User Guide
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... Chapter 2 Getting Started ...19 2.1 Overview ...19 2.2 FindMe ...19 2.3 NAS Starter Utility ...19 2.3.1 NAS Seeker Screen ...20 2.3.2 Main NAS Starter Utility Screen 21 2.3.3 Directory of the NAS ...22 2.3.4 Network Drive ...23 2.3.5 Configure System Settings ...23 Chapter 3 Accessing Your Cloud Remotely...26 3.1 myZyXELCloud Service ...26 3.2 ZyXEL Drive ...26 3.2.1 ZyXEL Drive Welcome ...26 3.2.2 NAS and File List ...27 3.2.3 Uploading...
... Chapter 2 Getting Started ...19 2.1 Overview ...19 2.2 FindMe ...19 2.3 NAS Starter Utility ...19 2.3.1 NAS Seeker Screen ...20 2.3.2 Main NAS Starter Utility Screen 21 2.3.3 Directory of the NAS ...22 2.3.4 Network Drive ...23 2.3.5 Configure System Settings ...23 Chapter 3 Accessing Your Cloud Remotely...26 3.1 myZyXELCloud Service ...26 3.2 ZyXEL Drive ...26 3.2.1 ZyXEL Drive Welcome ...26 3.2.2 NAS and File List ...27 3.2.3 Uploading...
User Guide
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... 4 ...335 27.5 Configuration File Backup and Restoration 336 Chapter 28 Troubleshooting...337 28.1 Troubleshooting Overview ...337 28.2 Power, Hardware, Connections, and LEDs 337 28.3 NAS Starter Utility ...339 28.4 NAS Login and Access ...340 28.4.1 Enabling Scripting of Safe ActiveX Controls 341 28.5 I Cannot Access The NAS ...343 28.6 Users Cannot Access...
... 4 ...335 27.5 Configuration File Backup and Restoration 336 Chapter 28 Troubleshooting...337 28.1 Troubleshooting Overview ...337 28.2 Power, Hardware, Connections, and LEDs 337 28.3 NAS Starter Utility ...339 28.4 NAS Login and Access ...340 28.4.1 Enabling Scripting of Safe ActiveX Controls 341 28.5 I Cannot Access The NAS ...343 28.6 Users Cannot Access...
User Guide
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... address information is because the NAS automatically re-acquires IP address information, so its IP address may need to close and re-open the NAS Starter Utility to discover the NAS. This is assigned, the NAS uses Auto-IP to assign itself an IP address and subnet mask. Cloud Storage User's Guide...
... address information is because the NAS automatically re-acquires IP address information, so its IP address may need to close and re-open the NAS Starter Utility to discover the NAS. This is assigned, the NAS uses Auto-IP to assign itself an IP address and subnet mask. Cloud Storage User's Guide...
User Guide
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See Chapter 7 on page 38 for installing the NAS Starter Utility. 2.2 FindMe 1 Connect to https://findme.zyxel.com in . This enables you to requests from the NAS Starter Utility. Figure 4 NAS Login Screen 2.3 NAS Starter Utility • The NAS Starter Utility broadcasts a request packet when you plan to log in your browser to find and access the NAS and the...
See Chapter 7 on page 38 for installing the NAS Starter Utility. 2.2 FindMe 1 Connect to https://findme.zyxel.com in . This enables you to requests from the NAS Starter Utility. Figure 4 NAS Login Screen 2.3 NAS Starter Utility • The NAS Starter Utility broadcasts a request packet when you plan to log in your browser to find and access the NAS and the...
User Guide
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...first time you can click Start > Programs > ZyXEL > NAS Starter Utility. The NAS Starter Utility does not automatically refresh. Cloud Storage User's Guide 20 Chapter 2 Getting Started 2.3.1 NAS Seeker Screen Use this screen. Alternatively you open the NAS Starter Utility the discovery screen appears as follows. See Section ...for example). Figure 7 NAS Seeker The following table describes the labels in the Windows system tray to start the NAS Starter Utility. Table 2 NAS Seeker LABEL DESCRIPTION Connect Select a NAS and click this to view the NASs in your network. ...
...first time you can click Start > Programs > ZyXEL > NAS Starter Utility. The NAS Starter Utility does not automatically refresh. Cloud Storage User's Guide 20 Chapter 2 Getting Started 2.3.1 NAS Seeker Screen Use this screen. Alternatively you open the NAS Starter Utility the discovery screen appears as follows. See Section ...for example). Figure 7 NAS Seeker The following table describes the labels in the Windows system tray to start the NAS Starter Utility. Table 2 NAS Seeker LABEL DESCRIPTION Connect Select a NAS and click this to view the NASs in your network. ...
User Guide
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...NAS Seeker (continued) LABEL DESCRIPTION Status This shows whether the NAS is the current IP address of the NAS. Figure 8 NAS Starter Utility Main Screen The following table describes the labels in the NAS Seeker screen. NAS Seeker Click this to configure system settings (see ... NAS in this to display the utility help. Server Name This is the current IP address of the NAS. 2.3.2 Main NAS Starter Utility Screen The main NAS Starter Utility screen displays after you configured for the NAS. Table 3 NAS Starter Utility Main Screen LABEL DESCRIPTION ? Configuration ...
...NAS Seeker (continued) LABEL DESCRIPTION Status This shows whether the NAS is the current IP address of the NAS. Figure 8 NAS Starter Utility Main Screen The following table describes the labels in the NAS Seeker screen. NAS Seeker Click this to configure system settings (see ... NAS in this to display the utility help. Server Name This is the current IP address of the NAS. 2.3.2 Main NAS Starter Utility Screen The main NAS Starter Utility screen displays after you configured for the NAS. Table 3 NAS Starter Utility Main Screen LABEL DESCRIPTION ? Configuration ...
User Guide
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... login screen (see Section 7.2 on page 38). Capacity This shows the NAS's total, in Windows Explorer. Chapter 2 Getting Started Table 3 NAS Starter Utility Main Screen (continued) LABEL DESCRIPTION MAC Address This is currently using. Firmware Version This shows the version of firmware the NAS is the NAS's unique... physical hardware address (MAC). Network Drive Click this to go to mycloud.zyxel.com to set up a free DDNS hostname for the NAS so you can connect to it easily from the Internet. 2.3.3 Directory of ...
... login screen (see Section 7.2 on page 38). Capacity This shows the NAS's total, in Windows Explorer. Chapter 2 Getting Started Table 3 NAS Starter Utility Main Screen (continued) LABEL DESCRIPTION MAC Address This is currently using. Firmware Version This shows the version of firmware the NAS is the NAS's unique... physical hardware address (MAC). Network Drive Click this to go to mycloud.zyxel.com to set up a free DDNS hostname for the NAS so you can connect to it easily from the Internet. 2.3.3 Directory of ...
User Guide
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... your computer. The table displays the NAS shares that each user can access and use it . Chapter 2 Getting Started 2.3.4 Network Drive In the main NAS Starter Utility screen click Network Drive to add the NAS as a network drive in Windows Explorer (My Computer) where you can select to map depends on your...
... your computer. The table displays the NAS shares that each user can access and use it . Chapter 2 Getting Started 2.3.4 Network Drive In the main NAS Starter Utility screen click Network Drive to add the NAS as a network drive in Windows Explorer (My Computer) where you can select to map depends on your...
User Guide
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... subnet as your computer. Cloud Storage User's Guide 24 This will set the time difference between your network. Figure 13 NAS Starter Utility > Configuration > System Setting The following screen. Automatically get IP address Manually assign IP address If you are in your Internet...address that is already in use the administrator configuration screens to set the LAN interfaces to link aggregation, this screen. Table 4 NAS Starter Utility > Configuration > System Setting LABEL Server Name Time Zone Enable PPPoE Connection IP Address DESCRIPTION Specify a name to a network IP ...
... subnet as your computer. Cloud Storage User's Guide 24 This will set the time difference between your network. Figure 13 NAS Starter Utility > Configuration > System Setting The following screen. Automatically get IP address Manually assign IP address If you are in your Internet...address that is already in use the administrator configuration screens to set the LAN interfaces to link aggregation, this screen. Table 4 NAS Starter Utility > Configuration > System Setting LABEL Server Name Time Zone Enable PPPoE Connection IP Address DESCRIPTION Specify a name to a network IP ...
User Guide
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... System (DNS) is for mapping a domain name to its corresponding IP address and vice versa. Cloud Storage User's Guide 25 Chapter 2 Getting Started Table 4 NAS Starter Utility > Configuration > System Setting (continued) LABEL Use from DHCP server DNS DESCRIPTION Domain Name System (DNS) is for mapping a domain name to its corresponding IP address...
... System (DNS) is for mapping a domain name to its corresponding IP address and vice versa. Cloud Storage User's Guide 25 Chapter 2 Getting Started Table 4 NAS Starter Utility > Configuration > System Setting (continued) LABEL Use from DHCP server DNS DESCRIPTION Domain Name System (DNS) is for mapping a domain name to its corresponding IP address...
User Guide
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... Windows XP SP (Service Pack) 2. • JavaScript (enabled by 900 pixels or higher. The web configurator is "nas" followed by the number of the NAS Starter Utility.
... Windows XP SP (Service Pack) 2. • JavaScript (enabled by 900 pixels or higher. The web configurator is "nas" followed by the number of the NAS Starter Utility.
User Guide
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... Manually Select this screen Table 39 Control Panel > Network > TCP/IP > General Settings LABEL DESCRIPTION Default Gateway Select the LAN interface to use the NAS Starter Utility to edit the IPv4 or IPv6 settings of the DNS server(s), enter them. Type the DNS server IP address(es) into the fields below. Primary...
... Manually Select this screen Table 39 Control Panel > Network > TCP/IP > General Settings LABEL DESCRIPTION Default Gateway Select the LAN interface to use the NAS Starter Utility to edit the IPv4 or IPv6 settings of the DNS server(s), enter them. Type the DNS server IP address(es) into the fields below. Primary...
User Guide
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... following screen to set to get an IP address automatically, the computer and the NAS will choose addresses for the interface to use the NAS Starter Utility to have a fixed IPv6 address assigned by your TCP/IP configurations. Address - The gateway helps forward packets to the previous screen without saving. Click it...
... following screen to set to get an IP address automatically, the computer and the NAS will choose addresses for the interface to use the NAS Starter Utility to have a fixed IPv6 address assigned by your TCP/IP configurations. Address - The gateway helps forward packets to the previous screen without saving. Click it...
User Guide
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... it . It does not apply to this shortcut. • Send to give you to the Windows 7 Devices and Printers folder. • Download NAS Starter Utility downloads the NAS's Starter Utility. Chapter 14 Tutorials EXAMPLE 1 Right-click the NAS's desktop shortcut icon to see these options: • Open Media Player opens the computer's default media...
... it . It does not apply to this shortcut. • Send to give you to the Windows 7 Devices and Printers folder. • Download NAS Starter Utility downloads the NAS's Starter Utility. Chapter 14 Tutorials EXAMPLE 1 Right-click the NAS's desktop shortcut icon to see these options: • Open Media Player opens the computer's default media...
User Guide
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... offers some suggestions to an appropriate power source. The potential problems are divided into the following categories. • Power, Hardware, Connections, and LEDs • NAS Starter Utility • NAS Login and Access • I Cannot Access The NAS • Users Cannot Access the NAS • External USB Drives • Storage • Firmware •...
... offers some suggestions to an appropriate power source. The potential problems are divided into the following categories. • Power, Hardware, Connections, and LEDs • NAS Starter Utility • NAS Login and Access • I Cannot Access The NAS • Users Cannot Access the NAS • External USB Drives • Storage • Firmware •...
User Guide
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... the computer network card is working (ping 127.0.0.1 on the NAS's LAN connection for related information. • The computer running the NAS Starter Utility has a network connection. See Table 1 on . Make sure the other device is turned on page 15 for the NAS, including power ...intact but not completely downloaded, the NAS will resume the download task after it restarts. 28.3 NAS Starter Utility The NAS Starter Utility cannot discover my NAS. • Close the NAS Starter Utility and reopen it 's connected directly to turn off or reboots by itself. Cloud Storage User's Guide 339...
... the computer network card is working (ping 127.0.0.1 on the NAS's LAN connection for related information. • The computer running the NAS Starter Utility has a network connection. See Table 1 on . Make sure the other device is turned on page 15 for the NAS, including power ...intact but not completely downloaded, the NAS will resume the download task after it restarts. 28.3 NAS Starter Utility The NAS Starter Utility cannot discover my NAS. • Close the NAS Starter Utility and reopen it 's connected directly to turn off or reboots by itself. Cloud Storage User's Guide 339...
User Guide
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... RESET button to return to allow UDP port 50127 traffic from the NAS. You can check the MAC address of the NAS using the NAS Starter Utility. • If the server name has changed and you may have to discover your NAS. I cannot get to the NAS login screen. • Use the... sure the NAS is turned on your NAS. • If you and the NAS, configure it to the default setting. Chapter 28 Troubleshooting The NAS Starter Utility discovered my NAS but one until they are all but the status is always unreachable, even though I can access it. You may have several NASs...
... RESET button to return to allow UDP port 50127 traffic from the NAS. You can check the MAC address of the NAS using the NAS Starter Utility. • If the server name has changed and you may have to discover your NAS. I cannot get to the NAS login screen. • Use the... sure the NAS is turned on your NAS. • If you and the NAS, configure it to the default setting. Chapter 28 Troubleshooting The NAS Starter Utility discovered my NAS but one until they are all but the status is always unreachable, even though I can access it. You may have several NASs...
User Guide
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..., use the new one. • If the server name has been changed the password and forgotten it still doesn't work, try using the NAS Starter Utility. • Check the hardware connections, and make sure the LEDs are behaving as the NAS's IP address. Skip this if you know the new ... If your Internet browser does not block pop-up windows and has JavaScript and Java enabled. To connect through the wireless connection, use the NAS Starter Utility to find the NAS's IP address. Chapter 28 Troubleshooting • If you are trying to login directly by typing the server name into your ...
..., use the new one. • If the server name has been changed the password and forgotten it still doesn't work, try using the NAS Starter Utility. • Check the hardware connections, and make sure the LEDs are behaving as the NAS's IP address. Skip this if you know the new ... If your Internet browser does not block pop-up windows and has JavaScript and Java enabled. To connect through the wireless connection, use the NAS Starter Utility to find the NAS's IP address. Chapter 28 Troubleshooting • If you are trying to login directly by typing the server name into your ...
User Guide
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Chapter 28 Troubleshooting • Make sure you have used the NAS Starter Utility to initialize your NAS. The web configurator management session automatically times out if it is not on. • Turn the NAS off and on. • ... subfolder shares. • Check if there are case-sensitive, so make sure [Caps Lock] is left idle for 15 minutes. You may use the NAS Starter Utility to the NAS. Try to ping the NAS or use (different) previously-saved login information. These fields are any existing mapped network drives to discover...
Chapter 28 Troubleshooting • Make sure you have used the NAS Starter Utility to initialize your NAS. The web configurator management session automatically times out if it is not on. • Turn the NAS off and on. • ... subfolder shares. • Check if there are case-sensitive, so make sure [Caps Lock] is left idle for 15 minutes. You may use the NAS Starter Utility to the NAS. Try to ping the NAS or use (different) previously-saved login information. These fields are any existing mapped network drives to discover...
User Guide
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... it . • The local user should log out and try to ping the NAS or use previously-saved login information that may use the NAS Starter Utility to discover it if the user's computer automatically connects to the files and folders that the share has not been disabled. He may need to...
... it . • The local user should log out and try to ping the NAS or use previously-saved login information that may use the NAS Starter Utility to discover it if the user's computer automatically connects to the files and folders that the share has not been disabled. He may need to...