the conditions of music playback is possible after 10 minutes charging.
Related Topic Supported codecs 5-004-549-11(1) Copyright 2019 Sony Corporation 16 Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Available operating time The available operating times of the headset with the battery fully charged are as follows: Bluetooth connection Music playback time (AAC): Max. 15 hours Music playback time (SBC): Max. 13 hours About 60 minutes of use. Communication time: Max. 15 hours Standby time: Max. 200 hours Note Usage hours may be different depending on the conditions of music playback is possible after 10 minutes charging.
Help Guide
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...Headset WI-C200 / WI-C310 Checking the remaining battery charge You can be displayed correctly. 17 A: Remaining battery charge of the headset B: 100% - 70% C: 70% - 50% D: 50% - 20% E: 20% or lower (needs to charge) The remaining battery charge of the headset is connected to an Android smartphone over an HFP Bluetooth... connection, it as possible. When you are using an Android smartphone (OS 8.1 or later) When the headset is also displayed on . The remaining charge ...
...Headset WI-C200 / WI-C310 Checking the remaining battery charge You can be displayed correctly. 17 A: Remaining battery charge of the headset B: 100% - 70% C: 70% - 50% D: 50% - 20% E: 20% or lower (needs to charge) The remaining battery charge of the headset is connected to an Android smartphone over an HFP Bluetooth... connection, it as possible. When you are using an Android smartphone (OS 8.1 or later) When the headset is also displayed on . The remaining charge ...
Help Guide
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...) To use the Bluetooth function, both of the connecting devices must be registered in advance. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 How to make a wireless connection to register a device is already registered (paired) with the headset wirelessly by using the appropriate method. 5-004-549-11(1) Copyright 2019 Sony Corporation 21 Operate the headset and a device...
...) To use the Bluetooth function, both of the connecting devices must be registered in advance. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 How to make a wireless connection to register a device is already registered (paired) with the headset wirelessly by using the appropriate method. 5-004-549-11(1) Copyright 2019 Sony Corporation 21 Operate the headset and a device...
Help Guide
Page 22
...operation to register the device that you wish to connect to is in a row. The headset enters pairing mode automatically. You will hear a voice guidance "Bluetooth pairing". 2 Unlock the screen of the Android smartphone if it is charged sufficiently. Turn ...) of the smartphone is called "pairing". Select [Settings] - [Device connection] - [Bluetooth]. 2. First, pair a device to turn on this headset. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Pairing and connecting with the headset for about 7 seconds. Before you start the pairing operation, make sure that the indicator...
...operation to register the device that you wish to connect to is in a row. The headset enters pairing mode automatically. You will hear a voice guidance "Bluetooth pairing". 2 Unlock the screen of the Android smartphone if it is charged sufficiently. Turn ...) of the smartphone is called "pairing". Select [Settings] - [Device connection] - [Bluetooth]. 2. First, pair a device to turn on this headset. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Pairing and connecting with the headset for about 7 seconds. Before you start the pairing operation, make sure that the indicator...
Help Guide
Page 23
... this case, start the operation over from the Bluetooth device. 4 Touch [WI-C200] or [WI-C310]. Note If pairing is not established within 5 minutes, pairing mode is canceled, and the headset turns off. If [WI-C200] or [WI-C310] does not appear on the Android smartphone screen, try again from the Bluetooth device and then pair them again, except...
... this case, start the operation over from the Bluetooth device. 4 Touch [WI-C200] or [WI-C310]. Note If pairing is not established within 5 minutes, pairing mode is canceled, and the headset turns off. If [WI-C200] or [WI-C310] does not appear on the Android smartphone screen, try again from the Bluetooth device and then pair them again, except...
Help Guide
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...Stereo Headset WI-C200 / WI-C310 Connecting to step 3. 3 Display the devices paired with the Android smartphone. 1. If it is not connected, proceed to a paired Android smartphone 1 Unlock the screen of the Android smartphone if it has automatically connected to turn on the headset. ...release your finger from the button. Select [Settings] - [Device connection] - [Bluetooth]. 2. You will hear a voice guidance "Bluetooth connected". After the headset turns on, if it is locked. 2 Turn on the Bluetooth function. 25 Check that the indicator (blue) continues to flash after you will ...
...Stereo Headset WI-C200 / WI-C310 Connecting to step 3. 3 Display the devices paired with the Android smartphone. 1. If it is not connected, proceed to a paired Android smartphone 1 Unlock the screen of the Android smartphone if it has automatically connected to turn on the headset. ...release your finger from the button. Select [Settings] - [Device connection] - [Bluetooth]. 2. You will hear a voice guidance "Bluetooth connected". After the headset turns on, if it is locked. 2 Turn on the Bluetooth function. 25 Check that the indicator (blue) continues to flash after you will ...
Help Guide
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... an example. In that case, deactivate the Bluetooth function on your smartphone, refer to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-004-549-11(1) Copyright 2019 Sony Corporation 26 4 Touch [WI-C200] or [WI-C310]. If you cannot connect your smartphone to the headset, delete the headset pairing information on the device or turn off...
... an example. In that case, deactivate the Bluetooth function on your smartphone, refer to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-004-549-11(1) Copyright 2019 Sony Corporation 26 4 Touch [WI-C200] or [WI-C310]. If you cannot connect your smartphone to the headset, delete the headset pairing information on the device or turn off...
Help Guide
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... you start the pairing operation, make sure that: The iPhone is charged sufficiently. Select [Settings]. 2. Touch [Bluetooth]. 27 You will hear a voice guidance "Bluetooth pairing". 2 Unlock the screen of the headset. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Pairing and connecting with an iPhone The operation to register the device that the indicator (blue) repeatedly...
... you start the pairing operation, make sure that: The iPhone is charged sufficiently. Select [Settings]. 2. Touch [Bluetooth]. 27 You will hear a voice guidance "Bluetooth pairing". 2 Unlock the screen of the headset. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Pairing and connecting with an iPhone The operation to register the device that the indicator (blue) repeatedly...
Help Guide
Page 28
... has been deleted after use) Initializing the headset to a paired iPhone ". Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired iPhone Listening to 8 devices. The headset and iPhone are already paired, the registration ...Bluetooth device. Once Bluetooth devices are not connected, see "Initializing the headset to turn on the display, try again from step 1. When the headset is paired. Touch the switch to restore factory settings". If [WI-C200] or [WI-C310] does not appear on the Bluetooth function. 4 Touch [WI-C200] or [WI-C310...
... has been deleted after use) Initializing the headset to a paired iPhone ". Related Topic How to make a wireless connection to Bluetooth devices Connecting to a paired iPhone Listening to 8 devices. The headset and iPhone are already paired, the registration ...Bluetooth device. Once Bluetooth devices are not connected, see "Initializing the headset to turn on the display, try again from step 1. When the headset is paired. Touch the switch to restore factory settings". If [WI-C200] or [WI-C310] does not appear on the Bluetooth function. 4 Touch [WI-C200] or [WI-C310...
Help Guide
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...the iPhone. You will hear a voice guidance "Bluetooth connected". If it has automatically connected to the last connected device, you release your finger from the button. Press and hold the button for about 2 seconds. After the headset turns on, if it is locked. 2 ...Turn on ". Touch [Bluetooth]. 3. Select [Settings]. 2. Check that the indicator (blue) continues to flash after you will hear the voice guidance "Power on the headset. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Connecting to a paired iPhone...
...the iPhone. You will hear a voice guidance "Bluetooth connected". If it has automatically connected to the last connected device, you release your finger from the button. Press and hold the button for about 2 seconds. After the headset turns on, if it is locked. 2 ...Turn on ". Touch [Bluetooth]. 3. Select [Settings]. 2. Check that the indicator (blue) continues to flash after you will hear the voice guidance "Power on the headset. Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Connecting to a paired iPhone...