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... Shares 44 6 The Dashboard at a Glance 50 Launching the Dashboard 50 The Dashboard Home Page 53 Obtaining Customer Support 63 Common Tasks 65 7 Backing Up and Retrieving Files 66 About Backups 66 Managing a USB Device and USB Backups 66 Remote Backups 69 Internal Backups 73 Cloud Backups 75 WD MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE i USER MANUAL
... Shares 44 6 The Dashboard at a Glance 50 Launching the Dashboard 50 The Dashboard Home Page 53 Obtaining Customer Support 63 Common Tasks 65 7 Backing Up and Retrieving Files 66 About Backups 66 Managing a USB Device and USB Backups 66 Remote Backups 69 Internal Backups 73 Cloud Backups 75 WD MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE i USER MANUAL
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... 0, 1; You're armed with a built-in the unique 24x7 NAS operating environment. Choose from RAID 1, USB, cloud or LAN/WAN backup depending upon your data from WD®, My Cloud EX2 Ultra is always under your choice. A powerful dashboard means your system is a high-performance, two-bay Network Attached Storage (NAS) device for ultimate reliability...
... 0, 1; You're armed with a built-in the unique 24x7 NAS operating environment. Choose from RAID 1, USB, cloud or LAN/WAN backup depending upon your data from WD®, My Cloud EX2 Ultra is always under your choice. A powerful dashboard means your system is a high-performance, two-bay Network Attached Storage (NAS) device for ultimate reliability...
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... to get started, you dragged and dropped or files that have been backed up from it. Configure the device using the My Cloud EX2 Ultra device's dashboard. (See "The Dashboard Home Page" on page 33.) Back up files using Windows Explorer. On the Windows 8 Start page, type Computer 2. Click ... not use the following steps to access the contents of the subfolders are files that you can still: Use your My Cloud EX2 Ultra Private Cloud Storage device as an external hard drive, dragging and dropping files to and from your computer or an attached USB drive: Note: ...
... to get started, you dragged and dropped or files that have been backed up from it. Configure the device using the My Cloud EX2 Ultra device's dashboard. (See "The Dashboard Home Page" on page 33.) Back up files using Windows Explorer. On the Windows 8 Start page, type Computer 2. Click ... not use the following steps to access the contents of the subfolders are files that you can still: Use your My Cloud EX2 Ultra Private Cloud Storage device as an external hard drive, dragging and dropping files to and from your computer or an attached USB drive: Note: ...
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... you can find the IP address from . . . Launching the Dashboard Use one of the following methods to launch the dashboard: IF you prefer. Enter the IP address of your My Cloud EX2 Ultra device (default name: MycloudEX2Ultra) in the browser's address field: http..., click Network. 4. THE DASHBOARD AT A GLANCE 6 The Dashboard at a Glance Launching the Dashboard The Dashboard Home Page Obtaining Customer Support Common Tasks Use the My Cloud EX2 Ultra dashboard to configure settings and to launch the My Cloud EX2 Ultra dashboard. Double-click the dashboard icon to manage the device ...
... you can find the IP address from . . . Launching the Dashboard Use one of the following methods to launch the dashboard: IF you prefer. Enter the IP address of your My Cloud EX2 Ultra device (default name: MycloudEX2Ultra) in the browser's address field: http..., click Network. 4. THE DASHBOARD AT A GLANCE 6 The Dashboard at a Glance Launching the Dashboard The Dashboard Home Page Obtaining Customer Support Common Tasks Use the My Cloud EX2 Ultra dashboard to configure settings and to launch the My Cloud EX2 Ultra dashboard. Double-click the dashboard icon to manage the device ...
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...'s email address. 7. Select a language from . . . Click Continue. 5. To create a remote access account, you initially access the My Cloud EX2 Ultra dashboard. 1. Click the Safari icon > bookmark icon > Bonjour. 2. Open a browser. 2. If you initially log into My Cloud EX2 Ultra, leave the Password field blank. 2. In the Address bar, enter https://.local. Click the WD End User License...
...'s email address. 7. Select a language from . . . Click Continue. 5. To create a remote access account, you initially access the My Cloud EX2 Ultra dashboard. 1. Click the Safari icon > bookmark icon > Bonjour. 2. Open a browser. 2. If you initially log into My Cloud EX2 Ultra, leave the Password field blank. 2. In the Address bar, enter https://.local. Click the WD End User License...
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If desired: Click the Automatically update device firmware when available check box. Click the Register the My Cloud EX2 Ultra device to receive continuous product support check box. 9. The Dashboard Home Page The My Cloud EX2 Ultra Home page has an information bar at the top right, an navigation icon bar across the page, and an...
If desired: Click the Automatically update device firmware when available check box. Click the Register the My Cloud EX2 Ultra device to receive continuous product support check box. 9. The Dashboard Home Page The My Cloud EX2 Ultra Home page has an information bar at the top right, an navigation icon bar across the page, and an...
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... the status of the data volume to particular shares. THE DASHBOARD AT A GLANCE Information Icons Icon Name Actions USB device on your My Cloud EX2 Ultra device • A Cloud backup site Select the way your My Cloud EX2 Ultra device stores your data. Icon is attached. Create, change , and remove remote cloud access to use your device more productively.
... the status of the data volume to particular shares. THE DASHBOARD AT A GLANCE Information Icons Icon Name Actions USB device on your My Cloud EX2 Ultra device • A Cloud backup site Select the way your My Cloud EX2 Ultra device stores your data. Icon is attached. Create, change , and remove remote cloud access to use your device more productively.
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MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 35 USER MANUAL THE DASHBOARD AT A GLANCE Icon Name Settings Actions Configure advanced settings for your My Cloud EX2 Ultra device, including: • General device settings, • Network configurations • ISO mount options • Media options, • Device utility tasks • Notification settings • Firmware ...
MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 35 USER MANUAL THE DASHBOARD AT A GLANCE Icon Name Settings Actions Configure advanced settings for your My Cloud EX2 Ultra device, including: • General device settings, • Network configurations • ISO mount options • Media options, • Device utility tasks • Notification settings • Firmware ...
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Diagnostics The Diagnostics section displays a snapshot of the system's components and identifies the overall health of your firmware, and informs you if firmware updates are available. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 36 USER MANUAL Device The Device section identifies the overall health of the system, indicates the current version of the My Cloud EX2 Ultra device. To see detailed information, click the arrow in the lower right to the Home page, click Close. To return to display the current usage of the drive's capacity: 2. THE DASHBOARD AT A GLANCE 1.
Diagnostics The Diagnostics section displays a snapshot of the system's components and identifies the overall health of your firmware, and informs you if firmware updates are available. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 36 USER MANUAL Device The Device section identifies the overall health of the system, indicates the current version of the My Cloud EX2 Ultra device. To see detailed information, click the arrow in the lower right to the Home page, click Close. To return to display the current usage of the drive's capacity: 2. THE DASHBOARD AT A GLANCE 1.
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... and Reboot to -date. 1. A blue check mark indicates that your My Cloud EX2 Ultra device. To return to the Home page, click Close. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 37 USER MANUAL To view whether an updated version of the firmware is ...to the right of Firmware to display firmware availability: If an update is up-to update your My Cloud EX2 Ultra device. Firmware The Firmware section displays the current version of the panel. 2. To return to the Home page, ...on the right side of firmware loaded on updating your device. 2. THE DASHBOARD AT A GLANCE 1.
... and Reboot to -date. 1. A blue check mark indicates that your My Cloud EX2 Ultra device. To return to the Home page, click Close. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 37 USER MANUAL To view whether an updated version of the firmware is ...to the right of Firmware to display firmware availability: If an update is up-to update your My Cloud EX2 Ultra device. Firmware The Firmware section displays the current version of the panel. 2. To return to the Home page, ...on the right side of firmware loaded on updating your device. 2. THE DASHBOARD AT A GLANCE 1.
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... Click Back to return to view the Memory activity. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 38 USER MANUAL Click Close to return to the Home page. Memory: Click the right arrow to the Device Activity pane. THE DASHBOARD AT A GLANCE Network Activity The Network Activity panel displays the... system activities and processes that are running on your My Cloud EX2 Ultra device, click the arrow on your My...
... Click Back to return to view the Memory activity. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 38 USER MANUAL Click Close to return to the Home page. Memory: Click the right arrow to the Device Activity pane. THE DASHBOARD AT A GLANCE Network Activity The Network Activity panel displays the... system activities and processes that are running on your My Cloud EX2 Ultra device, click the arrow on your My...
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THE DASHBOARD AT A GLANCE Network: Click the right arrow to the Device Activity pane. Click Back to return to view the network activity. In this example, one cloud device is accessing it remotely. 1. To generate an activation code, click the Get Code button. 3. Users MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 39 USER MANUAL Click Close...
THE DASHBOARD AT A GLANCE Network: Click the right arrow to the Device Activity pane. Click Back to return to view the network activity. In this example, one cloud device is accessing it remotely. 1. To generate an activation code, click the Get Code button. 3. Users MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 39 USER MANUAL Click Close...
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... to display the user group screen. 4. To assign a password, click the toggle button , enter a password, and then confirm your My Cloud EX2 Ultra device. Click Next to display a user password screen. 3. Apps The Apps panel displays the apps currently installed on your password. The user ...cloud access. 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 40 USER MANUAL Enter the Quota Amount, or leave the values blank for unlimited space, and then click Save. To add a user, click the plus icon the lower right of users currently set up to display the Add User screen. 5. THE DASHBOARD...
... to display the user group screen. 4. To assign a password, click the toggle button , enter a password, and then confirm your My Cloud EX2 Ultra device. Click Next to display a user password screen. 3. Apps The Apps panel displays the apps currently installed on your password. The user ...cloud access. 2. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 40 USER MANUAL Enter the Quota Amount, or leave the values blank for unlimited space, and then click Save. To add a user, click the plus icon the lower right of users currently set up to display the Add User screen. 5. THE DASHBOARD...
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...error or problem that appear on the on non-vital system information. On the dashboard, click the Alert icon in the future. Example: Fan Not Working Viewing Alert Details 1. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 41 USER MANUAL Managing Alerts Alerts display system messages containing pertinent information about the... occurred, usually a system failure. To view the installed apps, click the arrow in the lower right of your My Cloud EX2 Ultra device. To return to display: Note: To install an app, see "Managing Apps on My Cloud EX2 Ultra" on page 66. 2. THE DASHBOARD AT A GLANCE 1.
...error or problem that appear on the on non-vital system information. On the dashboard, click the Alert icon in the future. Example: Fan Not Working Viewing Alert Details 1. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 41 USER MANUAL Managing Alerts Alerts display system messages containing pertinent information about the... occurred, usually a system failure. To view the installed apps, click the arrow in the lower right of your My Cloud EX2 Ultra device. To return to display: Note: To install an app, see "Managing Apps on My Cloud EX2 Ultra" on page 66. 2. THE DASHBOARD AT A GLANCE 1.
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... icon on any page to review details for all alerts, click View All, and then Dismiss All. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 42 USER MANUAL To close the alerts message, click Close. On the dashboard, click the Alert icon in the upper right corner. 2. Select the arrow next to the alert you 'd like... page: 1. To dismiss all of your alerts. and window within Dismissing an Alert 1. When an alert occurs, the alert message displays the Alert icon the dashboard.
... icon on any page to review details for all alerts, click View All, and then Dismiss All. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 42 USER MANUAL To close the alerts message, click Close. On the dashboard, click the Alert icon in the upper right corner. 2. Select the arrow next to the alert you 'd like... page: 1. To dismiss all of your alerts. and window within Dismissing an Alert 1. When an alert occurs, the alert message displays the Alert icon the dashboard.
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... Other Support In the Support Resources section are two ways to display the following page: THE DASHBOARD AT A GLANCE If a problem occurs with the My Cloud EX2 Ultra device, WD Technical Support will need information about your My Cloud EX2 Ultra device with other users, click the Forum link. To see answers to frequently asked questions...
... Other Support In the Support Resources section are two ways to display the following page: THE DASHBOARD AT A GLANCE If a problem occurs with the My Cloud EX2 Ultra device, WD Technical Support will need information about your My Cloud EX2 Ultra device with other users, click the Forum link. To see answers to frequently asked questions...
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... shortcuts to share with) page 17 Download WD mobile apps page 19 MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 44 USER MANUAL THE DASHBOARD AT A GLANCE Common Tasks The next few chapters step you want to instructions for configuring and using the My Cloud EX2 Ultra device. Set up the device on my network page 11 Use media...
... shortcuts to share with) page 17 Download WD mobile apps page 19 MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 44 USER MANUAL THE DASHBOARD AT A GLANCE Common Tasks The next few chapters step you want to instructions for configuring and using the My Cloud EX2 Ultra device. Set up the device on my network page 11 Use media...
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... a WD Passport, a memory stick, or a camera to an external cloud backup service. The USB drive appears as a share on the My Cloud EX2 Ultra dashboard. (See"About Shares" on the rear of mapping the drive as desired. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 45 USER MANUAL Using the Dashboard, you turn it as a user share drive. If a WD...
... a WD Passport, a memory stick, or a camera to an external cloud backup service. The USB drive appears as a share on the My Cloud EX2 Ultra dashboard. (See"About Shares" on the rear of mapping the drive as desired. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 45 USER MANUAL Using the Dashboard, you turn it as a user share drive. If a WD...
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... it as an iTunes repository, making it is listed in a format supported by iTunes, it possible to stream music files from the My Cloud EX2 Ultra device to your computer. 2. See Knowledge Base Answer ID 8412 for additional information on page 71. See "Enabling iTunes" on configuring iTunes.... Music folder or a video to play stored music files. Accessing Your Private Cloud Using iTunes You or anyone connected to the My Cloud EX2 Ultra device can drag and drop media files into the corresponding folders in the dashboard. Go to play . Note: iTunes 10.4 or later only supports music ...
... it as an iTunes repository, making it is listed in a format supported by iTunes, it possible to stream music files from the My Cloud EX2 Ultra device to your computer. 2. See Knowledge Base Answer ID 8412 for additional information on page 71. See "Enabling iTunes" on configuring iTunes.... Music folder or a video to play stored music files. Accessing Your Private Cloud Using iTunes You or anyone connected to the My Cloud EX2 Ultra device can drag and drop media files into the corresponding folders in the dashboard. Go to play . Note: iTunes 10.4 or later only supports music ...
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Note: Throughout the My Cloud EX2 Ultra dashboard, the Apply and Cancel buttons display only if you make . In the Language & Clock section, view or modify the following settings: Language Time Zone NTP ... you choose. This information is made any changes, click Save (appears next to the updated field once a change the primary server used for your My Cloud EX2 Ultra Private Cloud Storage web pages. Language and Clock In this section of the new primary server. • Click Save. The date and time are not connected...
Note: Throughout the My Cloud EX2 Ultra dashboard, the Apply and Cancel buttons display only if you make . In the Language & Clock section, view or modify the following settings: Language Time Zone NTP ... you choose. This information is made any changes, click Save (appears next to the updated field once a change the primary server used for your My Cloud EX2 Ultra Private Cloud Storage web pages. Language and Clock In this section of the new primary server. • Click Save. The date and time are not connected...