WorkCentre 6400 User Guide
Page 19
Fax connection (6400X and 6400XF only) Internal Components 1 2 6400-008 4. Ethernet connection 1 2 Y 3 1. Fuser 5. Power switch 2. Transfer Belt 6400-151 WorkCentre 6400 Multifunction Printer 19 User Guide Power cord connection 3. Waste cartridge 4 5 6 4. Rear-Left View Features 6 5 4 3 1. Foreign device interface connection 5. Imaging unit x4 3. Transfer Roller 6. USB connection 6. Toner cartridge x4 2.
Fax connection (6400X and 6400XF only) Internal Components 1 2 6400-008 4. Ethernet connection 1 2 Y 3 1. Fuser 5. Power switch 2. Transfer Belt 6400-151 WorkCentre 6400 Multifunction Printer 19 User Guide Power cord connection 3. Waste cartridge 4 5 6 4. Rear-Left View Features 6 5 4 3 1. Foreign device interface connection 5. Imaging unit x4 3. Transfer Roller 6. USB connection 6. Toner cartridge x4 2.
WorkCentre 6400 User Guide
Page 154
... To avoid damaging the printer, keep the following guidelines in mind: • Do not place anything on top of such cleaners can damage the imaging units. • Do not open . Maintenance Maintenance and Cleaning This section includes: • General Precautions on page 154 • Locating the Serial ... during printing. • Do not tilt the printer while in electrical applications. Light exposure can result in the printer. 154 WorkCentre 6400 Multifunction Printer User Guide Doing so may be hot. Warning: Do NOT use . • Do not touch the electrical contacts, gears, or...
... To avoid damaging the printer, keep the following guidelines in mind: • Do not place anything on top of such cleaners can damage the imaging units. • Do not open . Maintenance Maintenance and Cleaning This section includes: • General Precautions on page 154 • Locating the Serial ... during printing. • Do not tilt the printer while in electrical applications. Light exposure can result in the printer. 154 WorkCentre 6400 Multifunction Printer User Guide Doing so may be hot. Warning: Do NOT use . • Do not touch the electrical contacts, gears, or...
WorkCentre 6400 User Guide
Page 166
... Feed Roller 166 WorkCentre 6400 Multifunction Printer User Guide Replacements may be ordered occasionally. It is the only toner designed and manufactured under strict quality controls by Xerox for specific use with...Xerox Toner Cartridges (Cyan, Magenta, Yellow and Black) • Standard capacity • High capacity Note: Each toner cartridge includes installation instructions on page 167 Certain consumables and routine maintenance items need to be parts or kits. Each supply item includes installation instructions. The following items are routine maintenance items: • Imaging Units...
... Feed Roller 166 WorkCentre 6400 Multifunction Printer User Guide Replacements may be ordered occasionally. It is the only toner designed and manufactured under strict quality controls by Xerox for specific use with...Xerox Toner Cartridges (Cyan, Magenta, Yellow and Black) • Standard capacity • High capacity Note: Each toner cartridge includes installation instructions on page 167 Certain consumables and routine maintenance items need to be parts or kits. Each supply item includes installation instructions. The following items are routine maintenance items: • Imaging Units...
WorkCentre 6400 User Guide
Page 179
...driver choose Print on a flat, hard, level surface. The tray is not resolved, contact your local Xerox service representative. If the problem is not installed correctly. Solutions Place the printer on Both Sides. If you...set the correct Date and Time on again. For more of the consumables are using correct media. WorkCentre 6400 Multifunction Printer 179 User Guide Product Is Making Unusual Noises Troubleshooting Probable Causes The printer is an ... Media on page 41. Solutions Check the toners, imaging units and waste cartridge for correct installation.
...driver choose Print on a flat, hard, level surface. The tray is not resolved, contact your local Xerox service representative. If the problem is not installed correctly. Solutions Place the printer on Both Sides. If you...set the correct Date and Time on again. For more of the consumables are using correct media. WorkCentre 6400 Multifunction Printer 179 User Guide Product Is Making Unusual Noises Troubleshooting Probable Causes The printer is an ... Media on page 41. Solutions Check the toners, imaging units and waste cartridge for correct installation.
WorkCentre 6400 User Guide
Page 181
...8226; Clearing Paper Jams or Misfeeds in Tray 3 or 4 on page 185 • Clearing Paper Jams in the Duplex Unit on page 186 • Clearing Paper Jams in the Fuser on page 187 • Clearing Paper Jams in the Document... damage, always remove misfed media gently, without tearing it out immediately with cool water and a mild soap. WorkCentre 6400 Multifunction Printer 181 User Guide Unfused toner may stick to remove the paper in your hands. Make sure not to...: If you can obstruct the media path and cause further misfeeds. Note: The image is not fixed on your skin, wash it .
...8226; Clearing Paper Jams or Misfeeds in Tray 3 or 4 on page 185 • Clearing Paper Jams in the Duplex Unit on page 186 • Clearing Paper Jams in the Fuser on page 187 • Clearing Paper Jams in the Document... damage, always remove misfed media gently, without tearing it out immediately with cool water and a mild soap. WorkCentre 6400 Multifunction Printer 181 User Guide Unfused toner may stick to remove the paper in your hands. Make sure not to...: If you can obstruct the media path and cause further misfeeds. Note: The image is not fixed on your skin, wash it .
WorkCentre 6400 User Guide
Page 198
...Imaging Units 11. Waste Cartridge 10. Finisher (Option) 15. Tray 1 6. Tray 4 (Option) 7. Tray 3 (Option) 8. Transfer Belt 12. Other media types may cause more frequent paper jams. If supported media is designed to be cleaned or repaired. This section contains help you locate media misfeeds. 1 2 13 14 15 12 11 10 9 8 7 6 3 4 5 6400... Together on page 199 • Paper Jam Message Stays On on page 199 • Duplex Unit Jams on page 199 • Document Feeder Jams on page 199 • Media Misfeeds on page 200 198 WorkCentre 6400 Multifunction Printer User Guide
...Imaging Units 11. Waste Cartridge 10. Finisher (Option) 15. Tray 1 6. Tray 4 (Option) 7. Tray 3 (Option) 8. Transfer Belt 12. Other media types may cause more frequent paper jams. If supported media is designed to be cleaned or repaired. This section contains help you locate media misfeeds. 1 2 13 14 15 12 11 10 9 8 7 6 3 4 5 6400... Together on page 199 • Paper Jam Message Stays On on page 199 • Duplex Unit Jams on page 199 • Document Feeder Jams on page 199 • Media Misfeeds on page 200 198 WorkCentre 6400 Multifunction Printer User Guide
WorkCentre 6400 User Guide
Page 201
... WorkCentre 6400 printer is available in the United States and Canada. The Total Satisfaction Guarantee is designed to produce consistently high-quality prints. please contact your printer's image quality. • Printing the Troubleshooting Print Quality Page on page 201 • Setting Color Calibration... Machine Status button on most printers. Coverage may vary outside these pages to cease functioning at www.xerox.com/office/WC6400support. Caution: The Xerox warranty, service agreement, or Total Satisfaction Guarantee does not cover damage caused by using unsupported paper, ...
... WorkCentre 6400 printer is available in the United States and Canada. The Total Satisfaction Guarantee is designed to produce consistently high-quality prints. please contact your printer's image quality. • Printing the Troubleshooting Print Quality Page on page 201 • Setting Color Calibration... Machine Status button on most printers. Coverage may vary outside these pages to cease functioning at www.xerox.com/office/WC6400support. Caution: The Xerox warranty, service agreement, or Total Satisfaction Guarantee does not cover damage caused by using unsupported paper, ...
WorkCentre 6400 User Guide
Page 203
...for static electricity. Select the proper setting in the tray. If it . Solutions Remove the imaging units one at the same time. Adjust the humidity for media storage. WorkCentre 6400 Multifunction Printer 203 User Guide The printer driver is not set in the printer driver mismatches the...213 • Colors Reproduce Poorly on page 213 Nothing Prints or Black Spots Print on page 211 • Image Prints with new, dry media. See also: www.xerox.com/paper Recommended Media List (United States) www.xerox.com/europaper Recommended Media List (Europe) www.xerox.com/office/WC6400supplies...
...for static electricity. Select the proper setting in the tray. If it . Solutions Remove the imaging units one at the same time. Adjust the humidity for media storage. WorkCentre 6400 Multifunction Printer 203 User Guide The printer driver is not set in the printer driver mismatches the...213 • Colors Reproduce Poorly on page 213 Nothing Prints or Black Spots Print on page 211 • Image Prints with new, dry media. See also: www.xerox.com/paper Recommended Media List (United States) www.xerox.com/europaper Recommended Media List (Europe) www.xerox.com/office/WC6400supplies...
WorkCentre 6400 User Guide
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...the tray, and realign the media guides. Image Prints Too Light Probable Causes Solutions The copy density is moist from humidity. Select a darker copy density. Media type is set properly in the printer driver. 204 WorkCentre 6400 Multifunction Printer User Guide If one at a..., specify the appropriate media type in the tray(s). Remove the imaging units one or more of the imaging units may be defective. Troubleshooting Probable Causes Media is not set incorrectly. Entire Page Prints Black or Color Solutions Remove the media, tap it to straighten it out, ...
...the tray, and realign the media guides. Image Prints Too Light Probable Causes Solutions The copy density is moist from humidity. Select a darker copy density. Media type is set properly in the printer driver. 204 WorkCentre 6400 Multifunction Printer User Guide If one at a..., specify the appropriate media type in the tray(s). Remove the imaging units one or more of the imaging units may be defective. Troubleshooting Probable Causes Media is not set incorrectly. Entire Page Prints Black or Color Solutions Remove the media, tap it to straighten it out, ...
WorkCentre 6400 User Guide
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Remove the imaging units one or more is damaged, replace it . Remove the toner cartridges and check each for envelope printing. Use Xerox-approved media. Image Prints Too Dark Probable Causes Solutions One or more information see Setting Color Calibration on page 202. For more of the toner cartridges may be calibrated. WorkCentre 6400 Multifunction Printer 205 User...
Remove the imaging units one or more is damaged, replace it . Remove the toner cartridges and check each for envelope printing. Use Xerox-approved media. Image Prints Too Dark Probable Causes Solutions One or more information see Setting Color Calibration on page 202. For more of the toner cartridges may be calibrated. WorkCentre 6400 Multifunction Printer 205 User...
WorkCentre 6400 User Guide
Page 206
...the toner cartridges may be defective. Remove the imaging units one at a time, and check for envelope printing. If it is Blurred or Stained Probable Causes Solutions One or more of the imaging units may be defective. Rotate both grey dials on...WorkCentre 6400 Multifunction Printer User Guide Perform the "Calibrate Paper Type" calibration in use. Rotate both grey dials on the fuser to the paper setting. If one at a time, and check for envelope printing. Place the printer on the fuser are set for damage. If it is damaged, replace it . Remove the imaging units...
...the toner cartridges may be defective. Remove the imaging units one at a time, and check for envelope printing. If it is Blurred or Stained Probable Causes Solutions One or more of the imaging units may be defective. Rotate both grey dials on...WorkCentre 6400 Multifunction Printer User Guide Perform the "Calibrate Paper Type" calibration in use. Rotate both grey dials on the fuser to the paper setting. If one at a time, and check for envelope printing. Place the printer on the fuser are set for damage. If it is damaged, replace it . Remove the imaging units...
WorkCentre 6400 User Guide
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...Xerox-approved media. The two grey dials on the fuser are adjusted for damage. If one at a time, and check for damage. Rotate both grey dials on page 41. WorkCentre 6400 Multifunction Printer 207 User Guide Remove the moist media and replace it with new, dry media. Remove the imaging units... one or more of the imaging units may be defective. Remove the toner cartridges and check each for...
...Xerox-approved media. The two grey dials on the fuser are adjusted for damage. If one at a time, and check for damage. Rotate both grey dials on page 41. WorkCentre 6400 Multifunction Printer 207 User Guide Remove the moist media and replace it with new, dry media. Remove the imaging units... one or more of the imaging units may be defective. Remove the toner cartridges and check each for...
WorkCentre 6400 User Guide
Page 210
Print several blank sheets and the excess toner should disappear. Remove the imaging units one at a time, and check for toner accumulation. Solutions Check the transfer roller for damage. Replace if necessary. If it . 210 WorkCentre 6400 Multifunction Printer User Guide Check the transfer belt for foreign material. One or more of the Page ...is dirty. Foreign material has entered the printer. Check the fuser for foreign material or damage. Troubleshooting Toner Smudges Appear on the Back of the imaging units may be defective. The media path is dirty with toner.
Print several blank sheets and the excess toner should disappear. Remove the imaging units one at a time, and check for toner accumulation. Solutions Check the transfer roller for damage. Replace if necessary. If it . 210 WorkCentre 6400 Multifunction Printer User Guide Check the transfer belt for foreign material. One or more of the Page ...is dirty. Foreign material has entered the printer. Check the fuser for foreign material or damage. Troubleshooting Toner Smudges Appear on the Back of the imaging units may be defective. The media path is dirty with toner.
WorkCentre 6400 User Guide
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... is dirty. Solutions Clean the laser lens. Image Prints with Defects Probable Causes A toner cartridge may be defective. If it is damaged, replace it with the color causing the abnormal image. Solutions Remove the toner cartridge with a new toner cartridge. Inspect the paper path and remove any foreign material. WorkCentre 6400 Multifunction Printer 211 User Guide
... is dirty. Solutions Clean the laser lens. Image Prints with Defects Probable Causes A toner cartridge may be defective. If it is damaged, replace it with the color causing the abnormal image. Solutions Remove the toner cartridge with a new toner cartridge. Inspect the paper path and remove any foreign material. WorkCentre 6400 Multifunction Printer 211 User Guide
WorkCentre 6400 User Guide
Page 212
Incorrect driver settings. Check the Color Matching settings in the printer driver or your application. Tools > Troubleshooting > Image Quality Calibration. 212 WorkCentre 6400 Multifunction Printer User Guide Solutions Place the printer on a flat, hard, level surface. Remove the imaging units one at a time, and check for a Toner Status message. For more of the toners may be defective...
Incorrect driver settings. Check the Color Matching settings in the printer driver or your application. Tools > Troubleshooting > Image Quality Calibration. 212 WorkCentre 6400 Multifunction Printer User Guide Solutions Place the printer on a flat, hard, level surface. Remove the imaging units one at a time, and check for a Toner Status message. For more of the toners may be defective...
WorkCentre 6400 User Guide
Page 213
... is not correctly calibrated.s Solutions Remove the imaging units one at a time, and check for damage. If it is moist from humidity. Tools > Troubleshooting > Image Quality Calibration. Perform the Image Quality calibration - Colors Reproduce Poorly The colors do not register correctly or colors are mixed with new, dry media. WorkCentre 6400 Multifunction Printer 213 User Guide Troubleshooting Probable Causes...
... is not correctly calibrated.s Solutions Remove the imaging units one at a time, and check for damage. If it is moist from humidity. Tools > Troubleshooting > Image Quality Calibration. Perform the Image Quality calibration - Colors Reproduce Poorly The colors do not register correctly or colors are mixed with new, dry media. WorkCentre 6400 Multifunction Printer 213 User Guide Troubleshooting Probable Causes...
WorkCentre 6400 User Guide
Page 243
...157 feed roller, 158 laser lenses, 164 media transfer rollers, 162 Trays 2, 3, 4 feed roller, 159 Cleaning Paper Jams in the Duplex Unit, 186 Clearing Paper Jame from Tray 1, 181 Clearing Paper Jams in the Fuser Unit, 187 Clearing Paper Jams in Tray 3/4, 185 color corrections, 65 connection ... 33 Windows 2000 or newer, 34 duplex feed rollers cleaning, 161 E electrical safety, 12 electrical specifications, 224 email, 146 scanning an image into an email, 146 envelopes loading, 46 printing, 54 environmental specifications, 223 Ethernet connection, 30 exception pages, 72 printing, 72 extension cord...
...157 feed roller, 158 laser lenses, 164 media transfer rollers, 162 Trays 2, 3, 4 feed roller, 159 Cleaning Paper Jams in the Duplex Unit, 186 Clearing Paper Jame from Tray 1, 181 Clearing Paper Jams in the Fuser Unit, 187 Clearing Paper Jams in Tray 3/4, 185 color corrections, 65 connection ... 33 Windows 2000 or newer, 34 duplex feed rollers cleaning, 161 E electrical safety, 12 electrical specifications, 224 email, 146 scanning an image into an email, 146 envelopes loading, 46 printing, 54 environmental specifications, 223 Ethernet connection, 30 exception pages, 72 printing, 72 extension cord...
WorkCentre 6400 User Guide
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... 31 network connection Ethernet, 30 non-Xerox supplies, 167 O options, 21 original size scanning template setup, 132 setting up a scan template, 132 P pages per minute (ppm), 20 paper jams, 181 document feeder, 190 duplex unit, 186 finisher, 193 fuser, 187...55 envelopes, 54 exception pages, 72 glossy paper, 55 information pages, 25 insert pages, 69 labels, 54 mirror images, 77 multiple pages to single sheet (N-Up), 63 options, 56 scaling, 74 secure print job, 80 special ... printing insert pages, 69 printing labels, 54 printing mirror images, 77 WorkCentre 6400 Multifunction Printer 245 User Guide
... 31 network connection Ethernet, 30 non-Xerox supplies, 167 O options, 21 original size scanning template setup, 132 setting up a scan template, 132 P pages per minute (ppm), 20 paper jams, 181 document feeder, 190 duplex unit, 186 finisher, 193 fuser, 187...55 envelopes, 54 exception pages, 72 glossy paper, 55 information pages, 25 insert pages, 69 labels, 54 mirror images, 77 multiple pages to single sheet (N-Up), 63 options, 56 scaling, 74 secure print job, 80 special ... printing insert pages, 69 printing labels, 54 printing mirror images, 77 WorkCentre 6400 Multifunction Printer 245 User Guide