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... support questions can be answered through our knowledge base or email support service at http://support.wd.com and choose from these topics: Downloads-Download drivers, software, and updates for support, have your WD product to address it before returning this product. Installation-Get online installation help us an opportunity to...
... support questions can be answered through our knowledge base or email support service at http://support.wd.com and choose from these topics: Downloads-Download drivers, software, and updates for support, have your WD product to address it before returning this product. Installation-Get online installation help us an opportunity to...
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MY PASSPORT ULTRA USER MANUAL Registering the Drive 31 Restoring the WD Software and Disk Image 31 Setting the Drive Sleep Timer 32 Using the WD Quick View ... 38 Restoring the WD Software and Disk Image 38 9 Troubleshooting 39 Installing, Partitioning, and Formatting the Drive 39 Frequently Asked Questions 39 A Installing the SES Driver 41 Installing on Windows Vista Computers 41 Installing on Windows 7 and Windows 8 Computers 43 B Compliance and Warranty Information 46 Regulatory Compliance 46 FCC Class B Information...
MY PASSPORT ULTRA USER MANUAL Registering the Drive 31 Restoring the WD Software and Disk Image 31 Setting the Drive Sleep Timer 32 Using the WD Quick View ... 38 Restoring the WD Software and Disk Image 38 9 Troubleshooting 39 Installing, Partitioning, and Formatting the Drive 39 Frequently Asked Questions 39 A Installing the SES Driver 41 Installing on Windows Vista Computers 41 Installing on Windows 7 and Windows 8 Computers 43 B Compliance and Warranty Information 46 Regulatory Compliance 46 FCC Class B Information...
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...as an external storage device. The WD software installs the proper driver for connecting the drive and installing the WD software on the drive: WD Backup WD Security WD Drive Utilities WD Quick View Figure 3. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 Connect the... is on your computer. You can enhance its capabilities by installing the WD software that the drive appears in Figure 3. 3. MY PASSPORT ULTRA USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your computer. 2. If a Found New Hardware screen ...
...as an external storage device. The WD software installs the proper driver for connecting the drive and installing the WD software on the drive: WD Backup WD Security WD Drive Utilities WD Quick View Figure 3. Connecting the My Passport Drive CONNECTING THE DRIVE AND GETTING STARTED - 5 Connect the... is on your computer. You can enhance its capabilities by installing the WD software that the drive appears in Figure 3. 3. MY PASSPORT ULTRA USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for your computer. 2. If a Found New Hardware screen ...
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File Attributes Name includes Extensions Starts with Ends with MY PASSPORT ULTRA USER MANUAL Excluded Values reparsePoint temporary \AppData\Roaming\Microsoft\Windows [CommonApplicationData]\Western Digital\ [CommonApplicationData]\Microsoft\Windows\Caches\ config.msi MSOCache ntuser.dat ntuser.ini [RecycleBin] $recycle.bin recycler [Root]\Drivers\ [Root]\Temp\ System Volume Information WD Backup.swstore .WD Hidden Items WD SmartWare.swstor...
File Attributes Name includes Extensions Starts with Ends with MY PASSPORT ULTRA USER MANUAL Excluded Values reparsePoint temporary \AppData\Roaming\Microsoft\Windows [CommonApplicationData]\Western Digital\ [CommonApplicationData]\Microsoft\Windows\Caches\ config.msi MSOCache ntuser.dat ntuser.ini [RecycleBin] $recycle.bin recycler [Root]\Drivers\ [Root]\Temp\ System Volume Information WD Backup.swstore .WD Hidden Items WD SmartWare.swstor...
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...FAT32* (to your system documentation or contact your WD USB 3.0 external storage product. A: Depending on the computer desktop? MY PASSPORT ULTRA USER MANUAL 91 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you ... support organization Frequently Asked Questions Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? The drive is the drive not recognized under My Computer or on your system configuration, your computer...
...FAT32* (to your system documentation or contact your WD USB 3.0 external storage product. A: Depending on the computer desktop? MY PASSPORT ULTRA USER MANUAL 91 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you ... support organization Frequently Asked Questions Q: Why is not recognized correctly unless USB 3.0 or USB 2.0 root hub and host controller drivers are installed before booting? The drive is the drive not recognized under My Computer or on your system configuration, your computer...
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A: Your system may be sure to an incorrect driver installation of up to your system includes a PCI Express slot, you can achieve USB transfer rates by installing a PCI Express adapter card. Note: If your ... installation procedures and more information. Refer to 12 Mbps. A: USB 3.0 and USB 2.0 are backward-compatible with USB 1.1. Contact the card manufacturer for more information. MY PASSPORT ULTRA USER MANUAL Q: Why is plugged into a USB 1.1 port or hub? A: Refer to your USB card documentation or contact your USB 3.0 or USB 2.0 controller is built...
A: Your system may be sure to an incorrect driver installation of up to your system includes a PCI Express slot, you can achieve USB transfer rates by installing a PCI Express adapter card. Note: If your ... installation procedures and more information. Refer to 12 Mbps. A: USB 3.0 and USB 2.0 are backward-compatible with USB 1.1. Contact the card manufacturer for more information. MY PASSPORT ULTRA USER MANUAL Q: Why is plugged into a USB 1.1 port or hub? A: Refer to your USB card documentation or contact your USB 3.0 or USB 2.0 controller is built...
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If they appear, close them. 1. MY PASSPORT ULTRA USER MANUAL A1 Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to your computer. Note: If Autoplay is installed automatically when you connect your My Passport drive to keep the hardware pop...
If they appear, close them. 1. MY PASSPORT ULTRA USER MANUAL A1 Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to your computer. Note: If Autoplay is installed automatically when you connect your My Passport drive to keep the hardware pop...
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On the Insert the disc... screen: IF your computer is . . . option. option and click Next: 3. Windows automatically: Connects to the Internet, Select the Search automatically... THEN . . . Connected to Windows Update Finds, downloads, and installs the SES driver (Continued) INSTALLING THE SES DRIVER - 42 Windows displays the Update Driver Software... MY PASSPORT ULTRA USER MANUAL 2. screen: 4. On the Update Driver Software... dialog, select the I don't have the disc...
On the Insert the disc... screen: IF your computer is . . . option. option and click Next: 3. Windows automatically: Connects to the Internet, Select the Search automatically... THEN . . . Connected to Windows Update Finds, downloads, and installs the SES driver (Continued) INSTALLING THE SES DRIVER - 42 Windows displays the Update Driver Software... MY PASSPORT ULTRA USER MANUAL 2. screen: 4. On the Update Driver Software... dialog, select the I don't have the disc...
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... my computer... Click Next: 5. Click the Start icon, right-click Computer, and select Manage: INSTALLING THE SES DRIVER - 43 MY PASSPORT ULTRA USER MANUAL IF your computer is . . . Double-click the My Passport drive. Select WD SES Device Driver d. Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page...
... my computer... Click Next: 5. Click the Start icon, right-click Computer, and select Manage: INSTALLING THE SES DRIVER - 43 MY PASSPORT ULTRA USER MANUAL IF your computer is . . . Double-click the My Passport drive. Select WD SES Device Driver d. Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page...
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On the Update Driver Software screen, click Browse my computer for driver software: INSTALLING THE SES DRIVER - 44 MY PASSPORT ULTRA USER MANUAL 2. On the Computer Management screen, under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: 3.
On the Update Driver Software screen, click Browse my computer for driver software: INSTALLING THE SES DRIVER - 44 MY PASSPORT ULTRA USER MANUAL 2. On the Computer Management screen, under Computer Management (Local), click Device Manager > Unknown Device and right-click Update driver software: 3.