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... Notifications 128 Firmware Update 131 12 Replacing a Drive 133 Identifying a Faulty Hard Drive 133 Replacing a Drive 134 Returning a WD Drive 136 13 Regulatory and Warranty Information 137 Regulatory Compliance 137 Warranty Information (All Regions Except Australia/New Zealand 138 Warranty Information (Australia/New Zealand only 139 WD MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE ii...
... Notifications 128 Firmware Update 131 12 Replacing a Drive 133 Identifying a Faulty Hard Drive 133 Replacing a Drive 134 Returning a WD Drive 136 13 Regulatory and Warranty Information 137 Regulatory Compliance 137 Warranty Information (All Regions Except Australia/New Zealand 138 Warranty Information (Australia/New Zealand only 139 WD MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE ii...
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... LED behavior. Device is powered up . Drive is degraded. Device is not present. Function No drive Drive present, no activity. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 9 USER MANUAL A condition, such as the unit powers up but the volume is present but there is present and showing drive ...to act. Note: For non-compatible drives, the power LED blinks yellow during power up (on or in the process of updating the firmware. Flashing Blue Red Solid Flashing Yellow Flashing State Description Drive in a power up . State Power Down Powering Up Power Up Power Up ...
... LED behavior. Device is powered up . Drive is degraded. Device is not present. Function No drive Drive present, no activity. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 9 USER MANUAL A condition, such as the unit powers up but the volume is present but there is present and showing drive ...to act. Note: For non-compatible drives, the power LED blinks yellow during power up (on or in the process of updating the firmware. Flashing Blue Red Solid Flashing Yellow Flashing State Description Drive in a power up . State Power Down Powering Up Power Up Power Up ...
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...store and install it on your My Cloud EX2 Ultra device. Note: My Cloud app brings your data from the My Cloud EX2 Ultra device to your private cloud, Dropbox™ and other portable devices using Wi-Fi wireless connections. Requirements My Cloud EX2 Ultra cloud storage with the most major file types,... is best over your LAN and when your Apple or Android tablets. Your My Cloud app supports most recent firmware, connected to the Internet. Access to cloud services requires the My Cloud Mobile app and an active Dropbox, Google Drive, or OneDrive™ account. ...
...store and install it on your My Cloud EX2 Ultra device. Note: My Cloud app brings your data from the My Cloud EX2 Ultra device to your private cloud, Dropbox™ and other portable devices using Wi-Fi wireless connections. Requirements My Cloud EX2 Ultra cloud storage with the most major file types,... is best over your LAN and when your Apple or Android tablets. Your My Cloud app supports most recent firmware, connected to the Internet. Access to cloud services requires the My Cloud Mobile app and an active Dropbox, Google Drive, or OneDrive™ account. ...
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... functions with links for updating settings. If desired: Click the Automatically update device firmware when available check box. Click the Register the My Cloud EX2 Ultra device to receive continuous product support check box. 9. Review the information on the screen. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 33 USER MANUAL The My Cloud EX2 Ultra dashboard displays. Click Finish.
... functions with links for updating settings. If desired: Click the Automatically update device firmware when available check box. Click the Register the My Cloud EX2 Ultra device to receive continuous product support check box. 9. Review the information on the screen. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 33 USER MANUAL The My Cloud EX2 Ultra dashboard displays. Click Finish.
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... updating settings. Apps Add or remove various apps that allow you to display recent alerts about new firmware and network issues. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 34 USER MANUAL Alerts Click to use your device more productively. Actions The dashboard displays an instant... A GLANCE Information Icons Icon Name Actions USB device on your My Cloud EX2 Ultra device • A Cloud backup site Select the way your My Cloud EX2 Ultra device stores your data. Create, change , and remove remote cloud access to mount. Set up, change , and delete users and grant...
... updating settings. Apps Add or remove various apps that allow you to display recent alerts about new firmware and network issues. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 34 USER MANUAL Alerts Click to use your device more productively. Actions The dashboard displays an instant... A GLANCE Information Icons Icon Name Actions USB device on your My Cloud EX2 Ultra device • A Cloud backup site Select the way your My Cloud EX2 Ultra device stores your data. Create, change , and remove remote cloud access to mount. Set up, change , and delete users and grant...
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MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 35 USER MANUAL Capacity The Capacity panel displays the amount of free storage left on the Home Page The main body of the Home ... tasks. THE DASHBOARD AT A GLANCE Icon Name Settings Actions Configure advanced settings for your My Cloud EX2 Ultra device, including: • General device settings, • Network configurations • ISO mount options • Media options, • Device utility tasks • Notification settings • Firmware update setting Viewing Device Status and Making Updates on your My...
MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 35 USER MANUAL Capacity The Capacity panel displays the amount of free storage left on the Home Page The main body of the Home ... tasks. THE DASHBOARD AT A GLANCE Icon Name Settings Actions Configure advanced settings for your My Cloud EX2 Ultra device, including: • General device settings, • Network configurations • ISO mount options • Media options, • Device utility tasks • Notification settings • Firmware update setting Viewing Device Status and Making Updates on your My...
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Device The Device section identifies the overall health of the system, indicates the current version of the My Cloud EX2 Ultra device. To see detailed information, click the arrow in the lower right to the Home page, click Close. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 36 USER MANUAL Diagnostics The Diagnostics section displays a snapshot of the system's components and identifies the overall health of your firmware, and informs you if firmware updates are available. To return to display the current usage of the drive's capacity: 2. THE DASHBOARD AT A GLANCE 1.
Device The Device section identifies the overall health of the system, indicates the current version of the My Cloud EX2 Ultra device. To see detailed information, click the arrow in the lower right to the Home page, click Close. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 36 USER MANUAL Diagnostics The Diagnostics section displays a snapshot of the system's components and identifies the overall health of your firmware, and informs you if firmware updates are available. To return to display the current usage of the drive's capacity: 2. THE DASHBOARD AT A GLANCE 1.
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...61550; If an update is up-to update your My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 37 USER MANUAL To see "Firmware Update" on page 98 for information on your firmware is available, click Install and Reboot to -date. 1. Firmware The Firmware section displays the current version of the panel. 2. To...page, click OK or Cancel. To return to the Home page, click Close. A blue check mark indicates that your My Cloud EX2 Ultra device. Note: If new firmware is available, see details about the status of system components, click the arrow on the right side of...
...61550; If an update is up-to update your My Cloud EX2 Ultra device. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 37 USER MANUAL To see "Firmware Update" on page 98 for information on your firmware is available, click Install and Reboot to -date. 1. Firmware The Firmware section displays the current version of the panel. 2. To...page, click OK or Cancel. To return to the Home page, click Close. A blue check mark indicates that your My Cloud EX2 Ultra device. Note: If new firmware is available, see details about the status of system components, click the arrow on the right side of...
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... the device on my network page 11 Use media servers page 70 Enable DLNA and iTunes page 72 Reboot or hibernate the My Cloud EX2 Ultra device page 94 Update firmware page 98 Access content from the device (public and private shares) page 15 Add users page 20 Create shares page 27 Upload... and back up content to the device page 45 Back up the device page 45 Enable or disable remote access for configuring and using the My Cloud EX2 Ultra ...
... the device on my network page 11 Use media servers page 70 Enable DLNA and iTunes page 72 Reboot or hibernate the My Cloud EX2 Ultra device page 94 Update firmware page 98 Access content from the device (public and private shares) page 15 Add users page 20 Create shares page 27 Upload... and back up content to the device page 45 Back up the device page 45 Enable or disable remote access for configuring and using the My Cloud EX2 Ultra ...
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...TCP/IP protocol. As with traditional SCSI, an iSCSI storage solution requires at least one "initiator" residing on the My Cloud EX2 Ultra server). My Cloud EX2 Ultra allows you 'd like to logical disks (which can be formatted, read, and written in the usual manner. Click ...Firmware Version The vendor from whom the hard drive was obtained. The encapsulated iSCSI commands and data can be created on the client computer and at the bottom of the hard drive selected. Click the toggle button to view status of the My Cloud EX2 Ultra server. MANAGING STORAGE ON MY CLOUD EX2 ULTRA...
...TCP/IP protocol. As with traditional SCSI, an iSCSI storage solution requires at least one "initiator" residing on the My Cloud EX2 Ultra server). My Cloud EX2 Ultra allows you 'd like to logical disks (which can be formatted, read, and written in the usual manner. Click ...Firmware Version The vendor from whom the hard drive was obtained. The encapsulated iSCSI commands and data can be created on the client computer and at the bottom of the hard drive selected. Click the toggle button to view status of the My Cloud EX2 Ultra server. MANAGING STORAGE ON MY CLOUD EX2 ULTRA...
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... CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 78 USER MANUAL Renaming the My Cloud EX2 Ultra device forces all the network computers to configure the various settings for your My Cloud EX2 Ultra device. This chapter explains how to remap their shared network resources. Change the device name only when necessary. 11 CONFIGURING SETTINGS Configuring Settings General Network Media Utilities Notifications Firmware...
... CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 78 USER MANUAL Renaming the My Cloud EX2 Ultra device forces all the network computers to configure the various settings for your My Cloud EX2 Ultra device. This chapter explains how to remap their shared network resources. Change the device name only when necessary. 11 CONFIGURING SETTINGS Configuring Settings General Network Media Utilities Notifications Firmware...
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... steps to scan from the drop-down menu. 2. Click Format Disk. 3. Notifications display in the Alert area at the top of firmware installations, and system shutdowns. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 95 USER MANUAL WARNING! Your My Cloud EX2 Ultra is scanned for additional information on Alerts, see "Managing Alerts" on page 33). Notifications The My...
... steps to scan from the drop-down menu. 2. Click Format Disk. 3. Notifications display in the Alert area at the top of firmware installations, and system shutdowns. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 95 USER MANUAL WARNING! Your My Cloud EX2 Ultra is scanned for additional information on Alerts, see "Managing Alerts" on page 33). Notifications The My...
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If you enable Auto Update, you are minimal. Updating Firmware Automatically 1. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 98 USER MANUAL CONFIGURING SETTINGS Firmware Update The Firmware Update page allows you to set up the device to update the My Cloud EX2 Ultra firmware automatically or to ON. 2. To enable Auto Update, click ...the device should look for a reboot. The current version number and the date of last update of ensuring the My Cloud EX2 Ultra firmware is current. Auto Update Auto Update allows you for an update on this screen. In the Update Schedule field, from...
If you enable Auto Update, you are minimal. Updating Firmware Automatically 1. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 98 USER MANUAL CONFIGURING SETTINGS Firmware Update The Firmware Update page allows you to set up the device to update the My Cloud EX2 Ultra firmware automatically or to ON. 2. To enable Auto Update, click ...the device should look for a reboot. The current version number and the date of last update of ensuring the My Cloud EX2 Ultra firmware is current. Auto Update Auto Update allows you for an update on this screen. In the Update Schedule field, from...
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... http://support.wd.com/product/download.asp. Navigate to perform a manual update. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 99 USER MANUAL The update installs on your My Cloud EX2 Ultra device reboots. CONFIGURING SETTINGS Available Updates You can check for Updates. 2. Review the Update Firmware screen and click OK. If an update is complete, your device...
... http://support.wd.com/product/download.asp. Navigate to perform a manual update. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 99 USER MANUAL The update installs on your My Cloud EX2 Ultra device reboots. CONFIGURING SETTINGS Available Updates You can check for Updates. 2. Review the Update Firmware screen and click OK. If an update is complete, your device...
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... is primarily for My Cloud EX2 Ultra users, rather than the administrator. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 107 USER MANUAL 12 APPENDICES Appendices Appendix A: My Cloud EX2 Ultra Quick User Guide Appendix B: Joomla!® Setup Guide Appendix C: phpBB Setup Guide Appendix D: Supported RAID Modes Appendix E: RAID Migrations Appendix F: Safe Mode Firmware Update Procedures Once your My Cloud EX2 Ultra device (default name...
... is primarily for My Cloud EX2 Ultra users, rather than the administrator. MY CLOUD EX2 ULTRA PRIVATE CLOUD STORAGE 107 USER MANUAL 12 APPENDICES Appendices Appendix A: My Cloud EX2 Ultra Quick User Guide Appendix B: Joomla!® Setup Guide Appendix C: phpBB Setup Guide Appendix D: Supported RAID Modes Appendix E: RAID Migrations Appendix F: Safe Mode Firmware Update Procedures Once your My Cloud EX2 Ultra device (default name...
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...; Links to desktop and mobile apps Built-in apps to the My Cloud EX2 Ultra device. Settings Customize settings for: • Language & Clock • Network services • Media sharing • Firmware downloads Viewing the Home Page The Home is your gateway to make your data. Apps... Add or remove various apps that allow you can find: The capacity of free storage left on your My Cloud EX2 Ultra device.
...; Links to desktop and mobile apps Built-in apps to the My Cloud EX2 Ultra device. Settings Customize settings for: • Language & Clock • Network services • Media sharing • Firmware downloads Viewing the Home Page The Home is your gateway to make your data. Apps... Add or remove various apps that allow you can find: The capacity of free storage left on your My Cloud EX2 Ultra device.
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... dialog box, click OK. Type device IP address in a browser window. Note: Before performing these steps, download My Cloud EX2 Ultra firmware from your device has completed the reboot, we recommend that you saved the downloaded firmware. 4. Click Apply to which you do a system restore ("System Restore" on to your router's DHCP LAN/Device Client...
... dialog box, click OK. Type device IP address in a browser window. Note: Before performing these steps, download My Cloud EX2 Ultra firmware from your device has completed the reboot, we recommend that you saved the downloaded firmware. 4. Click Apply to which you do a system restore ("System Restore" on to your router's DHCP LAN/Device Client...